Research In The News

Holiday Tablet Traffic Leaps 229%

Tablet network traffic jumped 229 percent the day after Christmas, according to a new report from mobile advertising firm Jumptap. The firm’s “MobileStat” report for January found another spike in traffic on Jan. 2, with an increase of 263 percent compared to the average, which Jumptap attributed to users uploading holiday photos and familiarizing themselves with new devices.

What Does The Louis CK Experiment Mean For The Future Of Digital Content Distribution?

Ever since leading comedian Louis CK announced the release of his new stand-up comedy special for $5 over his website louisck.net, the media has been abuzz about the potential for this sort of digital distribution model to be successful and shift the paradigm for the way content is marketed and distributed. The results appear to show that CK’s effort was a fairly unmitigated success, generating more than $1 million in revenue against $250,000 in production costs. After covering his costs, CK generously donated a significant portion of the proceeds to several charities, paid his staff handsomely, and kept the remainder for himself – truly a win-win-win effort.

Giants Vs Patriots: Playbook For The Social Super Bowl

Which Super Bowl XLVI team is winning the online competition? According to Nielsen and NM Incite, a Nielsen/McKinsey company, it might be a draw: the New England Patriots had more visitors on their team’s website, but the New York Giants have more buzz on social media.

Mobile Use To Soar During Super Bowl

Nearly 60% of mobile phone users plan to look at or use their phones during this  year’s Super Bowl, according to a new survey by Harris Interactive, commissioned  by mobile marketing firm Velti. The finding underscores the broader shift toward  two-screen viewing, with people turning to smartphones or tablets to augment  traditional TV watching.

Facebook Files For $5B IPO, Shows 425M Mobile Users

Facebook filed the paperwork for an initial public offering with the Securities and Exchange Commission, confirming earlier reports that the company would finally go public this week. The company plans to raise $5 billion and will trade under the symbol FB, though it has not yet disclosed if it will trade under NASDAQ or the New York Stock Exchange. The $5 billion valuation puts the company ahead of Zynga–which built its empire on the Facebook platform–which raised $1 billion in its IPO, the largest offering by a U.S. tech firm since Google (NASDAQ:GOOG) generated $1.9 billion in 2004.

Millennials Look To Digital Word-Of-Mouth To Drive Purchase Process

In a few short years, millennials—consumers currently ages 18 to 34—will account for a sizeable portion of US purchase decision-makers. Yet Bazaarvoice found these digital natives are already using and creating online content to recommend or dissuade friends, family and anonymous site-visitors from a brand, product or service.

Shopping Days Are QR Days As Scanning Triples In 2011

People are getting into the mobile scanning habit, according to the latest  quarterly report from code enabler ScanBuy. The maker of the popular ScanLife  platform and code program manager for Starbucks, Home Depot and Coca-Cola saw  more scans in Q4 2011 than it had in all of 2009 and 2010 combined.

Forecast: Mobile And Social Media Revenues To Grow 31% In 2012

Total U.S. mobile and social media revenue including consumer and business access, content, advertising and marketing increased 30.2 percent to $45.38 billion in 2011, according to media econometrics provider PQ Media. Mobile advertising and marketing was the fastest growing segment of the market last year, expanding 53.7 percent to $3.39 billion, while mobile content and access led all sectors at $39.17 billion. Mobile and social media revenue grew at a compound annual growth rate of 28.7 percent between 2006 and 2011, PQ Media adds.

Women’s Influence On Purchase Decisions On The Rise

Today’s US woman is expanding her “sphere of influence,” according to September 2011 research from Fleishman-Hillard, Hearst and Ipsos Mendelsohn. Through social networks and web tools, she is both contributing and seeking out purchase recommendations from friends and followers.

Want To Print Facebook? Better Get 11.5 Billion Sheets Of Paper

Printing a year’s worth of Facebook statuses would be equivalent to printing more than 500 million Oxford English Dictionaries, a new survey found.

Sure, it would be a waste of paper, but a UK online cartridge retailer thought it would be interesting to find out how much paper would be needed to print a year’s worth of Facebook statuses if the website’s 800 million users updated once per day. The answer — 11.5 billion sheets.

52% Use Mobile While Shopping

By all indications, mobile traffic and m-commerce made impressive gains during the holiday season as a growing number of  people turned their handsets into personal shopping assistants. New research from the Pew American & Internet Life  Project further highlights that trend, showing that more than half  (52%) of adult cell phone owners used their devices while in a store to get help  with purchasing decisions.

Study Shows New Era Of Abundance In Music, Entertainment

A new white paper presented today a Midem, Techdirt founder Mike Masnick heralds a very different present and future for the music and entrainment industries than the doom and gloom often presented in the mainstream media. Combining statistics from a  number of sources, “The Sky Is Rising” shows that:

Tablets Dominate Mobile Purchases

Findings presented at the Mobile Insider Summit Friday suggest that when it  comes to m-commerce, smartphones are for browsing but tablets are for buying.  During a panel focusing on mobile shopping during the 2011 holiday season,  mobile retail and marketing experts indicated the tablet was the device of  choice for mobile transactions.

Optimistic About The Record Business? You're Not Alone

“I am optimistic,” Tom Silverman wrote in the email that included a link to his latest fact-filled blog post. “What do you think?”

Silverman, of Tommy Boy Entertainment and the New Music Seminar, is optimistic about the sate of the record business. I think he has good reason to be optimistic. In a post at the blog of his New Music Seminar, Silverman walks readers through a litany of stats from 2011 that give reason to feel good about the state of the record business: strong growth in digital album sales, surprisingly resilient CD sales, CD sales on the Internet and healthy vinyl LP sales.

Marketers Value Social Media For Both Branding And Customer Acquisition

As marketers include social media as part of their overall strategy, 97% agree that it provides benefits and value to their business.

Millennials Trust People, Not Brands, When Buying

Marketers that are trying to connect with millennials ages 18 to 34 to promote  products and services related to love and Valentine’s Day might want to consider  tapping social influencers who produce user-generated content (UGC). This  generation trusts people rather than brands, and values the opinions of  like-minded strangers as much as people they know, according to a new study  scheduled for release Monday titled “Talking to Strangers.”

Google Music Update Brings Downloads, YouTube Sharing

Google (NASDAQ:GOOG) continues to expand its streaming Music platform, adding new features enabling users to more easily retrieve media from the cloud.

NPD Reports On E-Commerce A Look At Consumers’ Cross-Category Online Shopping Behaviors

“As we enter the second decade of E-Commerce it becomes more important for retailers, and perhaps even more so for fashion retailers, to use their online properties to offer an evolved shopping experience, a three-dimensional shopping experience. That is to combine the two dimensions of Brick & Mortar, the ‘touch and feel’ with the ‘information and impulse’ of the online experience,” said Marshal Cohen, chief industry analyst, The NPD Group, Inc.

Mobile Usage Soars For Internet, Ad Forecast To Hit $2.6B

Tablets have become the consumer’s fourth screen, especially among those with smartphones. Techies with smartphones continue to use tablets at a higher rate. Those in the United States — at 17% — are among the highest, followed by Japan at 11%, and the United Kingdom at 10%, according to Google. The data appears to fall into line with AdWords tools allowing marketers to add WiFi ad targeting.

Social Sign-On Is Consumers’ Choice

As retailers and other websites consider the appropriate degree of integration between their sites and social networks like Facebook and Twitter, social sign-on can be a valuable tool. Internet users who might otherwise be reluctant to input their personal data over and over again across sites may be more willing to share that information if offered a less annoyingly repetitive way to do so, like through social sign-on. Sites that offer such a tool may find they better engage and convert visitors into customers.

Despite Cautious Forecast, Mobile, Online Video Double-Digit Ad Drivers

Due to “maturity,” online ad revenue growth will slow in 2012, according to a  new forecast from MagnaGlobal. Still, the Interpublic unit forecasts  double-digit growth (up 10.9%), driven by three key digital areas, including  paid search (+12.6%), online video (+22.4%), and mobile (+44.2%).

9 Tips For Integrating Social Media On Your Website

Are you leveraging the power of social media on your site?

Together, social media channels and your website should work seamlessly to promote your online brand.

Women Influencing More Purchase Decisions

Women, who have long been considered the CEOs of the American household, are  exerting more influence than ever before on the purchases they make for  themselves, and they’re exerting greater influence over the friends’ purchases  as well, according to a new research study from Fleishman-Hillard International  and Hearst Magazines.

Tablet, E-Reader Owners Double Over Holidays

The share of U.S. adults who own tablet computers nearly doubled from 10% to 19%  during the holiday season, fueled in part by the launch of less expensive devices like the Kindle Fire and Barnes & Noble’s Nook Tablet, according to  a new study.

IFPI Digital Music Report 2012: The Effectiveness Of Anti-Piracy Strategies

The main news to come out of IFPI’s Digital Music Report 2012 is that digital sales and services grew by 8% in 2011 to $5.2 billion, combined with a slowing decline in the overall recorded music market, which fell 3% from a total trade value of $16.7 billion in 2010 to $16.2 billion dollars last year. But the report also contained interesting data concerning the timely issue of preventing copyright infringement and the effectiveness of anti-piracy legislation.

Digital Shift To Spark Media M&A In 2012

Emerging digital companies in the entertainment and media industry will spur  M&A activity in 2012, according to PricewaterhouseCoopers. In particular,  the firm pointed to companies in categories including over-the-top interactive  TV, online social games and digital lockers as ripe for M&A transactions.

Facebook Continues Its Global Dominance, Claiming The Lead In Brazil

Brazil’s social networking market has a new leader. Earlier this week comScore released results showing that Facebook surpassed Orkut in December, becoming the largest social networking destination in Brazil for the first time.

Facebook’s ascent in Brazil is impressive with the site gaining 23.7 million unique visitors in the past year, tripling its audience and rapidly narrowing its gap with long-time market leader Orkut. Facebook closed out the year reaching 36.1 million Brazilians to secure the #1 spot in the market.

Do Strong Pre- And Post-Holiday Music Sales Point To Another Up Year?

After U.S. album sales posted their first annual increase in seven years, the recording industry is now left to wonder whether an encore is possible in 2012.’ Based on recorded-music sales during the year-end holiday season and sales during the weeks immediately after Christmas, the data suggests that another annual gain could be in the cards.

Marketers Follow Users To More Social Sites

Social media sites beyond Facebook, Twitter and LinkedIn are seeing significant boosts in usage, both in the US and elsewhere in the world. And where users go, marketers will follow.

Tablet Users Spend More On Commerce

Along with tablet, pad, and playbook, may we suggest another name for those slab-like mobile computers: ecommerce magnet.

 

2011 State Of Online Music

Next Big Sound measures daily music consumption and purchase decisions around the globe, and makes it all available in a single dashboard. From Facebook fans to physical sales, Next Big Sound combines artist metrics with context to inform decisions in the modern music industry.

Facebook Commerce Holds Promise For Retailers

Social media and ecommerce have evolved since 1-800-FLOWERS launched the first Facebook storefront in July 2009. Internet users have become more comfortable with online buying on Facebook as they spend more time on the site.

Loyal Users Drive 25% More In-App Purchases

Building relationships with mobile application users and fostering long-term usage behaviors are critical components to driving in-app purchases reports mobile app analytics firm Localytics, noting that the average consumer does not complete an in-app transaction until 12 days after first launching the app in question.

NRF Forecasts Retail Industry Sales Growth Of 3.4 Percent In 2012

Though stubbornly high unemployment and continued uncertainty over the prospects for job growth will continue to dampen the outlook for industry retail sales growth in 2012, the retail industry will still grow at a rate faster than many other industries. This year, retail industry sales will rise 3.4 percent to $2.53 trillion*, according to the National Retail Federation – slightly lower than the pace of 2011, in which sales grew 4.7 percent. Many economists estimate that real U.S. GDP will rise approximately 2.1 to 2.4 percent.

‘Downturn Shoppers’ Look To Digital For Savings

Price-conscious consumers do more online research, download coupons and compare prices in-store via smartphones.

Smartphone Reach Hits 46% In 2011, iPhone Tops Android

Last year ended with smartphone penetration in the U.S. reaching 46%, according to the latest data from Nielsen. That’s almost at the halfway mark predicted by the media research firm before the start of 2011 and up from 30% in the fourth quarter of 2010. Among people who got a new mobile device in the last three months of 2011, 60% bought a smartphone.

Kickstarter Raised $20 Million For Musicians In 2011

Kickstarter recently took a look back at 2011 and it was a big year for them and for a whole lot of people whose projects were successful.  Over $99 million was pledged overall and over 11 thousand projects reached their funding goal to get their piece of that pie.  Even if Kickstarter were the only crowdfunding site in existence, their success is an amazing example of what the Web has made possible and music has been a big part of that success story.

Social Media Accounts And Conversations On The Rise

Companies often have several different accounts or pages on social networks like Facebook and Twitter. As these accounts and the interactions with customers on social media increase, program managers must learn to balance the influx and continue to interact with fans.

More Than Half Of Retailers To Test Tablets In-Store

The future of shopping is the topic of the moment as the National Retail  Federation meets in New York this week at Retail’s Big Show 2012. And tablets  appear to be top of mind. Recent metrics from holiday 2011 demonstrate how  powerful a role iPads played among consumers in product browsing, research and  purchase from home. But many retailers want to take that tap-and-swipe addiction  into the store itself. According to a survey of 50 senior executives from top  national and regional retailers by RIS News and RBM Technologies, 6% already  have tablets deployed in their stores for use by consumers or salespeople. But  another 28% are testing devices at retail, and 31% more will begin testing in  2012.

In-App Purchase Revenues On Track To Eclipse $5.6B In 2015

In-app purchases are on pace to generate 64 percent of total mobile application revenues in 2015, up from 39 percent in 2011, according to information and analysis provider IHS Screen Digest. The firm adds that in-app purchase revenues will rise to more than $5.6 billion in 2015, compared to $970 million a year ago.

Mobile Games | Screen Size | 2D Barcodes | Music Sales

66% of men aged over 30 spend more than 1 hour a day playing games on their mobile phone, compared to 50% of men aged 12-29, according to a January 2012 MocoSpace survey that polled 15,000 of its mobile gaming community. Women aged over 30 showed an even greater propensity towards mobile gaming consumption: 74% said they spend more than an hour a day playing games, including 27% who reported spending more than 3 hours a day.

M-Commerce Wrap Up: 4 In 10 Bought Gifts Via Mobile

How did m-commerce wrap up 2011? According to a post-holiday study from Motricity, nearly four in 10 consumers (38%) used their mobile devices to purchase a gift, followed closely by using a digital coupon or signing up for a coupon (37% each).

 

Germany's 2011 Music Sales: Adele, Udo Lindenberg, Shakira Top Charts

Adele, was the most successful international act in the German album charts in 2011. The British singer’s album “21″ (Indigo) spent 49 weeks in the top 100 rankings and 39 weeks in the top five, going five times platinum after reaching over one million sales. This was researched by the trade magazine “Musikmarkt” in Munich in cooperation with the market research institute Media Control in Baden-Baden.

A Look Back At The 2011 Holiday Shopping Season

comScore reported that e-commerce had a strong season, with sales for the period from Nov 1 through Dec 25 increasing by 15 percent over the corresponding days the year earlier. The National Retail Federation reported that it expects total sales to be up about 3.8 percent versus year ago, which falls short of the 5.2 percent growth recorded during the 2010 shopping season, but is still a respectable growth rate. Nonetheless, with a growth rate about 4x faster than total spending, it’s clear that consumers continue to be attracted to the convenience and lower prices offered by the Internet.

Facebook Activates 'Listen With' Button

Facebook has launched a new “Listen With” feature that allows users to listen to music along with friends via the social network. People can also listen together in a group while one of their friends plays DJ.

Apps Reshaping Digital Media Consumption At 2012 CES

Las Vegas — The annual International Consumer Electronics Show (CES) in Las Vegas is all about gadgets. But as this year’s confab demonstrated, some of the most exciting technological developments related to music are currently focused on software applications for consumer electronics, rather than the actual hardware itself.

Kindle Fire Adds Fuel To Tablet Market Growth

Thanks to strong holiday sales, a low price point and upward consumer interest in tablet devices, Amazon’s first tablet product, Kindle Fire, debuted with satisfactory results. According to global market research firm IHS iSuppli, in the last three months of 2011, Amazon sold 3.9 million Kindle Fire tablets, placing the brand in the second-place slot behind Apple in terms of tablet shipments.

Apple And Amazon Lead In Consumer Satisfaction With Holiday Mobile Retail Sites

The role of mobile at retail was the story of the holiday season. Almost every e-tailer and brick-and-mortar store armed itself with better apps and mobile sites to capture all of those savvy smartphone-assisted shoppers. But who delivered the goods in the end? According to its first survey of consumer satisfaction with retailers’ mobile sites and apps, customer experience analytics provider ForeSee says it was Apple and Amazon in a walk.

Sony To Roll Out Music Unlimited Service Across Europe

Sony’s Music Unlimited streaming service is to launch in four new European markets. Formerly called Qriocity, the cloud-based service underwent a name change last year, following the launch of Sony’s unified online music, video and games offering, Sony Entertainment Network.

Families See Digital Devices Aid Connection

The modern version of the family hearth, the TV, has been replaced by the PC and the tablet. A Microsoft“Family Technology Survey,” which asked parents which technology devices they used most to connect with immediate family members, found that 43% said a computer or tablet drew family members together. Only 21% of respondents said they gather around the TV for quality family time.

The Top Brands On Twitter In 2011 [INFOGRAPHIC]

HootSuite, maker of its eponymous social media aggregation tool, offered some evidence of that when it compiled a list of top 15 brands on Twitter. The result: Twitter itself topped the list.

5 Fundamental Flaws In Mobile Marketing Strategies

The hyper-connected consumer of today’s new digital age has little patience for clutter or noise. Their smartphones have become a re-imagined compass to engage the world. How do marketers keep pace with the medium and utilize it fully?

 

Consumers OK With Ads… If The Apps Are Free

Advertisers and those aiming to reach smartphone and tablet users on their devices should consider the power of free apps.  According to Nielsen’s State of the Media: Consumer Usage Report,  51 percent of consumers say that they are okay with advertising on their devices if it means they can access content for free.  Free apps are preferred by mobile consumers, though many opt for a combination of both free and paid apps to include in their collection, which usually averages 33 apps total.

Digital To Get Bigger Slice Of Ad Budget Pie

With more people turning to online and digital sources for their entertainment and information, marketers will be investing more in the digital space on brand-building (as opposed to direct-response) advertising in the coming year.

 

Express CMO Lisa Gavales Shares How To Turn “Likes” In To Sales

EXPRESS doesn’t just sell stylish clothes to trend-setting young women and men. The brand invites customers into a world of fashion, music and runway glamour, providing video from photo shoots, interviews with popular bands and lively interactions with customers via social media.

Digital Video Ads Expected To Hit $5B By 2016

By 2016, domestic digital video ad spending will explode by over 250%, from $2 billion in 2011 to $5.4 billion.

It’s A Social World: A Global Look At Social Networking

Over the past few years, social networks have evolved to become an integral part of the online experience, providing the means for users to facilitate offline connections and build new ones online. In the process, social networks have shaped the way we communicate and have even cultivated new social behaviors. Indisputably, the way we keep in touch with friends, find recommendations, and share ideas with others has changed with the advent of social networking.

Consumer Media Usage Across TV, Online, Mobile And Social

Almost one in three U.S. TV households – 35.9 million – owns four or more televisions, according to a new report on media usage from Nielsen.  Across the ever-changing U.S. media landscape, TV maintains its stronghold as the most popular device, with 290 million Americans and 114.7 households owning at least one. In contrast, 211 million Americans are online and 116 million (ages 13+) access the mobile Web.

QR Codes Prove To Be A Curiosity

People are making use of QR codes, although they’re not really sure of the  purpose those codes are supposed to serve.

Latin Sales Down Slightly In 2011, Digital Latin Sales Up

Sales of Latin music declined yet again in 2011, but the damage was far less than the year before, showing signs that the market may be stabilizing.

Smartphones Turn Millions More Americans Into Mobile Shoppers

In 2011, US mobile commerce sales (including travel) surged 91.4%, to reach $6.7 billion. Continued strong growth will boost sales to $31 billion in 2015. More smartphone users, greater consumer comfort with mobile shopping and an increasing number of retailers launching mobile sites and apps will all play a part in propelling m-commerce sales.

U.S. Online Holiday Shopping Season Reaches Record $37.2 Billion For November-December Period, Up 15 Percent Vs. Year Ago

comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported that retail e-commerce spending for the entire November – December 2011 holiday season reached $37.2 billion, marking a 15-percent increase versus last year and an all-time record for the season. Ten individual shopping days this season surpassed $1 billion in spending, led by Cyber Monday – which ranked #1 for the second consecutive year – at $1.25 billion.

The Numbers Behind The First Positive Album-Sales Year Since 2004

Although U.S. sales were slightly less robust in the fourth quarter than they were in the preceding two quarters of this year, the market still managed to hold onto its first positive album sales growth year since 2004. Overall U.S. album sales rose 1.4% to 330.6 million units, up from 2010′s total of 326.2 million units.

Gaming Keeps Gaining Among Women

Women own the casual and social gaming arenas, and have gained on male gamers generally.

Mobile Campaigns To Be Hot In 2012 Presidential Race

Social networks played an important role in the last U.S. presidential election, but the explosive growth in smartphone usage   and the introduction of tablets since 2008 could make or break the candidates for president in 2012.

1.2 Billion Apps Were Downloaded Worldwide In Last Week Of 2011

Consumers around the world downloaded a record 1.2 billion apps from Christmas to December 31, according to app analytics company Flurry. U.S. consumers accounted for 509 million of those downloads, followed by China (99 million), U.K. (81 million), Canada (41 million), Germany and France (40 million) and South Korea (34 million). The U.S. accounts for such a large share of app downloads because of high smartphone penetration. Prior to the holidays, Flurry estimated the U.S. had 41 percent – or 109 million units – of the total active install base for iOS and Android devices of 246 million units.

Vinyl Record Sales Up For Sixth Year To 3.5 Million

The sound may not be crystal clear. They can be scratched and skip from time to time. It’s not a very mobile music form.

But they are growing in popularity.

Vinyl record sales have grown steadily over the past six years, according to Nielsen SoundScan.

Auctionomics: Women Want To Sell Their Stuff

Now that the women of America have unwrapped their new iPhones or cashmere  sweaters, they’re already thinking about dumping them someplace like eBay: A  recent study finds that 75% of women think about resale value when shopping, up  10% from six months ago.

Integrating Social Media Into Business Process A Challenge

Integrating social media into overall business processes is a challenge for many companies. Marketers, often having led the way in social media usage, must work with other teams and senior executives to bring about change within the company in order to integrate social throughout the organization.

Facebook Reaches 300 Million Active Mobile App Users

Facebook via mobile apps has become a massive platform unto itself, according to the latest calculations from UK analyst Benedict Evans of Enders Analysis. Using Facebook figures and its own models, the company believes that more than 300 million people were accessing Facebook via their smartphone apps this month.

The iPad Tops Consideration Lists For SMBs Planning To Purchase Tablets Over The Next 12 Months

Nearly three quarters of U.S. small and medium businesses (SMB) with fewer than1000 employees have plans to purchase tablets over the next 12 months, with the iPad being the most considered tablet among those firms planning an upcoming purchase, according to The NPD Group’s third quarter SMB Technology Monitor.

Final Christmas Push Propels U.S. Online Holiday Spending To $35.3 Billion, Up 15 Percent Versus Last Year

comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 56 days of the November – December 2011 holiday season. For the holiday season-to-date, $35.3 billion has been spent online, marking a 15-percent increase versus the corresponding days last year. The most recent week (ending Dec. 25) witnessed $2.8 billion in spending, an increase of 16 percent versus the corresponding week last year.

What Cities Produced "The Best Music" In 2011

Does where music is made matter? A study by Patrick Adler, a doctoral student in urban planning at UCLA, appears to prove that it does. Adler used allmusic.com’s database and press coverage to “assign a locational base of operations” for every act on Pitchfork critic’s top 100 of 2011, then counted the number of hits or hit producing acts per city. If an  artist had 2 hits, they were counted twice. If there was a  collaboration involving artists from more than one city, it  divided between those cities. The results:

Marketers Look Beyond Social Media Experimentation

Marketers are becoming more mature when it comes to their social media marketing, and many in the US say they hope to move beyond the experimentation phase in the coming years.

Moms Prefer Digital Shopping Over In-Store

Describe almost any mother of small children and one word comes to mind: busy.

Two recent studies verify this truism by showing that women spend less time with media outlets such as TV and magazines—but more time online—after becoming a mom. An Eric Mower and Associates survey, for example, found that more than half of new mothers spend less time watching TV (59%) and reading magazines (55%), and that 59% also spent less time shopping in stores. The percentages are similar for moms as they have more children or their kids get older.

Hong Kong’s Digital Landscape Is Dynamic And Evolving

Internet access in Hong Kong has become near-ubiquitous, as 87 percent of consumers there have used the Internet in the past year, outpacing neighboring markets like Singapore, Malaysia, Philippines, Thailand and Indonesia. Internet usage in Hong Kong is particularly high among 12- to 44-year-olds with over nine-in-ten accessing the Internet on a monthly basis.

Half Of Frequent Cart Abandoners Will Purchase When Remarketed

48% of “serial abandoners,” defined as online shoppers who abandoned a purchase more than once in the previous 28 days, will buy when remarketed, making this group 2.6 times more likely to buy than one-time abandoners, according to [download page] a December 2011 e-book from SeeWhy. “Recent goal abandoners,” defined as shoppers who have made one or more purchases followed by an abandon in the past 28 days, have the highest recovery rate, at 57%.

Ethnic Groups Don’t See Themselves In Advertising, Digital Content

Brands that want to reach ethnic minorities online are not doing a very good job, according to some research. An April 2011 survey by Yahoo!Mindshare and Added Valuefound that according to Hispanics, blacks and Asian-Americans, digital advertising does not engage them. When asked for three brands doing a good job reaching them, most said they couldn’t name even one.

The Social Media Data Stacks

If you don’t think social media marketing can influence your marketing efforts, consider these facts:

What Can Retailers Learn From Amazon, Groupon And eBay?

As the finish line for the 2011 holiday season comes into focus, promotional activity is heating up with big digital brands such as Amazon, Groupon and eBay trying to drive uptake of their services – which all have significant mobile components – via special offers.

Global Texting Rampant, Generates Billions In U.S. Revs

Around the world, people are increasingly using cell phones for more than talking, while social networking is popular mainly in wealthier nations, according to a new study on global technology usage. The report from the Pew Research Center found that text messaging in particular has become a ubiquitous mobile activity across both wealthy countries and the developing world, with a median of 75% of cell owners texting.

 

Vevo: The Numbers Behind Two Years Of Growth

When Vevo launched its ad-supported music video platform two years ago, streaming was sluggish for a few days. The kinks were quickly worked out, and Vevo has since become the best example of how advertising plays into the future of the music business.

UK's 2011 Singles Sales Reach Record-Breaking Numbers

The year is not yet over but U.K. single sales have already reached a record-breaking high.   A total of 164 million singles have been sold year to date, according to the Official Charts Company (OCC), surpassing last year’s 161.8 million sales total with two trading weeks left to run.

Finally, Online Shopping Isn't Just For The Affluent

Somewhere among grey Thursday, Black Friday and Cyber Monday, the cat-and-mouse  rules of online retailing are shifting this holiday season. Stores pushed harder  on the time and intimacy boundaries of consumers (“Go ahead — skip Thanksgiving  dinner — come to the mall!”) And shoppers pushed right back, armed with enough  smartphones and online savvy to enable them to sniff out better deals across  multiple channels. (In fact, you can follow that confidence right into Best  Buy’s holiday ad campaign, which shows smug and snarky moms who are more than  happy to show up a definitely offline kind of Santa.)

MySpace Reboots Today With Focus On Music, Facebook Integration

Months after it was purchased by online ad firm Specific Media at a fire sale price, MySpace is finally getting a makeover.  The focus, as the new owners promised, is on music and includes full Facebook integration, a final admission that MySpace is no longer the social network it was created to be.

Marketers Look To Integrate Email, Social, Mobile

Social media and mobile are quickly establishing themselves as more than marketing channels simply worthy of a test budget. And, as marketers continue to understand how to leverage both social and mobile to meet their overall marketing objectives, they are looking to better integrate them into their overarching marketing strategy, tying them to other more established digital formats, such as email.

What Ever Happened To Ringtones?

When was the last time you downloaded a ringtone? 2008? For many of us, downloading our favorite pop song du jour feels as dated as choosing a buddy icon our AIM profile. However, somewhere, people still download ringtones. The mobile call alerts still make up one-third of the online music industry.

99M Tablets Expected To Ship Worldwide In 2012

Boosted by strong sales of the Kindle Fire, JP Morgan forecasts worldwide tablet shipments will climb 55.2% to 99.3 million next year and reach 132.6 million by 2013. The investment bank had previously estimated tablet shipments would reach between about 70 million and 80 million next year.

Free Shipping Day Punctuates Heavy Week Of Online Holiday Shopping As Four Individual Days Eclipse $1 Billion In Spending And Season-To-Date Exceeds $30 Billion

comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 46 days of the November – December 2011 holiday season. For the holiday season-to-date, $30.9 billion has been spent online, marking a 15-percent increase versus the corresponding days last year. The most recent work week (Dec. 12-16) saw four individual days surpass $1 billion in spending, led by Green Monday (Monday, December 12) with $1.13 billion and Free Shipping Day (Friday, December 16) with $1.07 billion. With the heaviest portion of the season behind us, Cyber Monday appears likely to rank as the heaviest online spending day of the year for the second consecutive season.

How Web Retailers Can Improve Mobile Shopping

It’s clear that mobile commerce presents a tremendous opportunity for retailers. Consumers are moving to the mobile channel in droves. For example, a recent study by IBM shows that mobile commerce accounted for more than 10 percent of online traffic on Cyber Monday. However, despite their record-setting gains this holiday season, retailers still face a daunting challenge: providing an experience that meets the expectations of their demanding mobile customers.

Holiday Forecast, Expects Sales To Rise 3.8 Percent To $469.1 Billion

With just ten days until Christmas, the National Retail Federation has revised its holiday forecast upward, expecting holiday sales to rise 3.8 percent this year to a record $469.1 billion. NRF’s initial forecast, announced on October 6, called for anticipated sales growth of 2.8 percent. While a 3.8 percent sales increase is considerably above the ten-year average sales increase of 2.6 percent, it is still lower than the 5.2 percent increase the retail industry saw last year.

Apple's Mac App Store Downloads Top 100 Million

Apple® today announced that over 100 million apps have been downloaded from the Mac® App StoreTM in less than one year. With thousands of free and paid apps, the Mac App Store brings the App Store experience to the Mac so you can find great new apps, buy them using your iTunes® account, and download and install them in just one step. Apple revolutionized the app industry with the App Store, which now has more than 500,000 apps and where customers have downloaded more than 18 billion apps and continue to download more than 1 billion apps per month.

Put E-Gifts In Virtual Stockings This Holiday

Digital gifts may be tough to wrap. But they can be more convenient for both givers and recipients.

An album from iTunes or a Kindle e-book from Amazon have become viable gift options for shoppers, especially on the eve of a holiday or for people living far away. Digital items can be purchased with a few clicks and delivered instantly.

Spotify Rising, Now At 10.2 Million Monthly Average Users

Spotify has added about 2.5 million global monthly average users (MAU) in the last month, according to figures available at AppData.com. On Tuesday Spotify’s MAU stood at 10.2 million. That represents a jump of roughly 32 percent from 7.7 million on November 14. AppData.com does not break out the number of paying versus free users.

The Rise Of Smartphones, Apps And The Mobile Web

Nielsen’s State of the Media: The Mobile Media Report provides a snapshot of the current mobile media landscape and audiences in the U.S. and highlights the potential power of mobile commerce in the near future.

Procrastination: 41% Plan On The 11th Hour

Looks like more Americans are dragging their heels on holiday shopping this  year, hoping for greater markdowns than usual. Some 41% of shoppers polled by  PriceGrabber say they plan to shop between Dec. 21 and 24, and 43% of those say  it is in order to find better deals. (Of course, 43% also said it was because  they’re too busy, 26% admit they are procrastinating, and 22% actually think  shopping is more fun that way.)

It's Official: iTunes Launches In Latin America

After much expectation, Apple launched its iTunes store in Brazil and 15 other Latin American Countries: Argentina, Chile, Colombia, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru and Venezuela.

Social Sign-On Could Be A Boon For Retailers

Online retailers, as well as other publisher sites that want to encourage visitors to register and sign in as a way to gain information about them, would do well to consider social sign-on, which allows internet users to carry a login from Facebook, Twitter, Google or a similar site elsewhere on the web without having to fill out forms and go through the hassle of a full registration process at each site they use.

Americans Spend More Time On Mobile Devices Than Print Media

US adults now spend more time on mobile devices each day than they do with print media, according to a new forecast by eMarketer. Meanwhile, time spent watching traditional TV-whether live or recorded on a DVR or DVD-is also increasing, despite industry fears of online encroachment and consumer “cord-cutting.”

Facebook, Google Apps Top Ranking Across Age Groups

Despite the generational divide often underscored by technology, new data from Nielsen shows that Android phone users of  different age groups have remarkably similar tastes when it comes to mobile  apps. In particular, the affinity for Facebook and various Google apps cuts  across users ages 18 to 44. A notable absence among the top 15 apps, however,  was Google’s Facebook rival, Google+.

Why Is Cyber Monday Becoming More Important To Holiday Season E-Commerce?

Each year it seems that discussion of holiday e-commerce shopping revolves around Cyber Monday, the most significant marketing event of the season. The first Monday after Thanksgiving earned its moniker in 2005 as retailers in general – and Shop.org specifically – brought to light the fact that online holiday shopping saw a huge spike in activity on this day. The ostensible explanation for this phenomenon was that as people made their way back into the office after the long holiday weekend, they continued their Black Friday shopping online, but from their work computers with high speed connections. In fact, comScore has observed over the years that approximately half of all online spending occurring on Cyber Monday occurs via work computers.

Online Sellers Prep For Green Monday

Online retail sales typically peak on Green Monday, or the second Monday in  December. But this year’s sales may have already hit their summit.

ComScore is predicting at least $1 billion in sales, which would push this  year’s Green Monday ahead of the past two years. In 2010, $954 million was spent  by U.S. consumers — representing a 12% increase vs. 2009, when $854 million was  spent, according to comScore.

Read more: http://www.mediapost.com/publications/article/163883/online-sellers-prep-for-green-monday.html#ixzz1gKlpyXne

The Music Business Looks Forward: 5 Social Media Predictions For 2012

In the last year, the music industry shifted from cautiously experimenting with social media, to recognizing it as a necessary part of every marketing strategy, from the smallest bands to the biggest brands. It’s an exciting time. The tools and strategies we use daily shift at lightening speed. As a PR firm Shore Fire Media is focused on tracking this constant evolution.  In the spirit of this inquiry, we asked music industry insiders and social media experts what they see for the future of social media. From a focus on mobile, to social listening, to the demise social media as we know it, here are predictions that will help guide us through 2012.

Tablets And Smartphones Become Holiday Shopping Assistants

This holiday season, consumers are consulting mobile devices for help checking off items on their shopping lists more than ever before. Thanks in part to the growth of tablet device ownership among US households, consumers are using mobile devices for product research, online shopping and to help make decisions while in brick-and-mortar stores. According to a Google holiday shopping study conducted by Ipsos OTX, 77% of tablet owners plan to use them this holiday season for shopping.

BPI Forecasts U.K. Xmas CD Sales At 20 Million, 22% Of Annual Album Sales

U.K. trade body the BPI is forecasting sales of “up to 20 million CDs” in its predictions for business across the Christmas period and the month of December as a whole.

Figures from the organization show that, over the past five years, the December U.K. market has accounted for an average 22% of annual album sales. Data from market research company Kantar’s Worldpanel reveals that 51% of all CD album sales in the last quarter of 2010 were gift purchases. Further, 86% of all music bought in Q4 2010 was in the CD format.

Who Uses Tablets Most?

Asian-Americans are avid users of new devices and are among the first to buy tablets and ereaders. They join US Hispanics on the top rungs of the technology early-adoption ladder.

Yule Time Crimes Targeting Retailers Intensify

Organized crime and shoplifting are hitting retailers where it hurts the most this holiday season —the bottom line. So far this year, sticky fingers have cost U.S. retailers tens of billions of dollars.

Mine That Holiday Data For A Quick Sales Boost – Here’s How

The Women’s Wear Daily headline on Tuesday summed it up simply: “Cyber Monday Sees Record Shopping.” Undeterred by significant shopping just a day or two beforehand over Black Friday weekend, U.S. shoppers were clearly ready to continue snapping up deals that abounded online for Cyber Monday, rewarding many retailers with record-breaking days. Indeed, comScore tallied the day’s take at $1.25 billion (the “heaviest U.S. online spending day in history”, no less), and IBM Coremetrics reported that Cyber Monday online sales were up 33% over 2010.

Gift Cards Grow In Popularity This Holiday Season

Gift cards are growing in popularity. Eighty percent of consumers will give them this Christmas, the National Retail Federation predicts, and Americans this holiday season are expected to dole out almost $28 billion on the cards, up from $24.8 billion last year.

Holiday Window Displays Can Help Lure Shoppers, Study Says

And what’s in those windows can often make a difference in holiday sales success. A recent study by EyeTrackShop, a webcam eye-tracking company, tracked participants’ attention to holiday window displays and found that they were more attracted to windows by Gap than H&M or Uniqlo, and Bergdorf Goodman over Saks Fifth Avenue and Henri Bendel.

Mostly Mobile: How The Internet Is Consumed In India

As India becomes more connected, technology is disseminating in different patterns than it did in the West. Today, there are more mobile subscribers in the country than TV owners. Of the population of 1.2 billion, 100 million are online and 38 million are on social networks. But more than 858 million have mobile phones, and 59% of Internet users have only gone online through their mobile device.

How An All-Christmas-Music Format Doubles Radio Ratings

More and more radio channels have been switching their formats to all Christmas, all the time — a consistent winner for radio even during a brutal 2008-2009 revenue downturn, which ended last year when the U.S. radio industry took in $20.1 billion, up 8 percent from the previous year.

Mobile, iPad Email Use Spikes

Email continues to gain ground on mobile devices — especially on the iPad, according to a new report. Research from email certification and reputation firm Return Path shows that mobile email opens increased 34% from April to September 2011 compared with the prior six months.

25 Billion Pieces Of Content Get Shared On Facebook Monthly

In order to create killer marketing campaigns, marketers sometimes find themselves playing the role of psychologist to understand what makes their audience tick. Getting real insight into the inner workings of our prospects’ minds can only be made better with one thing that all marketers love…data! TabJuice tapped psychologists to define six universal learning methods that they’ve identified in shoppers, and link those behaviors to data that explains how shoppers make purchasing decisions in this Social Commerce Psychology Infographic. You might find many of these concepts extend to the way websites and authors gain authority, increase traffic, and generate leads on the web, too!

 

Spotify Upgrade Is About Much More Than Just Apps

Last week, Spotify CEO Daniel Ek alluded to features beyond apps. Some started showing up in the beta.  Now Spotify has issued an official list of improvements that are part of the software upgrade rolling out to all users later this week.

Mobile Shopping Goes Mainstream: Majority Of U.S. Smartphone Owners Performed Shopping Activities On Their Phone In September

The results showed that 38 percent of smartphone owners have used their phone to make a purchase at least once in the course of their device ownership. The most popular products purchased on smartphones during the month of September included digital goods, clothing/accessories, tickets and daily deals.

8 Great iPhone Apps For Music Lovers

Gone are the days when you have to sift through every CD or continuously turn the dial on the radio to find the perfect song. Whether you are a music junkie or need help selecting music based on genre, finding your favorite music has never been easier.

234M Americans Use Mobile Devices

While far from dominant, Apple’s iPhone is now used by one in ten mobile subscribers.

The finding — just released by comScore, and representing the three-month average period ending October 2011 — is impressive considering the iPhone was only recently considered a niche, high-end product.

$6 Billion In ‘Cyber Week’ U.S. Online Spending Sets New Weekly Record As Three Individual Days Surpass $1 Billion Threshold

comScore (NASDAQ : SCOR), a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 32 days of the November – December 2011 holiday season. For the holiday season-to-date, $18.7 billion has been spent online, marking a 15-percent increase versus the corresponding days last year. The most recent week saw three individual days eclipse $1 billion in spending, led by Cyber Monday, which became the heaviest online spending day on record at $1.25 billion. Tuesday, November 29 reached $1.12 billion, while Wednesday, November 30 reached $1.03 billion. These three billion dollar spending days currently rank as three of the four heaviest online spending days in history (with Cyber Monday 2010 being the other).

App Downloads Surge 29% After iPhone 4S Launch

Mobile application downloads in the U.S. increased from 3.8 million in September 2011 to a record 4.91 million in October, a 29 percent month-over-month leap, according to mobile app user acquisition platform Fiksu’s latest App Store Competitive Index.

M-Commerce To Hit $6.7B In 2011

Mobile commerce will nearly double to $6.7 billion this year — fueled by rising smartphone adoption and growing mobile Web use, according to a new eMarketer forecast. The market research firm estimates m-commerce sales will leap another 73% in 2012 to $11.6 billion.

iTunes Preparing For Broad Latin American Launch

Following its successful foray into Mexico, iTunes is preparing to launch in other Latin American countries by year’s end or by the first quarter at the latest, say sources familiar with the conversations.

Beyond The Great Firewall: How China Does Social Networking

China’s notorious Great Firewall — or as they call it, the Golden Shield — is known for blocking some high profile sites. Facebook, YouTube and Twitter are all victims. But that has not kept the world’s most populous country from getting into social networking. Some 500 million Chinese citizens are online and a quarter of the world’s social network users live under the firewall.

Spotify Adds Apps To Service

The  music subscription service Spotify reports it is bringing apps to its desktop software, an add-on  model that may extend to its mobile strategy. The  music service will soon allow users to add to their player/library  software apps.

iPhone, Android Owners Drive 83% Of App Downloads

Although Apple’s (NASDAQ:AAPL) iPhone and Google’s (NASDAQ:GOOG) Android represent 71 percent of smartphones in the U.S. market, the two operating systems drove 83 percent of all application downloads during the last 30 days according to new data issued by research firm Nielsen. Forty-four percent of U.S. subscribers now own smartphones, Nielsen reports, adding that smartphones represented 56 percent of all mobile phone purchases during the last three months.

 

2012 Trends: Checking In On Checking Out

With strong winds in their sails from the warm consumer embrace of smartphones and tablets—and the apps, content and media consumption they enable—mobile marketers are setting their sights on using these devices to influence transactions. This represents an evolution of the mindset of getting the consumer in the door. Broadly, this is a cultural shift from check-ins to checkouts.

Black Friday, Cyber Monday Great For Retailers; Record-Store Day Items Drive Music Sales

While music merchants say that they too, like retail in general, experienced a strong sales for the Black Friday weekend, some of them acknowledge that music wasn’t leading the charge.

“We had a great weekend,” says one chain executive. “Video games and systems blew out of the store, and devices were doing well and internet sales were great. But music didn’t do so hot. We were down single digits on a comparable-store-basis.” That would have been okay in the recent years, the exec noted, because no matter what they did, music sales were down. But that’s not the case this year, with album sales up 2.7% year-to-date.

How Job Seekers Are Using Mobile

The jobless rate is hovering above 9%, and job seekers have to be more savvy than ever to land a job. In fact, 77% of job-seekers are using mobile apps in their search. Why mobile? For one thing, people almost always have their phones on them, which means they can get job leads on the fly and respond faster than on their not-as-portable laptops. Not surprisingly, Android, which is dominating the smartphone market, is the most-used OS for these on-the-go job seekers.

Desktop, Mobile Jump On Searches For Holiday Deals

Consumers turning to both desktop and mobile search engines want to find specific holiday deals. Most type in “black friday,” “cyber monday” or “mobile coupons.” The latter term supporting the search for discounts via smartphones rose 90% this holiday season on google.com, compared with a year ago, Julie Krueger, Google’s retail industry director, told MediaPost.

2012 Trends: A Virtuous Circle Of Technology And Content Adoption

Surges in tablet, smartphone and ereader adoption have stoked demand for content consumed on these devices, including video, audio, social media, games, news, books and periodicals.

Retail Becomes Fastest-Growing Mobile Category

As smartphones become more mainstream, mobile is becoming more pervasive in all aspects of consumers’ lives. And online shopping is quickly becoming a popular activity.

A Strong 2011 Holiday Season Could Bring Music Business First Positive-Sales Year Since 2004

Coming into Black Friday, year-to-date U.S. album sales were up 3.2%, according to Nielsen SoundScan, leaving music merchandisers cautiously optimistic that this holiday selling season will be strong enough to deliver the industry’s first rise in sales since 2004.

Cyber Monday Forecast To Set $1.2 Billion Sales Record

There’s good news for online retailers this year: Black Friday Internet sales jumped 26 percent, while Cyber Monday spending is projected to reach a record $1.2 billion, according to data released Sunday by market research firm ComScore.

Year-To-Date: Consumers Spend Nearly $10B Shopping Online

For the holiday season-to-date, consumers have spent $9.7 billion online — marking a year-over-year growth rate of 14%,” according to new comScore data, said comScore chairman, Gian Fulgoni.

During the first 20 days of the season — which began on November 1 — daily online spending peaked on Wednesday, Nov. 16, at $688 million, comScore reports.

Why Is Cyber Monday Becoming More Important To Holiday Season E-Commerce?

Each year it seems that discussion of holiday e-commerce shopping revolves around Cyber Monday, the most significant marketing event of the season. The first Monday after Thanksgiving earned its moniker in 2005 as retailers in general – and Shop.org specifically – brought to light the fact that online holiday shopping saw a huge spike in activity on this day. The ostensible explanation for this phenomenon was that as people made their way back into the office after the long holiday weekend, they continued their Black Friday shopping online, but from their work computers with high speed connections. In fact, comScore has observed over the years that approximately half of all online spending occurring on Cyber Monday occurs via work computers.

Spotify Hits 2.5 Million Paid Subscribers

This morning Spotify announced that it had reached 2.5 million paying subscribers.  The company offered no breakdown of where those subscribers reside. But at average of between $5 and $10 USD, that’s a $18 – $20 million in revenue from subscriptions plus advertising income. The full text of the Spotify announcement:

Online Spending Up 14% So Far; Women Rule

For online shopping, the holiday season is off to a solid start: comScore reports that U.S. spending has reached $9.7 billion in the first 20 days of the holiday season, according to Reuters. That represents a 14% leap from the same period last year. And increasingly, women seem to emerging as a more powerful spending force.

Facebook Partners With Cell Phone Maker HTC To Develop Smartphone

Facebook is looking to enter the cell phone business.

The social networking site has partnered with Taiwan-based mobile phone maker HTC to build a smartphone that would run on its own version of Goodle’s Android, All Things D reported.

How Blogs Influence Purchases And Recommendations

Bloggers, from hobbyists to professionals, often write about brands, and their growing influence should make brand representatives continually evaluate the relationships they have with these bloggers.

4 Ways Brands Are Tapping The Power Of Social Games On Facebook

Gamification” is one of those magical buzz words that is simultaneously grating and legitimately useful. Whatever you make of the jargon, gamification is a huge trend for marketers, who use game mechanics — such as rewards, leaderboards and challenges — to build brand loyalty, grow their community and boost sales.

Mobile Social Networking Audience Grew 44 Percent Over Past Year In EU5

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released an overview of mobile social media usage across the five leading European markets (France, Germany, Italy, Spain and the United Kingdom) from the comScore MobiLens service. The study showed that the audience for mobile social networking in the EU5 region grew 44 percent in the last year with 55.1 million mobile users in the EU5 accessing social networking sites or blogs via their mobile devices during September 2011.

From Bieberlicious To Bleak, Bracing For Black Friday

From launching Bieber-fever advertising to fending off media campaigns from overworked store associates, retailers are gearing up for what looks to be a bruising Black Friday.

Black Friday Reigns Supreme, But Cyber Monday Sees Higher YOY Buzz Growth

As U.S. retailers ramp up for post-Thanksgiving holiday shopping, consumers increasingly turn online to search for the best deals and make plans for Black Friday and Cyber Monday sales.  Since one of the top reasons for using social media is to receive deals and discounts, NM Incite, a Nielsen/McKinsey company, took a look at online buzz about Black Friday and Cyber Monday over the past two years.

Social Gaming Extends To Younger Users

eMarketer estimates that this year, 26.7% of US internet users, or 61.9 million Americans, play social games at least monthly. That number will rise to 73.6 million by 2013, and research suggests the audience for those games is changing in some ways.

Billboard Magazine Declares That Discounted Music Doesn't Count

In new rules issued this week,  Billboard Magazine declared that unit sales for albums priced below $3.49  will no longer be eligible for the Billboard charts and won’t be counted in Nielsen SoundScan sales data during their first four weeks of release. EPs and individual songs must now also sell for $.39 or more per track to be counted. The new rules may be in response to Amazon’s Lady Gaga 99 cent sale, but also serve to discourage artists and labels from using price as a marketing tool.

Black Friday: 5 Apps That Make Bargain Shopping Easier

Heading out to brave the crowds on Black Friday? Don’t go it alone. Pack along some willing friends and family members, and load up on these apps that should make your experience much more tolerable.

Digital Music Startups Outline Challenges, Lessons Learned @ Billboard's FutureSound

On the opening day (Nov. 17) of Billboard’s FutureSound conference in San Francisco, executives from RootMusic, Mobile Roadie, Grooveshark and Headliner.fm discussed some of the challenges and lessons learned in starting a new digital music company. See below for details on what was discussed at each of the afternoon sessions.

Congress May Pave Way For Small Investors To Crowdfund Music Startups

A bill that was recently passed by the House of Representatives opens up the possibility of music startups raising $1 to $2 million annually via social media and crowdfunding platforms without having to meet costly registration requirements.

Speedy Santas: Half Of Us Are Already Shopping

Retailers’ efforts to woo early-bird holiday shoppers are paying off, according to the latest polling data from the National Retail Federation, with 51.4% of U.S. adults already out there making spirits bright. That’s up from the 48.9% who had begun shopping at this time last year.

Holiday Ecommerce Sales Are Looking Up

Consumers are expected to hold back on holiday spending this year because of rising food, gas and utility prices, as well as concerns about the economy. Several pre-holiday surveys confirmed shoppers’ intentions to spend either the same or less on purchases during the 2011 holiday vs. last year.

Business Matters: Digital Executives Excited, Optimistic About Google Music

It’s official: Google is in the digital music business. At an event in Los Angeles on Wednesday the company unveiled a new MP3 store that is integrated with its existing cloud storage service. The company showed off social features that allow purchased songs to be shared with friends, and it debuted a new platform for independent artists that allows them to sell music without a middleman.

The Rise Of Digital Omnivores

In case you missed it, we recently released a study showing the first holistic analysis of cross-platform digital media consumption in the U.S., entitled Digital Omnivores: How Tablets, Smartphones and Connected Devices are Changing U.S. Digital Media Consumption Habits. The study brings together insights from across the comScore mobile suite of products and provides a first look at survey-based behavioral data on tablet use.

Global Holiday Shopping: Books, Clothing And Tech To Crowd Santa’s Sleigh

Nearly three-quarters (73%) of consumers around the world expect to spend the same amount or less on holiday gifts compared to last year, according to a recent Nielsen global survey of online respondents in 56 countries. The survey shows that nearly half (48%) of global respondents expect to spend about the same amount of money, one-quarter (25%) plan to spend less and 11 percent expect to spend more. Fifteen percent don’t know or do not purchase holiday gifts.

Virtual Goods Revenues Rise For Mobile Players

Virtual goods spending is on a steady growth trajectory according to eMarketer estimates, and research shows that around the world mobile will begin contributing significantly to this trend.

Study: 31% Of Consumers Plan To Buy Movies, Music This Holiday Season

Good news for home entertainment studios. Consumers plan to buy packaged-media movies and music in significant numbers this winter holiday season, according to Deloitte’s 26th annual holiday survey.

Affluent Consumers Plan To Spend $1000-Plus During The 2011 Holiday Season According To Forbes Insights Study

According to Forbes Insights, affluent consumers are planning to spend close to $1,850 during the 2011 holiday season — an increase of 2% over 2010 and 5% over 2009 — with $1,100 earmarked for gifts for family, friends and other loved ones. Forbes Insights’ latest update to its monthly index tracking the economic attitudes, purchasing intentions and behaviors of affluent Americans, examines how much they plan to spend for the holidays.

10 Social Ways To Find And Send Gifts Online

If you spend half as much time gift shopping as you spend on Facebook, my guess is your holiday shopping would already be finished. So, why not combine the process?

Study Analyzes Mobile Search, Buying Behavior In Retail

When it comes to finding information to compare brands and products while in the store, 67% of men and 54% of women said they would reach for their mobile phone before asking a salesperson for help. Sixty-six percent of men and 59% of women would check reviews, and 53% and 38%, respectively, would check prices at other locations, according to a survey analyzing mobile phone behavioral patterns in stores of consumers in retail stores.

Digital Music Revenues Worldwide: Ringtones Still Bring In $2B A Year

Amazingly, ringtones are still one of the key pillars of the music business despite having peaked around 2005. As Peter Kakka wrote on AllThingsD: “If you’re reading this, you probably haven’t paid for a ringtone since 2007, and you probably don’t know anyone who does. But there it is, generating two-point-one-billion dollars.”

Deep Pockets: 'Superphones' To Lead Mobile Growth

Until  now, we were happy just having our phones be “smart.” Now, they are  getting “super.” According to Strategy Analytics, the latest generation  of smartphones that sport extra large screens and faster processors  constitute a new high-growth sub-category dubbed “superphones.”

UK Abolishes Reviled Tax Loophole Undercutting CD, DVD Sales

A controversial sales tax loophole that enabled mail-order retailers based in the Channel Islands to sell reduced cost music product to U.K. consumers is to be abolished by the British Treasury.

Mobile Changes Mom’s Path To The Register

Babies are not the only business at BabyCenter, the largest online resource for expectant and new parents around the world. Moms are also high on the list, and BabyCenter is constantly studying their digital behaviors. Mike Fogarty focuses on driving revenue and growth in 22 global markets. He spoke with eMarketer about how motherhood affects moms’ use of their mobile phone.

8 Digital Trends Shaping The Future Of Media [VIDEO]

At the Mashable Media Summit last Friday, Pete Cashmore provided a broad overview of media’s trajectory. He covered the rapidly advancing mobile industry, the relationship between tablet technology and the current media climate, and social interaction around TV and music.

Social, Mobile Ramp Up Ad Dollars, Interactive On Rise

When it comes to ad spending, ad exchanges, social media and mobile are among the fastest-growing categories — and they will continue their upward trajectory next year and beyond, according to the annual Outlook report released by Razorfish Wednesday.

$36.3 Billion In Q3 2011 U.S. Retail E-Commerce Spending, Up 13 Percent Vs. Year Ago

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released its Q3 2011 U.S. retail e-commerce sales estimates, which showed that online retail spending reached $36.3 billion for the quarter, up 13 percent versus year ago. This growth rate represented the eighth consecutive quarter of positive year-over-year growth and fourth consecutive quarter of double-digit growth rates.

Forecast: Mobile Retail Marketing Spending To Reach $15B In 2012

Marketers will spend $15 billion globally on mobile retail campaigns in 2012–a 50 percent increase over 2011–according to a new forecast issued by Juniper Research. The firm adds that mobile retail marketing spend is accelerating faster in North America and Western Europe than it is in the Far East and China.

Mobile Brings New Opportunities For Local Retailers

Ecommerce sales are growing fast, but the vast majority of consumer spending still takes place offline in local stores. A large portion of those sales are influenced by online research, most of which is conducted on the desktop. But increasingly, consumers are taking advantage of the sophisticated capabilities of smartphones to do more of this online research while in a store or on the go.

Music Is A Big Hit On Facebook

In the two months since f8 and Facebook‘s expansion of music in its Open Graph, fans have shared listening activity more than 1.5 billion times. As a result, some of Facebook’s biggest music developers have more than doubled their active users and new services saw 2 to 10 time increases. FaceBook provided these service by service stats:

High Mobile Usage In Russia, But Lagging Technology

Late in October, as tech geeks and blogs were focusing on Siri, there was an iPhone story that may have slid under the radar: the 4S includes support for GLONASS, the Russian flavor of GPS, which powers many of the location features on mobile devices. Many theorized this was a way for Apple to avoid a hefty import tax on the device in Russia, but that remains to be seen as the iPhone 4S isn’t even officially for sale in the country yet.

Move Over Nashville: New Yorkers Buy Most Country Albums

New York City is the number one market for country album sales, according to Nielsen. The Big Apple bested even Nashville when looking at the sheer number of albums sold. Nashville came in at number six, while the top three was rounded out by Los Angeles and Dallas-Fort Worth. This year to date, 31.8 million physical and digital country albums have been sold nationwide.

Digital Music Sales On Track To Rise 7% In 2011

Digital music revenues are on track to rise about 7% globally to $6.3 billion according to a new study be respected research firm Gartner. But revenues from declining CD sales are not expected to make up for the rise in digital revenue led by iTunes and the growing momentum of digital streaming services like Spotify and Pandora.

Text, Imaged-Based Posts Work Best For Facebook Mobile Pages

There’s little question that mobile is a growing platform for Facebook. The social networking giant now says it has more than 350 million active monthly mobile users across 475 wireless operators worldwide. As such, mobile has also become an increasing focus for the company, which rolled out a major upgrade to its mobile site earlier this year and an iPad app in October.

Mobile Powering More Holiday Shopping 'Trips'

The space between Black Friday and Cyber Monday is closing, as more and more shoppers (300% more) are planning to use digital and online techniques to inform and/complete their purchase decisions.

September 2011: Top U.S. Online Destinations For Video

During September 2011, there were 164.4 million unique U.S. video viewers who streamed nearly 18 billion videos and spent almost 5 hours on average watching.

Access The RIAA Shipment Database To View, Compare, And Export Historical Year-End U.S. Shipment Statistics

Earlier in the week, NARM linked to a Digital Music News article titled, “30 Years Of Music Industry Change, In 30 Seconds Or Less…” The numbers outlined in this article are from the RIAA Shipment Database. Read more about how you too can access these numbers and  gain access to RIAA’s interactive database of year-end statistics. Users can view, compare, and export historical year-end U.S. shipment statistics, including expanded access to historical data going back to 1973.

Tablets Contribute 30% Of Non-Computer Traffic

The Silicon Alley Insider recently featured comScore Device Essentials in a Chart of the Day infographic on the iPads and tablet traffic. In September 2011, tablets in the U.S. contributed 30.4% of total Internet page views coming from mobile, tablets, and other non-computer devices – a sizeable increase of nearly 8 percentage points from May 2011. The iPad accounted for 96% of tablet traffic, maintaining its lead in the tablet market.

Deal With It! Discounts Drive Brand Love On Social Media

The top reason for following or liking a brand, company or celebrity on social networking sites is to receive discounts and special offers, according to a recent survey of global online consumers conducted by Nielsen.  North American consumers showed the strongest interest in using social media for deals (45%), followed by consumers in Asia-Pacific (34%) and Latin America (33%).

New Report Emphasizes Importance Of Copyright Industries To U.S. Economy

The U.S. copyright industries, including music, television, film, book, radio, and newspaper and magazine industries employed more than 10.6 million workers and contributed more than $1.6 trillion, to the U.S. economy in 2010, or 11.1% of GDP,  according to a new report commissioned by the National Music Publishers’ Association and the Recording Industry Assn. of American other major copyright trade organizations as part of the International Intellectual Property Alliance.

Mobile Gaming Rises Rapidly Among Kids And Teens

Traditionally, gaming has been for kids, and despite the demographic and psychographic shifts that mean mom (and even grandma) is now likely to play a social game, children have hardly given up the video game pastime.

Forecast: Users Will Redeem $43B In Mobile Coupons In 2016

Consumers worldwide will redeem more than $43 billion in mobile coupons in 2016, an eightfold increase from the $5.4 billion in mobile coupon values subscribers will redeem in 2011, according to a new forecast issued by Juniper Research.

Generation App: 62% Of Mobile Users 25-34 Own Smartphones

Nielsen’s third quarter survey of mobile users reveals that while only 43 percent of all US mobile phone subscribers own a smartphone, a mobile phone with a powerful operating system, the vast majority of those under the age of 44 now have smartphones.  In fact, 62 percent of mobile adults aged 25-34 report owning smartphones.  And among those 18-24 and 35-44 years old the smartphone penetration rate is hovering near 54 percent

In-Store Buyers Influenced By Online Search

Online-only retailers have it easy when it comes to assessing the effectiveness of search marketing campaigns since clickthrough rates and conversions are measurable. Determining the influence of online search on in-store sales is a different matter, but there appears to be a measurable relationship.

Top Ten Holiday Trends For 2011

It’s (officially) the most wonderful time of the year! November 1 marks the beginning of the holiday season, when retailers everywhere strain to get a piece of that $466 billion in U.S. sales. After releasing our holiday sales forecast in early October and distributing our first consumer survey mid-month, we took a look at some of the overarching trends based off survey findings, economic analysis and plenty of conversations with retailers.

How Much Money Will Consumers Spend This Holiday Season?

We all know consumers spend more during the holiday season than any other time during the year. But did you know 38% of people have already began their yearly shopping extravaganzas?

Online shopping now beats out shopping in stores (for the social media users who responded to the survey) and electronics are at the top of their shopping lists. Seventy-two percent get gift ideas from Facebook, the most popular social network for researching.

Dynamic New Model Needed To Optimize Ad Role In Social Media

According to new Booz & Company research, “Campaigns to Capabilities: Social Media and Marketing 2011,” as social media plays an expanding role in advertising and branding efforts, 94% of respondents regard Facebook as one of their top 3 social media platform priorities. 77% view Twitter as one of their top 3 social media platform priorities; 42% say YouTube is one of their top 3 social media platform priorities.

Mobile Advertising Goes Mainstream

US mobile ad spending will grow 47% in 2012, reaching $1.8 billion, as marketers seek to capitalize on rising smart device and mobile web adoption. As on the desktop, search and display (banners, rich media and video) are emerging as the dominant mobile ad formats.

7 Ways To Help Your Marketing Message Go Viral

Going viral. It’s the goal of every tweet, Facebook message, blog post, etc.  Anyone that tells you they know how to make your band/music/content go viral is full of crap.  But there are things you can do that make it more likely.  While not specifically about music, this infographic from Kissmetrics lays out 7 that will help.

One In Four Retailers Have Mobile App

Acquity Group just released its third annual study on how retailers are using mobile applications, reporting that 37% of the country’s biggest stores have a mobile site, up from 12% last year, and 4% in 2009. And one in four large retailers now have at least one mobile app. The percentage of companies with a site optimized just for iPhone eased from 11% in 2010 to 9% in 2011, as mobile browsers become more similar across different devices.

Mobile Phone Growth Slows, Consumers Wait For New Products

Mobile phone sales in the third quarter saw slowing growth as consumers delayed smartphone purchases and tightened spending overall. Phone shipments worldwide increased 12.8% to 394 million units in the quarter compared to 349 million in the year-earlier period, according to new data from research firm IDC.

30 Years Of Music Industry Change, In 30 Seconds Or Less...

If you liked our ten year recap, you’ll love this. Each pie shows the revenue contribution from various formats, 1980-2010, based on RIAA revenue figures.  If you want to see it again, just wait a few seconds for the animation to start over.

How Gen Y Really Wants To Interact With Brands

Long gone are the days when delivering your message was a simple as buying TV spots and placing newspaper ads. Now it’s a complex process to distribute resources among dozens and dozens of outlets. All the while, there’s the worry that if you actually do penetrate through the noise, you might wind up annoying your customer.

Agencies Report Clients Still Increasing Focus On Digital

There’s no longer any question that digital has a seat at the advertising table, although the dollars spent there don’t yet compare to the money spent on traditional media like television.

How The U.S. Consumes Real-Time Entertainment Online

For years, media industry observers have talked about convergence, with video entertainment someday moving completely online, morphing into an all-streaming entertainment cornucopia that’s only a few years away.

When you look at this infographic from Sandvine (a company that makes devices that assist broadband providers with throttling the connections of their users, so they should know about high bandwidth usage), you’ll see how the long-heralded convergence of broadband and entertainment is almost there. It’s not all-streaming yet, but close to it.

Getting To Know (and Like) The Social Mom

Nielsen’s recent Women of Tomorrow study highlighted not only the growing influence women have on purchasing decisions, but also provided insight into their behavior across social media. A key finding from this research illustrates that “social moms” (defined as females with at least one child who actively participate in social networking) are quite influential. A new study by NM Incite and Nielsen provides additional context on social mom’s content trends, shopping tendencies and overall social media engagement.

Consumers Humming Toward Holidays

New consumer insights from Deloitte indicate that while shoppers aren’t about to break out in a holiday shopping frenzy in the next few weeks, they’re not exactly downbeat, either

Marketers Seek To Better Measure Social Media Success

Companies and marketers realize that amassing fans and followers is not the be-all, end-all of social media marketing. Yet the challenge remains how to measure success beyond counting these metrics.

Tablets Used 90 Minutes Per Day On Average

Americans who own tablet devices such as the iPad or Galaxy Tab use them frequently, a new study finds.

According to research conducted by the Pew Research Center and The Economist Group, the 77% of tablet owners who use the device daily are on them an average of 90 minutes a day.

Smartphones And Tablets Drive Nearly 5 Percent Of Digital Traffic In EU5

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released an overview of the mobile and connected device landscape across five leading European markets (France, Germany, Italy, Spain and the United Kingdom). The data shows cross-platform digital media consumption on the rise in the region, buoyed by the growth in adoption of smartphones, tablets and other non-computer web-enabled devices, collectively termed “connected devices”. In August 2011, these devices drove 4.6 percent of total digital traffic in the EU5, fuelled primarily by the use of smartphones.

CEA Projects 'Digital Holiday Season' With Increased Spending On Electronics, Gifts Overall

Consumer spending on electronics gifts this holiday will reach an all-time high, according to new research released today from the Consumer Electronics Association (CEA)(R). CEA’s 18th Annual CE Holiday Purchase Patterns Study shows that overall spending this holiday will increase as well. The study was released today at CEA’s Industry Forum in San Diego, a four-day conference designed to inform and connect leaders in the consumer electronics (CE) industry.

Consumers Prefer Mix Of Music Ownership & Free Streaming

eMarketer compares two reports on studies of consumer music preferences to reveal that not only do listeners prefer music ownership over subscription streaming but that they tend towards a mix of ownership and free listening.  Given that the most recent survey reporting stats on streaming music would have been conducted before Facebook’s F8 Conference, it remains to be seen what the Facebook effect will be though Spotify’s membership increased over 50% in the week following the conference announcements.

U.S. Mobile Social Media Audience Grows 37 Percent In The Past Year

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released results of a study on mobile social media usage based on data from its comScore MobiLens service, which showed that 72.2 million Americans accessed social networking sites or blogs on their mobile device in August 2011, an increase of 37 percent in the past year. The study also provided new insights into how mobile users interact with social media, finding that more than half read a post from an organization, brand or event while on their mobile device.

How Spreading The ‘Local Love’ Can Help Small Retailers Capture Consumers’ Attention

Having a top-notch technical team and a dynamic  marketing department sure is nice, but, let’s be honest, those luxuries aren’t available to every business – especially small retailers. In this case, though, high-end resources don’t matter as much. Thousands of local businesses across the country are tapping into the huge benefits the online world offers using simple tactics to build support and demand in their own local communities.

Mobile Ad Effectiveness Helps Drive Investment

Whether or not the “year of mobile” ever comes—or has already passed—mobile ad spending is on the rise, largely due to the increasing smartphone and mobile web populations.

The Most Valuable Digital Consumers

These days, Social/Local/Mobile seems to be driving much of the conversation about online opportunities. But at the end of the day, there is only one constant common denominator across the Web: the consumer. An understanding of this consumer and how they are influenced by social, mobile and local experiences online is vital to big brands looking to reach them on the Web.  Nielsen and NM Incite, a Nielsen/McKinsey company, illustrate some findings that highlight digital consumer  behaviors and consumption patterns that can help brand advertisers understand  their most valuable customers and how they’re engaging across social, local and  mobile.

Online And Offline Commerce On Cusp Of A Convergence

Spurred by the growth of mobile devices and social media, we’re on the cusp of a convergence between online and offline commerce.

That’s the message from several industry executives speaking at this week’s Web 2.0 Summit. As consumers use PCs, smartphones and tablets to research, compare prices and buy products, the line between brick-and-mortar and online stores is getting harder to delineate.

Retailers Offer Free Shipping, Necklaces To hoppers

Retailers are so desperate this holiday season that they’re willing to lose money to get you to spend yours.

Take online jeweler Stauer. It’s offering a $249 amethyst necklace for free — provided customers pay the $24.95 it costs to ship it. Stauer will lose money on the deal, but it hopes to reel in new customers who will buy  other jewelry.

Small Retailers Cross Their Fingers For Holiday Sales

After years of heavy discounting to entice cautious consumers, some small retailers say they worry another bad holiday sales season could push their businesses over the edge.

Retailers tend to generate the bulk of their annual revenue during the fourth quarter, and industry experts forecast another disappointing Christmas ahead. That’s especially troublesome for small merchants since their businesses rely on holiday sales even more than large ones, which are often better able to absorb steep markdowns.

Sound Off: Mobile Music On The Rise

Streaming on mobile devices is making inroads on traditional radio and CDs when it comes to music listening, according to a new NPD study. Nearly two-thirds of Americans say the majority of their music listening takes place while driving. Even so, the research firm says adaptive- and on-demand-streaming radio is now gaining more traction, complementing pay-per-download music options like iTunes and AmazonMP3.

Cross-Platform Hotspots: Top U.S. Cities For TV, Web And Mobile

From bed to the bus, from Portland to Pittsburgh, consumers are embracing all the various video platforms available to them. According to the Nielsen Cross-Platform Report for Q2 2011, roughly half (48%) of Americans now watch video online, compared to 10 percent for mobile and 97 percent for traditional TV. Even with already near-universal usage levels, traditional TV viewing saw an increase of 2 hours 43 minutes per month—with New Orleans taking the lead as the city that watches the most primetime TV.

With Rise Of Social, There’s A Game For Any Marketer

The rapid ascent of free-to-play games across social venues and mobile platforms has reshaped the landscape for in-game advertising. Marketers considering attaching brands to gaming content have a richer array of choices today than ever before.

Spotify Hits 2.4M U.S. Visitors & Here's Who They Are

Three months after launch, Spotify has amassed 2.4 million monthly U.S. visitors says ComScore. That’s a very strong start for a service that was initially invitation-only. Who are all of these new users?

Tablet Owners Most Active In M-Commerce

Increased tablet adoption could be the push that mobile commerce needs to get off the ground. Data from Ipsos indicates that tablet ownership leads to greater mobile purchasing, perhaps due to an improved shopping experience on the media-rich devices. According to Ipsos, tablet owners shop via mobile devices on a more frequent basis and spend more than smartphone owners.

Post-Napster Kids Overwhelmingly Buy Physical Goods...

But wait: wouldn’t kids be the most progressive media consumers, the ones most comfortable with digital intangibility and conditional ownership? Guess not: according to a study shared by NPD Group, kids between the ages of 2-14 in the US still overwhelmingly purchase physical goods.

Digital Music Sales To Triple In 4 Years To $20.1 Billion

The digital music industry is set to double from $7.4 billion to $20.1 billion in 2015, according to a new study. That’s a compound annual growth rate of 22.1%  over the period. Subscriptions will be the fastest growing segment,  growing at a compound annual rate of 60.8% to 2015.

What Social Media Users Think Of The Hottest Tech Stories

Get your fingers on the pulse of the social media community with this survey conducted by Lab42. It’ll get you caught up on the hot tech issues of the past couple of weeks.

For the data embedded in this infographic, market research firm Lab42 conducted a study online via social networks between Sept. 30 and Oct. 23, 2011 among 500 social media users, asking them questions about the iPhone 4S, Kindle Fire, Netflix, the radical changes in Facebook and more.

Are Music Listeners Ready To Move To The Cloud?

New options for media consumption on the web as well as mobile and smart devices are continually emerging, and Spotify’s launch in the US is just one of the latest changes to shake things up. With Apple’s iCloud debuting in iOS 5, what do consumers think of storing and streaming their music from the cloud—and the concept of renting vs. owning it?

What The Second Decade Of Digital Music Will Look Like

Global marketing and communications giant J. Walter Thompson works to keep major brands like Bayer, Ford, HSBC, Johnson & Johnson, Shell and Unilever ahead of the curve.  In a new study, they concluded that in 2011 “we got a clearer glimpse of what the second decade of digital music will look like – and it’s quite different from the first in many ways.” The result is a broad and insightful report: “Things To Watch: Music Edition”

The Economics Of Social Gaming

The only thing cooler than a million dollars is, well, a billion dollars.

Fortunately for social game creators, that’s just how much the industry is set to rake in this year. Indeed, it’s big business, and it’s not just for Internet nerds. In fact, one out of every five Americans over the age of six has played an online social game at least once — that’s 56 million people, all told.

Population Of Kids Playing Video Games Rising

According to a new report from The NPD Group, the rate of kids who are playing video games is far outpacing the segment’s overall population growth, meaning the market is only getting bigger.

The study, “Kids and Gaming 2011,” says the gaming population of kids between the ages of 2 and 17 has grown nearly 13% since 2009, while the population growth has only increased 1.5%.

How Social Media Impacts Brand Marketing

Consumers are spending more time than ever using social media, as demonstrated in the Social Media Report recently published by Nielsen and NM Incite, a Nielsen/McKinsey company. Building on this report, research by NM Incite helps uncover what impacts social media may have for marketers trying to build their brands and connect with their audience more directly.

How The iPhone 4S Will Change Mobile Gaming

What do today’s more powerful specifications mean for the future of iOS gaming? The A5 devices can now accommodate games that rival the graphics and complexity found on consoles. Furthermore, many current games will now be able to support better graphics on the A5 chip; games such as Infinity Blade and Dead Space were updated to support the improved capabilities of the A5 when the iPad 2 was released. It’s likely other games will get similar updates with the release of the iPhone 4S.

NRF’s Holiday Headquarters Offers All That…And A Cart Full Of Gifts

What was once a budding idea to help centrally locate NRF’s holiday research is now a full-fledged website – and NRF’s Holiday Headquartersis now open for business!

This is the third year we’ve “opened” our Holiday Headquarters and we’ve added a few fresh twists this year, including charts and a professionally-designed Holiday Survival Kit.

The Future of Retailing – Flexible Formats

Consumers today are increasingly mobile and as technology advancements continue around the world, retailing will evolve to keep pace. And while online shopping has shown impressive growth momentum over the past few years in industries such as travel, publishing, electronics and even clothing, the pace of change has been much slower for consumer-packaged goods.

Are Subscription Music Services A Sustainable Business Model?

Subscription music services have been dominating the news recently with the U.S. launch of Spotify and the new IHeartRadio, plus free offerings from MOG and RDIO, and the recent purchase of Napster by Rhapsody. There is a sea change occurring in all content industries moving towards streaming and subscription rather than ownership, and this transition has been causing a lot of debate and disagreement about the potential and the fairness of this new model of consumption.

Weak Economy Can’t Spook Halloween Shoppers

While sales forecasts for the upcoming holiday season—typically defined as November and December—have been less than exuberant, Halloween may prove to be a bright spot. Americans are embracing the ghoulish holiday with gusto.

40% Of Tablet and Smartphone Owners Use Them While Watching TV

American consumers are increasingly connected and our recent survey shows they are increasingly multitasking when it comes to multimedia.

Roughly 40 percent of tablet and smartphone owners in the U.S. used their devices daily while watching TV, while only 14 percent of eReader owners said they watched TV while using their device every day.

Nearly One-Third Of Record Store Sales Come From 'Lifestyle' Products

Indie retailers got the difficult memo years ago: if they wanted to survive, they had to diversify beyond music. Way beyond music. Newbury Comics is a great example, but record stores across-the-board now sell dozens of ‘lifestyle’ categories that have nothing to do with the good old recording.

Zynga’s Project Z: A Facebook-Powered Social Network For Games

Social gaming juggernaut Zynga has announced “Project Z,” a platform for playing social games and chatting with friends powered by Facebook Connect.

Social Media Presence More Important Than Social Media Ads

Social media marketers feel that having a presence on social sites is more important than advertising there, but there are still challenges related to keeping a community running online.

Forecast: Annual Mobile App Revenues To Reach $11.9B In 2015

Mobile application downloads worldwide will increase at a compound annual growth rate of 56.6 percent between 2010 and 2015, with downloads reaching 98 billion a year by the end of the forecast period, according to a new report issued by Berg Insight. The firm also anticipates revenues from premium app installs, in-app purchases and subscription services will multiply at a GAGR of 40.7 percent, surging from $2.2 billion in 2010 to reach $11.9 billion by 2015.

European Engagement On Entertainment Sites Grows 10 Percent In The Past Year

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released an overview of internet usage in Europe, showing 372.1 million unique visitors went online in August 2011 for an average of 25.4 hours per person. This release highlights internet usage in 49 European markets aggregated under the European region and provides individual reporting on 18 markets. Among the reportable markets, the United Kingdom showed the highest engagement with users spending an average of nearly 35 hours online in the past month, up 1.5 hours from the previous month.

Smartphones And Tablets Drive Nearly 7 Percent Of Total U.S. Digital Traffic

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released the report Digital Omnivores: How Tablets, Smartphones and Connected Devices are Changing U.S. Digital Media Consumption Habits. The report analyzes how cross-platform consumption has created a vastly different landscape as consumers utilize a growing number of devices to consume digital content. The report also analyzes the impact these shifting consumption habits have on online visitation and engagement across the Internet.

What Do Facebook Users Expect From Brands?

Companies are often on the hunt for more “likes” for their Facebook pages, hoping to get more brand advocates and social media fans. However only 42% of US Facebook users think marketers should interpret a “like” in that way.

What Role Will Mobile Play This Holiday Season?

For the past few years, retailers have been fine-tuning their mobile offerings in advance of the holiday season. Keeping up with consumer demand has meant providing  pricing information, product specifications and customer reviews to mobile users—all leading reasons why last year’s holiday shoppers turned to mobile, according to a survey conducted by ForeSee Results at the end of 2010. Only 17% intended to make a purchase.

2011 U.S. Album Sales Still Strong After Three Quarters

As the year heads into its home stretch, things are looking up for the U.S. music industry – sales are on track to increase over the previous year, something that hasn’t happened since 2004.

Retail Industry Trade Group Sees Holiday Sales Up 2.8%

Ho-ho-hum. That may sum up the sentiment this holiday season, as retailers — and
consumers — proceed with caution, according to a forecast released Thursday by
the retail industry trade group the National Retail Federation.

Consumers Warm To Location-Based Coupons

If you can help someone save money, they may not mind being pushed a contextually relevant coupon on their smartphone. In fact, many seem ready to share their location with a retailer in order to get the savings.

 

According to a survey of mobile users by Prosper Mobile Insights, 67% of a 348-person sample somewhat/strongly agree that location-based coupons on a mobile device are “convenient and useful.” 42.2% say they have already used a mobile coupon of some kind.

August 2011 U.S. Mobile Subscriber Market Share

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released data from the comScore MobiLens service, reporting key trends in the U.S. mobile phone industry during the three month average period ending August 2011. The study surveyed more than 30,000 U.S. mobile subscribers and found Samsung to be the top handset manufacturer overall with 25.3 percent market share. Google Android continued to gain ground in the smartphone market reaching 43.7 percent market share.

The Demographics Of Social Gamers, At Home And On The Go

About four in 10 US internet users play social games, according to May 2011 research from Kabam, a publisher of massively multiplayer social games. And for at least some of those gamers, spending on gaming content is on the upswing.

How Magazines Are Adapting To The Mobile Revolution

Editors and executives from several leading magazine publishers took the stage at the Magazine Publishers of America’s Magazine Media Conference in New York City Tuesday. Discussion centered around early lessons from tablet publishing and the challenges of extending their content to a proliferating number of tablet sizes and platforms as they move forward.

Apple Stats, 16 Billion iTunes Songs Downloaded, 300 Million iPods Sold And More

On top of Apple’s announcement today of the iPhone 4S, Tim Cook has come out swinging with a bunch of Apple-related numbers to impress the world with. Starting with, there have been 16 billion songs downloaded from the iTunes store, and also 300 million iPods sold. To give you some perspective, Sony took 30 years to sell just 220,000 Walkman cassette players.

Digital Experiences Are Redefining Brands

Has your company augmented its brand strategy or brand positioning  within the last three years? If not, you may want to drop everything and  add this as a priority on your marketing calendar for early 2012. Now  is the time to take a long hard look at how the dramatic evolution in  digital consumer experiences and expectations has expanded the scope of  the very fundamental concept of what your brand means to consumers.

Social Network Ad Revenues To Reach $10 Billion Worldwide In 2013

Worldwide social network ad revenues will reach $5.54 billion this year, eMarketer estimates, with just under half that amount, $2.74 billion, coming from the US market.

Smartphones, Mobile Internet Set Stage For Increased Mobile Ad Spend

By the end of this year, eMarketer estimates, 38% of US mobile users will have a smartphone and 41% will use the mobile internet at least once each month. These developments mean an increase in the opportunity for mobile advertising—and an increase in spending.

EReaders Read More

The results of The Harris Poll in July, 2011 show 15% of Americans uses an e-Reader device, up from 8% a year ago. Also, among those who do not have an e-Reader, 15% say they are likely to get an e-Reader device in the next six months.

U.K. Digital Album Sales Climb Nearly 25%, But Overall Music Market Drops

The continued growth of digital album sales was the one positive note in some otherwise depressing quarter three figures, released today by U.K. labels trade body the BPI.

According to BPI data, digital album sales rose 24.2% year-on-year to 6.1 million units in Q3. The format now accounts for 28.2% of all U.K. album sales, up from 20.1% in the third quarter of 2010. That gain was not enough, however, to offset a 20.5% fall in physical sales, with 15.6 million CD albums being sold in the third quarter of 2011, down from 19.6 million in the corresponding period the previous year.

Mobile Phones Dominate In South Africa

Africa is in the midst of a technological revolution, and nothing illustrates that fact than the proliferation of mobile phones. Consider this: more Africans have access to mobile phones than to clean drinking water. In South Africa, the continent’s strongest economy, mobile phone use has gone from 17 percent of adults in 2000 to 76 percent in 2010. Today, more South Africans – 29 million – use mobile phones than radio (28 million), TV (27 million) or personal computers (6 million). Only 5 million South Africans use landline phones.

Music Startups Have Raised $440 Million Since January...

That is.. at least $437.8 million, based on our rather conservative estimates and September updates. Which leaves October, November, and December ripe for even more gambling. And yes: this could easily go to half-a-bil by year-end.

Spotify Users Jump 3.4 Million To 5.3 Million In 1 Week Thanks To Facebook

Spotify, which launched in America after a few modifications on July 14, saw monthly usage increase over 50 percent following the  September 22 Facebook F8 conference, where Spotify CEO and co-founder  Daniel Ek took the stage to talk about Spotify’s new integration with  Facebook.

Top 20 Games To Watch – Gamers Make Their Holiday Wish Lists

Which video game titles top gamers’ wish lists this year? Nielsen’s Top 20 Games to Watch reveals the most anticipated games of the 2011 holiday season, with Call of Duty: Modern Warfare 3 the most coveted among active U.S. gamers. The list was developed by examining a variety of consumer measures from Nielsen’s Video Game Tracking survey, including the top five titles active gamers are considering for purchase.

Google+ Now Has 50 Million Users (After Just 88 Days)...

That’s the latest tally from ‘unofficial Google+ statistician’ Paul Allen, whose figures are now being closely watched.  No, not that Paul Allen (Microsoft, American Psycho): this is the cofounder of ancestry.com who uses rare surnames to forge Google+ estimates, the latest of which now crosses a healthy 50 million.

Why 2011 Is the Year Digital Music Broke, by the Numbers

2011 could end being the year digital music broke. Yes, the iTunes Music Store launched back in 2003. But 2011 has been a truly incredible year for digital music. Perhaps most important is the big improvement in download sales. This year’s increase in digital downloads could result in around $300 million of incremental consumer spending by the end of the year, based on Billboard estimates using Nielsen SoundScan data.

YouTube Planet: Who’s Watching Videos Online?

Videos are just about the biggest thing on the Internet right now, according to a study from Wistia, a video-hosting company.

The infographic shows that 71% of Internet users visit video-sharing sites like YouTube and Vimeo. This number has shot up from just 33% in 2006. The graphic also shows interesting demographic stats like the fact that minorities and people with kids are more likely to visit video sites.

Tablets Can Do More To Encourage Digital Music Purchases

One million additional people have purchased content at iTunes this year, according to a new report from The NPD Group. Unfortunately for music companies, the percent of iTunes content buyers who purchased music has declined to 75 percent from 82 percent as more people use the iPad.

Parents Key Demo For Social Media Gaming

When it comes to social media, parents are much more likely to use social media for entertainment and gaming activities than non-parents.

A Social Media Report from Nielsen — with new research by NM Incite, a Nielsen/McKinsey Company — says parents are 26% more likely than non-parents to visit social networks to play games, 23% more likely to use them as a creative outlet and 20% more likely to use them for general entertainment.

Why Mobile Is Easier To Implement Than You Think

In the latest edition of The State of Retailing Online from Shop.org and Forrester Research, nearly half of retailers surveyed reported that they either have an optimized mobile site or smartphone app, with 16% planning to increase their investment in mobile technology. Thus if retailers are not providing mobile conveniences to their customer they are clearly in danger of losing out to competitors.

French Music Sales Drop 5% First Half Of 2011; Digital Way Up, Accounts For Nearly A Quarter Of All Sales

The French recorded music market dropped 5.7% for the first half of 2011 to €225.9 million (about $307 million) labels body SNEP (which stands for Syndicat National de l’Édition Phonographique) revealed at a Paris press conference last week.

Gen Y Embraces Smaller Screens For TV and Online Video Viewing

Although over-the-top video usage continues to surge across age groups, younger consumers are leading the charge in online video streaming and mobile video viewing. Surpassing their older counterparts in over-the-top activity, members of Generation Y in particular are displaying an aptitude for alternative methods for viewing television and movies.

4.7 Million LinkedIn Users Are Employed by Small Businesses

There are more paths to a good job than the usual four years of college and an internship at a big firm. As the infographic below shows, a fair number of people on LinkedIn are veterans of the military services or graduates of community colleges.

In U.S. Market, New Smartphone Buyers Increasingly Embracing Android

According to an August survey, 43 percent of all smartphone owners have an Android device. But if you ask only those who got a new smartphone in the past three months what kind of phone they chose, more than half (56%) will tell you they picked an Android device. The preferences of these so-called “recent acquirers” are important as they are often a leading indicator of where the market is going.

Google+ Has 43 Million Users, Up 30% Since Opening Publicly

Facebook may have grabbed most of the headlines last week — but at the same time, behind the scenes, young and scrappy rival social network Google+was grabbing a record number of new users.

According to a post by Paul Allen, Ancestry.com co-founder and unofficial Google+ statistician, Google+ is up to an estimated 43.4 million users — and roughly a third of them have been added in the few days since Google+ opened itself to the public.

Study: Make Way For Winter Holiday Markdowns

While retail executives are looking for modest growth this holiday season, they’re also bracing themselves for more last-minute markdowns, as consumers fret about the economy.

In its new Retail Compass Survey of CFOs, BDO says the 100 retail CFOs it polled are forecasting a 3% gain in sales for 2011, the most upbeat prediction since 2007. And they project a 3.5% increase in same store sales for the second half of the year, nearly doubling the pessimistic projections of 1.9% they were making in the same period last year.

How The World Uses Social Networks

Amidst the Facebook-centric society in which we now seem to live, it’s important to remember that groups of people around the world use social networks differently. We’ve taken a look at the social media breakdown in 10 countries — how they’re engaging with social networks, blogs and Internet culture.

Based on data provided by Nielsen, Facebook is clearly the favored social network. However, you might be surprised to see how runners-up like Twitter and LinkedIn rank on a global scale.

Publishers Slow To Take Advantage Of Mobile Sites

More than two in five mobile users will go online from their phones each month, eMarketer estimates, but many websites have been slow to make their content available in mobile-optimized formats.

Study Shows Social Gamers Spend Less Time And Money On Console Games

Social game players are spending less time and money on traditional console games, according to a survey sponsored by social game firm Kabam and conducted by Information Solutions Group.

Email And Free Shipping Woos Online Shoppers

According to a new release from Kantar Media Compete, successful retailers are using free shipping, sales and email promotions to attract increasingly budget-conscious consumers. The study found that nearly one in three consumers receive more than 20 emails from retailers in a week. And, 89% of respondents at least occasionally click through to a retail site from an email or visit a retail site immediately after reading an email.

August 2011 U.S. Online Video Rankings

August marks the first month of official rankings for comScore YouTube Partner Reporting within the Video Metrix offering, for a never-before-seen comparison of viewership across thousands of YouTube partners and their channels. This offering provides a comprehensive and granular view of the unique audiences within different YouTube partner channels, enabling advertisers to more-easily create and optimize campaigns across specific channels to reach desired target audiences.

1 Day Before Facebook Music Launch, Here's How Big Impact It Can Have

The day before Facebook Music launches at F8 (Hypebot will have special coverage), there has been an overwhelming amount of speculation about just how big an impact it will have on music and the music industry.  Sticking just to their own published numbers, the reach and the potential impact of Facebook Music are enormous

Australian Live Music Industry Worth More Than $1.2 Billion

Australians love a drink and a show. In fact, the live music culture has become so ingrained in Australian society it’s worth more than a billion dollars to the country’s economy, a new study reveals.

Collecting society APRA on Monday issued the report, entitled “The economic contribution of the venue-based live music industry in Australia,” which covered the polled live venues across the financial year 2009-10.

How Many Apps Are Too Many?

The tablet app marketplace is expanding quickly—the Apple App Store alone has more than 90,000 apps for the iPad. Although many marketers are rushing to get their tablet apps to market, usage data indicates that consumers regularly use a limited number of apps.

How Online Services Are Changing The Way Bands Consume Music

It seems that just about every month or so, a new online music service or website launches, impacting the way we consume music. Whether it’s a game-changing streaming service like Spotify or a social music experience like Turntable.fm, our listening patterns are slowly evolving alongside our continued use of these products.

The same goes for musicians, many of whom actively use particular services and websites as part of their own music consumption. As individuals who seek to disseminate their own music, artists occupy a unique position by sharing their own songs as well as listening to others’ songs. Recent services, including Spotify, MOG, Pandora, Grooveshark and countless others, have a strong impact on the artists, albums and songs they consume.

The Games People Play

We’ve long known that casual gaming is on the rise. Busy professionals, parents and retirees may not be inclined to pick up an Xbox controller, but they’re certainly flinging Angry Birds on the train and growing virtual crops by the bushel.

The ubiquity of mobile and the feats of modern web browsers are certainly at the root of these new pastimes. The result? The demographic once known as “gamers” has become more complex.

The infographic below, courtesy of One More Level, breaks down what’s happening in the casual gaming space

Active Mobile Users Would Switch Stores For 20% Price Reduction

According to a new study by L.E.K. Consulting, more than half of U.S. consumers will be using mobile devices regularly for shopping within the next five years. Two thirds of smart phone owners today have used their devices to make purchases and more than 80% have used them to assist in purchasing decisions through product research at least once in the past year.

NRF launches Year-Long Campaign To Promote The Value Of Retail

Retailers talk a lot about value – value in product, value in customer service and value in brand. But there’s one sphere of retail value that has been somewhat overlooked. It’s the value of retail to the U.S. economy.

To create a better understanding of how retail propels our economy, NRF launched a year-long campaign today to educate lawmakers, consumers and the general public about the jobs, innovation and value retail brings to America. As part of this campaign, NRF commissioned a study by PricewaterhouseCoopers which found:

The Music Industry Is Bigger Than You Think

Whenever someone mentions the phrase “the music industry” we immediately think of record labels and music sales, be they via a digital file, CD, vinyl record, cassette or some other method where we listen to songs. The business is a lot bigger than that, especially if we look at all the different categories.

Facebook Dominant Social Network For SMBs

When it comes to online marketing, small and medium-sized businesses (SMBs) have their work cut out for them. Time- and money-strapped, SMB marketers often receive light budgets and minimal staff to help them promote their business and generate leads across a variety of formats ranging from social media to search marketing.

GameStop Building Android-Powered Mobile Gaming Tablet

Videogame retail chain GameStop confirms it is building a branded tablet powered by Google’s (NASDAQ:GOOG) Android mobile operating system, indicating the device will ship with multiple pre-installed titles and offer gaming updates delivered over-the-air.

Bump Hits 50 Million Downloads; What’s Being Shared?

Bump, the app that makes it simple to exchange information between mobile devices, has surpassed 10 million active users and 50 million downloads.

The company’s technology allows two users to “bump” their phones and exchange contact information. With the iOS and Android apps, users can also friend or follow each other on LinkedIn, Twitter and Facebook. And late last year, the company introduced a way to share music by bumping.

Adjusted Socioeconomically, Hispanics And Whites Neck And Neck In Digital Use

According to a study from the Pew Research Center, reported in Marketing Charts, 65% of Latino and 66% of African American adults went online in 2010, roughly 14% less than the 77% of white adults who did so. Additionally, only 45% of Latinos have broadband access at home, 13% less than the 52% of blacks and 31% less than the 65% of whites with home broadband access.

More Video Engagement, Not View Counts = Higher Sales

midem has released an exclusive white paper from Nielsen that looks at the reach of official music videos as well as the correlation between both views and engagement in relationship to digital download sales.  The executive takeaway is that increased views do not always correlate with increased sales but higher engagement does correlate with higher sales.

92% Of Music Fans Still Prefer Ownership

Yes, still: According to a study just concluded by eMusic, music fans overwhelmingly prefer ownership over streaming, by a drastic margin. That is, 92% prefer ownership of music over any other method, with unlimited playback and security of collections cited as top reasons.  Here’s a top-level screenshot from the report, specifically for dedicated music fans

Millennials More Comfortable With M-Commerce

As m-commerce becomes more widely adopted, distinct demographic characteristics are emerging. More smartphone and tablet owners are researching products than purchasing them—80.8% compared to 41.4%, according to BIGresearch—but attitudes vary quite a bit among different age groups.

How Tablets Are Changing The Way We Search

A text-based, context-less search experience, the type of search experience consumers have come to expect on the web, is becoming passé as touchscreens replace keyboards and tablets re-imagine what’s possible.

6 Compelling Social Media Stats Marketers Should Know

This week, the media research firm Nielsen released its Q3 report on the state of social media. Unsurprisingly, social network usage is up, and the findings showed that nearly 80% of US internet users spend time on blogs and sites like Facebook and Twitter.

Shoppers Via Twitter Spend More, Online Behavior Impacts Retail

Shoppers who land on retail sites through Facebook or Twitter are less likely to make purchases. Their conversion rates average 1.2% and 0.5%, respectively. Per average order, however, they spend more than those who come through Google. In fact, shoppers who originated from Twitter spend on average $121.33 — the highest average order value (AOV) of all, according to a recent study.

Ad Expenditures Up 3.2% From Last Year For First Half of 2011

With the first half of 2011 in the books and the numbers crunched, Kantar Media Reports are declaring a 3.2 percent increase in ad expenditures growing 3.2 percent over the same period in 2010 to a total of $71.5 billion.

Mobile Ads Six Times As Effective As Standard Banners

The telecom industry is one of the biggest spenders on online advertising. Between 2010 and 2011, telecom ad spending climbed by 7% to $3.62 billion and eMarketer estimates the industry will spend close to $4.6 billion on online ads by 2015. New research suggests the industry has unlocked some key findings in order to achieve high user engagement with its display ads

Top Smartphone Platforms For Mobile Gamers

In the three month average period ending July 2011, 65.1 million mobile subscribers in the U.S. reported playing a mobile game at least once in the previous month, accounting for 27.8 percent of the total U.S. mobile audience.

Among these mobile gamers, 67.7 percent were using smartphones. 30.3 percent reported using a Google Android device, followed by 21.1 percent who reported using an Apple iPhone. However, mobile gaming saw higher penetration among Apple iPhone users, as it reached 61.7 percent of all iPhone users, compared to only 57.4 percent among Android users.

Mobile App Downloads To Grow 144% This Year

Mobile application downloads worldwide are on pace to grow 144 percent this year, with total downloads set to eclipse 18 billion by the end of 2011–up from 7.4 billion a year earlier–according to a new forecast issued by telecoms analyst Ovum. At the current rate of growth, downloads will exceed 45 billion by 2016, the firm adds.

Social Media Report: Spending Time, Money And Going Mobile

Social media not only connects consumers with each other, but also with just about every place they go and everything they watch and buy. Nielsen’s new Social Media Report looks at trends and consumption patterns across social media platforms in the U.S. and other major markets, exploring the rising influence of social media on consumer behavior.

German Digital Music Market Up Nearly 20% In First Half Of 2011

Streaming services are experiencing the greatest sales growth in Germany’s current digital market while the overall digital market expanded by 19.3 percent from the beginning of January to the end of June 2011, according to the German Federal Music Industry Association (BVMI) in Berlin.  Digital business now accounts for 17.2 percent of total music sales with 2011′s revenues of 111.8 million Euro ($152.8 million) up from 2010 revenue of 93.7 million Euro ($128.1 million).

Social Site Elders Click Through More

SocialCode, reporting on a new Facebook advertising research study, examining over four million data points from a wide variety of industries, says that for ads with a ‘Like’ button, older Facebook users have a higher CTR while younger Facebook users will tend to click ‘Like’ directly within the Facebook ad.

Cautious Optimism For Holiday Season Spending

Another holiday season is approaching, meaning another opportunity for retailers to increase sales, boost new customer acquisition and fatten their revenue totals for the year. Based on ecommerce spending trends so far this year, online and multichannel merchants are optimistic, always depending on the slippery road of economic recovery.

“You’ve Got To See It!”: What Social Media Marketers Can Learn From Broadway Success

My friend Arny Granat is a successful producer who co-founded Jam Productions in 1972 and is also a partner in Jam Theatricals, where he’s been the recipient of numerous Tony awards. Over his 40 year career, Arny has produced thousands of shows and seen a lot of market research. At a recent dinner, we were discussing how one can best predict if a show will be a success or not. I listened intently as Arny said there is no special formula but there are five key words that, if spoken by anyone who has seen a show, can help make that assessment:

iPhone Tops U.S. Smartphone Customer Satisfaction Survey

Apple leads U.S. smartphone manufacturers in customer satisfaction, according to a new survey by J.D. Power and Associates.

It’s the sixth time in a row the Cupertino giant has topped this survey. Apple scored 838 points with great marks in all areas, particularly ease of operation and features.

Using Social Media To Ask The Right Questions

Decades of improved supply chain efficiency and management have produced undisputed gains for companies across the globe. Supply chain management is now the rule, not the differentiator. In today’s demand economy, leveraging untapped pools of consumer demand is crucial for competitive advantage. “Plus, the supply chain leaves out one important part: the customer.” said Brad Little from NM Incite at Nielsen’s Consumer 360 Conference in Frankfurt, Germany. “In today’s demand economy companies need to get closer to the customer,” he stressed

Talking with…Charming Shoppes Direct President Bill Bass

F-commerce (or Facebook commerce) may not be the “be all, end all” in digital retail – at least that’s what the latest findings from Forrester show. And according to at least one retail executive, they could be right. We recently reached out to Charming Direct President Bill Bass to pick his brain on social media, cross-channel strategies and tips for driving in-store traffic, and his responses offer a refreshing take on each. In the latest addition to our Talking with… series, read on as Bass shares his insight into transforming shoppers into customers, advice for weighing the newest technology hype, and names which daily morning pub is “the most useful thing [he] reads on e-commerce.”

Mobile Video Uploads Hit Record High

Traditional video cameras have been gathering dust due to the rapid growth of video camera usage on mobile devices. According to Photobucket, a web-based photo- and video-sharing service, site users are not only uploading more video content than ever before, but a staggering amount of uploads are also originating from mobile devices.

How And Why Consumers Choose A Smartphone

It’s no secret that smartphone usage and adoptionis exploding, not only in the United States, but across the world.

Mobile phones continue to be one of the biggest drivers for innovation in technology. Moreover, technology like NFC and mobile apps are fundamentally changing the way content is distributed, consumed and created.

In fact, the market has finally evolved beyond the point of whether or not a consumer will buy a smartphone. Instead, the question becomes, why do consumers choose one phone over another and how are they making those decisions? Research firm Mintel released a report that takes a high-level look at the various factors that influence smartphone adoption and consumer purchases.

Retail Email Does More To Direct Subscribers To Social Sites

Internet users may feel inspired to share a timely news article, funny video or even a holiday shopping wish list with friends and family, but retailers’ emails are generally not the most popular type of content to spread virally. Email marketers are realizing this and shifting focus from including forward-to-a-friend links in messages to leading consumers straight to their Facebook pages.

Amazon.com Planning E-commerce Site Relaunch

Amazon.com will launch a revamped e-commerce site this fall. The upgraded site will feature enhanced product
search and tablet navigation, according to numerous media reports.

11 Excellent Email Marketing Infographics

Despite the common misconception that email is losing its competitive edge with the emergence and popularity of social media marketing, it’s still very much alive and kicking. In fact, when it’s executed effectively, email marketing can be a powerful tool in both your top-of-the funnel and middle-of the-funnel marketing efforts to generate new leads and nurture existing ones.

Millennials High On Digital And Friends

According to the “American Millennials” study from Barkley, with Service Management Group and The Boston Consulting Group, Millennials, compared to other generations, reported greater awareness of newer, youth-oriented cause marketing campaigns and greater exposure to campaigns through social media, while Non-Millennials rely on newspaper and direct mail.

Half Of Shoppers Spend 75% Of Time Conducting Online Research

The way people have traditionally shopped for products and services has changed.
More and more, especially today, they turn to the internet — search
engines
, blogs, and social media — conducting online research to help them
make purchasing decisions.

Because of the changing nature of how people shop these days, marketers must understand
that traditional marketing techniques are no longer effective. It’s this
fundamental idea that lays the foundation for inbound
marketing
, which is effective today.

Tumblr Defies Its Name As User Growth Accelerates

With so much attention given to social networking goliath Facebook, along with strong secondary players in the market like Twitter and Linkedin (and now Google+), it’s no wonder that scrappy upstart Tumblr often gets overlooked. But recent comScore data suggest that maybe it’s about time to start paying closer attention. Tumblr, a multimedia-focused microblogging platform, has emerged as one of the fastest growing consumer-oriented Internet sites over the past year, with its audience surging from 4.2 million visitors in July 2010 to 13.4 million visitors in July 2011 (up 218%!).

SMBs Aim At Digital Marketing

According to a new U.S. SMB Spending Forecast by BIA/Kelsey, small and medium-sized businesses will continue the recent trend of shifting their marketing budgets to digital advertising, performance-based platforms and customer retention business solutions over the next five years.

Why Post-PC Doesn't Mean Mobile

Steve Jobs coined the term “post-PC” in reference to a new era of computing that takes the PC off its pedestal and makes it just another computing device, putting it on equal footing with smartphones, tablets, e-book readers, gaming consoles, and interactive TVs. Over the next year, marketers looking to get ahead of the curve will need to explore new ways to integrate unique smartphone and tablet executions into their campaigns. Courtesy of my company’s Trends team, let’s take a deeper look at how post-PC affects marketing.

Online Video Evolves

According to a recently released Yahoo! Study with Interpret (following up on a similar 2009 study) Online Video continues to grow significantly, specifically full-length movies and TV shows. In a given day 57% watched an online video, a 33% increase from 2009. However, short clips still represent the majority of videos watched.

How Social Media Users Engage With Marketers On Twitter

Most users are on Twitter to communicate with friends, get news or be entertained. But brands are making an impact.

LinkedIn Explores What It Takes To Be An Entrepreneur

Where does the ideal startup founder come from? Whom is he or she connected to?

LinkedIn was curious, so the business social network decided to find out. It mined the data of its more than 115 million users to understand the background of entrepreneurs. The result is an infographic that dives into the educational and corporate characteristics of the typical startup founder.

Email Metrics: Wee Hour Postings Pay Off

According to MailerMailer’s latest Email Marketing Metrics Report, despite the booming success of social media marketing, email remains the most reliable and effective tool for marketers today, earning $44.00 return on investment. Many expected that social media would replace email marketing altogether. Instead of replacing email, however, social media has become an ally, joining forces with email marketing to provide consumers with yet another way to engage with the companies.

Online Retailers Fail To Execute Good Customer Experience

Retail has always been an industry with a high level of customer interaction; providing a satisfying shopping experience is integral to sales. And it is no different for ecommerce, particularly as consumers remain cautious and need incentives to spend.

July 2011 U.S. Mobile Subscriber Market Share

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released data from the comScore MobiLens service, reporting key trends in the U.S. mobile phone industry during the three month average period ending July 2011. The study surveyed more than 30,000 U.S. mobile subscribers and found Samsung to be the top handset manufacturer overall with 25.5 percent market share. Google Android continued to gain ground in the smartphone market reaching 41.8 percent market share.

3 Tips For Better Social Music Video Marketing

An ongoing series of posts at REELSEO explains how to move beyond an obsession with clicks and impressions to focus on building relationships between one’s brand (or band) and video viewers.  Given the hype surrounding music video impressions, numbers that don’t indicate real views and are often gamed, the series is definitely worth reading with an eye towards Social Music Video Marketing

Smartphone Users Most Engaged With Ads While Shopping

With smartphones able to perform a variety of tasks, from communicating to information-seeking to shopping and beyond, consumers are spending more time with them than ever. And marketers have more chances than ever to reach them via mobile.

Radio Listeners And Revenues Grow

Compared to the Arbitron estimates from one year ago, network radio increased its weekly reach among persons aged 12 and older by more than 1.9 million listeners, according to theRadar 109 Cume audience estimates.

Only 50% Of U.S. Adults Use Social Media

Social media is not ubiquitous. In fact, says a Pew Internet survey released on Friday, just half of U.S. adults are logged on to sites like MySpace, Facebook or LinkedIn.

Social Networking Now Accounts For Largest Share Of Online Minutes In Mexico

The report showed that Google Sites led as the most-visited Internet property in the market reaching more than 90 percent of all online users, followed by Microsoft Sites and Facebook.com. The study also found that Social Networking now ranks as the most popular online category by total minutes, accounting for nearly 30 percent of all time spent online during July

Retailers Making Emotional Connections To Consumers

New data released by Motista suggests that retailers should look beyond the traditional set of holiday emotions and themes of the season, such as family and giving, to understand what’s really motivating consumers to spend more. The study also reveals different ways in which consumers interact and connect with retailers… useful, says the report, as retailers plan their holiday marketing campaigns.

Online Gaming Audience Defies Stereotypes

The online gaming space is an exciting place for both gamers and brand marketers. In particular, the growing appeal of casual and social games is encouraging users to play them across multiple platforms, from PCs and consoles to smartphones and tablets. And that appeal is growing beyond the typical gamer demographics.

Interactive Marketing To Garner $77B By 2016

By 2016, advertisers will spend $77 billion on interactive marketing — or as much as they do on TV today, according to a new report from Forrester Research.

QR Codes Best in Magazines, Newspapers & Packaging

A new comScore study on mobile QR (Quick Response) code scanning readable by smartphones, found that 14 million mobile users in the U.S., representing 6.2% of the total mobile audience, scanned a QR code on their mobile device. A mobile user that scanned a QR code was more likely to be male (60.5% of code scanning audience), skew toward ages 18-34 (53.4%) and have a household income of $100k or above (36.1%).

How Valuable Are Social Media Sponsorships?

Paying for mentions in social media, or social media sponsorships, has become a more popular marketing tactic. By late 2009, it had attracted the attention of the US Federal Trade Commission, which released regulations requiring bloggers and certain other online publishers to disclose when they receive cash, free products or other compensation for a product or brand mention. But marketers are still interested in this form of outreach.

Ladies Love E-Readers; Guys Prefer Tablets

According to Nielsen’s second-quarter survey, 61 percent of e-reader owners are women, up from 46 percent in the third quarter of last year. Meanwhile, men make up 57 percent of tablet owners, which is down from 61 percent in the third quarter. Smartphones are used equally by women and men.

App Popularity: Gaming Or News?

Gaming or news apps — which are more engaging? It all depends on a user’s mood, according to a new report from analytics firm Localytics.

Branded Entertainment Needs To Be Measured

According to a new survey from the ANA (Association of National Advertisers), nearly 63% of client-side marketers plan to participate in branded entertainment projects in 2012, making branded entertainment a common marketing strategy for many companies.

Solid Ecommerce Spending Recovery Suggests Strong Holiday Season

As retailers gear up for the holiday shopping season, many hope that the recent stock market turbulence will not prevent the strong end-of-year performance of years past. Retailers have come to count on the sales spike that traditionally occurs during Q4. The US Department of Commerce found that in 2010 retail ecommerce sales jumped from $39.2 billion to $53.2 billion between the third and fourth quarters

Tablet Commerce: A New Marketing Target

According to a new report by Forrester Research, in partnership with Bizrate Insights, the number of Americans owning tablet devices is forecast to increase at a compound annual growth rate of 51% between 2010 and 2015, while tablet commerce is expected to grow rapidly over the same period. 9% of surveyed online shoppers say they own a tablet device; among them, 78% own a smartphone as well, while 22% of tablet owners (2% of online shoppers) own a tablet only.

The Revival Of Vinyl: Back To Black

ONE common trend in many Western countries, regardless of the health of their recorded-music markets, is clear: vinyl is back. Sales of LPs were up in both Britain and Germany last year. In America, vinyl sales are running 39% above last year’s level.

Two In Five Mobile Owners Use Internet On The Go

The US mobile web population will be up almost 25% this year as 97.3 million mobile owners log on to the internet from their device at least monthly, eMarketer estimates.

Free Games Boost Gaming Industry Revenue

An increase in the number of people playing free games is providing the gaming
industry with an additional source of revenue as gamers shell out millions for
virtual goods and add-ons.

Mobile Apps Beat The Mobile Web Among US Android Smartphone Users

When consumers use their mobile phones to check the news, weather, email, or their social networks, they often have a choice between the mobile web version or a specially-created mobile app. But which do they prefer? Mobile apps – at least in terms of time spent.

Gen Xers Are Online Media Kings

Generation X—the first generation to grow up with PCs—are plugged in and media-savvy. For marketers, that means that while these 34- to 45-year-old consumers are heavy users of digital tools, they also watch more TV than any other age segment.

Who Is Watching Video On Their Mobile

For the three month average period ending June 2011, more than 16 million mobile users in the U.S. watched TV or video on their mobile phones. Males made up a significantly larger percentage of the mobile TV/video viewing audience (61.8%) compared to females (38.2%). Users age 24-34 accounted for the largest share of viewers by age representing 31.8% of the total mobile TV/video audience, while those age 18-24 accounted for 21.9% of viewers and the 35-44 year old segment represented 20.6%.

Initiative To Marketers: Wake Up, Optimize Brand Content Online

The Internet has become so embedded in the consumer purchase consideration process that more than 40% of customers now say they will not buy a brand if they can’t find the right information about it online.

What Changing Social Media Usage Means For Marketers

The number of Facebook users in the US will increase 13.4% this year, eMarketer estimates, after 38.6% growth in 2010 and a whopping 90.3% rise the year before. The rate of adult Twitter user adoption has similarly begun to plateau, dropping from 293.1% growth in 2009 to 26.3% this year and still slowing. In many developing countries, these and other networks are seeing their audience growth taper off as most new users come from other countries such as the BRIC nations and Indonesia.

Tablets, Smartphones Changing Media Consumption

Tablets and iPhones are fundamentally changing the way people get their entertainment, and they may eventually make those DVD players, GPS and other single-use electronic devices obsolete.

QR Code & Mobile Ad Research Challenges Music Marketing Assumptions

Three different recent reports, two on QR codes and one on mobile ads, have revealed that the assumptions of many, have been offbase in believing that QR codes on the street and timing approaches are the way to go in mobile marketing. That doesn’t mean to throw in the towel on such approaches, but it does challenge many assumptions.

How Social Media Marketers Can Make the Most Of Monitoring Tools

There is more than one way to monitor and measure social media outreach and online campaigns, and companies must find the right setup for them. Looking at how marketers are using monitoring tools and what benefits come from certain options can give companies insight into what works.

Focus On Fit Helps Brands Win In Online Gaming Space

Digital games are serious business these days, as brand managers look for new and interesting ways to interact with consumers. For Chris Miller, executive vice president and group management director of digital at Draftfcb Chicago, games require a lot of thought and planning to make the right connections with online gamers. eMarketer’s Lauren Fisher spoke with Miller about how he and his agency use games to reinforce a brand’s message while entertaining online gamers.

Social Media Marketing By The Numbers

The numbers just tell part of the story, but as they say, you can’t argue with the numbers. You can only take issue with how “great” they are. A study from The Awareness Social Marketing Hub shows the breakdown of the “numbers” of the leading social media sites and campaigns.

20% Of Internet Users Visited Amazon In June

Amazon led online retailers with 282.2 million visitors that month out of a total Internet audience of 1.4 billion, comScore estimates. That’s a 27% jump from June 2010, when Amazon got 221.8 million visitors — which was 17.7% of all Internet users. In the new report, Amazon was followed by eBay with 223.5 million, or 16.2% of all Internet users. China’s Alibaba.com got 156.8 million (11.8%).

Mobile Users Favor Consumable Gaming Apps

According to new data from app advertising and analytics firm Flurry, more than two-thirds of all items purchased in Apple iOS- and Android-based freemium games are “consumable” — i.e., goods users deplete. That’s opposed to “durable” goods, which provide a permanent game-play benefit.

The Latino Sound Of Digital Music

Spotify, the Swedish online music-on-demand service, has teamed up with Warner Music Group to launch the site in the U.S. With over 10 million European subscribers and followers, including celebrities such as Mark Zuckerberg and Demi Moore, Spotify could definitely benefit from targeting Latinos in order to develop its U.S. presence.

Importance Of Brand Discussions On Social Media

According to “S-Net, The Impact of Social Media,” a social network study from ROI Research sponsored by Performics, 52% of respondents strongly or somewhat agree that voicing opinions on social networking sites can influence business decisions of companies/brands. The study reveals the inherent differences in why and how people use social networks among various categories.

Virtual Goods Purchases Rise For Certain Gamers

Most people associate virtual goods with social games such as FarmVille and CityVille. After all, it was game developer Zynga’s uncanny ability to sell virtual items within those and other titles that helped grow social gaming into a billion-dollar industry.

14 Million Americans Scanned QR Codes On Their Mobile Phones In June 2011

Fourteen million U.S. mobile subscribers scanned mobile QR codes and barcodes in June 2011, representing 6.2 percent of the overall U.S. mobile audience, according to new data published by digital research firm comScore. Consumers were most likely to scan codes found in newspapers or magazines (49.4 percent of scans) and on product packages (35.3 percent), comScore reported. The firm added that users are most likely to initiate scans while at home (58.0 percent) or while in a retail store (39.4 percent).

42% Of Users Depend On Mobile Service To Fight Off Boredom

Mobile devices have emerged as such a critical component of users’ everyday lives that their absence can trigger problems, according to a new nationwide survey conducted by the Pew Research Center’s Internet & American Life Project. In the 30 days leading up to the Pew study, 51 percent of respondents used their phone to quickly retrieve information, and 27 percent said they experienced a situation made troublesome because their mobile device was not at hand. In addition, 40 percent of respondents said they found themselves in emergency situations where mobile access proved helpful.

Two Simple Tips For Making The Most Of Mobile

At this year’s NRFtech in Lake Tahoe, there will be no shortage of discussions on advancements in retail technology. While many executives see the potential for mobile technology, it’s never easy to determine how to prioritize or figure out exactly where to find the low-hanging fruit. Ahead of this year’s event, we asked Duncan Taylor, Director of Product Management and Store Solutions for Epicor, to share his thoughts on the future of retail IT. During the wide-ranging Q&A, Taylor highlighted everything from mobile POS (and changing consumer sentiment) to the capabilities of the cloud and a case study of how an investment in technology by one small retailer led to a transaction increase of 1400 percent (no, that’s not a typo).

UK Vinyl Record Sales Jump 55% So Far This Year, U.S. Vinyl Sales Up 37%

Sales of vinyl records totalled 168,296 units for the first half of 2011, according to new data released today by Retail Gazette. That’s a 55% rise compared to the first six months of 2010. Radiohead’s King of Limbs was the most popular vinyl album release in the last six months of 2011 for the format shifting 20,771 copies.

Retail, CPG Pour Most New Dollars Into Online Ads

The US online ad market is on a sharp trajectory this year, eMarketer estimates, with spending set to increase 20.2% to $31.3 billion. And based on an updated industry breakdown, retail and consumer packaged goods (CPG) will account for the largest shares of new spending.

What Can Social Media Tell Us About American Society?

America is obsessed with its social media tools — more than half of all Americans have a social networking profile. But what does social media tell us about American society? Is our use of social tools a reflection of our interests and behaviors?

Smartphone App Locates Items On The Shelf

Aisle411’s smartphone application connects customers with a retailer’s inventory in real-time, enabling them to plan, map, and customize a personalized in-store shopping experience. The St. Louis-based startup allows consumers to type or speak an item they are searching for into the app to receive a map of the item’s location as it exists on the shelves of a specific store, or the location of the item in a store nearby. In addition to inventory mapping, Aisle411 in- store features include shopping list management, UPC-generated online reviews, social media and user-directed couponing.

Digital Signage Up 40% By 2013- Retail To Lead The Way

A new report from IMS Research forecasts dramatic growth in digital signage over
the next few years thanks to growing acceptance of the medium as a valuable ad
delivery mechanism.

How To include Google+ In Your Social Media Strategy

It’s something of an understatement to say social media is a moving target – especially for business owners.  Just when you feel like you have a handle on your strategy for one social medium, another platform surfaces and forces you to re-evaluate.  The latest entrant is Google+, Google’s fast-growing challenge to Facebook and Twitter.

Mobile Users' Interests Trump Location For Ads

When it comes to the type of offers mobile users prefer to receive, the vast majority favor ads based on their tastes and interests rather than those targeted by location or other factors, according to a new study. The finding comes from a survey of 2,000 U.S. adults conducted by Luth Research on behalf of London-based mobile marketing firm Upstream.

ARTS Executive Director Discusses Near Field Communications In The Retail Industry

The National Retail Federation’s Assocation for Retail Technology Standards (ARTS) has always been on the forefront when it comes to advancing the latest retail technology, including introducing standard RFPs for retailers and creating a first-of-its kind Mobile Retail Blueprint, which offers best practices and learning opportunities for retailers around the world entering the mobile space.

Affluents Adopting Technology Infused Lifestyles

“Affluent Consumers in a Digital World,” a study from the Interactive Advertising Bureau finds the wealthiest American consumers, those in homes with at least $100,000 annual incomes, embracing digital media and its ads.

Generations Divide Over Mobile Devices

eMarketer estimates that more than 91 million US consumers will use the internet through a mobile device at least monthly by the end of this year, up from 77.8 million in 2010. While US consumers as a whole may be increasing their mobile internet activities, the devices with which they prefer to do so tend to vary by generation.

The Rise Of The Mobile Workforce

The era of the 9-to-5 job is over. Even just a few years ago, you were expected to commute to work, put in your hours and drive back home. Once you left work, it was done until you came back into the office the next way.

Thanks to laptops, smartphones, tablets and Wi-Fi, that has all changed. As long as you have an Internet connection, you can file reports, hold meetings, edit proposals and complete practically all of your work tasks remotely. As a result, telecommuting is on the rise, and more and more work is completed via our mobile devices

Listening And Engaging On Social Media Yield Positive Results

Social media and digital marketing have allowed marketers to listen to more of what customers are saying about their brands and those of their competitors. As a result, listening and engaging online with consumers are now parts of many marketers’ online strategies, and there are many ways to measure these initiatives to track success.

Survey Finds 43 Percent Of Marketers Not Increasing Mobile Advertising Spending Cite Low ROI From Mobile Campaigns As Biggest Deterrent

A new study conducted by The Relevancy Group in June 2011 and commissioned by Pontiflex, the industry’s leading mobile and online signup ad platform, finds that lack of ROI from mobile advertising is the biggest deterrent for marketers when it comes to increasing mobile ad spending in 2011. Specifically, 43 percent of marketers who aren’t planning to increase their mobile ad spending this year cite low ROI from mobile advertising as the number one reason that they won’t increase spending. The survey also found that 93 percent of marketers said they would increase mobile ad spending if they realized a higher return on their investment.

More Gamers Are Spending Real Money On Virtual Goods, And Women Are Spending More Than Men

One out of every three online gamers is spending real money on virtual goods, according to a new study by Visa’s PlaySpan and VG Market Study.

Web Analytics Boost E-Commerce Sites

Multichannel retailers are measuring Web analytics to improve conversion rates among e-commerce shoppers, in addition to pursuing emerging opportunities in mobile and social commerce.

Are Small Businesses Apathetic About Social Media?

Uptake of social media marketing among small and medium-sized businesses has become widespread. Research has suggested it’s a cost-effective, easy-to-use marketing channel that can boost customer acquisition as well as fulfill other marketing goals. But most small businesses still don’t see social media as a necessity.

Video Game Consoles Top Internet-Connected TV Device

Online video is enjoying explosive growth. eMarketer projects the US online video audience will reach 158.1 million users this year and US online video ad spending will jump 52.1% to $2.2 billion. As more video content becomes available online and more devices facilitate access to that content, users are broadening their viewing habits to incorporate multiple platforms—diversifying the video advertising landscape.

How Professionals Use LinkedIn

A month after its debut as a public company and eight years after its launch, LinkedIn in June 2011 passed Myspace to become the No. 2 social networking site in terms of visitors, according to comScore.

Marketers can gain perspective on how best to reach LinkedIn’s profession-focused networkers by analyzing how they use the site and where they interact. In July 2011, market research firm Lab42 surveyed LinkedIn users and found that the audience is highly engaged: 32% check the site several times a week and 35% check it daily.

Social Channels Deliver Better ROI

Social channels deliver deeper consumer interactions and provide marketers with better ROI than traditional media channels, according to a study conducted by social marketing firm Crowdtap and marketing consultant Joanna Seddon.

Seeing Ad First Increases Action Odds Sevenfold

A new study by Casale Media, based on their analysis of nearly two billion ad impressions generated during the 1Q 2011, shows that online ads appearing “above the fold” are nearly seven times more effective at generating a click through than those appearing “below the fold,” and that the more times someone sees an ad the more likely they are to click through and take action.

Older People Not Using Smartphones Or Digital Media

Older Internet consumers are very low users of smartphones and online media, states a report from McKinsey. The report indicates that “Digital-media junkies” (avg age 28) are three times more likely to be early adopters of new technologies than “Traditionalists” (avg age 48).

Social Media WOM Propels Purchasing Decisions

Regardless of what channels deliver the information, nearly 50% of consumers 18-54 say they are very likely to purchase items based on word of mouth.

Execs Predict Rev Growth In 2012, Digital Is Key Driver

A new “business climate” survey of communications executives from consultant KPMG reports that there is less optimism about the economy and employment in the sector going forward.

On the plus side, most of those surveyed — nearly three-fourths — predicted some revenue growth for their firms in the next year. And 44% said that digital-related products and services would be the key drivers to overall revenue growth.

Retailers Try To Monetize Social Media Outreach

Retailers are using social media sites in a variety of ways, but many are still working to determine how this outreach affects their bottom line.

How Location Data Can Empower Retailers

Location data can be powerful tools for retail businesses looking to tailor their stories to a particular customer segment, as well as for manufacturers trying to decide which retailers will be most able to move their products.

STORES Hot 100 Retailers Listing Demonstrates It’s All About The Customer

Unlike the Top 100, which looks at the leading industry performers based on annual retail sales, the Hot 100 ranks the fastest growing retail companies. It’s a fluid list, with the potential to change year after year — and for the most part it has. Since we launched the Hot 100 back in 2006 (based on 2005 financial data), different players have settled in the top spots on the list; there’s a certain amount of cache that now comes with being able to say that your company landed in the top 10.

Digital OOH Reaches 61% of U.S. Adults Monthly

DO reaches 61% of U.S. adults every month, according to the latest data from the Fall 2010 “Survey of the American Consumer” performed by GfK MRI. Some 138.5 million U.S. adults recalled having seen digital place-based out-of-home advertising in the last month, with grocery stores the most common venue: 31.8% of U.S. adults said they saw DO here.

Google+ Hits 25 Million Visitors

The social network, introduced on June 28, hit the 25 million visitors mark on July 24, says Andrew Lipsman, vice president of industry analysis at comScore. That means there have been 25 million unique visitors to the Google+ website, not counting mobile users. In July there were roughly 20 million Google+ users.

Big Machine Says Anti-Piracy Is Just As Important As Marketing

One is all about control, stamping things out, and shutting things down. The other thrives on organic growth, emotional connections, and word-of-mouth.  Yet Big Machine Records puts anti-piracy on the same level as marketing in its releases, as evidenced by a recent campaign for Taylor Swift’s Speak Now.

Apple launches iCloud for developers, complete with web apps

The newest feature is iCloud, Apple’s cloud-based storage service that replaces its MobileMe service. The cloud storage will be rolled out in full when iOS 5 hits. Apple fans will be able to make use of iCloud for various functions, including storage of files online rather than on their hard drives. In the meantime, only users with developer accounts can access iCloud.com.

Consumers Say Free/Low Cost Is Most Important When Choosing Mobile Video Apps

When it comes to mobile video apps like YouTube, Hulu or Netflix, consumers say the best things in life are free. According to a new study released by the Cable & Telecommunications Association for Marketing (CTAM) and Nielsen, 63 percent of survey respondents said that “free or low subscription rates” is the most important attribute for a video app.

To Spread Your Brand On Facebook, Don't Target Your Fans--Target Their Friends

Facebook and ComScore have teamed up for a new service, Social Essentials. It offers unprecedented insights into the influence of brands on social media, complete with detailed credit card behavior, and findings suggest it’s not really your brand’s fans you need to worry about–it’s their friends.

The Future of Social Customer Relationship Management

Currently there’s a lot of buzz around social customer relationship management (CRM). Social media platforms and technologies like Facebook, Twitter and Foursquare are transforming how companies market their products and engage audiences. But when you’re also concerned about delivering results to your clients, you’ll do well to study the evolution from traditional CRM to sCRM.

Marketers plan to extend social media ad investments

Social network marketing is now de rigueur for most brands. eMarketer estimates that 80% of companies with at least 100 employees conduct marketing activities on social networks this year. Fewer are advertising on social networks, but the number is growing.

Mobile Users Expand Their Search Habits

More than 91 million US consumers will use the internet through a mobile device at least monthly by the end of this year, eMarketer estimates, and research shows that the increase in on-the-go web usage goes hand in hand with more search activity for local content.

The State of the Tablet and Ereader Market

For relatively recent innovations, commercial tablets and ereaders have taken the market by storm.In the tablet category, the iPad certainly set the pace for what’s shaping up to be a hot sector. However, several of this tablet’s competitors are giving Apple a run for its money in terms of features, network options and accessibility. Here’s the skinny on how big that market actually is, who’s buying what, how apps and 4G connectivity figure into their success and much more, courtesy of research firm Mintel, which released a study on the tablet industry.

Coca-Cola Partners with Music Dealers to Help Promote Undiscovered Artists

Coca-Cola’s best known contribution to music may be “I’d Like to Teach the World to Sing” (In Perfect Harmony),” but it now wants to be known for helping consumers find new music. As exclusively announced in this week’s Billboard magazine, the company has partnered with music licensing website Music Dealers to discover and license new talent from artists around the world. Already underway is a promotion with Taio Cruz in which three Music Dealers artists will be chosen by Cruz to remix for his song, “Higher.”

HOW TO: Utilize Social Data More Effectively

Last year, American consumers posted more than a billion opinions about products and services online, according to data collected by my company. With peer influence playing such a prominent role in consumers’ purchase decisions, it’s no surprise many interactive marketers are tapping into that influence via viral marketing programs and influencer outreach.

Visual Music Marketing On Instagram

Instagram, the photo sharing app for the iPhone, has taken off with millions of users and a heck of a lot of photos. Recent experiments by Moby, The Deftones and The Vaccines have revealed Instagram’s potential for marketing as an outcome of photo sharing with communities of fans. And now Justin Bieber’s mere presence has caused an influx of new participants.

Virtual Goods and Currency: Real Dollars Add Up

Virtual goods economies are flourishing in social network games, virtual worlds and other online communities. This growth has opened opportunities for marketers to promote brands by leveraging players’ willingness to spend real money on virtual items.

Media Planners Embrace Digital Out-of-Home

eMarketer forecasts a fairly rosy outlook for outdoor advertising spending in the US, which is predicted to rise from $6.1 billion in 2010 to $6.4 billion this year and $7.6 billion by 2015. Growth in this area is supported by the continued relevance of outdoor to the daily lives of consumers as well as the growing share of spending devoted to newer forms of outdoor ads that are themselves digital media.

Mobile Email Most Likely to Drive Purchase

Mobile phones are becoming increasingly important to consumers for conducting shopping activities, and mobile advertising is driving some to purchase—though often not via the phones themselves.

10 Tips To Advance Your Music Business Career

No matter where you are in your career, it’s important to look back at the basics. It allows you to think like a beginner again; back to when you could visualize the most possibilities. The following ten tips, taken from a NARIP event in San Francisco, will help move forward your career in the music business – however far along you may be.

HOW TO: Successfully Run A Social Media Contest

Online contests can be a great way to build a fan base, gather data and engage an audience. Whether you have run a contest previously or not, there are four things to keep in mind as you prepare for, and execute, your campaign.

Google+ Off To A Fast Start With 20 Million Visitors In 21 Days

To get a better understanding of how Google+ is performing to date and who is using it, comScore pulled together some figures based on the first 21 days of its public existence. Importantly, these data are based on unique visitors (which is different than “users” in that people who never sign up may visit Google+ pages) from home and work computers (which excludes usage via mobile devices).

Options For Online Video Ad Viewers Lead To Greater Engagement

Online video viewers have come to expect in-video advertisements as the common currency for free viewing. Findings suggest video advertisers willing to give viewers a choice when it comes to video ad viewing are likely to be rewarded with better ad engagement.

Print Pervasive And Persuasive, But Digital Overtaking

According to new research from Nielsen, 60% of shoppers from the survey say they look at printed paper material either mailed to the home or in newspapers at least once per week. With 82% of Americans online, 93% owning mobile phones and 155 million using Facebook, access to digital technologies is pervasive, yet retailers still spend an estimated 60-70% of their marketing budget on printed ad circulars.

Google+: The Numbers Driving Its Growth

New data from Experian Hitwise shows that Google+ is growing fast, thanks to a young demographic and lots of traffic from other Google properties. The web analytics firm has released its first set of data regarding Google’s new social network. Although the data only extends to July 16, it provides a detailed picture into the numbers that are driving Google+’s growth.

June 2011: Top U.S. Online Destinations For Video

Typical for the summertime when school is out, the TV season has ended and people are vacationing, the number of online video viewers in the U.S. was down slightly in June to 142.6 million unique video viewers.

Digital Budgets Shift From Print But Still Lag Behind Usage

As online ad spending continues to increase as a share of total US ad outlays, many marketers are pulling new digital dollars from traditional media budgets. Even so, the amount of time spent with digital media is disproportionate to spending.

5 Ways To Take Advantage Of The iPad For Business

Sure, the iPad is a great device for viewing videos and photos, playing games and surfing the web, but it can also be an excellent, super-portable addition to the workplace. Working on the iPad extends beyond connecting to a remote desktop, sending emails or drafting text documents. These are five of Mashable’s favorite ways to use the iPad for business.

iPhone, iPad Growth Show No Signs Of Stopping

Competition from Google hasn’t stopped Apple’s iPhone and iPad from selling at impressive rates, according to the earnings report. Just as important, Apple executives painted a picture of a thriving app marketplace where developers are making a significant amount of money. Steve Jobs called it “our best quarter ever.”

Gamify Your Marketing

The scale of the audience accessible through gaming is simply staggering. In terms of potential reach, it rivals television as a medium. Yet, according to Forrester, 84% of marketers have no plans to use games in their marketing efforts. Is this a giant missed opportunity just waiting to be seized? Or is the notion of “gamification” just one more chance for marketers to fall prey to Shiny Object Syndrome? As with most shiny objects, the answer is “it depends.” Let’s examine the opportunities marketers have to gamify experiences.

Consumers Split On Social Sign-on For Retail

Many consumers have begun using their social network profiles as a way to log in to other websites, but relatively few are taking advantage of this convenience with retailer sites. Retailers can use profile information to personalize their services, but how comfortable are consumers with such features?

In-stream Online Video Boosts Brand Recall

Online video is a dynamic, engaging ad format that demands user attention. More noticeable video ad units, like expandables and pop-ups, might seem to make the biggest impact on brand recall, but data suggests in-stream units like pre-, mid- and post-roll video ads are the display ads best suited for increased brand recognition.

What Radio Consumers Are Reading

RBR-TVBR, in conjunction with the database at BIGresearch, explores the confluence of radio listeners with other media to determine what the fans of a particular style of radio program like to read (print or electronic). Knowing the habits of the consumer that has loyalty to a particular format opens the door for cross marketing and advertising, says the report.

YouTube Still Streamers Paradise

According to Nielsen, video streaming is on the rise again in May as Americans streamed more than 15 billion videos, up 2% from last month’s all-time high of 14.7 billion streams. The number of online video viewers also increased from April, up nearly 3% to 145 million unique viewers.

Do Daily Deals Encourage Repeat Business?

Daily deals get people in the door, but not all businesses are convinced of their value as a customer acquisition tool. Depending on category and service used, deals can have varying results for profitability and loyalty.

Children Of Gen Xers Are Key Brand Influencers

When shopping and choosing brands, Gen X consumers are heavily influenced by their families, giving children a major say in purchase decisions. Coupons are also a motivating factor.

Consumers Embrace Social Media For Brand Feedback

Consumers are increasingly turning to social media channels to discuss products, services and brands with their peers. While the feedback ranges in levels of satisfaction, certain industries are faring better than others.

Digital Entertainment Spend Will Exceed $50B By 2014

According to Futuresource, by 2014 consumer spend on digital content across video (including paid for online and pay TV VoD), gaming and music will reach nearly $52B, accounting for 46% of total global spend across packaged and digital media. This compared with the 24% share in 2010, demonstrates that this $113B industry is going digital.

Research Shows Additional $1.85 Billion Spent On Video Game Content For First Quarter 2011

According to the Q1 2011 Games Industry: Total Consumer Spend report from The NPD Group, in addition to the $2.03B spent in the U.S. by consumers on new physical video and PC game software in the first quarter of 2011, the total consumer spend on content via other monetization methods, including used games, game rentals, subscriptions, digital full game downloads, social network games, downloadable content, and mobile games, is estimated at $1.85B. The total amount spent by consumers on hardware, content and accessories is estimated at $5.9B, an increase of 1.5% versus Q1 2010.

Smartphone Is The Alter Ego

The International Data Corporation says that the worldwide smartphone market is expected to grow by 49.2% in 2011. This is more than four times faster than the expected growth of the overall mobile phone market, suggesting that current feature phone owners are rapidly switching to smartphones, while non-cell phone owners are jumping directly to smartphones with their first cell phone purchase.

10 Tips for Better B2B Community Management

Maria Ogneva is the Head of Community at Yammer, where she is in charge of social media, community programs, internal education and engagement. You can follow her on Twitter, her blog, and via Yammer’s Twitter account and company blog.

The communities most of us are familiar with tend to be customer or fan-facing. However, business-to-business (B2B) communities are also an important part of the social media experience.

Social media has changed the way we relate to each other, and even when you talk to business users, you are interacting with people inside those companies first and foremost. To ensure success in managing your community of business users, here are 10 best practices.
1. Know When to Create Your Own Community

It doesn’t always make sense to create your own community. Depending on your intentions, you may opt to join an already existing community. If you plan to lead conversations focused on serving your industry in general, just join that community and take a prominent role there. If, however, your community is more narrowly focused around your product, you will probably want to create a unique destination.
2. Think Through the Purpose

If you opt to create one, remember that each community should have a purpose and a vision — otherwise, chaos will ensue. Are you creating a user community or a broader best practices forum for your industry? Do you want to foster a better dialogue between customers or inform the product road map and gather feedback? Or both?

How will community members interact, contribute or learn by being a part of your conversation? Will it revolve around vertical applications of your product? If so, you may want to think about having several vertical-based communities.
3. Establish Membership Guidelines

Think about whom you want to invite and how people should join. If you’re aiming to create an industry-wide best practices exchange, you may opt to have a completely open community. If your community is more of a value-add for VIP clients, with personalized help from their account managers, you should opt for a private, invite-only community. You should also figure out if your membership will be open to employees of your company, and if so, which ones. Your community’s purpose should drive these guidelines.
4. Understand Your Members

It’s imperative that you understand what business users and their employees need from your product. When your community serves business users, its job is to help those people get their jobs done. Think about how you can make them look like rockstars in front of their peers and managers.
5. Outline Roles

Depending on your type of community membership, you’ll need to structure participants’ roles. This is especially necessary for a newly launched or relaunched community. In a large community, a subset of superusers can become moderators or take on an advisory role. This status promotion should be aspirational. Make it clear how someone can achieve that status, and empower the community to “self-police.”

If you have a more intimate community where both employees and top customers participate, place employees in consultative roles, but beware of clashing objectives.
6. Establish a Vision and Charter

The clearer you are from the beginning, the better off the community will be. Establish a charter and a set of goals driven by your community’s purpose. Let members know which behaviors are frowned upon, and which will not be tolerated. Share all of this with the community as well as internally with your company.
7. Success Metrics

[Bar Graph Image]

Now that you’ve stated your purpose, membership and roles guidelines, decide how you will measure success. You should track community health metrics, such as growth, engagement and the percentage of active users. Additionally, make sure you align your success metrics to overarching business objectives. If a better customer experience is the primary goal, you should measure the impact of your community on satisfaction scores and customer sentiment. If education via best practices is a goal, you should see fewer support tickets and higher usage and renewal rates.
8. Have a Community Manager

Each active community should have a designated community manager. Although you should empower your community to self-sustain, active community management establishes accountability.
9. Establish Internal Processes

You should work cross-functionally to ensure that the community doesn’t operate in a vacuum. You will probably have amazing insights and feedback coming from inside the community. Ensure you are sharing insightswith the right teams internally to facilitate dialogue.
10. Enable Sharing

People love to share their successes, whether for bragging rights, to be viewed as an expert, or to help others. On the other hand, listening to others’ successes helps people visualize success. This is especially key for business users who are often tasked with proving ROI and who need to point to demonstrable examples of someone else’s success. In your community, encourage members to share their successes publicly and point these stories in the direction of other community members who are grappling with a similar problem.

Of course, there are basics of solid community management that apply across both consumer and business communities. You should be building up community advocacy, facilitating (not forcing) the conversation and monitoring engagement. Ask yourself if your community helps people do their jobs. If the answer is no, course-correct, and you will be on your way to success.

Images courtesy of iStockphoto, studiovision, max_carpenter

Video Game Spending Rises in Q1 With New Revenue Streams

By Georg Szalai, THR

NEW YORK – First-quarter U.S. spending on new physical video and PC game software amounted to $2.03 billion, but digital downloads, used and rented games, mobile games, social network games and game subscriptions added $1.85 billion to that figure, research firm NPD Group said Monday.

When including such newer revenue streams, it estimated that the total amount spent by consumers on gaming hardware, as well as content and accessories in the quarter came to $5.9 billion, up 1.5 percent from the year-ago period.

It had previously said that new physical sales of video game hardware, software and accessories, its traditional research focus, were down 1 percent in the first quarter.

The new and expanded data is part of NPD’s attempt to give a fuller picture of video game sales trends.

It is included in the firm’s “Games Industry: Total Consumer Spend report,” which is based on data gathered through point-of-sale and consumer research tracking.

“While the new physical retail channel still generates the majority of industry sales, our expanded research coverage allows us to assess the total consumer spend across the growing number of ways to acquire and experience gaming, including mobile apps and downloadable content,” said NPD analyst Anita Frazier in highlighting what she said was an “expanded, more comprehensive measure of a dynamic and rapidly evolving games industry.”

How Are People Really Using LinkedIn?

Professional networking service LinkedIn blasted through the 100-million-user mark in March, making it even more powerful for finding a job, keeping up with colleagues and promoting your resume. As the size of its network grows, LinkedIn is steadily getting more useful. But how are people really using the fast-growing service? Researchers at Lab 42 asked 500 LinkedIn users that question and many more, and came up with a variety of answers in this infographic.

Mobile Social Media Usage Affects Shopping Habits

Consumers see social media as part of their everyday lives, and are accessing it via mobile devices. Their habit of also using social media to learn more about products and services before and while shopping has implications for marketers.

Tablets Show Content Monetization Potential

As tablets find their way into the hands of a growing audience, the devices have begun to show their potential for monetizing content. Survey data shows that users are willing to engage with tablet ads and will pay for content if the model is right.

Social SEO – Facebook & Twitter Best Practices

Social media and search share a two way street of influence. Social media assets have reached enough critical mass to rank on the first page of search results, as well as directly contribute to the SEO ranking of your website pages. Although many companies are taking advantage of this established medium, many others have not and are missing a size-able opportunity. By implementing some of the best practices mentioned here, you can ensure that your social media and search teams are working together and that your organization isn’t being left behind.

More Is Better, For Some

According to a study by Kantar Video and Synaptic Digital, men and women respond differently to types of information needed to help form purchase decisions. The study’s brand lift numbers show that women seem to have the ability, or the inclination, to piece together messages from a variety of media formats that informs their decision. Conversely, men are most influenced by editorial coverage and were only marginally influenced by other formats.

Shoppers Willing To Connect With Retailers On Facebook

“F-commerce” is not yet widely adopted by shoppers nor offered by retailers—buying through Facebook is still far from mainstream—but once companies understand how and why consumers are using their Facebook pages, they can foster valuable relationships.

Local Radio And TV Are Significant Contributors To The Gross National Product

Local television and radio broadcasting contributes 7% of the nation’s Gross Domestic Product, or $1.17 trillion annually, as well as 2.52 million jobs attributable to the industry every year, according to an NAB-commissioned study conducted by Woods & Poole Economics, with support from BIA/Kelsey.

Browse All About It! The Evolution Of The Circular

With 82% of Americans online, 93% owning mobile phones and 155M using Facebook, access to digital technologies is officially pervasive, yet retailers still spend an estimated 60–70% of their marketing budget on printed ad circulars. Here Nielsen shares new research about the benefits of both print versus digital circulars and outlines the steps required to optimize both.

Play Before Work: Games Most Popular Mobile App Category In US

Games continue to be the most popular app category, and according to Nielsen research, 93% of app downloaders — those who have downloaded an app within the past 30 days – are willing to pay for the games they play. In contrast, only 76% of downloaders are willing to pay for news apps.

Maintaining Engagement On Large Facebook Pages

Some research has found that as brands accumulate more “likes” on their Facebook page, their fans become less engaged on average. But not all large Facebook pages suffer the same fate.

Tablet Audience Leans Young, Wealthy

Millions of Americans began purchasing tablet devices shortly after the 2010 introduction of Apple’s iPad, and research taken a year later indicates that Millennials, Hispanics and higher-income consumers are most likely to own the devices. For dedicated ereaders, the picture is somewhat different.

Cord-Cutting: Trend vs. Myth

A new eMarketer report explores the habits of the TV video viewing audience and how they watch via traditional sets vs. online. Over-the-top viewing solutions have changed media habits, but have they encouraged genuine cord-cutting?

Why Do People Follow Brands?

On Twitter, Facebook, and dozens of other social sites, normal consumers often choose to keep tabs on the brands they love. Check out this infographic from Get Satisfaction and design shop Column Five for more details on why and how ordinary folks follow brands online.

Customer Lifecycle Email Campaigns See Better Engagement

Consumers often cite email as the preferred contact method for keeping in touch with companies and retailers. Companies worldwide are acquiescing to consumer preferences through the use of lifecycle email marketing programs designed to help marketers strengthen consumer relationships and boost email campaign performance metrics like subscriber engagement, open rates and revenue.

National Advertisers Attracted To Local Trends

Daily deal sites like Groupon and local check-in services like foursquare typically appeal more to small local businesses as marketing partners. But large agencies are finding their national clients are interested in their own local advertising opportunities as local online and mobile ad revenues shoot upward.

Social Networkers Under A Microscope

According to a survey from The Pew Research Center’s Internet & American Life Project, designed to examine the social impact of widespread use of social networking sites (SNS) like Facebook, LinkedIn, MySpace, and Twitter, Facebook dominates the SNS space with 92% of SNS users using Facebook, 29% use MySpace, 18% used LinkedIn and 13% use Twitter.

7 Innovative Ways The iPad Is Used In Retail

In a commercial environment dominated by online and mobile shopping, it’s only fitting that the iPad is leading a brick and mortar renaissance to recreate in-store excitement. Across the industry, everyone from retailers to restaurateurs have devised new ways to create brand loyalty, generate sales and enrich customer experiences. While iPad retail integration is still in its formative stages, here are seven businesses at the forefront of the iPad retail wave that have leveraged the device in unique, innovative ways.

Social Media Brings New Engagement to TV

An eMarketer report investigates how the TV industry is using social media to boost viewership and engagement with programming.

Nomadic Broadband Video Usage Expected to Reach 154 Million Users And Close In On In-Home Usage By 2015

By 2015, nomadic broadband video users will reach 154M nearing in-home users according to a new report, Broadband Video: On Demand, On the Go, and On the Rise. The report is the first Inflection Report from Connected Intelligence, a new service from The NPD Group, which analyzes the confluence of connected devices, access, and content. By the end of 2015, the number of in-home users is expected to reach 175M.

Digital Gamers Closing On Core Gamers For Top Gamer Segment

According to Gamer Segmentation 2011: The New Faces of Gamers, the latest report from The NPD Group, Core Gamers, once considered to be the leading gaming segment within the video game industry, is facing rising competition from Digital Gamers for amount of time spent gaming and number of games acquired.

Two-Thirds Of Local Merchants Advertise On Social Network; 1/5 Use Facebook

According to MerchantCircle, new local ad offerings from Facebook are making inroads with local merchants and may put increasing pressure on Google and pure-play deals companies such as Groupon for share of local marketing budgets.

Report: Women of Tomorrow

Women around the world are expanding beyond traditional roles to influence decisions in the home, in business and in politics, creating a massive opportunity for marketers to better connect them with the products they buy, the media they engage with and the technologies they use to do so.

The Seven Performance Metrics That Matter Most

In Digital Impact: The Two Secrets to Online Marketing Success, eMarketer CEO and co-founder Geoff Ramsey and Vipin Mayar, EVP of McCann Worldgroup, outline a framework for how marketers can approach performance measurement in the digital world.

3 Trends Driving Innovation: How To Keep Up With The Ever Changing Fan

Speaking on how technology and consumer demand has challenged marketers to keep up, Nielsen’s Steve Hasker shared conclusions that ring true for developing the artist – fan relationship. “Consumer behavior is the driver of innovation,” said Hasker, offering three trends driving innovation.

Facebook's Incredible Effect On The Web

Facebook is eating up more and more of the time we spend on the web at the expense of all other sites, according to an analysis by Ben Elowitz CEO and founder of Wetpaint. If you exclude online video and mobile web consumption, Elowitz claims, “the web is shrinking.” In the future marketers should spend less time on SEO and more time on optimizing for Facebook, argues Elowitz.

3 Tips For Making Your Mobile App More Discoverable

While some have bypassed app stores by creating HTML5 “web apps,” the vast majority of Android and iOS developers have to think about how to market their listings within app stores. Marketing within app marketplaces is still a black box. But by using the little information you do get, an app developer can start to get an idea of the marketing tactics that work. These tips can help drive traffic, and hopefully sales, to your listing.

Mobile Activities Rival PC For Smartphone Owners

Around the world, smartphone owners are checking the web almost as frequently via mobile as they are via desktop PC, and they are pursuing the same content activities on both devices. Online video viewing and social networking are both now common on smartphones.

iPads Consume 400% More Wi-Fi Data Than Other Mobile Devices

Apple’s iPad accounts for an ever-expanding percentage of the browser market. It’s also becoming a huge Wi-Fi data hog, consuming 400% more Wi-Fi data on a monthly basis than the average iPhone, iPod or Android device, according to a report.

Social Media Marketing Brings New Revenues, Customers

As companies around the world increase their use of social media marketing, the channel is proving its worth. Many are seeing increases in customer acquisition through social media, and those taking advantage of the space are also growing their revenues.

Teen Media Behavior; Texting, Talking, Socializing, TV Watching, Mobiling

Nielsen takes look at today’s American teen, raised in an age dominated by media choices like never before, from the Internet to cable channels to web connected devices galore.

Innovating To Keep Up With The Ever-changing Consumer

Nielsen’s Steve Hasker addressed attendees at Consumer 360 in Orlando with a focus on how technology evolution and consumer demand has challenged marketers to keep up. Companies and executives across all industries hold different beliefs on the primary drivers of innovation, but according to Hasker, for consumer-facing companies, the most important driver of innovation is an ability to secure a unique and comprehensive understanding of the consumer.

When Multicultural Is The Culture

The 2010 Census confirmed something Nielsen has been noting for some time: multicultural consumers are rapidly becoming the majority in the United States and their buying power is significant. Understanding their purchasing and media habits is the next big challenge/opportunity facing marketers and brands today. Taking a deep dive into data and trends within the African American, Asian American and Hispanic communities, Nielsen’s Claudio Pardo laid out compelling statistics and a demographic framework shaping the future.

Bob Lutz and Malcolm Gladwell Talk Innovation, Branding and Bean Counters

At the closing main room event at Consumer 360 in Orlando, which focused on innovation and branding, Fortune’s Adam Lashnisky moderated a discussion between, Bob Lutz, retired Vice Chairman of GM, and author Malcolm Gladwell. Using Lutz’s book “Car Guys vs. Bean Counters: The Battle for the Soul of American Business,” as a jumping off point, the duo discussed the tension between the creative types that value the consumer’s emotional response and the bean counters who tend to focus on cost and the bottom line.

Web Users Welcome Brands To Social Games

Fully half of web users ages 18 to 44 play social games every day, according to one study, and many would like to learn about new brands or products in a gaming environment. Gaming challenges that reward players with discounts or loyalty program points could be particularly effective at reaching them.

One-Fifth Of Grandparents Use Social Networks

Twenty-two percent of all grandparents are using a social network, a new study by the website MyVoucherCodes suggests. The study, which collected results from 1,341 grandparents from the UK, showed that 71% of grandparents who use a social network use Facebook, 34% are on Twitter and 9% use the business social network LinkedIn.

Google Now Reaches 1 Billion People Per Month

Google has become the first company ever to hit the 1 billion uniques landmark, according to comScore. In May, unique visitors to Google’s websites rose 8.4% compared to May 2010. Microsoft‘s sites were number two with 905 million uniques, a 15% rise. Facebook‘s were up 30% to 714 million. And Yahoo had 689 million.

China Is Second Largest Market For App Store Downloads

China has become the second largest market for downloads in Apple’s App Store, according to an independent study. The largest market is the U.S. The total number of downloads in Asia “grew significantly” in the past six months, the Distimo study found, while downloads from western countries decreased.

Know When To Hold 'Em

According to a report from Forbes Insights, “Bringing 20/20 Foresight to Marketing,” 52% of a group of marketing and corporate managers cited customer retention as their top current priority, followed by customer acquisition (38%), and customer profitability (29%), and these remain top priorities for 2012, as well.

You Have And App For That … Now What?

With more consumers using smartphones and connected devices like the iPad, there is no avoiding the importance of mobile apps. Apps are responsible for 56% of all smartphone activity according to data shared by Jonathan Carson, CEO of Telecom at Nielsen, during Nielsen’s Consumer 360 conference.

Dads, Kids And Online Entertainment

Mom may be the “household CEO,” but dad wants to have fun. Fathers of children ages 12 and under are more likely than moms to be involved with their kids online—and to spend money on them there, demonstrating to marketers that the way to dads’ wallets is through their kids.

People Who Share Music 5X Are More Likely To Buy

According to Reuters, only 3% of the music stored in the average iTunes user’s digital library was purchased from the Apple music store. The rest came from ripped CDs or was downloaded from peer-to-peer services or elsewhere. However, users of the mobile music app Music With Me, an app that facilitates music discovery through social sharing, have been shown to possess nearly five times the amount of digital download purchases.

May 2011: Top U.S. Online Destinations For Video

According to Nielsen, during May 2011, there were 145 million unique viewers of online video in the U.S. who streamed over 15 billion videos and averaged 4 hours, 20 minutes viewing video content over the course of the month.

Average U.S. Smartphone Data Usage Up 89% As Cost Per MB Goes Down 46%

According to Nielsen’s monthly analysis, smartphone owners, especially those with iPhones and Android devices, are consuming more data than ever before on a per-user basis.

Facebook Display Revenues To Nearly Double This Year

Facebook has quickly risen to become one of the biggest players in the US online ad market and by the end of this year will push past Yahoo! to become the top display ad-selling company in the country. Google, meanwhile, will further encroach on Yahoo!’s standing from below.

Mobile Social Networking Continues Strong Growth

Social networking activities have frequently turned up among the top habits of mobile users, especially those with smartphones. Participation in the category is still growing quickly, and smartphone uptake may also be accelerating, suggesting that social media may soon be as common as SMS on the go.

The Network Effect: Facebook, Linkedin, Twitter & Tumblr Reach New Heights In May

With each passing month it seems that social networking becomes more deeply ingrained into our digital lives. If we take a look back at the past few years we can see just how pervasive it has become. Back in 2007, social networking represented about 1 out of every 12 minutes spent online, while today it accounts for 1 out of every 6 minutes spent online.

Cross Platform Report: Americans Watching More TV, Mobile And Web Video

In the Cross-Platform Report, Nielsen finds a resounding trend: Americans are spending more time watching video content on traditional TVs, mobile devices and the Internet than ever before.

Older Facebook Users Catching On To ‘Liking’ Brands

Social media users are continuing to expand their willingness to engage with brands on sites like Facebook and Twitter. Just as older internet users caught on to Facebook after it had already been popularized by their younger friends and family members, they also seem to be warming up to the trend of connecting with brands on the site.

How To Encourage Mobile App Discovery And Usage

Marketers that develop or partner with apps face a challenge. While apps act as a new marketing channel, they also require marketing themselves. From discovery through trial and continued usage, how do users choose mobile apps?

Twitter Users Want Businesses To Answer Them

Twitter is often used as a forum for people to ask questions of their followers or to those they follow, and to the Twitterverse at large. Most users say they wish companies, in particular, answered their questions, and would be more inclined to follow or purchase from firms that did.

US Keeps Lead In Online Ad Spend, But Global Growth Quickens

Despite gains abroad, US advertisers will remain the world’s biggest spenders of online ad dollars, accounting for nearly 40% of global online ad spending through 2015. Regions like the Middle East and Africa, Latin America and Asia-Pacific will see spending grow more quickly during the forecast period, but won’t approach North America in overall outlays.

The Connected Consumer Challenge

Today’s electronics consumers expect much more than quality devices – they demand a quality experience. Their interest has shifted from the device itself to what they can do with the device. This IBM white paper explores how electronics companies can capitalize on this trend.

Fact Sheet: U.S. Advertising Spend And Effectiveness

In the ever-changing media landscape, consumers’ growing choice of platforms and media content makes it harder for advertisers to reach their desired audience. With an array of options relative investing marketing dollars, advertisers are looking to better understand and accurately measure the impact of their advertising on brand and sales goals. A Nielsen advertising fact sheet details ad spend and effectiveness trends, as well as the latest insights on branded entertainment.

Case Study: Using TV Star Tweets To Engage Viewers

How are TV networks and shows using social media to enhance and encourage viewing and spark conversations among viewers? CBS is using Twitter to give fans a new way to participate.

Understanding Smartphone Users

A piece of research looks into the user behavior of smartphone owners. The study seeks to gain a deeper understanding of how smartphones are used on a day to day basis, how consumers are multi-tasking with their smartphones, typical searches made on smartphones, how smartphone consumers are using their devices to help them make their purchase decisions, and whether they are receptive to mobile ads.

Twitter’s Awareness Vs. Usage Problem

Twitter usage in the US is gaining, but slowly. Now 4 years old, the service still has a major disconnect between a highly successful media presence that has built awareness almost to saturation and actual usage, which remains a niche activity.

Why Brands Need a Digital Customer Experience Strategy To Stay Competitive

Once upon a time, companies differentiated themselves almost entirely based on the things they made. Companies still need to build innovative products and get them to market, but as the differences in many of those products become more subtle, companies need a new way to differentiate. In this new era, companies expect experience to be that new differentiator.

Ringback Tones A Failure In The United States - But Why?

Ringbacks never entertained the same level of success as ringtones in the U.S., though they are extremely popular in Asia and parts of Africa. Will ringbacks progressively become more popular in the U.S., as with many other Asian technological trends? Or will they simply bypass North America, suffering a fate similar to that of mobile phone charms?

Kids Today: How The Class Of 2011 Engages With Media

Nielsen takes look at today’s American teen, raised in an age dominated by media choices like never before—from the Internet to cable channels to web connected devices galore.

Display On Trajectory To Surpass Search Ad Spending

The internet is still primarily a direct response medium, but the rise of display formats—especially online video—has opened up more branding possibilities, and the dollars are flowing. eMarketer forecasts that by 2015, advertisers will spend more on display ads than search.

Young Children Consuming More Digital Media

Young children are increasingly exposed to and consuming various types of digital media. While television is still the dominant media channel among this age group, kids’ engagement with digital channels and formats, including computers, mobile and video, is growing.

What Do Fans Think Of Your Website? 76% Say Make It Easier

What do users think is the most important part of a website design? Flash? Beautiful design? Cutting edge? Nope, nope and nope! Users want a design that makes it easy for them to find what they want. Hubspot.com recently did a survey and the results say a lot! Be sure to read all the Do’s and Don’ts.

Global Marketing Function Intrinsic In Five Years

Results of a study, commissioned by the Public Relations Global Network, show that marketing and communications executives are “going global,” with 7 out of 10 saying their organizations currently have, or will have in the next five years, a global marketing function.

Consumers Still Positive On Blu-ray

15% of U.S. consumers reported using a Blu-ray player in the first quarter of 2011, a 6% increase since 2010; the number of Blu-ray disc buyers has increased and they are buying more.

US Online Ad Spend Poised To Grow 20% In 2011

Online ad spending is returning to pre-recession growth levels, with steady increases projected through 2015 as marketers continue to invest more in digital channels.eMarketer expects US online advertising spending to reach $31.3B this year, a dramatic 20.2% increase over 2010 spending. By 2015, nearly $50B will be spent on online ads in the US.

Content Length Matters Most For Video Ad Completions

The length of online video ads has an effect on how likely people are to view them to completion, but placements matter more. Longer-form content can support longer ads.

comScore Releases Inaugural Data From Total Universe Report

comScore has released their first beta data set from the comScore Total Universe report, which provides audience measurement for 100% of a site’s traffic, including usage via mobile phones, apps, tablets and shared computers such as Internet cafes. This first-of-its-kind measurement capability enables publishers and advertisers to understand digital audience sizes in a cross-platform environment.

Radio Beaming Up

According to a release from the Radio Advertising Bureau, radio posts the 5th consecutive growth quarter, with a 3% increase to $3.783B in Q1. Propelling the momentum this quarter were strong performances in Digital (+21%), Off-Air (+9%) and key Spot categories: Automotive (+27%), Insurance (+20%), and Beverages (+32%).

Half Of Smartphone Owners Say "It's My Life!"

As mobile technology continues to evolve, says a report conducted by Prosper Mobile Insights, a majority of smartphone users are fully integrating their devices into every aspect of their daily lives. According to the survey 52.9% say they utilize all of the functions of their smartphones, 30.4% say they use the basic functions of their smartphones and 16.7% only use their smartphones for calling, texting and emailing.

Experienced Social Media Marketers Add More Goals, Metrics

The more time marketers spend working with social media, the more demanding they are of the channel. Those with more than a year’s experience in social media marketing have more goals and objectives for their efforts and more ways to measure their progress—and less love for Facebook.

Groupon And The Online Deal Revolution

An eMarketer report analyzes consumer and marketer usage of digital coupons and how the internet has changed the way shoppers look for deals. What do digital coupons and services like Groupon mean for an age-old marketing technique?

ShareThis Study: Facebook Accounts For 38% Of Sharing Traffic On The Web

Sharing is big on the Web. We all know that. But exactly how big? ShareThis has some answers in a study it put together with Starcom MediaVest Group and Rubinson Partners. Looking across the sharing and clicking habits of the more than 300M people a month who pass links with a ShareThis button on over a million websites (producing 7B pageviews a month), a few things stood out.

Display Ads Lift Branding Metrics

Display campaigns may not often lead to the last click before a conversion, but they do lift brand metrics. Campaigns with expandable rich media or pre-roll ads can raise a viewer’s intent to recommend a brand twice as much as Flash-only banners.

Interest Builds For Location-Based Services Beyond The Check-In

The check-in is slowly growing in popularity as the nexus of mobile, social and local, but other location-based services are of greater interest to mobile users—and growing fast. Research shows that almost 9 in 10 mobile Wi-Fi users are now eager for some kind of location-aware tools.

Android Leads In U.S. Smartphone Market Share And Data Usage

Smartphones and the consumption of mobile data continue to grow in popularity in the U.S. – 37% of mobile consumers now have one – and smartphones with Google’s Android OS are proving to be the most popular.

The State Of Mobile ROI

Many marketers are still just getting started using mobile for advertising and marketing, though two-thirds plan to have a strategy for their efforts within a year. For now, return on investment is a mixed bag, and a third of marketers are not yet measuring the success of their mobile marketing programs.

Mobile Users Are Ad Clickers

According to the Mojiva Mobile Audience Guide, 60% of mobile users click on mobile ads at least one a week. When seeing an ad, half of users indicated that they would play a game, download an application, or visit a Web site after seeing an ad, but only 22% said they would make a purchase, and only 40% would download a coupon.

How Social Shoppers Share Local Deals

Social shopping sites like Groupon and LivingSocial have succeeded in part because of the shareable, viral nature of the deals they offer. Research shows most users, especially those ages 25 to 44, do share social coupons.

Internet Radio Audience Gives Marketers More Targeting Opportunities

An eMarketer report examines the audience for online radio, including streaming versions of broadcast stations as well as pure plays like Pandora, and how marketers can take advantage of the digital medium for better targeting.

Mobile Users Warm Up To The Check-In

Will checking in to location-based services ever be a mainstream activity for US consumers? Uptake has been slow, but research shows one in five smartphone users now check in.

Smartphones' Rise Spurs New Growth In Mobile Music, But Payment Could Be A Problem

According to a report from The NPD Group, a steady increase in smartphone purchases, combined with the growing options for mobile music, helped fuel an increase in the number of active mobile-music consumers by almost 9M in 2010. Year- over-year mobile music listening increased from 12% of U.S. Web users in 2009 to 17% in 2010. In fact the ability to stream, download, or listen to music is the second most-used utility for Apple iPhones and Android phones, behind downloading apps and ahead of sending photos.

Social Networks Appealing To Affluents

According to an Affluence Collaborative survey by EMarketer, wealthy internet users connect with brands on social networks for significantly different reasons than the general population. The social networks they use to do so are different, too.

Smartphones Surging In Southeast Asia

Almost half of online consumers in Southeast Asian countries who say they do not own a smartphone, say they plan on buying a smartphone in 2011, according to a recent global online survey from Nielsen. 24% of survey respondents said they already own a smartphone, up from 21% at the start of 2010. Singapore led the region, with 46% of those surveyed saying they owned a smartphone, while Thailand and Malaysia posted the most aggressive growth in the sector, 47% and 35%, respectively.

Men Make Purchasing Decisions Too

Women often get pegged as the de facto head of household for shopping purposes, but men play a key role in purchase decisions. They tend to be less impulsive and research products thoroughly, and their coupon usage is high.

Native App Vs. Web App: Which Is Better For Mobile Commerce?

For merchants, it’s no longer enough to have an ecommerce strategy — businesses need to embrace a mobile commerce strategy as well. For most businesses, that means making a choice of creating an optimized mobile commerce website or a native mobile application. Which is better?

Friend Recommendations Drive Local Business Visits

Search is still tops for finding online businesses, but consumers are relying on real-life recommendations from their friends to actually get them in the door—not on social media.

Mobile Search And Shopping Intersecting

A report from Chief Marketer focuses our attention on a study “thinkmobile,” by Ipsps OTX and sponsored by Google, that shows how smartphones are used in daily life, how they are used in decision making for products and services, and how consumers respond to mobile ads. 4 in 5 smartphone users browse the Web on their devices, and 3 in 4 use mobile search.

For Small-Business Marketers, Are Fewer Channels Better?

Small businesses are using ever more digital tools to communicate with customers and prospects. But as they add to their marketing mix, small businesses may not have the resources necessary to use each channel to its fullest.

Tablets Beat Smartphones For Online Shopping, Buying

Smartphones may have been around longer than the current crop of tablet devices, but tablets have caught on for ecommerce to a degree smartphones have yet to attain. Tablet owners browse and research products on their devices more often than smartphone owners do via mobile—and they make more purchases, too.

Traditional Media Ad Spending Plateaus

An eMarketer report analyzes traditional media ad spending and how both marketer dollars and consumer attention are shifting to digital channels.

Q1 Consumer Confidence Gains Are Good News For Global Economic Recovery

The Nielsen Global Online Consumer Confidence Survey tracks consumer confidence, major concerns and spending intentions among more than 28,000 Internet consumers in 51 countries. In the latest round of the survey, the number of global online consumers saying they are in a recession has receded across all regions.

Enroll A Brand Advocate

According to a research study, “brand advocates,” people who habitually review products and share their opinions with others around them, write more than twice as many communications about brands as the average Web user, and forward between two and three times more of other people’s online communications about brands. Brand advocates are 70% more likely to be seen as a good source of information by people around them.

Young Affluents Ditch Traditional Media

Affluents watch less television and consume more print media than the general population, but high-earning young people may be dropping traditional media altogether.

What Marketers Can Learn From Consumers’ Sharing Habits

Consumers use different platforms to share with the various groups of people in their lives. Email and social networks are still popular, and consumers are sharing both embedded pass-along media and link-back media. Marketers can use this knowledge to influence their advertising and marketing online.

Facebook Success Beyond The 'Like'

An eMarketer report digs into best practices in Facebook marketing to discover how to turn “likes” into loyalty. Marketers must turn superficial metrics like fan counts into real success.

Dissecting Diversity: Understanding The Ethnic Consumer

From what people watch to what they buy, behavior across ethnic groups in the U.S. is as diverse as the groups themselves. A closer look at the multicultural landscape by The Nielsen Company reveals how consumers utilize the same resources differently.

From The Age Of Aquarius To The Age Of Acquisition - An Elusive Target Market

According to The Media Audit’s soon-to-be released National Report, social media websites have reached critical mass with consumers who are in important life stages. Among those adults who have children under the age of six years old, 71% visit Facebook, MySpace, or Twitter in a typical month, a figure that is 38% higher when compared to the general population. And, households with children under the age of six visit these social websites at a higher rate when compared to households with children older than six years old.

Report: The New Digital American Family

According to a new report from The Nielsen Company that looks at family dynamics, media and purchasing behavior trends, American households are getting smaller, growing more slowly and becoming more ethnically diverse than at any point in history. Diversity in all its dimensions defines the emerging American Family archetype, with no single cultural, social, demographic, economic or political point of view dominating the landscape.

Digital Radio Gains Ad Dollars As Usage Increases

Digital radio ad revenues are still only a fraction of those for over-the-air broadcasts, but they’re climbing quickly. The popularity of internet radio is also on the rise, with more users and more time spent with the medium.

Subscribers Eager To Open Daily Deal Emails

Daily deal sites and other discount mailings and newsletters have gained popularity and hype in the past year, and many consumers are hungry for their daily dose. Most read the emails every day.

How Moms Keep Connected Using Smartphones

Moms count on smartphones to stay always-available and help manage the activities of their families and their own busy lives. What types of activities—and advertising—reach them best?

Digital Music Sales Up

Jamaica is one of seven countries in the Central America and Caribbean region which, when combined, saw music sales inch up 1.2% to US$8.8 million ($756 million) in 2010 over 2009, due to a huge rise in ringtones, according to data just released by the International Federation of the Phonographic Industry (IFPI).

Apple Dominates Among US Teens But Digital Music Pricing Is Still A Barrier

A study by Piper Jaffray into the digital music habits of US teens reveals they prefer Apple products and services but feel downloads and subscription services are overpriced.

Number Of Americans Watching Mobile Video Grows More Than 40% In Last Year

The number of U.S. mobile subscribers watching video on their mobile devices rose more than 40% year-over-year in both the third and fourth quarters of 2010, ending the year at nearly 25 million people.

What Brand Marketers Expect From Social Media Followers

Despite all the effort to put a dollar amount on the value of brand fans, marketers may care more about several less tangible benefits they gain from fans. For many, insights and loyalty matter more than increased spending.

Ecommerce Sales On Track For Healthy Growth

An eMarketer report explores the projected growth in US retail ecommerce sales and the factors that will encourage it.

How Many People Really Use Twitter? A Lot, But Fewer Than You Think

Facebook has 600 million visitors every month and half that visit every day. But how many users does Twitter have and how active are they?

Mobile Music Subscribers To Reach 178 Million By 2015 As Emerging Markets Embrace Music On The Move

A report published by Juniper Research forecasts that the number of mobile users who pay a monthly subscription for access to music catalogs, either via download or streaming, will reach 178 million by 2015, more than triple the number of users doing so in 2010.

Thinking Of Just Creating An iPhone App? Think Again, Android Use Is Exploding

A new comScore study looked at key trends in the U.S. mobile phone market during a three month period ending February 2011, surveying more than 30,000 subscribers. 9.5M people in the U.S. owned smartphones during the three months, up 13% in just the preceding three months, and Google’s Android is increasingly the platform of choice.

Retailer Follow Up On Negative Reviews Pays Off

According to The Retail Consumer Report, among 1,605 online US adults who shopped online during the most recent holiday season, consumers who have a bad experience will not come back. And more than ever, unhappy consumers are turning to the social web to share their complaints. However, retailers have an opportunity to fight back and use social media to turn unhappy customers into brand advocates, says the report that shows how retailers are using social media to win back customers and drive buying decisions.

Days Of Double-Digit Growth In Social Network Users Are Over

An eMarketer report analyzes the demographic and behavioral trends in US social network usage, and highlights the reasons why social networking’s spectacular growth has slowed.

80% Of Children Under Age 5 Use The Internet

Nearly 80% of children between the ages of 0 and 5 use the Internet on at least a weekly basis, according to a report from education non-profit organizations Joan Ganz Cooney Center and Sesame Workshop.

The Nature Of How Kids Socialize With Friends And Siblings Changes With Age

According to The NPD Group, the nature of how kids socialize is changing, with person-to-person socialization decreasing as kids get older, being replaced by other forms of socialization such as social networks, cell phone usage and video chatting. According to the report, kids ages 2-4 spent 17.5 hours per week spending actual face time with friends or siblings, with the average hours per week dropping off as kids get older (10.8 hours for ages 9-12).

Working Over-65s Making The Big Bucks

According to a new study from Scarborough, the 6.2 million American adults over the age of 65 who are employed fulltime or parttime are financially sound, philanthropic, enjoy the arts, and have robust investment portfolios. These “Retired for Hire” consumers are slightly more likely than the average adult to have an annual household income of $150K+ and are 51% more likely to live in a home valued at $500K or more.

February 2011: Top Online Video Sites In U.S.

The same video brands from last month are still the most popular in February, but with a slight change in ranking as VEVO moved past Facebook to take the #2 spot with 32.3 million unique video viewers.

Online Celebrity Fans More Likely To Follow Brands

According to Nielsen, 64% of adult U.S. Internet users who follow a celebrity also follow a brand – this means the celebrity follower is four times more likely to follow a brand than the average U.S. adult online. Additionally, Nielsen found that such fans are also more likely to offer advice and opinion to fellow online consumers. This is particularly the case when it comes to entertainment topics.

In U.S. Men Are Shopping More Than Ever, While Women Are Watching More TV

The stats still show that women do the majority of shopping in the U.S., but with men facing a higher unemployment rate than women, more men are at home than in the past and in many cases, they are taking a more active role in household duties. While women continue to dominate shopping trips in all retail channels except for convenience stores, men have increased trip shares between 2004 and 2010 in all retail channels but drug stores. Nielsen took a closer look at the differences in shopping and media behavior between the sexes and found some surprising results.

Long-Tail Websites Boost Ad Efficiency

Most advertisers focus on the short tail of the web—the biggest sites with the greatest reach. But the long tail of smaller, niche sites can attract a bigger response for their marketing dollar.

Half Of Boomerangers Say I Want It Now

According to a new study by Luminosity Marketing, almost 2/3 of Boomerang consumers make independent decisions about their needs, but are more conservative about influencing “the folks.” In addition, the findings show that 56% buy on impulse, or planned to get it “today.” Boomerangers are college graduates, between the ages of 22 and 29 who are single, have full-time jobs and live at home with their parents.

Mobile Rocks

According to the comScore 2010 Mobile Year in Review report, mobile media adoption has continued to grow throughout the past year as consumers are increasingly turning to their mobiles for many other uses beyond just talking or even texting. Since December 2009 the number of mobile media users has grown significantly in the U.S. as 109 million U.S. mobile subscribers accessed mobile media in December 2010, up 7.6% versus year ago.

TV Usage Trends: Q3 And Q4 2010 - Timeshifted Viewing Grows In U.S.

Overall timeshifting by U.S. TV audiences increased significantly in the third and fourth quarters of 2010, with the average American watching nearly 10 and a half hours of timeshifted TV at the end of the year. The biggest year-over-year increase was in the third quarter, when timeshifting increased 17.9% over the same period in 2009, compared to 13.4% in the fourth quarter.

The Advertiser-Agency Gap In Digital Spending Priorities

While advertisers and agencies tend to agree on the overall importance of digital to marketing budgets, they are not on the same page regarding up-and-coming digital priorities—or how to measure success in those channels.

Baby Boomers: Neglected By Marketers

Lori Bitter of Continuum Crew spoke with eMarketer senior analyst Lisa E. Phillips about how boomers use media and the best ways to reach them.

Celebs In Ads Bump Awareness; Entertainers Top Jocks

According to analysis from Starch Advertising Research, the use of celebrity endorsers provide significant lift to print advertising readership, despite the risks from some. On average, the ads that contained a celebrity endorser produced 9.4% higher consumer readership than ads without a celebrity endorser, in an analysis of more than 81,000 print ads that appeared in consumer magazines between December 2009 and September 2010.

Who Is Winning The U.S. Smartphone Battle?

The answer depends on whether you’re looking at operating systems or manufacturers. The battle for the hearts and minds of consumer smartphone owners continues to be a heated one, according to data released by The Nielsen Company.

Inbound Marketing Channels More Cost-Effective

Marketing channels that rely on offering audiences information and utility, like blogging, social media and organic search, can bring in leads for less money than methods that push messages at targets.

Small Businesses Doubled Use Of Twitter In 2010

As small and medium-sized businesses increase their reliance on social media to reach local customers, the most popular tool they turn to is Facebook. But Twitter usage has more than doubled, according to one study, to about one in five businesses.

Mobile Web Experience Frustrates Heaviest Users

Small, slow and, for many, missing popular components like Flash, the mobile web experience has a long way to go before it matches up to the PC internet.

Investors Are Drawn Anew To Digital Music

Since the end of last year, at least $57 million in venture capital has gone to digital music start-ups, ending a recent financing drought and setting up an array of young companies like Rdio, SoundCloud and RootMusic.

Google CEO: Mobile Growing Faster Than “All Our Predictions”

Mobile use is growing faster than all of Google’s internal predictions, with YouTube seeing 200M mobile playbacks a day, CEO Eric Schmidt said in his keynote at the Internet Advertising Bureau’s Annual Leadership meeting. Schmidt also said that 78% of smartphone owners use their phones while they shop. “This is the future and everyone will adapt,” Schmidt said. “Because people are fundamentally better off with a better and smarter and more empowered, if you will, customer.”

One In Three Mobile Phone Owners Is A Regular Mobile Gamer

A new survey from casual gaming company PopCap shows that an incredibly high percentage of adults in the U.K. and U.S. is into mobile gaming. More than half (52%) of 2,425 respondents said they had played a game on a mobile device, whether their own device or someone else’s, at some point in their lives. The percentage for U.K. respondents was significantly higher (73%) than the rate for U.S. respondents (44%).

Facebook To Surpass Yahoo! In Display Ad Revenues This Year

eMarketer estimates that, for the first time, Facebook will get the largest share of US display ad dollars, putting Yahoo! in second place. In the search market, Google continues to solidify its position at the top.

Forrester: Online Retail Industry In The US Will Be Worth $279 Billion In 2015

Forrester estimates that both US and European online retail (representing 17 Western European nations) will grow at a 10% compound annual growth rate from 2010 to 2015, reaching $279 billion and €134 billion, respectively, in 2015.

Social Media Is Not Killing Email

There is no shortage of reports of its demise, but email use is still strong across the US online population. It remains the top choice for commercial communication among all age groups, and checking email via mobile is becoming a critical activity.

What Marketers Need To Know About Facebook’s Switch To iFrames

Facebook has recently announced a lengthy list of significant design and feature changes for Pages. One particular item is emerging with perhaps the greatest challenge and the highest potential for Page owners — there is a new way to present custom content on Facebook Pages. Tabs and FBML are going away. Get ready to friend iFrames. Here’s a basic rundown and some tips on how to make the switch.

TV Reigns, But Attention Diverted

Deloitte’s “State of the Media Democracy” survey reveals that 71% of Americans still rate watching TV on any device among their favorite media activities, supporting the notion that traditional television advertising continues to be a viable model. In addition, 86% of Americans stated that TV advertising still has the most impact on their buying decisions.

Electronic Social Etiquette Influences Communication Success

According to a report from Exact Target and CoTweet, 18% of email users say they never open email from companies, and 77% of all US online consumers say they have become more cautious in the past year about giving their email addresses to companies. Relevancy has become a baseline requirement for consumers, and they are quick to judge companies when their email programs fail to live up to this standard.

Celebrity Endorsements Help Boost Sales Of Stereo Headphones

According to a new study by The NPD Group, endorsements are extremely/very important to nearly 30% of consumers when deciding what headphones to buy. Music artist endorsements ranked highest among consumers purchasing headphones under $20 and over $100, and sales of headphones over $100 are growing.

How Well Is Social Media Fitting Into The Marketing Mix?

Social media will increasingly become a bigger part of companies’ overall marketing budgets, with service companies planning the largest increases. But as social media gains traction within the marketing mix, many CMOs are reporting that there is still work to be done in terms of integrating social media into overall corporate strategy.

Online Shopping Is Entertainment To Teen Girls

Catherine Moellering of Tobe spoke with eMarketer about teen girls’ shopping behavior and how retailers can successfully tap into their interests.

Facebook Reaches Majority Of US Web Users

An eMarketer forecast estimates more than 52.2% of internet users in the US were active Facebook users by the end of 2010. Twitter penetration remains much lower, at less than 10% of online adults.

How Marketers Can Benefit From Video Ad Engagement

An eMarketer report examines the concept of engagement as it relates to video advertising, and discusses seven trends for creating and measuring it.

Targeting Boosts Low Facebook Click Rates

Advertising on social networks has never had the highest click rates, with users looking more to socialize than to interact with display placements. One study suggests Facebook’s average clickthrough rates are dropping, but marketers can take advantage of targeting options to drive effectiveness.

The Differences Between Mobile And Tablet Advertising

As tablets proliferate, smartphones are also getting smarter and sporting larger, sharper screens. But despite the similarities, there’s a bright line between attitudes toward ads on the two devices.

Seniors Slowly Shift To Digital

An eMarketer report explores the media habits of seniors and how marketers can best reach them online.

How Small Businesses Are Using Social Media

As technology adoption among small businesses increases, social media is an area that more business owners are becoming interested in. In fact, social media is predicted to see one of the biggest increases in online marketing spending this year, just behind website and e-mail marketing. Check out this infographic that gives an overview of how small business are using social media.

Desktops And Laptops Trail Cell Phones In Popularity

According to Pew Research Center’s report, Generations and Their Gadgets, younger adults are leading the way in increased mobility, preferring laptops to desktops and using their cell phones for a variety of functions, including internet, email, music, games, and video. Cell phones are by far the most popular device among American adults, with 85% of adults owning cell phones, and 90% of all adults live in a household with at least one working cell phone.

How Retailers Can Make Video Efforts More Effective

Video on ecommerce sites can increase conversions, decrease the volume of returns and boost SEO. But most retailers have a long way to go in making their video commerce efforts more effective.

January 2011: Online Video Usage Up 45%

Online video usage in the U.S. is up considerably from the same time last year as time spent viewing video on PC/Mac/laptops from home and work locations increased by 45%.

Multiscreen Viewing Habits On The Rise

An eMarketer report analyzes the video viewing habits of US consumers, who have largely abandoned the old world of appointment TV for newer more convenient and connected options.

Relationship Doesn't End With The Sale

According to shopping cart recovery services provider SeeWhy, a company doing $200 million in annual revenue loses $1.2 million a day from cart abandonment. Timely, relevant emails tied directly to consumer behavior deliver much higher metrics than broadcast emails, notes the report.

Young Men Lead Location-Based Service Adoption

Most people know about location-aware services on their mobile phone, but adoption is still relatively low. Young people are out in front, and privacy concerns make location-sharing more appealing to men than women.

Who Uses Facebook & Twitter? The U.S. Demographic Profile

According to Comscore data of U.S. users, Facebook saw its share of visitors between the ages of 35-54 drop 3.6% to 35.4%, while the share of visitors under 18 (up 1.2 to 11.1% and age 55 and older (up 1.9 to 13.2%) made the biggest gains. Twitter saw a 9.4% gain in the share of 18-34 year olds visiting the site while those under 18 use fell 8 points to 9.5%.

Advertisers: Reach Timeshifted Viewers With Online Video

Many online video viewers choose the internet over traditional TV because of the time-shifting flexibility it offers. Marketers can capitalize on this preference by expanding ad programs to include online video placements to more effectively reach a concentrated audience not often influenced by standard television advertising.

The Future Of Smart Mobile Devices

Most mobile owners in the US still have only a feature phone, but eMarketer predicts smartphone ownership will rise from 31% of the mobile population this year to 43% by 2015. A new eMarketer report examines key trends in mobile device ownership and what they mean for marketers.

5 Tips To Strengthen Your Company’s Social Media Voice

Many brands and companies are still struggling with how to develop a successful social media engagement model — one that goes beyond spitting out corporate messages and instead develops a two-way dialog with the audience. Here MTV Music & Logo Group’s Dermot McCormack shares with Mashable a few of the lessons he learned over this past year about social media strategy.

Top Reasons Why Consumers Unsubscribe Via E-Mail, Facebook & Twitter

More than 90% of consumers unsubscribe, “unlike” or stop following brands because of too frequent, irrelevant or boring communications, according to a report by social media and e-mail marketing services company ExactTarget.

Online Retail Registration Restricts Response

According to a recent study, 75% of consumers take issue with being asked to register on a website and will change their behavior as a result. The majority of respondents said they are likely to leave a website or give false information when required to register. However, 66% of consumers surveyed say social sign-in is an attractive solution to the problem.

Consumers Eager For Mobile Shopping Adoption

The rise of m-commerce has been slow and gradual, with only a minority of mobile web users researching and shopping on their handsets. But that’s set to change, and for many categories mobile could turn out to be even more important than the desktop web.

Is The Era Of Webmail Over?

As digital communication continues to evolve, so too have consumers’ behaviors. Web-based email, which for many years was on a continual growth curve, is now seeing declining usage across many geographies throughout the globe as consumers are offered a growing number vehicles to digitally communicate.

Figuring Out The Best Fit For Online Video

Online video is the fastest-growing ad format in digital advertising, and SMBs want in on the action. What are the smartest uses of online video to get your message across to the right audience?

Consumers Expect Mobile Ads To Inform

The mobile device is a highly personal one, and it can take a lot for consumers to warm up to advertising on it. Research suggests marketers should do their best to make ads educational—and, of course, relevant.

Computers Hooking Up With TVs

According to SideReel, an independent Web TV destination with a base of more than 10 million monthly unique users, 40% of respondents had connected their computer to their TV in the past month, a three-fold increase over last year’s results. 60% of people connecting a device to a TV connect their computer, and 5% use a box like Roku, Boxee or Google TV.

Shoppers With Cyber Stuff Have A Leg Up On Retail Sales Associates

Motorola Solutions annual holiday study indicates that the majority of surveyed retail associates believe that shoppers were better connected to consumer information than in-store associates, driven by increasing availability of online shopping tools and mobile phone applications that allow price comparisons, access to coupons and social-networking. The survey found that retailers that aren’t investing in technology to stay ahead of increasingly tech-savvy shoppers are hurting their own bottom line.

Steve Madden Sees Mobile Web As Value-Add

Andrew Koven, leader of ecommerce, mobile commerce, mobile marketing, and social media and direct marketing strategies for fashion brand Steve Madden, spoke with eMarketer about the evolution of Steve Madden’s mobile web strategy, recent mobile initiatives and why fully integrating mobile strategy with ecommerce and physical stores is critical for retailers.

What Makes Facebook Fan Pages Successful?

YouTube, Coca-Cola and Starbucks are the largest brand fan pages on Facebook, yet local businesses make up the largest category of fan pages on the site. What can local businesses learn from the big brands when it comes to engagement online?

Visits To Twitter.com Fell 14% In 2010

Fewer U.S. adults are visiting Twitter.com, but those who do are frequenting the site more often, according to a new survey. The number of U.S. adults paying a monthly visit to Twitter.com fell 14% from November 30, 2009 to November 29, 2010, according to Experian Simmons DataStream. Meanwhile, the average number of visits to the site rose 37%, from 7.3 visits to 10 visits per month. The data is based on an analysis of data from 30,000 consumers.

Social Network Users Are Satisfied With Privacy Options

Facebook and other social networking sites seem to spur privacy complaints from industry watchers and users alike on a regular basis. But research suggests users are happy with the privacy options they have—or at least, they think they are.

Online Communities Are A Winner For Women

Women are known for their high levels of social media activity and propensity to use online word-of-mouth to learn and share info about products and services. But targeting them on open, female-oriented communities could be more valuable than reaching out on mainstream social networking sites.

Twitter Ad Revenues To Soar This Year

eMarketer’s first forecast of ad spending on the microblogging service predicts $150 million in revenues for 2011—but the company will have to show it can live up to the hype and grow its user base.

iPad Ad ‘Wow Factor’ Boosts Purchase Intent

The interactivity of iPad advertisements means marketers can count on more positive attitudes and improved purchase intent. And publishers benefit as well from premium inventory.

How Marketers Can Experiment With Social Games

An eMarketer report analyzes the social gaming market in the US, which now reaches about a quarter of internet users. Marketers have rich opportunities to play with this sizeable audience and growing revenue pie.

Mobile Shopping Growing Dramatically

According to a new study from ForeSee Results, the US edition of the Report on Mobile Shopping indicates that 33% of all survey respondents had accessed a retailer’s website using a mobile phone (compared to 24% in 2009), and an additional 26% said that they plan to use their mobile phone to visit a company’s website, mobile website, or mobile application in the future. In other words, more than half of all online shoppers are either already using or plan to use their phones for retail purposes.

Household Media Review

Acccording to new data from The Nielsen Company, State of the Media 2010, the average US household has 2.5 TV sets, with 1.9 standard definition TVs and 0.6 high-definition TVs. Furthermore, Nielsen data shows that HDTV households have more sets than the national average. 31% of Americans own four or more TVs.

For The First Time, A Larger Share Of DVDs And Blu-ray Discs Rented From Kiosks Than From Retail Stores

Consumer research from The NPD Group shows a year-over-year 10% gain in the share of videos rented from kiosks during the third quarter of 2010, as the percentage of videos rented from video stores declined by 13% and subscription rental share increased just 2%.

Parents Of Young Children Prime For Social Marketing

Parents of young children tend to be in the market for big-ticket items, like cars, real estate, furniture and consumer electronics. Marketers looking to reach them should not neglect social sites, where they also tend to be extremely active.

Who Recalls The Most Mobile Ads?

More than a third of mobile internet users can remember specific advertisements they have seen on their phones. A demographic breakdown reveals differences within the audience.

Facebook Drives US Social Network Ad Spending Past $3 Billion In 2011

Social network ad spending in the US will be up more than 50% this year, eMarketer forecasts, thanks largely to the ever-increasing power of Facebook. The company’s continued success will help propel the social network ad market to nearly 11% of all US online advertising this year.

In-App Purchases Become Major Mobile Revenue Stream

As the app market matures, developers are experimenting with different ways to cash in and finding the ability to sell extras within applications is a lucrative opportunity.

Social Media Strategists Look Hard At ROI This Year

The question of return on investment has always plagued social media marketers, but now that serious dollars are on the table for many companies, ROI will become a must-have. Strategists are taking a hard look inward as they evaluate their programs and turn to internal education to improve their efforts.

5 New Paradigms For A Socially Engaged Company

The age of social media is not just changing our personal lives, but is increasingly affecting how business is conducted. No longer satisfied with strictly top-down models that view employees as cogs in a system, businesses are quickly adapting to a new paradigm that emphasizes connection, collaboration and innovation.

Jay Frank: How We Can Save Music Retail

According to Jay Frank, there is only one thing that sells music. That’s music retail. File trading is an easy scapegoat for industry ills, but the lack of legal outlets that are in front of casual music fans is clearly the primary culprit.

Cellphones And Global Youth: Mobile Internet And Messaging Trends

Young people around the world love their mobile phones, but they use them in vastly different ways.

The Just-in-Time Consumer: How Shopping Trips Align With Economic Woes

A recent Wall Street Journal article suggested that the trend of U.S. consumers making more frequent shopping trips, but buying less each trip was new, a result of the continuing tough economic conditions and a desire by consumers “to keep cash on hand.” Nielsen’s research supports findings in the article and here they take a deeper dive into the issues to identify trends for small and large trips within specific retail channels and consumer segments.

2010 Total Consumer Spend On All Games Content In The U.S. Estimated Between $15.4 To $15.6 Billion

According to The NPD Group, the preliminary estimate for total consumer spend on gaming content via all monetization methods, including new physical video and PC games, used games, game rentals, subscriptions, digital full-game downloads, social network games, downloadable content, and mobile game apps, is between $15.4 to $15.6 billion.

Social Gaming Market To Surpass $1 Billion

The social gaming craze has hit a quarter of US internet users, and the dollars are following. eMarketer estimates gaming revenues will increase nearly 28% this year, and ad spending is growing even faster.

How Mainstream Are Mobile Apps?

Smartphones are in the hands of ever more consumers, and most have downloaded mobile applications. But the audience remains largely male, young and affluent.

Why Location Is About More Than The Check-In

A new eMarketer report explores where location-based services are headed and how marketers can get involved in ways that go far beyond the check-in.

The Demographics Of Social Shopping Sites

Social shopping is the new frontier of retail, but many consumers are barely aware of its existence. Young, affluent consumers are the vanguard in the fast-growing category.

Why Mobile Shopping Could Be As Big As Online Shopping

A study by ForSee Results, which surveyed 10,000 visitors to top e-retailer sites, found that 11% of smartphone users made a purchase using their phones this holiday season, compared to only 2% at the same time last year.

2010 eHoliday Spending Wrap

MediaPost gives a summary of 2010 Holiday eCommerce activity compared to the 2009 Holiday season.

Rapid Growth Ahead For Mobile Game Ad Spending

Worldwide ad spending on mobile games is set to increase tenfold by 2015, Juniper Research predicts. But even such quick growth won’t make ad spending the primary source of mobile gaming revenues.

The Future Of Social Shopping

An eMarketer report explores the strategies and tactics retailers can use to socialize the eCommerce experience and go beyond a simple presence on social media sites.

How U.S. Retailers Can Drive Growth In 2011

In 2010, winning retailers didn’t sit on the sidelines, they innovated and many of the areas where innovation occurred are what we can expect in 2011 as retailers evolve their macro strategies.

Factsheet: The U.S. Media Universe

From televisions to smartphones, The Nielsen Company provides a view of the device usage and audiences in the U.S.

CES Podcast: Pete Blackshaw On Consumer Engagement

Pete Blackshaw is the Chief Marketing Officer of NM Incite. In this conversation with Arthur Greenwald for CES Entertainment Matters, Blackshaw goes beyond the surface glitter of Twitter and Facebook to reveal the real power – and pitfalls – of consumer engagement in the new mass media.

Forrester: iPad Not Death Sentence For Kindle

Despite its color, sexy design and fancy apps, the iPad is not a Kindle killer—in fact, both devices will enjoy robust growth in 2011. According to a report issued by Forrester, tablet computer sales should skyrocket this year, jumping over 130% from the 10.3M units sold in 2010 to 24M in 2011.

The Evolution Of Twitter Usage

As Twitter has grown from the new kid on the block to a staple of social media, the way users interact on the service has changed. More people are willing to share more info than ever, enriching the community.

Forrester Forecasts One Third Of U.S. Online Consumers Will Own A Tablet By 2015

Forrester Research put out a forecast for the growth of tablet computers. It expects the number of tablets sold in the U.S. to go from 10.3 million last year to 24.1 million in 2011, and growing to 44 million in annual units sold by 2015.

How Online Video Can Reach The Business Audience

The sound and motion of video appeal to many web users, offering marketers a chance to reach them with messages as compelling as those on television. Even busy businesspeople want to watch video on the web, looking for information and recommendations.

Untapped Potential For Mobile Loyalty Programs

The rise of mobile social networking has left more consumers than ever interested in connecting with brands via mobile, but few marketers may be taking advantage of their targets’ receptivity to potentially lucrative loyalty programs.

Christmas Lights Up Billboard Sales Charts

Last minute Christmas shopping – and post holiday purchases – impact both the Billboard 200 albums chart and Digital Songs tally.

95+ Predictions For The Web In 2011

2010 was a busy year for social media and the web. For the past two weeks, editors and contributing writers at Mashable have been gazing into their crystal balls to try to discern what’s coming in the new year. Here is a roundup of all of their predictions posts for 2011, covering over 90 topical predictions for what’s in store for the web and social media in the coming year.

Has The Internet Moved Pricing Power To The Consumer?

According to comScore, it’s clear that retailers have gone far beyond the use of paid online display advertising to cost-effectively communicate deal pricing information to consumers, while at the same time consumers have now become accustomed to using online tools to root out best prices. In many ways, the aggressive acceptance and use of these tools by consumers means that they can easily find the most attractive price for any product and, as such, pricing power has surely moved from retailers to consumers.

Brand Equity Ages With Age

According to Harris Interactive, “As kids age… their favorite brands, change with them. Tweens are all about Disney, Nick and gaming, where teens add more technology to the mix… for young adults the snack foods are still there, but technology takes an even stronger presence in their top ten… (and) youth have ways to learn about brands, as well as discuss brands, that previous generations could not have dreamed of.”

Tweeters

According to the first-ever survey reading from Pew Research that exclusively examines Twitter users, 8% of online adults said they do use Twitter, with 2% doing so on a typical day. This survey also showed that 74% of American adults are Internet users, meaning that the Twitter cohort amounts to 6% of the entire adult population.

Apple Leads Smartphone Race, While Android Attracts Most Recent Customers

According to November data from The Nielsen Company, the popularity of the Android OS among those who purchased a smartphone in the last six months (40%) makes it the leading OS among recent acquirers.

Online Ad Spending Set To Break Records

After the setbacks of the recession, online ad spending’s upward trajectory in the US will carry it to new peaks each year through 2014, eMarketer predicts.

Paying For Online Content As Popular As Ecommerce

While many industry watchers have questioned web users’ willingness to pony up for content like music, video and games, research has found that about two-thirds of online Americans have done so — almost the same number who have bought tangible goods over the internet.

Final Pre-Christmas Push Propels U.S. Online Holiday Season Spending Through December 26 To Record $30.8 Billion

comScore reported holiday season retail e-commerce spending for the first 56 days of the November – December 2010 holiday season. For the holiday season-to-date, $30.81B has been spent online, marking a 13% increase versus the corresponding days last year. The most recent week (week ending Dec. 26) witnessed $2.45B in spending, an increase of 17% versus the corresponding week last year.

Branded Display Ads Close Search Gap

According to an eMarketer forecast, growth in spending on online display ads will outstrip that for paid search through 2014, though search will continue to take the greater share of dollars.

How Tweens, Teens And Parents Decide What To Buy

When making decisions about electronics purchases, teens and tweens have very different approaches. And for parents, the internet is the most important factor—after price.

4 Social Media Marketing Predictions For 2011

Ah, social media marketing. Fewer things are so lavishly spent on, yet so poorly measured. Here are a few predictions for 2011 related to where the smart money and dumb money will go, according to Mashable.

Android Apps Double To 200K In 2 Months

It was just over two months ago when the Android Market surpassed 100,000 apps, and now according to AndroLib, the store has unofficially broken the 200,000-app barrier. Apparently the effort to expand the Android Market to more than 20 countries is paying off. It took the store almost two years to get to the 100,000-app mark, but just 63 days to double that.

Americans Don’t Want The FCC To Regulate The Internet

A new survey from Rasmussen Reports reveals that just one in five American voters want the Federal Communications Commission (FCC) to regulate the Internet, placing their faith instead in free market competition to protect the Internet’s U.S. users.

Trendy Trends For 2011

Eleven key consumer trends to watch in 2011 include acts of kindness from brands, the developed world launching products for emerging economies, and online status symbols. Here’s a brief overview of each of the 11 consumer trends which trendwatching.com predicts will have a global impact on marketers in 2011.

Survey: Marketers Not Very Positive About Economy

Marketing executives on the client side have a less sunny view of the economy than agency leaders, says a new survey from RSW/US.

B2B Possibilities For Mobile

C-level executives are increasingly relying on mobile for business purposes beyond just checking email when they are out of the office. Business-to-business marketing opportunities are coming to light as the comfort level with business-oriented apps and m-commerce rises.

Following Japan’s Lead On Social Games

Mobile is critical to Japan’s social networks, and the combination of mobile, social and gaming has proved to be a major revenue driver. Will these findings help drive an even stronger US social gaming market?

We've Hit The Concert Price Ceiling

On Music Think Tank, Brian Carpizo posts about how concert ticket prices have changed and increased since 1966. One factor that affected ticket prices was the decline in recorded music revenue. According to Brian, we have reached the ceiling for ticket prices and can’t go higher.

Women OK With Online Video Advertising

According to a cooperative study between Nielsen and the Today Show, women aged 25-44 are a major force behind the rapid adoption of online video content in the U.S. The study uncovered not only when, but how and why women use online video in their daily lives.

Kids Have Influence And Fears

According to a new study from Harris Interactive, today’s tweens, teens and young adults have a huge and influential presence in our world. They are heard through personal spending power and market influence, as well as their dominating presence in the Internet technology and media realms.

Poll Finds Broad Public Support For 'Do Not Track' List

A “Do Not Track” measure, an idea recently floated by the Federal Trade Commission, has broad public support, according to a USA Today/Gallup poll. Of those surveyed, 30% responded that advertisers should not be allowed to match ads to specific interests based on the Web sites they visited.

Trends In Consumers’ Time Spent With Media

TV is still tops, but internet and mobile use are growing. What do consumers’ changing media habits mean for marketers?

Can Consumers Learn To Love Behavioral Targeting?

Targeting based on a web user’s actions is so unpopular the question is not, “Who likes it most?” but, “Who hates it least?” Public opinion is driving the possibility of legislation or regulation, and marketers’ efforts to educate about the benefits of targeted advertising may fall on deaf ears.

On Cyber Monday, Amazon Sold 158 Items Per Second

TechCrunch reports that on Cyber Monday, Amazon customers ordered more than 13.7M items worldwide across all product categories, which translates to a self-proclaimed,record-breaking 158 items per second. According to comScore, overall online spending in the United States surpassed $1B on Cyber Monday in 2010, up 16% versus year ago. Clearly, Amazon took a huge piece of that particular pie.

7 Predictions For The Gaming Industry In 2011

In 2010, motion hardware such as Microsoft Kinect and PlayStation Move made their debuts, the Nintendo Wii stayed put but still held its own, and the first 3D handheld gaming system was introduced. And let’s not forget that smartphone gaming took the market by storm. Against that promising backdrop, let’s polish up the old crystal ball and take a look at some predictions for 2011.

Facebook Second To Google In Driving Video Traffic

Facebook now drives more web video traffic than any other internet property other than Google. Most video is consumed during the week, on Tuesdays and Wednesdays. But people watch longer videos on the weekends, with the lengthiest web-video sessions happening via video game consoles rather than PCs or mobile devices.

Email, Social Media To See More Marketing Dollars In 2011

Email and social media seem to go hand in hand: Marketers say they are the two areas most widely expected to receive increased funding next year, and the channels will become more integrated as email marketers adopt still more social tactics.

Top 10 Digital Advertising Innovations Of 2010

As Mashable recently noted, Silicon Valley is quickly becoming the new Madison Avenue. Looking back over the past year’s advertising landscape, it’s not the individual campaigns that stick in the mind as much as the use and pioneering of new technology. Here’s a look at some of the top new technologies that redefined advertising in 2010.

The 10 Hottest Private Companies In Tech

SecondMarket, a firm that facilitates alternative investments, has shared with Mashable a list of private companies its buyers and potential buyers were most interested in this year. The list is based on the percentage who indicated they were interested in each company.

The Anatomy Of The Facebook Status Update

Facebook’s users are updating their status millions of times per day, but what are they talking about?  Facebook’s computers analyzed approximately 1M status updates from U.S. English speakers. It then broke down those updates based on context, demographics and content to figure out just what its users are buzzing about.

Final Shopping Weekend Before Christmas Sees Growth of 17 Percent to Push U.S. Online Holiday Season Spending Past $28 Billion

comScore reports holiday season retail e-commerce spending for the first 49 days of the November – December 2010 holiday season. The final shopping weekend before Christmas reached $900M in retail e-commerce spending, representing a strong 17% growth rate versus last year.

U.S. Top 10s And Trends For 2010

The Nielsen Company released a list of the most popular media and consumer spending trends in the U.S. for 2010, covering everything from the most popular television shows, to the most liked commercials, book sales, purchasing trends, top mobile apps and more.

Who Relies Most On Smartphones For Shopping?

The holiday season has many consumers turning to their smartphones for the first time to assist in shopping, a habit that will be sure to continue into the new year. Women, young people and ethnic minorities will be using them most.

Free Shipping Day Punctuates Heaviest Week of U.S. Online Spending in History as Four Individual Days Eclipse $900 Million

For the holiday season-to-date, $27.46B has been spent online, marking a 12% increase versus the corresponding days last year.  Free Shipping Day achieved a 61% increase versus the corresponding shopping day last year, highlighting the appeal and success of the promotion in which more than 1,500 merchants offered free shipping.

Do Americans Watch More DVR’d Commercials Than You Think?

Once a novelty, the digital video recorder is now in 38 percent of U.S. homes, and its increasing popularity represents both a blessing and a challenge for the TV and advertising industries.

Purchase Intent For 3DTV Varies Around The Globe

It has been almost a year since 3DTV was broadly debuted at the Consumer Electronics Show where nearly all international TV manufacturers demonstrated their new 3DTV capabilities and generated significant buzz around the emerging technology.

The NPD Group Reports On Video Game Purchase Drivers

According to Games Purchase Drivers 2010, a study from The NPD Group, an average of 71% of games acquired in the past three months are comprised of physical games and 29% are digital. Among buyers of digital video games, gaming web sites were the most used source of acquisition for purchase of digital games, with 47% of buyers using sites like BigFishGames and Steampowered.com.

Online Ad Spend Surpasses Newspapers

According to eMarketer forecasts, US spending on online advertising in 2010 will push pass newspapers for the first time.

Resources Are Now A Big Issue For Social Media Marketers

Social media marketing was once seen as an easy, low-cost channel to reach consumers—with the little problem of a lack of proven ROI. Now that they have a better idea what a real social media marketing effort involves, companies are finding time and resources may be an even bigger issue.

3/4 Of All UK Music Downloads Pirated In 2010

Despite increased industry efforts, music piracy continues to grow. In the UK, 1.2B songs were downloaded illegally by 7.7M people in 2010, according to recording industry trade group BPI. That compares to 370M tracks including songs on albums bought legally.

Gaming Is The Top Segment For Electronic Holiday Gifts

Consumers this holiday season are seeking video game consoles, smartphones and cameras — but on the cheap, if possible, according to the Giftmeister 2010 Holiday Gifting Trend Report. The findings, based on the purchases of 20,000 Giftmeister customers from the past 30 days, show video games/video game consoles are the number-one category shoppers are seeking this year. But among women, cameras topped the list.

Why Are Some Records Outperforming Singles?

By now everyone knows the day that we will never forget is actually just the day The Beatles became available on iTunes. Big deal, right? The story may not be as newsworthy as Apple indicated in its teaser message. However, perhaps it can teach us something about music and its consumption.

Facebook On Track For $2B Revenue In 2010

Forget the $1B figure thrown around earlier this year; sources close to Facebook financials say the social network is close to reporting revenues of $2B for 2010. If these reports are accurate, Facebook’s annual revenue would have more than doubled since last year, when the company made around $800M.

Everyone Uses E-mail, But Blogging Is On The Decline

Pew Internet has updated its data on how different generations are using the Internet for 2010. Overall, virtual worlds and blogging aren’t very popular in any age group, which probably indicates that tools such as Facebook and Twitter – which also enables users to express themselves online – have substituted blogging for many users. E-mail, on the other hand, has become nearly ubiquitous, even among adults ages 74 or over.

Young And Mobile: A Global View Of Cellphones And Youth

Nielsen’s new whitepaper, “Mobile Youth Around the World” reveals that most young people with mobile phones got to choose their own device.

Game Consoles Edge Closer To Serving As Entertainment Hubs

As U.S. consumers eye a selection of video game consoles this holiday season, their choices offer an increasing array of entertainment features in addition to traditional offline gaming.

What Tablets Can Do For Marketers

A new eMarketer report examines the tablet market and discusses the opportunities for publishers and marketers to take advantage of the fast-growing new device.

Free Shipping Is The Hook

“… free shipping has become a critical driver of e-commerce purchasing… the majority of consumers (say) they will abandon their shopping carts if they get to check-out and find that free shipping is not included,” according to comScore chairman Gian Fulgoni.

What Shoppers Want From Retail Apps

Consumers have shown frustration with retailers’ mobile offerings, and many retailers are far behind in the m-commerce arena. What would shoppers consider most useful on their smartphones?

Email And Social Marketing Top Budgets

A new survey, conducted by Zoomerang, reflects the attitudes of business leaders in regards to their planned marketing budgets, priorities and challenges for 2011. The data reveals an optimistic marketing outlook, and, for the second year in a row, email marketing and social media marketing remain the top targets for increased spend.

Time Spent On Internet Is Equal To TV

A new consumer survey from Forrester Research found that for the first year, the amount of time U.S. households spent watching TV and using the Internet is equal at 13 hours per week. This comes on the heels of research showing that younger consumers (18-30) already spent more time on the Web than watching TV. Now, people 31-44 are also spending more time online than with TV.

Harnessing The Value Of The Digital News Audience

A new eMarketer report examines the audience for digital news and discusses how publishers can monetize it and how marketers can target it.

Marketers Buy In To Promoted Tweets

More marketers are buying ads on Twitter. Although many are still waiting to see solid results, some large brands are taking the risk.

Adweek Media Forecast 2011

2010 was a dervish of activity in terms of changes in content and advertising, technological advances and the ever-looming specter of government regulation. Expect 2011 to be just as chaotic, challenging and intense, as major players—and startups unknown at present—blaze new trails and seemingly everyone everywhere strives at all times (and by any means possible) to stay digitally connected. Adweek’s editors take a look at what’s ahead in key industry sectors.

Social Media Is Greater Marketing Priority For Small Businesses

Many small businesses have been slower to adopt social media marketing, especially when some still lack a web presence. But small businesses are finding social—especially Facebook—ever more important for gaining and keeping customers.

How To Build A Better Banner Ad

The simple banner ad is a favorite of marketers but largely dismissed by consumers. What’s going on?

Who’s Using Twitter?

The Pew Center is out with a new report that focuses on Twitter usage in the U.S., and it reveals that 6% of the entire U.S. adult population uses Twitter.

Debunking Five Myths About Holiday E-commerce

With the online holiday shopping and buying season in full swing, comScore debunks five myths about e-commerce that still seem to be making the rounds in the media. Many of these myths have tended to originate as a result of the use of inappropriate research methodologies.

10 Ways to Engage The Buying Brain During The Holidays

To the buying brain, the barrage of holiday messaging can come across as so much noise. Overwhelmed by the clutter of competing messages and displays, the brain tunes out all but the most clear and relevant ideas.

How Many Marketers Are Using Social Media?

A new eMarketer report analyzes marketers’ approach to spending on social media and finds the channel is now a major part of the marketing mix.

iPad Sales To More Than Double Next Year

eMarketer forecasts major growth for the tablet market in the coming years, with iPads continuing to take the lion’s share of the market and increase sales in 2011 in the triple digits.

Daily Deals Are All the Rage This Holiday Season

With the buzz around Groupon, and Google’s failed bid to buy it, daily-deal sites are hotter than ever. Cost-conscious consumers will look to these daily deals this holiday season to save money while still giving great gifts. These sites can spur participation by linking to charities and nonprofits during this season of giving back as well.

“Pet Society” Sells 90 Million Virtual Goods Per Day

If you weren’t convinced that social gaming and virtual goods are big business, here’s a stat for you: EA’s Pet Society sells 90 million virtual goods per day.

Display Spending Begins To Catch Up With Search

eMarketer’s latest online ad spending forecast projects strong growth in display advertising as branding becomes a more important goal of digital marketers and formats like video promise more for brand marketers.

Local Mobile Ad Spending To Continue Dramatic Growth

Mobile advertising has gained its seat at the marketing table, and researchers expect local mobile spend to surpass $2 billion by 2014.

The Best View Of Black Friday And Cyber Monday Performance

The report by NPD Group, Anatomy of Black Friday & Cyber Monday 2010, reveals the who, what, when, where, why, and how of this year’s big holiday shopping kick-off. Now you can find out who shopped, who purchased, and who didn’t take advantage of Black Friday and Cyber Monday specials.

Flash-Sales Sites Light Up Ecommerce

A new eMarketer report investigates the up-and-coming category of flash sales and examines how retailers can make the most of the new opportunities offered by the format.

Most Marketers Shift Toward Branded Content

The effectiveness of custom-branded content for marketing, compared with more traditional forms of advertising, is no secret for a majority of marketers. About two-thirds report putting more dollars toward the area.

Online Ad Spend Continues Double-Digit Growth

Economic caution is leading to more online ad spending, and eMarketer forecasts online outlays in the US will rise by more than 10% each year through 2014. The main contributors to growth? Big brand marketers and SMBs.

Big Jump In Social Media For Holiday Marketing

This holiday shopping season, three-quarters of retail CMOs say they will be doing social media marketing, up from about half last year. Print remains the top holiday marketing vehicle, but online is gaining ground.

By Traffic, Groupon Is Ten Times Bigger Than Its Nearest Competitor

According to traffic stats, LivingSocial saw a boost over the summer that never turned into the hockey stick graph most companies like to see as an indicator of early, rapid growth. Rather, traffic briefly held steady then began to dwindle. Groupon, on the other hand, saw a dip in traffic in September, but it’s otherwise been on a steep incline since the beginning of 2010. Mashable takes a look at the data.

Timeshifting TV Viewers Shifting Up Fast

According to a new study from The Nielsen Company, with almost 100M US viewers watching timeshifted TV, these viewers grew at a much faster year-over-year rate than the number of traditional in-home TV viewers.

New TV Comedies Show Uptick In Viewer Engagement Vs. Last Year

This season’s new comedies are showing a significant uptick in viewer engagement with a 5 percent increase over last year according to Nielsen.

Younger And Younger, More Kids Are Online

Moms on the go are handing over their mobiles to kids, exposing ever-younger children to the internet.

Should Marketers Re-think Animated TV Ads During The Holidays?

With shopping season and holiday ads in full swing, new Nielsen research looks at viewer engagement for commercials that use animation vs. live action.

2011 Trends: Content Marketing Is Critical

eMarketer CEO Geoff Ramsey talks about creating magnetic content that naturally attracts consumers to a brand, instead of just pushing interruptive advertising at them. Part 3 of 4 on trends for the new year.

Getting Bulk Emails To Perform Like Targeted Campaigns

Research has shown that targeted, segmented emails perform better than bulk promotional mailings because users perceive them as more relevant. But some bulk emails can appear more targeted than they are—and perform well to boot.

How Entrepreneurs Are Using Kickstarter To Fund Their Dreams

Mashable takes an in-depth look at Kickstarter to find out why so many entrepreneurs are turning to crowdfunding to fund their projects. Kickstarter projects come in all sizes, so they spoke with three different project creators about the how’s and why’s of crowdfunding.

The 'Facebook Killer' Won't Look Like Facebook

The so-called “Facebook alternative” Diaspora has achieved extensive media coverage — including an article in the New York Times — and raised tens of thousands of dollars in funding from online donors. But Diaspora is no Facebook rival, and history tells us it won’t make a dent in Facebook’s success, according to Mashable’s Pete Cashmore.

HootSuite Reaches 1 Million Users

Social media dashboard HootSuite has reached an important milestone: 1 million registered users. To celebrate the event, HootSuite shared some stats from its two-year history.

Free Shipping For The 2010 Holiday Season

Free shipping is a pretty important driver of e-commerce activity, a trend that has been growing over the past several years. It really began to emerge as an important incentive around Cyber Monday promotions, but has increasingly become an everyday promotion in the online retail environment. comScore data highlights the emerging importance of this trend.

If Your Target Audience Is Teen Holiday Shoppers...

According to a timely AMP Insights Holiday Shopping Behavior survey looking at teens between the ages of 13 and 19, with 45% male and 55% female respondents, 39% began shopping on Black Friday and another 29% started a month ago.

Which Consumer Electronics Sold Best On Black Friday?

Portable MP3 players, video game consoles and accessories, and computers including notebooks and tablets were among the most popular electronics shoppers purchased this weekend, according to interim results from the Consumer Electronics Assn.’s Black Friday Survey.

2011 Trends: Future Of Online Ad Buys

eMarketer expects several trends to heat up and affect how online advertisers conduct their display campaigns. How will real-time bidding and the question of whether to target audiences or the sites they visit influence the display market? Part 2 of 4 on next year’s trends.

Is Social Media Marketing Integration Years Away?

The longer companies have been using social media, the better integrated their efforts are as a part of the marketing mix. But many marketers have been in the social space only for a short time, and it can take a lot of experience to develop more sophisticated programs.

4 Misconceptions About Marketing In Social Games

Social games, like FarmVille, Mafia Wars and MyTown, racked up a number of high-value brand partnerships during the past year, and the social gaming industry in general is seeing huge interest from investors and consumers. Brands are taking notice and acting quickly, implementing innovative ways to advertise in social games and capitalize on the rise of virtual gaming. Carree Syrek, a partner in social media strategy at Mindshare, recently spoke at ad:tech on the common misconceptions that companies have about marketing in social games.

Brands are taking notice and acting quickly, implementing innovative ways to advertise in social games and capitalize on the rise of virtual gaming.

Carree Syrek, a partner in social media strategy at Mindshare, a global media and marketing services company, recently spoke at ad:tech on the common misconceptions that companies have about marketing in social games. Here’s are the four concerns she discussed.

How To Make Your Music Video Go Viral: 10 Tips From Cee-Lo, OK Go & More

The web has opened up a tour bus-full of opportunities for bands hoping to get their music out there via the cinematic medium. While marketers have been trying and failing to figure out exactly how to make a music video go viral for a while now, Mashable has compiled some words of advice from those who’ve been there.

How To Double Your Gift Card Sales

For retail stores looking forward to the holiday retail boost, gift cards can be a significant bonus. Last year, consumers spent $23.6B on gift cards during the holiday season, with an average of $40 spent per card, according to data from the National Retail Federation. Here are some tips to help you capture your share of the gift card market this season.

Holiday Spending On The Rise At Online Retailers

More numbers are trickling in for the start of the holiday shopping season, specifically as it pertains to online retailers. ComScore reported on Sunday that online retail spending is up 13% in the first 26 days of November versus the same period last year. The research firm also indicates that Black Friday online sales were up 9% versus Black Friday 2009, with a total of $648M spent.

Clicks Are Just A Part Of The Picture

One of online marketers’ simplest metrics to keep track of, the clickthrough rate, has been in decline for years, notes eMarketer. Based on longitudinal data from MediaMind, however, that decline appears to have stopped. The company’s analysis of data from July 2006 through July 2010 shows that annual average click rates have plateaued, at 0.09%.

Family Still Matters Most

Laments about the decline of the traditional family have become a tradition in their own right as households with married parents and a couple of rosy-cheeked kids have ceased to be a demographic norm. Even while documenting a decline in the centrality of marriage in modern society, though, a Pew Research Center survey finds Americans still intensely attached to family life.

Social Media Data: The Benefits Of Friends

The real money in social media might not reside in the ads that sit on web sites like Facebook and Twitter, but in the data produced by users’ frantic friending and sharing.

2011 Trends: Census Highlights Demographic Shifts

The results of the latest decennial census will begin to be released next year. eMarketer analyzes how they are expected to reinforce the need for more resonant multicultural marketing. Part 1 of 4 on next year’s trends.

The State Of Small Business Online Marketing Budgets

Small businesses are predicted to maintain steady marketing budgets next year, including spending on websites, direct mail, e-mail marketing, social media and print advertising, according to a recent survey by Zoomerang and GrowBiz Media.

Mobile Advertising To Hit $1 Billion In 2011

A whitepaper from Smaato, utilizing consumer research for mobileSQUARED by Lightspeed Research, acknowledges that the US is the second largest mobile advertising market in the world, behind Japan, which is the world’s only billion dollar mobile advertising economy. In 2010, the US mobile advertising market will be worth $797.6 million, rising to $5.04 billion in 2015.

Why Social Media Is Top Priority For Search Marketers

Social media marketers have been working to integrate their efforts within marketing departments, and digital marketers of other stripes are doing the same. Next year, search marketers will put social media at the center of their SEO and PPC campaigns.

Consumers Find An Additional $75 To Spend On Christmas This Year

According to a Gallup poll conducted in November, in which respondents were asked to predict the total amount they will spend on Christmas gifts this year, they will spend $714 — well exceeding the $638 they forecast in November a year ago for the 2009 holiday season, but still trailing the forecasts recorded over most of the last decade.

Kids In The U.S. Eyeing Big-Ticket Tech This Holiday Season

With Black Friday rapidly approaching, parents may want to get up early Friday morning to find deals, as a recent survey shows their kids are eyeing some wallet-stretching electronics this holiday season.

Survey: Americans Ready To Spend On Black Friday

A new survey by The Nielsen Company shows that nearly one in five Americans will shop the Friday after Thanksgiving (aka Black Friday) and more than half (61 percent) plan to spend $100 – $500.

What Makes Millennials Happy?

As if life weren’t complicated enough in an era of technological and economic flux, today’s 18-25-year-olds must also cope with unpredictable shifts in gender roles. It’s one aspect of the culture wars in which no one is granted the safety of non-combatant status. However, a newly released survey of millennial-generation adults by Euro RSCG makes it clear that the tensions don’t reliably play out the way you might guess.

Radio Q3 Revenue Up 6%

Radio revenue was up 6% in third quarter to $4.4 billion, according to figures released Friday by the Radio Advertising Bureau. While national was strong, up a healthy 10% in the quarter, local growth was slower at 3%. Combined, local and national were up 5% to $3.7 billion.

NPD Reports On The Importance Of Gift Cards This Holiday

The NPD Group’s ninth annual survey of consumers’ holiday spending intentions takes a look at the gift card phenomenon.

Leveraging Best Practices For Social Media

Marketers fall on a spectrum in their engagement with social media, with leaders, followers and others in between. Different strategies to integrate and participate in social media can help achieve a brand’s goals, from word-of-mouth marketing to brand loyalty and beyond.

Consumers To Retailers: Improve Your Mobile Sites

Many shoppers plan to pull out their mobile phones for shopping this holiday season, and more than half of consumers say they are more likely to purchase from a retailer with a mobile site. But retailers are far behind.

Don’t Create An App For Apps’ Sake

The trendiness of mobile apps has made them a popular tactic among some marketers who want the latest, coolest thing—even if it doesn’t always make sense for their brand. In some sense, they may be right. Consumers do consider apps a must, according to a survey conducted by Harris Interactive. But the survey also highlighted the danger of developing an app for its own sake.

Top 10 Holiday Trends For 2010

The official beginning of the holiday shopping season kicks off next week, and the National Retail Federation (NRF) has been busy pumping out survey data about Americans’ spending habits. This year holiday spending is on the rise, if only slightly. According to the NRF, consumers plan to spend $689 in 2010 on holiday-related shopping, compared to $682 in 2009.

ThinkHoliday With Google

Did you know that 73% of consumers have started researching their holiday purchases? 89% of those consumers started their shopping online. Google has a wealth of information on what consumers are searching for. As holiday nears, check out what products are hot and how consumers are already thinking about Black Friday.

State Of The Media: TV Usage Trends, Q2 2010

Nielsen’s latest State of the Media fact sheet shows that in the second quarter of 2010, U.S. television continued to reach more people over more platforms. The amount of television viewing in the U.S. remains high.

Could Brands Improve Their Outreach To Bloggers?

Bloggers may be doing less than in the past to promote products and services on their site, and many think that brands are not treating them well. Better blogger outreach could be in order.

Bright Picture For US Online Holiday Sales

A new eMarketer report forecasts a healthy increase in US retail ecommerce sales for the holiday season, helping to boost overall online sales for the year.

How To Influence Teen Girls Online

Teen girls in the US spend the greatest amount of media time online—especially on social sites like Facebook—and can be great sources of peer recommendations. How can marketers tap them as advocates?

Mobile Couponers

According to a study from IHL Group, 8 in 10 US mobile phone users currently uses or will use mobile text coupons within 24 months. The other two retail-related consumer mobile activities currently used by more than 20% of mobile phone subscribers are regular barcode and 2D barcode. Coupons on mobile screen only have 16% current engagement, but 38% planned engagement within the next 12 months, second only to text coupons in this category.

How Women Connect, Catch Up And Find Comfort With Online Video

Consumption of online video content in the U.S. continues to skyrocket and women aged 25-44 are a major force behind the rapid adoption. A new study looks at not only when, but also how and why women use online video in their daily lives.

NPD Reports Consumers Say They Will 'Pre-search' Their Holiday Purchases

The recently released results of The NPD Group’s 9th annual survey of consumers’ holiday spending intentions show that 62% of respondents said they will spend time doing their ‘homework’ or ‘pre-search’ before they buy gifts this holiday season.

Have Click Rates Finally Stopped Declining?

After years of dropping click-through rates on display ads, research shows performance is reaching a plateau—though clicks still don’t tell the full story.

Search Marketers Tap Social To Boost SEO

Social media marketing is valuable for more than just engaging in a conversation with consumers. Marketers have also recognized its usefulness in search engine optimization efforts and getting websites noticed.

Are Web TV Viewers Cord Cutters -- Or Keepers?

Pay TV industry folks have heatedly debated this fall whether consumers are dropping their cable or other TV subscriptions to watch more TV content online. A new study by Nielsen, commissioned by the Cable & Telecommunications Association for Marketing, argues that most people who watch at least some content from the Web on their TV sets are “cord keepers” rather than “cord cutters.”

What Are The Benefits Of Email-Social Media Integration?

Email marketers have been ramping up integration of their efforts with social media marketing in a variety of ways. Research shows the pairing may be even more effective than crunching web analytics.

Men Care About Causes Too

Women—especially moms—may be the typical targets of cause marketing campaigns, but research shows men are also willing to spend more to support something positive.

Activate Your Brand’s Super Influencers

As a marketer, you’ve undoubtedly heard about the 1% rule — that just 1% of your brand’s social media followers are responsible for the majority of sharing. They share your social media campaigns with their larger social network, passing on links to your contests, promotions, deals, and other marketing campaigns. These key influencers are more than just fans — they’re brand ambassadors.

Embracing The Digitally Fueled Path To Purchase

Ted Flinn of agency TracyLocke spoke with eMarketer about the evolution of shopper marketing and why understanding all the digital touchpoints along a consumer’s path to purchase is critically important to brands and retailers.

How Marketers Can Keep Brand Fans On Board

Social media marketers put a lot of effort into building followings on their social network pages. But once the novelty has worn off, what should they do to make sure fans stay engaged?

Holiday Campaigns In Full Swing

According to Chad White, research director at Responsys and author of the Retail Email Blog, as of Oct. 29, 57% of top online retailers had begun their holiday email marketing campaigns. Prior to October, first references to the holidays by retail email marketers we’re running ahead of both 2008 and 2009 levels.

Guess How Many Hours Of Video Are Uploaded To YouTube Every Minute

In March, YouTube said that 24 hours of video was being uploaded to YouTube every minute? Now that number has jumped to 35 hours per minute. That breaks out to 2,100 hours uploaded every 60 minutes, or 50,400 hours uploaded to YouTube every day.

Brand Values Impacted Significantly By Blended Online Ad Channels

iProspect, in conjunction with comScore, conducted a 2010 study to uncover the true effect of the digital media channels, and the effect of branding on customers’ purchase paths. The research involved both real-time monitoring of Internet user behavior, and post-behavioral surveying of those users.

Fortune 500 Nearly Doubles Use Of Twitter

Major corporations are turning on to the value that smaller, more agile marketers discovered in the microblogging service and getting in on the act en masse.

Small Businesses Focus Online Spend On Websites

While some small businesses have adopted low-cost online marketing tactics like social media, the biggest spending area remains on their website. SMBs may have to reach out more to boost their online marketing effectiveness.

A Loyal Follower Is Hard To Find (And Keep)

According to the 2010 Cone Consumer New Media Study, loyal followers can be hard to come by for companies trying to reach consumers online. New media users still choose to demonstrate affinity (“like” or “follow” or subscribe to RSS feed) for an average of only 4.6 companies online, making this an exclusive club.

Online Branded Communities Grow Up

As companies hone their skills at making social media experiences engaging and effective, they are following more best practices and thinking more strategically about how to connect with their online communities.

For College Students, Mobile Web Is The Norm

Undergraduates—even those who aren’t normally early technology adopters—have become a leading audience for internet-capable handheld devices. They are even more likely to have one than a desktop computer.

Is Social Media Making Consumers Antisocial?

For all the sensational talk of social media “addictions” and young people who can’t tear themselves away from a screen long enough for some face time, sites like Facebook and Twitter don’t seem to be hurting the social fabric.

Advertisers Demand Proof Of Online Video’s Efficacy

Online video advertising is growing at a fast pace in the US. eMarketer forecasts a spending increase of 48.1% to over $1.5 billion this year, followed by a further boost of about 43% for the next two years. But publishers and video ad networks have concerns about their effectiveness.

Tapping The Benefits Of Social Sign-In

Retailers, media and entertainment sites, and other web properties that think allowing people to sign in with social network IDs will bring greater engagement must provide web users with many account options.

Just Around The Corner

According to a compilation and analysis of current studies, Mintel predicts 9 key consumer trends for the year ahead, examining how long term behavior has been impacted and created a new way of life. In 2011, consumers are living for the long term with attitudes inspired by a changed value set, says the report.

Mobile Snapshot: Smartphones Now 28% Of U.S. Cellphone Market

Nielsen reported that as of the third quarter of 2010, 28% of U.S. mobile subscribers now have smartphones, cellphones with operating systems resembling those of computers. Among those who acquired a new cellphone in the past 6 months, 41% opted for a smartphone over a standard feature phone, up from 35% last quarter.

Do Mobile Users Prefer Browsers Over Apps?

App downloads have shown impressive growth over the past year, but, according to research from Adobe Systems, many mobile device users appear to think browsers offer the better user experience. Mobile users polled in the study reported a preference for mobile browsers to access virtually all mobile content. Games, music and social media were the only categories in which users would rather use a downloaded app than browse the mobile Web.

NBCU Says Old Is The New Young

NBC Universal wants advertisers to know that when it comes to consumer spending based on what they see in television ads, the 55-64 demo is the new 18-34 — or it’s just as important as that younger demo.

In Mobile Content World, Men Lead In Spending

The always-on world of mobile content generated by the proliferation of smartphones has brought back the young male early adopter. Men are consuming more mobile content, doing more mobile shopping, spending more money and reporting higher satisfaction doing so than their female counterparts.

The Role Of Customer Product Reviews

A new eMarketer report analyzes how retailers have implemented customer reviews, how shoppers use them, and the possibilities for more social implementations.

Still Waiting On That Mobile Couponing Explosion

With traditional and online coupons becoming popular during the recession, and the mobile channel playing an ever-greater part in the lives of consumers, forecasters have expected a big takeoff for mobile couponing. Usage has been low, but it is building.

Millennials Show Off Brand Relationships

Engaging with brands online is a form of self-expression for many social media users, and Millennials worldwide make brand relationships a top personal identifier on social sites.

55% Foresee Doom For Traditional News Media

Consumers are ready to write an obituary for traditional news media, and they won’t expect to see it in print or on a network newscast. In a Harris Poll conducted for 24/7 Wall St., 55% agreed that “Traditional media as we currently know it will no longer exist in 10 years.”

Social Media Increases Small-Business Exposure

As more small businesses get on board with social media marketing to improve relationships with customers and gain new ones, they report that the primary benefit of such efforts is greater exposure.

Introducing Gen C – The Connected Collective Consumer

Just who or what is Gen C? This question, posed by Mr. Dan Pankraz, Planning Director/Youth Strategist, DDB Sydney, speaking at Nielsen’s inaugural Consumer 360 Conference in Jakarta, Indonesia, drew curious looks and blank faces among participants. Mr. Pankraz highlighted the need for companies to understand and engage Generation C, a group he believes to be the most highly influential in the world due to their need to share their lives via social media platforms. Unlike Gen Y or Gen Z, Gen C is not an age cohort. “Gen C are teens and 20-somethings that have been “hatched’ out of social media.

Multichannel Shopping Key For Holiday Season

The complex interplay of online, in-store and mobile shopping is important to the retail sector year-round, and this holiday season will find consumers taking a variety of routes from research to purchase.

Investing More Time Brings Sophistication To Social Media Efforts

Nonprofits are savvy users of social media marketing and have sometimes even been ahead of brands in their use of the channel. Research shows that the more experience they have—and the more time they spend on their efforts—the more successful their campaigns.

Time Shifters More Demanding

According to SAY Media, with comScore and TRU, consumers who’ve shifted the majority of their video viewing to non-live video content make up a significant portion of the adult, online population in the United States. This Off-the-Grid group represents nearly one third of the adult, online population in the United States -nearly 56 million people and growing, says the report.

Thrifty Holidays Ahead?

In polling by The NPD Group, 9% of respondents said they plan to spend more this holiday-shopping season (down from 11% saying the same in 2009′s polling). But 30% plan to spend less (matching last year’s figure), with the other 61% expecting to hold their holiday expenditures flat.

Gaining Consumer Trust Online And Offline

A new eMarketer report examines the state of consumer trust and the importance of word-of-mouth both on social media and in the real world.

Who Is In Danger Of Cutting The Cable Cord?

Most Americans remain attached to pay-TV services, but the rise of online video is helping others give up their subscriptions, or at least consider it. Recent surveys provide a picture of who might be leaving cable behind.

Retail Landscape 2015: 10 Predictions

As we manage through one of the most challenging U.S. economic downturns, American consumers have made significant shifts in what they buy and watch. From planning their shopping trips to focusing on value to trading down to going out less and staying in more, consumers have pressed the reset button and fundamentally changed their habits.

Audience: New King Of The Hill?

If content is king, audience is quickly challenging its right to the throne, as value shifts to end-user actions.

What Today's Young Adults Believe

A survey finds 18-25ers eager to change the world, using social media as a tool — but less committed to doing this through their choices as consumers.

Industry Trends Spur Big Mobile Ad Spending

A new eMarketer report predicts dramatic growth for the US mobile advertising space, in part because of developments that have redefined the mobile device and advertising markets.

Good Experiences Motivate Women To Share Product Info

Marketers know women are powerful sources of word-of-mouth and rely heavily on friends and family for help with purchase decisions. The best way to get them talking may be simply to impress them.

How To Socialize Customer Reviews

Sam Decker of Bazaarvoice spoke with eMarketer about the opportunities retailers and brands have to maximize customer review content.

Connected Devices: Does The iPad Change Everything?

The growing popularity of connected devices – especially Apple’s iconic tablet computer, the iPad – are starting to change how people consume media. And with sales of these devices expected to be a bright spot in an otherwise lackluster holiday shopping season, everyone, be they media companies, publishers, apps developers, advertisers, device manufacturers and wireless carriers are all trying to understand how to leverage this emerging segment.

A Case Study In How Consumers Redefine Value

During the recession, value was about consumers trading down and making sacrifices. Today, it is increasingly about consumers weighing not only the costs of goods, but the multitude of benefits they offer as well.

Seeing Video Ads Everywhere

Survey data from GfK MRI confirms the popular wisdom that consumers can run but they can’t hide from advertising. 30% of respondents said they’d seen a “place-based” video ad in the 30 days before being queried.

Created In High-Def, But Not Seen That Way

A study by Extreme Reach finds a wide disparity in the proportion of commercials created in HD and the proportion that actually run in HD, largely due to a lag in adoption by local TV stations and cable systems.

NPD's Holiday Market Research

The NPD Group released the top ten list of where consumers intend to shop for holiday gifts this year. This year, fewer consumers plan to shop in each of the top ten channels.

How Effective Is Sharing Via Email Vs. Social Media?

Research on content-sharing paints a complex picture of who is sharing what via which channels and why—and whether it’s being read and clicked on.

The Power Of Welcome Messages

Segmented, targeted messages perform consistently better than bulk mailings, and welcome messages are no exception. While some data has suggested welcome mailings are slower to produce transactions, clicks and revenues on the new-subscriber messages are well above average.

Big Money Medium, Sub-Optimal Creative: Why Now Is The Time For A Creative Revolution In Digital Advertising

comScore ARS released the results of years of research illustrating the relative importance of creative in driving ad-induced sales. It has found that the quality of an ad’s creative is 4 times more impactful in influencing sales shifts than the media plan itself. More specifically, the study findings show that 52% of shifts in brand sales are attributable to the quality of creative – making creative far and away the single most impactful driver of sales change.

Corporate Blogging Goes Mainstream

Blogging has grown into a vital marketing tool for all types of companies, including Fortune 500 marketers and mom-and-pop retailers. eMarketer estimates that 34% of US companies will use a blog for marketing purposes this year, a proportion that will continue to grow to 43% by 2012.

Shoppers Take A Nonlinear Path To Purchase

The path to purchase is increasingly nonlinear, according to the findings of a global retail study conducted by Microsoft Advertising and Carat.

Let Me Talk To A Person

According to Empathica Consumer Insights research of more than 15,000 Americans and Canadians focused on banking, consumers’ preferred channels, and bank loyalty factors, 41.4% of consumers indicated their preferred banking channel was the Internet, followed by Branch at 32.6%, ATM at 23.3%, and Mobile and Telephone a distant fourth and fifth at 1.5% and 1.3% respectively. Yet, when a problem arose, consumer preference drastically shifted.

Apps Go Upmarket

Significant numbers of wealthy Americans are getting into the apps act as they deploy mobile devices as tools for luxury shopping A survey for the report finds 34% of affluent respondents saying they’ve downloaded applications to their smartphones, with another 11% saying they intend to do so in the near future. Those who’ve already done so have downloaded an average of 13 apps and use seven of them regularly.

Mobile Ad Spending Up Nearly 80% In 2010

Mobile advertising has broken into the mainstream, reaching $743 million this year and forecast to surpass $1 billion in 2011.

Eventbrite Study: Facebook Like Worth 6X A Tweet

A study by online ticket seller Eventbrite looks at the value – in terms of conversions to sale – of a variety of online social interactions. The study showed that one share on Facebook equals $2.52 in sales on Evenbrite where as a share on Twitter equalled $.43.

Retailers Escalate Plans For Mobile Commerce Sites

A survey by Internet Retailer, in conjunction with Vovici Corp., of 149 chain retailers, web-only merchants, catalog companies and consumer brand manufacturers, finds that today only 8.8% of retail organizations operate a mobile commerce site, but 75.9% of retailers expect to launch a mobile commerce site. Of those, 31.9% expect to be selling through mobile phones in under six months and another 52.6% in less than one year.

U.S. Teen Mobile Report: Calling Yesterday, Texting Today, Using Apps Tomorrow

If it seems like American teens are texting all the time, it’s probably because on average they’re sending or receiving 3,339 texts a month. That’s more than six per every hour they’re awake – an 8% jump from last year. Using recent data from monthly cell phone bills of more than 60,000 mobile subscribers as well as survey data from over 3,000 teens, The Nielsen Company analyzed mobile usage data among teens in the United States for the second quarter of 2010.

Which Kind Of Ads Do Folks Find Most Helpful?

TV advertising scores best in an AdweekMedia/Harris Poll that asked respondents to pick the category of ads they find most helpful when deciding what to buy.

Ad Spend Underpins 20% Of Economic Output

A new report commissioned by The Advertising Coalition says ad expenditures “account for $5.8 trillion, or 20%, of the $29.6 trillion in U.S. economic output” and “support 19.8 million, or 15%, of the nation’s 133.4 million jobs.”

Research Shows Additional $2.6- $2.9 Billion Spent On Video Game Content For First-Half 2010

According to the Games Industry: Total Consumer Spend report from The NPD Group, in addition to the $3.7B spent in the U.S. by consumers on new physical video and PC game software in the first half of 2010, the total consumer spend on content via other monetization methods, including used games, game rentals, subscriptions, digital full game downloads, social network games, downloadable content, and mobile game apps., is estimated in the range of $2.6B to $2.9B.

Brand Campaigns Drive Most Social Media Following

Facebook users who “like” brands want to show their support and keep up to date on new information and deals, but companies themselves must often provide the trigger that actually gets them to sign up with a Facebook page.

TV Ads Perform As Well As Made-for-Web Ads

Do made-for-web ads perform better than re-purposed TV ads? The answer is yes—and no. Dynamic Logic research found that re-used TV spots resulted in higher brand awareness metrics than made-for-web ads. The report showed that online ad awareness got a bigger lift from repurposed video ads than made-for-web video.

Radio’s Loss Is Pandora’s Gain

Time spent listening to the radio is half what it was a decade ago among teens and young adults, but internet listening has tripled.

Americans And Their Gadgets

In recent years the digital world has expanded far beyond the desktop, and consumers can now choose from an array of devices capable of satisfying their need for “anytime, anywhere” access to news, information, friends and entertainment. This report examines the latest research from the Pew Research Center’s Internet & American Life Project regarding seven key appliances of the information age.

Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service

New research from RightNow and Harris Interactive reveals that 82% of consumers in the U.S. said they’ve stopped doing business with a company due to a poor customer service experience. Of these, 73% cited rude staff as the primary pain point, and 55% said a company’s failure to resolve their problems in a timely manner drove them away.

Record Web Ad Spend For First Half

Advertisers spent $12.1B on the Web during the first half of 2010, a record for a half-year period, according to the Interactive Advertising Bureau and PricewaterhouseCoopers. Spending climbed by 11.3% vs. the same period in 2009.

Young Moms Prefer Digital Communication

As the internet becomes almost ubiquitous among moms in the US, less than half of all family communication by Gen Y moms happens face-to-face.

Email Still Tops Facebook For Keeping In Touch

Facebook may have more than 500 million users around the world, but in the US most people online still rely more on email to share content with friends and family.

Global Ad Spending Shows Signs Of Growth

As global ad spending continues a steady climb to recovery in the first half of 2010, advertising in the world’s largest market is also seeing signs of growth, with a 3.8% increase in U.S. ad spending year-over-year, according to figures released by Nielsen.

Adweek's Digital Hotlist 2010

Adweek released their list of top 10 digital companies, along with a quick analysis of each, including a few stats on each company.

Facebook Brand Pages Pay Off

A new six-country survey from DDB reveals that Facebook users who like a brand’s page on the social networking site use its products regularly or occasionally and, after following the brand on Facebook, more than a third of the respondents “want to buy this brand’s product more.”

Mobile Consumers See Value In Advertising

A study by mobile ad network InMobi and comScore uncovered some good news for marketers: Consumers are getting more comfortable with seeing ads on their mobile devices.

comScore Releases First Comparative Report on Mobile Usage In Japan, United States And Europe

comScore released a study on mobile usage and behaviors in Japan, the US and Europe from its MobiLens service. The report examined multiple dimensions of mobile usage including content consumption, demographic comparisons and top social networking brands across markets to provide a comparative look at how consumers interact with mobile media across various geographic markets.

NPD's Holiday Retail Outlook

The NPD Group released the results of its 9th annual survey of consumers’ holiday spending intentions. The study’s results suggest that consumers will approach this holiday shopping season with care.

When Eyeballs And Dollars Don’t Match Up

Influence is the key currency on social media sites, but it doesn’t always follow from simple popularity. How can marketers harness the word-of-mouth power made possible through social media’s complex relationships?

What Is Holding Back Social Media Investment?

Social media may be top of mind for many marketers, but it still tends to fall toward the bottom of budgets. Nearly half of brands claim the jury is still out on its value, and marketing integration remains a stumbling block.

Web-Enabled TVs Leading Home Viewing Revolution

Shipments of televisions that connect to the internet are increasing dramatically worldwide, but Americans are especially interested in integrating the web into the living-room experience.

Pandora Hits 65 Million Registered Users; Up 8% Since July

During a keynote discussion at the Future of Music Coalition Policy Summit, Pandora founder Tim Westergren pointed to a registered userbase of 65M, up from just 60M in late-July. That represents a quick, 8% gain over a very short period.

U.S. Ringback-Tone Sales Fall Again. Will Music Streams Take Their Place?

Annual U.S. mobile music projections from BMI set the value of the 2010 retail ringback-tone market in the United States at $181M, down 7% from its revised 2009 retail forecast of $195M.

Android Most Popular Operating System In U.S. Among Recent Smartphone Buyers

According to August data from Nielsen, Android is now the most popular operating system among people who bought a smartphone in the past six months.

Are Retailers Missing Valuable Conversions With Limited Display Campaigns?

As retailers ramp up their display campaigns for the holiday season, most will be targeting internet users only one or two times with a static banner or rich media campaign. This could be costing them.

Investing In Website Personalization To Boost Conversions

Increasing conversions and revenues is always a prime goal of marketers, who should not neglect their owned media—their own website—in favor of paid advertising and marketing campaigns.

Survey: 20% Listen To Pandora, Alt Rock Tumbles & Other Major Shifts In Youth Listening Patterns

Edison Researh’s American Youth Study 2010 offers a significant survey of the media and technology habits of America’s 12-24 year-olds. The new study reveals signifigant shifts in their musical preferences, the sources they prefer to discover music and increasingly even the devices they use to listen.

Forecast Predicts Strong Digital Download Growth

At present there are 105.4M paid users of digital music in North America. A new forecast predicts that number will grow to 227.2M by 2014.

50 Million Digital Albums Sold In The UK

New figures released by BPI indicate that the ’500 millionth single download was purchased in the UK last week.’ Also, UK digital album sales have topped the 50 million mark. When figures started being recorded four and a half years ago, digital albums accounted for less than 2% of UK music industry revenue—now they’re up to nearly 20%.

Web Searchers Are Tenacious

According to a study by ROI Research, regular searchers are tenacious. 89% will modify their search and try again if at first they don’t succeed, 79% will try a different search engine, and half of the respondents are more likely to click on a search result if it includes an image or if a company/brand appears multiple times on the results page.

'Made In America' Exerts Strong Appeal

With the job market remaining anemic, Americans are sensitive to the spectacle of jobs bleeding out of their economy and fortifying someone else’s. In an AdweekMedia/Harris Poll, 6 out of 10 respondents said a “Made in America” label would make them more likely to buy a product, while hardly any said it would make them less likely to do so.

Study Says Music At Risk In Digital Age

While the industry is beset by more immediate concerns over new platforms and digital copyright protection, its slack preservation efforts — complicated by technical, operational, fiscal and copyright challenges — risk imperiling its legacy, according to a study released recently by the Library of Congress’ National Recording Preservation Board.

The Fleeting Value Of A Tweet: Statistics & Graphics

While sharing with your Twitter followers is useful, the real hope of most tweeters is that their 140 characters go viral. But how often does that happen? And how long does a tweet “live”? Online marketing firm Sysomos examined 1.2 billion tweets posted in the last two months to find out.

Holiday Shopping Starting And Online Beating Bricks; Deals Necessary

According to the 2010 Consumer Shopping Habits Survey by Channel Advisor, 58% of consumers are very likely to purchase their holiday gifts online this year, a vast majority over the second runner-up, brick-and-mortar stores, at 41%.

Report: Bigger TVs, DVR And Wi-Fi Among Hot U.S. Home Technology Trends

As the appetite for home entertainment and tech evolves, Nielsen’s Home Technology Report identifies hot technology trends and ones that have cooled over the past two years.

Nielsen At Advertising Week: Fact Sheet And Video Presentations

For Advertising Week, Nielsen provided a snapshot of ad spending in the U.S., including a comparison of ad dollars in 2009 vs. the first half of 2010. While some sectors like Automotive and Auto Insurance are up in 2010, the majority of ad categories are down relative to the same time period in 2009.

Companies Struggle To Keep Social Media Content On-Message

Brand marketers and corporate communications professionals can craft compelling messages, but can they be distributed without distortion or confusion? Social media poses a challenge for companies in a world where any consumer can contribute to a brand’s image.

Many Mobile Web Experiences Frustrate Consumers

Smartphone penetration and mobile internet usage are on the rise, but many sites leave much to be desired from the mobile side. Technical problems must be addressed before users make the mobile web a mass medium.

75% Of U.S. Didn't Download Anything Last Quarter

A new NPD report shows that while consumers are using connected devices to access digital entertainment content, there is still a great deal of room for growth. 75% of U.S. consumers age 13 and older did not connect or download any digital content in the previous 3 months.

Groupon.com Audience Grows 1000% In Past Year, Captures #1 Spot Among Coupon Sites

Groupon’s current growth curve shows a site whose audience is expanding exponentially, up 1,000% in just the past year. And these numbers don’t even account for Groupon subscribers who receive the daily email offer, but don’t respond by visiting the site over the course of the month.

How U.S. Consumers Are Adopting and Using Connected Devices And Digital Entertainment Content

A new report from The NPD Group shows what kinds of devices consumers are using to connect to e-books, video games, digital music and other connected content; how specific groups of consumers are using connected devices; and what motivates them to connect and purchase.

Small Businesses Change Social Media Expectations

Social media marketing adoption has begun to plateau among small businesses, about a quarter of which use the channel. Success in the space abounds, but companies have had to readjust some of their plans and goals.

Will Kanye, Susan Boyle Or Taylor Swift Rule The Holiday Season?

Taylor Swift and Kanye West will release chart-topping new albums this quarter, and a posthumous release of previously unheard Michael Jackson tracks should draw in loyal fans, but retailers once again are counting on Susan Boyle to drive the Christmas selling season.

Social Network Content Creation Has Plateaued

With 500M people using Facebook and Twitter seeing more than 2B tweets per month, one would assume that social media usage is skyrocketing. New research from Forrester suggests that while participation is on the rise, actual content creation may not be.

The Connected Devices Age: iPads, Kindles, Smartphones And The Connected Consumer

Connected devices are already changing how some consumers engage with media – creating new opportunities and challenges for a broad range of companies.

More Shoppers Intend To Buy, But U.S. Holiday Sales Likely To Remain Flat

While more consumers are expected to head into the holiday season with intent to buy compared to last year, expect the shopping to be subdued and value-focused.

Cause Marketing's Still All To The Good

Cause-related marketing came into its own when the economy was faring well. But, unlike some other fair-weather phenomena, consumers’ interest in corporate support for worthy causes has not succumbed to the downturn of the past several years.

Email Marketers On Board With Best Practices

Majorities of email marketers show an advanced understanding of what it takes to succeed among time-crunched and attention-starved recipients.

Full Steam Ahead For UK Mobile Marketing

Examining the state of smartphone ownership, mobile internet usage, mobile advertising and m-commerce in the UK, where the outlook for all four is encouraging.

Nielson Report: U.S. Digital Music Sales Flat

According to a new report from Nielsen Research, 630M digital music tracks were bought in the US in the first six months of this year. That number essentially equals sales for the same period a year ago and follows two years of expansion: 13% 2008-2009 and 28% 2007-2008.

Navigational Search: Turn Right At The Big Chicken

How often are searchers searching not only for your brand name, but your actual web address? Should you bid on it? Is it worth the money? Are your competitors bidding on your address? Do searchers actually do this? Let’s look at the data.

Local Ad Revenues Showing 19.6% CAGR Through 2014

According to the BIA/Kelsey U.S. Local Media Annual Forecast (2009-2014), the U.S. local advertising market to reach $144.9B in 2014, representing a modest compound annual growth rate of 2.2% from 2009.

Grateful To The Sponsors? Fat Chance

An AdweekMedia/Harris Poll finds a majority of respondents saying they take little note of the brands that advertise on their favorite TV shows or Web sites, while one in five are “annoyed.”

Retargeting Used by Marketers For Cost-Effective Brand Lift

Marketers have a lot of options when it comes to display ad buys and must take into account cost, reach and, of course, effect. Retargeting may provide the best lift and the most bang for the buck.

The Mobile Apps That Affluents Download

Similar to the average smartphone user, affluents favor weather, news and gaming apps on their smartphones. But they are also willing to spend significantly on apps and have an interest in offerings from luxury brands.

Online Video Increasing In All Media Categories

Examining online video discovery, usage and engagement data from a sample of nearly 2,000 news and entertainment websites representing 3.4B video streams, a study by Brightcove and TubeMogul found that online video consumption grew across all media industry categories for the second quarter of 2010.

Snapshot of U.S. Television Usage: What We Watch… and How

With the new TV season upon us, Nielsen has provided a look at what, and how, we watch TV in the U.S. Throughout 2009-2010, television viewing continued to fragment and adapt to new technologies such as digital video recorders and high-definition television.

Consumers Force Retailers To Adopt Social Strategy

A majority of major online retailers have a social media presence, especially on Facebook. Like other marketers, they are having a tough time measuring social ROI and deciding which indicators are most important—but had to follow customers to their latest destination.

Catering To Affluent Shoppers Online

Suzanne Hader spoke with eMarketer about affluent consumers’ expectations of the retailers they do business with and strategies for improving the online shopping experience.

Ad Retargeting Generates Strongest Lift Compared To Other Targeting Strategies

comScore released the results of a study conducted with ValueClick Media on the effectiveness of online display advertising according to its media placement strategy. The study, which is the first of its kind, analyzed 103 campaigns from 39 different advertisers covering 7 industries, examining the lift in brand website visitation and trademark search queries across 6 different media placement strategies.

Marketing Data Challenges

According to the Winterberry Group, U.S. marketers will continue to dedicate a steady $7.8B to marketing data and associated services, even while the proportion of those budgets commanded by “digital” sources and applications will more than double to represent 10.8% of the mix, over $840M in annual investment.

Apt To Use Apps

Of the 82% of adults today who are cell phone users, 43% have apps on their phones. When taken as a portion of the entire U.S. adult population, that equates to 35% who have cell phones with apps.

Disney Keeps It 'Real' Via UGC

Disney is trying a new marketing strategy: user-generated content. According to Forrester Research, consumer-generated content is still a fairly niche market. The actual number of consumers generating content online is pretty flat, as is the number of people who are going online to consume media, but the number of companies that are using such content is growing.

Many Readers, But Few e-Readers

When the iPad made its debut earlier this year, the whirlwind of publicity might have led us to believe that everyone and his brother would soon be buying some kind of e-reader. But a Harris Poll finds the market is relatively small so far and likely to remain that way for at least the near future.

The Continued Rise Of Blogging

A new eMarketer report examines consumer blog writing and reading habits, and how other social media tools available have affected the blogosphere.

Bing’s Success And The Future Of Search

Microsoft’s search engine has zoomed past Yahoo! in US search engine rankings—at least according to one source. But aside from the monthly race for share, Bing’s usage is clearly trending up, and the site may soon prove a major force in search marketing.

Study: Fans Really Want To Spend More Than $10

Talk of “monetizing the fan base” can get to be a bit much. In a world where so much is available free, doesn’t the artist risk turing off fans with pleas for $10, $25, $50 and even $100? No, as it turns out.

Teens Deliver Brand WOM

Anyone who has tried to shut a teenager up will be unsurprised to learn that teens produce a disproportionate amount of “word of mouth” about products and services. A recent report from Keller Fay Group has the numbers to document this phenomenon.

80% Say Recession's Still On

While the National Bureau of Economic Research has declared that the recession ended in June 2009, respondents to a Marist Poll believe otherwise.

Online Content Drives An 'A La Carte World'

Possible a la carte cable offers and cable cord cutting thanks to expanding opportunities for consumers to get online content were recurring themes at a big investor conference in New York. IAC CEO Barry Diller suggested that the growth of Internet-enabled TVs over the next few years may lead to “huge changes to the distribution chain of entertainment,” including possible a la carte offers.

Twitter Users And Bloggers Open To More Than Earned Media

Much brand advocacy on social media is a form of earned media, but many content creators are open to sponsorships as well. What do they expect from brands, and what are best practices for keeping these relationships positive for consumers?

Strong Growth For Local Online Advertising

Local ad spending is making a rebound this year, growing slowly despite predictions of further declines. Online growth will be much steeper, with spending up about 30%.

Do TV Spots Work In Web Video?

New research from Dynamic Logic finds that repurposed television units perform just as well as ads done specifically for the Web when it comes to several brand attributes.

While The Majority Of Mobile Devices Used By Parents And Kids Have Fewer Than 20 Apps For Children, Close To 10% Have More Than 60

According to The NPD Group, while these devices have many features that appeal to consumers of all ages, for kids, games apps dominates usage, followed by music. Gaming is the most popular type of app downloaded, with the average device used by a child containing approximately 10 gaming-related apps.

PC Full-Game Digital Downloads Surpass Retail Unit Sales

According to The NPD Group, during the first 6 months of 2010, 11.2M PC Game full-game digital downloads were purchased online compared to 8.2M physical units purchased at retail during the same period. The first half of 2010 is the first time period in which sales occurring via digital download comprised the majority of total PC game unit sales.

Blending Paid, Owned And Earned Media For Branding

A new eMarketer report analyzes the various channels brands can use to communicate with consumers and how they can use each medium for the most effective messaging.

Consumers Want More Cause Marketing

Many brands have aligned themselves with socially or environmentally responsible messaging in the hopes of attracting customers who care. Enthusiastic consumers—especially top marketing targets moms and millennials—can’t get enough.

Study Predicts Big Growth In Digital Music By 2014

IE Market Research’s Global Digital Music Forecast for online, mobile, and subscription channels predicts that retail revenues will increase to $32.5 billion by the end of 2014.The forecast sees most of the growth coming via music subscriptions both online and mobile.

Commercial Confusion

Per an AdweekMedia/Harris Poll, significant numbers of viewers find TV commercials confusing at least some of the time.

Social Media Working Better For Retention Than Acquisition

Marketers’ top goals for their social media efforts lie in branding and loyalty efforts, and spending patterns show that social campaigns to acquire new customers have not taken off.

Using Transactional Emails As High-Value Marketing Vehicles

Transactional emails have shifted to sophisticated vehicles for more personalized messaging—which has a much higher ROI.

B2Bs Tap Social To Boost Search

Getting involved in social media can have side benefits. For many B2B marketers, the creation of compelling content and its social distribution has helped improve their organic search game and boost referrals and rankings.

Improving Customer Loyalty Tops Social Media Budgets

According to national survey results jointly released by COLLOQUY and the Direct Marketing Association, U.S. companies that use social media primarily to deepen customer loyalty spend almost twice as much on this emerging channel as competitors who use it for brand awareness, customer acquisition and other core marketing purposes.

Are Twitter Followers Better Than Facebook Fans?

As marketers fine-tune their messages on social channels and email, they must determine the effects of becoming a Facebook fan or Twitter follower on customer loyalty and advocacy to stay relevant.

Email Retargeting To More Than Double

Remarketing techniques can be an effective method for marketers to get back customers who got away. The technique may be underused, but marketers indicate they are ready to boost usage significantly in the coming months.

Brand Discounts Win Facebook Fans

A new study by ExactTarget and CoTweet finds that while consumers primarily turn to Facebook to connect with friends and for entertainment, discounts and ‘social badging’ are the primary reasons consumers ‘like’ brands on Facebook.

Can Neuromarketing Research Increase Sales?

Eliminating guesswork is a marketer’s dream, which is now a definable reality with quantifiable results. The notion was put to the test to see if neuroscience could be used to help a magazine sell more copies.

Seven Significant Trends In Mobile Usage

A new eMarketer report analyzes shifts in the mobile landscape and what is most important for marketers to know.

Social Networking Is Also Creeping Up On The Older Folks

According to the Pew Research Center, social networking use among internet users ages 50 and older nearly doubled from 22% in April 2009 to 42% in May 2010. Between April 2009 and May 2010, social networking use among internet users ages 50-64 grew by 88%, while use among those ages 65 and older grew 100% from 13% to 26%.

More TVs; Less Important

According to the Pew Social & Demographic Trends Center, consumers are increasingly less likely to consider TV sets as necessities. Regardless, Nielsen estimates an increase of 1M TV homes in the U.S from last year, climbing to 115.9M for the 2010-2011 broadcast season.

Video Game Advertising: Playing To Win … And Sell

Knowing that gamers are among the most engaged consumers when playing an online or console game, we’ve been looking closely at the impact of in-game ads on their buying habits.

Insights On The Emerging Mobile App Economy

Most adults in the U.S. now have cellphones and one in four are using smartphones. With their rich features and capabilities, these devices are driving the mobile app economy.

What Marketers Can Learn From Global Media Trends

A new eMarketer report brings marketers intelligence they can use about traditional and new media trends in dozens of countries around the world.

The Challenges Of Bringing Video To Email Marketing

Email marketers appear enthusiastic about the possibilities of using video in their campaigns because they believe it will increase clicks and effectiveness. But many hurdles remain before they can harness video’s potential.

BrightCove Study Shows Online Video Shift

Brightcove and TubeMogul have issued their Online Video & the Media Industry Research Report for Q2 2010. The report, which showed some important shifts in the online video landscape, surveyed nearly 2,000 news and entertainment websites representing 3.4B video streams.

Radio Ad Buyers Proceed "Conservatively"

According to a revised radio industry forecast from BIA/Kelsey, the radio industry will see its over-the-air revenues in 2010 climb 4.4% over last year to $13.93B, with another $459.3M in revenues coming from digital and online sources.

The State Of The Global Consumer: Spending Trends

Through the second half of 2010, the pace of recovery is split between lagging developed economies mired in economic malaise and developing economies that exhibit stronger consumer spending.

Wealthy Consumers Pinch Pennies

What’s striking about the economy’s current travails is the degree to which people who have money are holding onto it for dear life. A new survey from Gallup shows economizing continues to be the norm across the spectrum of household incomes, while a couple other surveys reveal the economic attitudes behind that phenomenon.

Checking In On Location-Based Apps

Despite their intense hype, location-based applications like Foursquare are far from crossing over into the mainstream. In fact, the vast majority of mobile phone owners claim to have never used them.

Advertising Up 5.7% In First Half

The economy may be down, but marketers aren’t holding back on ads. Total advertising rose a healthy 5.7 percent to $63.57 billion.

The Influence Of Mobile On Social Marketing’s Future

As the increase in smart device ownership helps put the mobile web in the pocket of more and more Americans, mobile will play a greater role in all forms of content consumption—including social media.

Would Ad Targeting Regulations Affect Media Spending?

The web provides a wealth of data opportunities, but marketers say potential increases in government regulations won’t change their spending habits.

U.S. Consumers Show High Interest In 3DTV, But Cite Some Concerns

Consumers have concerns about a range of issues that suggest that 3DTV technology faces some challenges as it reaches the marketplace.

How Social Media Is Changing Brand Marketing

The move toward socialization across the web has raised challenges for brand marketers, but what effect does social have on creating brand loyalty and reaching new customers?

Games Dominate America’s Growing Appetite For Mobile Apps

Games continue to be the most popular app category by far, with 61% of smartphone owners and 52% of feature phone owners reporting using a games app in the past 30 days.

Live TV Losing Younger Adults

Millennials and younger Gen Xers now report spending well under half of their video viewing time watching live TV, turning instead to online sources such as Netflix and other timeshifted options.

The Lure Of TV Advertising For Internet Businesses

Over the past decade, TV has increased its share of global ad dollars from 38% to 46%, confirming that the reality is that the TV industry continues to perform quite well. Even online businesses – big and small – are finding the appeal and value of advertising on TV, even as the Internet continues to gain share of all media spending.

Will Web Change Black Friday Forever?

It appears the Internet is going to play a significant factor in this year’s holiday shopping season, especially on Black Friday.

Branded Content Needs Digital

Click, text and press: Digital must be a full partner in multi-platform campaigns.

Media Multitaskers Abound

Despite evidence that juggling multiple tasks can undermine one’s ability to focus, America is increasingly becoming a nation of multitaskers.

Challenges Of Cross-Channel Marketing Integration

Nearly 9 in 10 senior-level marketers say cross-channel coordination is important to their campaigns, but integration can be difficult.

The Thin Line Between Liking A Brand And Liking Its Social Marketing

Several studies have shown that while social brand followers are interested in deals, they have other reasons to connect.

What Physics Can Teach Musicians About Marketing

In this TED talk, Dan Colbey, appointed director of marketing at Google for central and northern Europe, explains what physics can teach us about marketing.

Apple's Ping Grabs 1 Million Users In 48 Hours

iTune’s new social network Ping is drawing a lot of criticism, but within less than 48 hours after its launch more than 1M users had joined Ping, according to Apple.

Live Streaming Video Jumps 600% In Past Year

The growth of broadband has made features unthinkable 2 years ago a reality today. What’s the payoff? Over the past year, the amount of time American audiences spent watching video for the major live video publishers has grown 648% to more than 1.4 billion minutes.

How Americans Spend Mobile Internet Time: A New Look

Nielsen applies a wide variety of methodologies to derive insights from their data, so they’ve taken a more granular look at mobile data from their recent “What Americans Do Online” post.

Can Marketers Catch Up With Millennials?

A new eMarketer report examines the fast-shifting technological habits of millennials, what most appeals to this digital generation and how marketers can best reach them.

Adults Texting More, But Teens Still Rule

Teens still text the most, but adults have increased their messaging. Nearly three-quarters now do so, and the number they send and receive is also going up.

Social Networking Doubles Among Boomers And Seniors

Older web users are flocking to social networks, according to a Pew Internet & American Life Project survey. Usage among internet users ages 50 and older nearly doubled during the past year, from 22% to 42%.

What Retailers Need To Know About Online Holiday Shopping

There are signs that the economic recovery may be losing steam, but the outlook for online holiday sales remains upbeat. A new eMarketer report examines what retailers should expect this holiday season.

Men Get Social Too

Women are well known as the biggest social media users in the world, but men like to keep in touch with friends and family too—and they do it via Facebook.

Michael Jackson Is Nokia’s Most-Downloaded Musician

According to data collected by Nokia’s Ovi music store, Michael Jackson has surpassed Elvis Presley, Lady Gaga and a horde of the world’s most popular recording artists to achieve the title of the most-downloaded musician of all time.

Despite The App Invasion, Music Still Sets The Beat With iTunes Shoppers

According to NPD’s “iTunes User Report,” apps are garnering a lot of attention among iTunes users, but music is still central to the iTunes experience.

Mobile Devices A Must For Millennials

When asked about their technological necessities, Americans put mobile phones about midway down the list, but among the younger set, mobile is the only way to go.

Mobile Content Soars Thanks To Device And Network Advances

A new eMarketer report examines the mobile content ecosystem and where future revenues will come from, including gaming, music and video.

Acquisitions Signal Consolidation Of Social Gaming

As the social gaming market begins to show signs of maturity, major media and entertainment players are getting involved in the business and buying some of the most promising social gaming startups.

Older Adults Nearly Double Social Media Presence

A new study from Pew Internet found that between April 2009 and May 2010, social networking site usage grew 88% among Internet users aged 55-64, and the 65 and older group’s social networking presence grew 100% in the same time frame.

MySpace: Still Here

MySpace, remains big, attracting 61M unique users in July, according to comScore, second only to Facebook’s 146M among social networks measured by the researchers.

How iPad Usage Is Shaping Up

iPads flew off the shelves this spring and, along with the iPhone, helped lead Apple to a successful sales quarter. What are users doing with the device, and how satisfied are they?

Movie Industry Slouches Toward Digital Future

After a decade of strong growth, DVD sales began stalling in 2007. Will newer formats like Blu-ray and digital rescue Tinseltown?

Why Smartphone Adoption May Not Be As Big As You Think

Global adoption rates of smartphones have been steadily increasing over the past several years, but the overall penetration is still relatively low.

Vevo's iPhone App Quickly Hits A Million

The Vevo iPhone app has already been downloaded 1M times, according to stats shared by the company, and now holds the number one app ranking – both across the music and free App Store categories.

Number Of U.S. TV Households Climbs By One Million For 2010-11 TV Season

For the 2010-2011 broadcast season, Nielsen estimates the total number of TV households in the U.S. will climb to 115.9M, an increase of one million homes from last year.

The March Of Twitter: Analysis Of How And Where Twitter Spread

OpenHeatMap created a visual history of Twitter’s growth, including information on the earliest users for each region.

Nearly Three-Quarters Of Marketers Have Social Strategy

Industry watchers and pundits have advised marketers that social media requires a coherent strategy to perform most effectively, and companies have taken the hint.

Top U.S. Search Sites For July 2010

In July 2010, despite a slight drop in share from June 2010, Google remained the top search site, accounting for over three out of five searches (64.2%).

Radio Revenue On The Rise

Radio’s 2010 tally is expected to grow 5.1% to $14.4B, according BIA/Kelsey’s revised forecast.

Can Twitter Turn A Revenue Trickle Into A Stream?

It took Twitter some time to roll out a business model that involved revenues, but with Promoted Tweets and the @earlybird account well under way, eMarketer takes a look at how effective the microblogging service’s promotions have been.

The State Of The GeoSocial Universe

With constant news reports and studies regarding the adoption rates of social networking platforms like Foursquare, Gowalla, Facebook, Loopt and SCVNGR, a clear idea of the big picture can get a little muddled. Behold the “GeoSocial Universe.” The graphic pits our social network usage against the huge adoption of mobile phones — currently at 4.6 billion worldwide.

20% Of The U.S. Population Reports Having Played A Game On A Social Network

According to Social Network Gaming, the most recent report from The NPD Group, 20% of the U.S. population ages 6 and older reports having played a game on a social network in the past three months. This equates to 56.8M U.S. consumers, which is a significant number for a relatively new gaming activity.

Cable TV Sees First Ever Decline In Subscribers

In the world of advertising and outbound marketing, TV has been the undisputed king in large part because of an ever-growing audience. For the first time in the history of cable television, the industry is seeing a decline in paid subscribers. This chart from Business Insider illustrates the decline as reported by the firm SNL Kagan.

What Will Hulu’s IPO Mean For Advertisers?

When it comes to online video advertising, Hulu rules. The site is the top online destination for broadcast TV shows, and each Hulu viewer saw an average of 27.9 ads in July, in contrast to only 4.6 ads per user on YouTube. But, will an IPO mean a new advertising regime?

Privacy Not A Problem For Savvy Millennials

Young adults may seem addicted to social media, but they are aware of the risks as well as the rewards inherent in making their private lives public. Marketers need to know that social-savvy millennials will go to lengths to protect their privacy.

YouTube Still Outruns Yahoo! And Facebook For Video Viewers

178 million U.S. Internet users watched online video content during the month of July for an average of 14.7 hours per viewer. Google Sites, driven primarily by video viewing at YouTube.com, ranked as the top online video content property with 143.2M unique viewers, followed by Yahoo! Sites, with 55.1M viewers. Facebook.com jumped one position to capture the #3 spot.

E-Commerce Retail Still Growing

The new comScore report, Q2 2010 U.S. retail e-commerce sales estimates, shows that online retail spending reached $32.9 billion for the quarter, up 9% versus year ago. This growth rate represented the third consecutive quarter of positive year-over-year growth following a year of flat or negative growth rates.

Why The Future Of Social Marketing Is Global

Ad spending on social networks is growing fast in the US, but even faster in the rest of the world. A new eMarketer report explores why.

12 Amazing SEO Infographics

Search engine optimization (SEO) is an industry and practice in constant flux. As search engines continue to work toward improving the results returned for their users, marketers must continue to optimize websites and create relevant content to build relevancy and authority. Check out these infographics for some visual instruction and information about SEO.

Mobile Users Prefer Coupons To Checkins

As mobile users become more acclimated to sharing their whereabouts via mobile devices, findings from JiWire’s Mobile Audience Insights Report prove that they’re also becoming more open to receiving ads and mobile coupons relevant to where they are. In fact, more than 50% of respondents indicated that they wanted to receive location-specific advertising, with mobile coupons a more appealing incentive than checkins. The report examines market trends around audience data over public Wi-Fi during the second quarter of 2010.

Twitter Users Get Up Close And Personal With Brands

A new study finds that consumers who are active on Twitter are three times more likely to impact a brand’s online reputation through syndicated Tweets, blog posts, articles and product reviews than the average consumer.

Targeting Parents With Mobile Alerts

It may not fit the typical early adopter profile, but mobile users with children—especially those under age 6—are more interested than other consumers in receiving SMS alerts and coupons as they use their phone to simplify their busy lives.

Branded Virtual Goods Revenues To Skyrocket

Virtual goods are rising in importance for online marketers, with revenues expected to more than double for the next two years. Research suggests the items are an effective way to lift brand metrics.

Why The Social Gaming Biz Is Just Heating Up

Social gaming, as a category, has grown incredibly quickly, becoming one of the dominant drivers of usage on Facebook, and an increasingly core component of people’s entertainment. This growth represents a real threat to other forms of entertainment, and has precipitated the three deals that we have seen so far.

Mobile Gaming Market Tops $800 Million In 2010

eMarketer forecasts steady increases in mobile gaming as smartphone adoption continues, with paid downloads accounting for the bulk of revenues. Ad support will increase in importance, however.

Web Most Effective Way To Reach Local Audiences Worldwide

Brand marketers have a hard time communicating a unified message to local audiences around the globe, but they agree that the most effective way to do so is through local website content. Many obstacles still prevent marketers from using social media to target local audiences, however.

How People Are Signing In Across The Web

Janrain has just released its latest usage study detailing what social networks and services people use to sign in and share activities across the web. As in its last report back in April, Google and Facebook continue to dominate websites that offer third-party login options. Across the 250,000 sites that use Janrain Engage, Google represents the preferred sign-in option for 38% of users.

Music Streaming Decreases Filesharing, Increases Music Discovery

A survey conducted in Norway this June for Aspiro Music concluded that streaming services lead to more music listening as well as an increased and more diverse music discovery. Of the those surveyed that use streaming music services 68% listen to more music and 72% say they often find music they didn`t know about before.

comScore Releases July 2010 U.S. Online Video Rankings

comScore released July 2010 data from the comScore Video Metrix service showing that 178 million U.S. Internet users watched online video content during the month for an average of 14.7 hours per viewer.

Going Global Means Going Mobile In Emerging Markets

In many developing markets, inexpensive and available mobile phones serve as a substitute pathway to the Internet. Rapid mobile phone adoption presents “reverse innovation” opportunities for clever marketers who leverage the trend.

Steady Gains In Blogging By Marketers

Blogging may not be the hottest form of social media marketing, but companies are increasingly turning to the channel to get marketing messages out to the public. eMarketer predicts nearly two in five companies will be blogging by next year.

Holiday Shopping Gets Another Early Start

In 2009, holiday season shopping got under way well ahead of the traditional Black Friday. With this year shaping up the same way, how should marketers prepare?

What’s The True Pace of U.S. Recovery? Follow The Consumer

Amid seemingly contradictory economic datapoints, manufacturers and retailers will need to focus on the habits of the consumer for clarity and insights into the pace of recovery. While consumer confidence in the U.S. improved modestly in the second quarter according to Nielsen, confidence is well below pre-recessionary levels. The rebound in U.S. consumer confidence is indicative of an elongated “L-shaped” recessionary recovery curve, which is characterized by a sharp slowdown, followed by a prolonged or slow recovery period where the return to previous levels of economic growth may be unattainable or longer term.

Why Companies 'Click' On Twitter

An ExactTarget survey examines the motivations, practical and otherwise, of people who follow companies on Twitter.

Social Network Ad Spending To Approach $1.7 Billion This Year

eMarketer expects US social network ad spending to continue its steady climb, growing more than 20% this year. Growth elsewhere in the world will be even more rapid.

Facebook Trumps MySpace On Ads

In the social media space, two vastly different ad stories are playing out: Facebook is soaring toward must-buy territory, while MySpace appears to have completely lost its mojo. Advertisers will spend $1.28 billion globally on Facebook this year and $347 million on MySpace — which just a few years ago was the hottest property on the Web — according to a new report issued by industry research firm eMarketer.

Email Dominates Mobile Web Time

Social networking may be grabbing the headlines as the most time-intensive activity for web users on their PCs, but it represents only a small portion of mobile internet time. Mobile email is still the main draw.

How To Get Tweetable Moments From Your Presentations

Twitter is here to stay but there is some science to creating a perfect, “tweetable moment” during a presentation. That is, a memorable moment that sticks in the mind of your audience long after the presentation is over. How do you get those moments to happen? How do you get an audience to tweet it? How do you fit it into 140 characters or less?

What Makes Social Media Trustworthy?

One thing that makes social media marketing powerful is consumers’ trust in “people like them”—their friends, family and other online peers. Marketers want to tap into that trust through the power of earned media or by engaging in a conversation with consumers, but where social conversations take place has an effect on their perceived trustworthiness as well as who is taking part in them.

Women Account For Bulk Of Online Buying

Women may be slightly outnumbered on the web compared with men, but their dollars aren’t. According to comScore’s “Women on the Web” white paper, women account for just less than half of US internet users but make up a disproportionately large share of online buyers, at nearly 58%.

Q2 2010 U.S. Retail E-Commerce Spending Up 9 Percent Vs. Year Ago

comScore released its Q2 2010 U.S. retail e-commerce sales estimates, which showed that online retail spending reached $32.9 billion for the quarter, up 9% versus year ago. This growth rate represented the third consecutive quarter of positive year-over-year growth following a year of flat or negative growth rates.

Marketing Budgets And Accountability Increasing

According to a recent study on the topic of measurement and accountability, companies are not cutting back on marketing despite the recent economic roller coaster. Three quarters of marketing executives who responded to the survey noted that they expected their marketing budgets to stay the same or increase in their 2010-2011 fiscal year, with fully one-third expecting an increase. And, measurement is not taking a backseat to the overall campaign development process. Marketers’ focus is split equally between the importance of the “big idea,” a core theme guiding all marketing initiatives and programs, and developing accountability metrics.

Book, Movie, Love: Best Sellers And The Hollywood Bounce

The August 13 release of the film version of Elizabeth Gilbert’s 2006 novel Eat, Pray, Love is the latest example of a popular book title moving to the big screen. While these books see success before their silver screen debuts, the buzz leading up to a film version can drive impressive sales.

How Affluents Use Mobile For Shopping And Buying

Affluent mobile users—and the ultrawealthy—have unique multichannel shopping habits and concerns, and could point the way to the future of mobile commerce.

What Nonprofits Can Teach Brands About Social

Charities have outpaced businesses in familiarity with and adoption of social media. How should brand marketers follow in the footsteps on nonprofits for the greatest social success?

Half Of Mobile Users To Be Web-Enabled By 2013

Because of the rising adoption of smart mobile devices, eMarketer forecasts rapid increases in the number of mobile internet users in the US, with the total surpassing 100 million next year.

Focusing On Analytics And Accountability

Marketers are more accountable than ever for their budgets and the return on their investments. More analytics are being done in-house, but the gap between current behavior and best practices remains wide.

Mid Age Radio Listeners Are The "Sweet Spot"

According to an analysis of key listening metrics included in Nielsen’s spring 2010 ratings within 51 U.S. markets, listeners age 25 to 54 continue to thrive as the “sweet spot” for radio, while consumers in cell phone only (CPO) households continue to listen at a higher rate than the 12+ population. Meanwhile, listening among persons age 18 to 34 remains consistent with their counterparts age 12 and over in the 51 measured markets.

Heavy Twitter Users Bring Social Activity To New Heights

Participation in social media is a staple of Americans’ online diet, but daily users of Twitter do more to contribute to every social realm—making them more valuable than ever to marketers.

Why Entertainment Will Drive The Next Checkin Craze

In recent months, a crop of services have popped up that re-purpose the checkin concept, popularized by Foursquare, and connect it to media and entertainment, as opposed to location. In practice, this alternative checkin behavior is one that is more cultural and familiar than anything the location checkin offers. In fact, it emulates the way we experience entertainment in our everyday lives.

Can MySpace Music Break Bands?

MySpace Music has typically been a starting point for bands and fans online. But can this site actually jump-start an artist career? This is a concern for any artist battling the clutter, and it has also become a greater focus for the MySpace Music team. Topline traffic declines at MySpace are certainly creating issues for the music property, but the traffic base for MySpace Music remains impressive.

Social Sites Get People Talking, But Marketers Must Earn Trust

Social media sites are the most talked about content category on the web, with internet users discussing them in person, via email and over the phone. But that doesn’t translate to loyalty, trust or confidence in marketer presence.

Social Shopping Draws Teens

A new eMarketer report analyzes how retailers can reach teen online shoppers, who often prefer the in-store experience and other ways to socialize with their peers.

Consumers Still Like TV Ads Best

While research has indicated that online video viewers “don’t mind” ads, and would even be open to watching a greater share of advertisements with long-form online content, television continues to make commercials most noticeable, helpful—and fun.

Report: How People Watch – The Global State Of Video Consumption

Video consumption across multiple platforms is a now a global phenomenon. Consumers in all regions are proving their insatiable appetite for video information and entertainment – thus far adding screens to their media mix, not replacing them.

Mobile Music's Upbeat Forecast

The mobile music market is expected to reach $676M in 2014, up from $143M this year, according to a report from eMarketer. With the number of mobile music listeners expected to grow from 21.7M this year to 52M in 2014, eMarketer estimates paid revenues from subscription streaming services and full-song downloads to increase 55% from 2009 to 2014 reaching $501M that year.

Boosting The Power Of Marketers’ Tweets

Marketers make up a small minority of Twitter users, and the proportion of tweets that mention brands may be dropping as the microblogging service grows. How can marketers increase their reach and effectiveness on the channel?

What Americans Do Online: Social Media And Games Dominate Activity

Americans spend nearly a quarter of their time online on social networking sites and blogs, up from 15.8% just a year ago (43% increase) according to new research released from The Nielsen Company. The research revealed that Americans spend a third their online time (36%) communicating and networking across social networks, blogs, personal email and instant messaging.

Mobile Video To Double Reach By 2013

eMarketer forecasts that nearly one in five US mobile users will be watching video on their devices by 2013, up from less than 10% this year. Revenues are set to grow even faster.

VEVO By The Numbers

Since its launch just 8 months ago, VEVO, the online music video partnership between the major labels (and WMG) and Google’s YouTube, has shown impressive growth. But this Media Beat comparison to other sites offers the clearest picture of the service’s massive reach.

Are You Being Served?

With the lousy economy having focused consumers’ attention on price when they spend their money, it’s easy to forget that other factors affect their purchase decisions. But, as a report released by American Express makes clear, customer service — or, often, the conspicuous lack of customer service — plays a large role in people’s choices and attitudes toward companies.

Poll: Concert Tickets Too Pricey

Conducted earlier this month among adults, the survey found 70 percent of respondents agreeing that ticket prices are “too high.” Eighteen percent said they’re “about right”; 1 percent said they’re “too low,” and the rest weren’t sure one way or another.

Geolocation Grows Despite Privacy Concerns

Check-in services like foursquare are still relatively small players, but two in five mobile users take advantage of geolocation features on their device. Worries about privacy and safety abound, but the cool—and usefulness—factor seems to win out.

The ‘New Normal’ In Consumer Shopping Behavior

The doldrums of summer arrived early, it seems. Several recent research reports on consumer sentiment and shopping behavior show that Americans are not ready to open their wallets any wider this year than last.

Social Networking Dominates Our Time Spent Online

Social networking now eats up twice as much of our online time as any other activity. According to new stats from Nielsen, sites like Facebook and Twitter now account for 22.7% of time spent on the web; the next closest activity is online games, which make up 10.2%.

Small Business Sees Increased Paid Search Conversions

Small businesses boosted their spending and shifted dollars away from Google and Yahoo! in Q2 2010, according to the “State of Small Business Online Advertising Q2 2010” report from WebVisible. Ask.com benefited, while spending on Bing was steady.

E-books Will Overtake Paperbacks By The End Of 2011

Amazon predicts that it will sell more e-books than paperbacks by the end of next year, and that they will eclipse both paperback and hardcover sales combined shortly thereafter.

How Women Use The Web

More women than men across the world visit social networking sites and spend 30% more time per month using them. As such, in the “Women on the Web: How Women are Shaping the Internet” report, comScore concludes that women are the digital mainstream, a group of savvy Internet explorers who are more engaged than their male counterparts, and are the primary drivers of online and group buying.

Act Fast! 3 Reasons To Nurture Leads Immediately

The early bird gets the worm. He who hesitates is lost. Strike while the iron is hot. These clichés may be just that, clichés, but it turns out that they also apply in the world of sales and marketing. In fact, a recent review of HubSpot customers’ lead nurturing statistics shows that open rates for nurturing emails drops off drastically over the course of three weeks.

Marketers Slow To Integrate Mobile Tactics

According to an April 2010 survey by interactive and email marketing agency eROI, less than a third of US marketers think optimizing the mobile marketing experience is important to their customers. Almost as many are unsure and nearly a quarter are testing the value of mobile optimization.

Social Gaming Market Begins To Mature

Social gaming revenues, which barely existed in 2008, have seen steep growth. Rising from just $76 mil. worldwide that year to $639 mil. in 2009, revenues are expected to climb to $826 mil. this year. This year’s 29% growth rate will slow to about 24% in 2011, and growth will continue steadily in the double-digits through 2014 as the market matures.

The Time For Foursquare Marketing Is… Later?

While it’s always a good idea to look forward and broaden your marketing mix when it comes to technology, a new study shows that expecting a huge, at-scale ROI from such cutting-edge location-based services as Foursquare might be a bit premature.

Would You Ever Pay For Twitter?

In a new study, researchers found that while half of all Americans surveyed have tried a free web app like Twitter, zero percent of them would be willing to pay to use Twitter or a similar service.

Marketers Put More Lead Gen Budgets Online

After slashing budgets in 2009, companies are ready to spend more on lead generation, with a major focus on acquiring new customers. Online channels are most effective, and rigorous monitoring of ROI brings even higher satisfaction with digital.

Ad Exposure On Both TV And Online Delivers Big Time

According to new data from Nielsen, airing an ad both on TV and online greatly increases its effectiveness. In a study of direct-to-consumer drug advertising, exposure on TV and online was more than twice as likely to prompt patients to ask their physician about the drug than on TV or internet alone. Compared to consumers who had only seen a TV ad for a specific drug, consumers who had seen both a TV and online ad were 100% more likely to ask their doctor about it.

Measuring The Buying Brain

Each year a trillion dollars is spent on communicating to and persuading the human brain, yet few understand how the brain really works—what’s attractive to it, how it decides what it likes and doesn’t like, and how it chooses to buy or not buy the infinite variety of products and services presented to it every day. Neuromarketing research is revealing a myriad of fascinating insights that help improve the effectiveness of every aspect of clients’ brands, products, packaging, in-store marketing, advertising, and entertainment content.

Reaching Online Video Viewers With Long-Form Content

Online video viewership has increased steadily in the US in the past several years, and eMarketer’s forecasts call for continued growth through at least 2014. As that audience grows, more and more viewers are watching not just short user-generated clips but also full-length professional content such as TV shows and movies.

Why Email Metrics Are In Decline

As email open and click rates continue to drop, marketers will need to put ever more effort into segmentation and personalization to seem relevant amid the inbox clutter of tired email recipients, research suggests. Open rates continued a steady decline around the world, according to MailerMailer’s “Email Marketing Metrics Report,” dropping from 12% in the first half of 2009 to 11.2% in the second half.

Facebook’s 500 Million Members

Facebook reached its 500 million member milestone yesterday. To commemorate the achievement, Facebakers.com put together a comprehensive infographic. The illustration breaks down the demographics of Facebook’s burgeoning population, and explores the international makeup of the site.

How The Internet Is Affecting Traditional Journalism

In a survey conducted over May and June this year, PR network Oriella asked media moguls how the Internet was affecting their business, their publishing formats and even the quality of the content issuing forth from their newsrooms.

11 Mind-Blowing Mobile Marketing Infographics

Smart phones, tablets, laptops and mobile broadband cards have all changed the way we access the internet. According to Pew Research Center, 59% of adult Americans go online wirelessly. With the proliferation of wireless connectivity and devices, online marketers have many more screens to worry about than just the standard computer screen. To better illustrate the growing mobile marketing opportunity, take a look at these infographics.

Summer Encourages 'Spontaneous Spending'

If the economic news isn’t encouraging Americans to spend, maybe the weather can take up some of the slack. A newly released American Express/Echo Research poll finds 26 percent of respondents saying the summer weather encourages them to “spend more spontaneously.”

How Are Email, Facebook And Twitter Audiences Different?

While more consumers are becoming fans and followers of brands on social sites, email remains the preferred communication method for the majority of web users. What determines people’s channel of choice, and what does it mean for marketers?

Small Change: Folks Still Cutting Back

We know, from economic data and polling responses, that consumers continue to be wary of making big-ticket purchases. But that’s not the full extent of their caution about spending, according to a Harris Poll released today. This survey also finds many people still cutting back on little things in order to save money.

Radio Grabs The Ears Of Key Demographics In Spring 2010

Listeners age 25 to 54 continue to thrive as the “sweet spot” for radio, while consumers in cell phone only (CPO) households continue to listen at a higher rate than the 12+ population, according to an analysis of the spring 2010 ratings in 51 markets released today by Nielsen.

Web Users Demand Control Over Ad Targeting

Consumers are known for sending mixed messages about targeted ads. They often enjoy having them tailored to their interests, but have privacy concerns. Educating the public tends to make their fears stronger, but advertisers could combat this by giving them control over their data.

Where To Reach Women Online

Women are a prime target of marketers, and with good reason: Estimates put their share of household spending at 80%, giving them control over about $1.7 trillion annually in the US. Marketers know they can reach the vast majority of these women online, and their top priority on the internet this summer will be connecting with family and friends (76%).

Six In Ten American Adults Online Wirelessly

According to the findings of a daily tracking survey on Americans’ use of the Internet, six-in-ten American adults are now wireless internet users, and mobile data applications have grown more popular over the last year.

PC Game Digital Downloads Reaching Parity With In-Store Purchases

According to The NPD Group, in 2009, 21.3 million PC Game full-game digital downloads were purchased online in the U.S. compared to 23.5 million physical units purchased at retail during the same period. While NPD’s point-of-sale research shows that PC physical retail sales experienced a year-over-year revenue decline in 2009, it was still slightly larger than PC digital download sales on a unit basis.

Nielsen Economic Current Q2 2010: The State Of The Global Consumer

While global consumer confidence continues the slow but steady climb upward from the lows experienced in the first quarter of 2009, consumer spending is following a similar trajectory.

Email Still Driving Shopping Over Social Media

Several retailers can attest to the sometimes overwhelming power of promotional messages on social channels. But despite the hype of viral coupons testing retailers’ agility, studies suggest email is still the more effective promotional channel.

Facebook Among Web’s Worst In Customer Satisfaction

The 2010 American Customer Survey Index conducted by ForeSee Results gave Facebook 64 out of 100 points in a customer satisfaction survey; that’s lower than any other business in its category. However, it’s not at the bottom of the social media heap; MySpace received one point less.

Social Sites Lag In Customer Satisfaction

The rapid rise of online social networking must mean that social-media sites enjoy strong customer satisfaction, right? Not according to an American Customer Satisfaction Index report.

Customer Service Is Crucial To Repeat Business and Profitability

According to the American Express Global Customer Service Barometer, 61% of Americans report that quality customer service is more important to them in today’s economic environment, and will spend an average of 9% more when they believe a company provides excellent service.

Companies Throw Their Weight Behind Online Video

Recent studies have shown that growing numbers of retailers are adding video capabilities to their sites. When asked by Multichannel Merchant to identify rich media features that they used, 46% of US multichannel retailers picked video, making it the highest-ranked category in the survey. Another 42.3% of respondents said they planned to add video capability in the next year.

Mobile Banners Beat Standard Online Ads In Clicks And Conversions

eMarketer estimates the mobile ad market in the US will reach $593 million this year as evidence of its effectiveness mounts. A report examining the success of a variety of display advertisements found that mobile banners significantly outperform standard banners. Click-through rates, which were best for rich media formats like floating ads and commercial breaks, were twice as high for mobile banners than standard banners.

How Social Media Drives New Business: Six Case Studies

Businesses both big and small are flocking to social media platforms such as Twitter, Facebook, YouTube and Foursquare. The fact is that a presence on these platforms not only allows companies to engage in conversations with consumers, but also serves as an outlet to drive sales through deals and coupons. And while major brands like Starbucks, Virgin, and Levi’s have been participating in the social web for some time now, the rate of adoption among small businesses is increasing too.

Returning College Students Spending Optimistically

Findings from Alloy Media + Marketing’s 10th Annual College Explorer Study show 16 million college students between the ages of 18-34 matriculating this Fall with an unprecedented $306 billion in projected spending power, up 13% since last year’s estimates.

Why Marketers Can’t Afford To Ignore Baby Boomers

When it comes to marketing, the focus always seems to be on youth. What are they watching… what’s trendy? As a result media companies focus on reaching consumers age 18-34 or 18-49, who spend (or have a key role in spending) billions of dollars every year. But by solely focusing on these groups, advertisers and consumer goods manufacturers are overlooking a group that has tremendous buying power: the 78 million Baby Boomers in the U.S. today.

Web Merchants Keep Social Spending Low

Retailers seem to be working hard to socialize shopping; according to the e-tailing group, more than nine in 10 are planning a Facebook presence by the end of the year. But social media still gets only a tiny slice of retailers’ online marketing budgets. Smaller web outlets spent proportionally more on social, but it was still a small share of total budgets.

Bing Solidifies Growth As Yahoo! Loses Share In Q2

After coming back strong in Q1, US paid search spending continued to regain strength as 2010 went on. According to SearchIgnite, year-over-year paid search spending was up 14% in Q2, compared with a gain of 11% in Q1. Spending was down slightly, by 2%, quarter-to-quarter—considered a normal part of the summer slowdown in marketing activity. Individually, the major search engines each dropped in spending growth since Q1 but rose year over year, with the greatest gains made by Bing.

Anatomy of a Concert Ticket

Ticket prices seem so high, yet talent fees are often astronomical. The average Live Nation ticket price in North America increased 3% to $49.80 in North America in 2010. The talent percentage was 74%, down 1% from 2009. Internationally, the average price was $54.30, and the talent percentage 55% (down 1%). The drive to relax ticketing prices is on. Among the discounting weapons, 4-packs and $10 lawn seats were cited as the most aggressive sales drivers.

June 2010: Top Online Sites And Brands In The U.S.

Along with its listing of the top brands and companies on the web for June 2010, The Nielsen Company also found that the average time spent online in the U.S. grew more than three percent compared to the previous month.

YouTube Scores 101 Online Videos Per Viewer In May

New data from comScore shows that 183 million U.S. Internet users watched online video during the month of May. YouTube.com achieved record levels of viewing activity with an all-time high of 14.6 billion videos viewed and surpassing the threshold of 100 videos per viewer for the first time.

Why Consumers Connect with Marketers via Email and Social Media

Many email and social media marketers are beginning to realize that by combining the strengths of both tactics they have an opportunity to increase effectiveness, rather than compete with each other.

Apple OS Grows By 36 Percent In June, Android Up By 23 Percent

Millennial Media is reporting that globally, Apple OS requests are up by 36 percent in June, after dropping 33 percent in May. Android requests continued to rise, and grew another 23 percent month over month. Android is now up a whopping 439% since January. iPad requests are also increasing at a fast rate, growing 206 percent in June, after rising 160 percent in May. RIM ad requests increased percent month-over-month, posting a 41 percent increase in requests since January.

Ringing In A Cheapskate Holiday Season

If consumers won’t boost the economy by spending more on themselves, will they help it by spending more on holiday gifts for others? Don’t count on it. A new BIGresearch report, giving a foretaste of consumers’ holiday-spending intentions, finds many respondents planning to restrain their spending in that area as well.

"iTunes Usage Report" Finds U.S. Music Consumers Interested In Taking Music To The Clouds

The NPD Group, recently surveyed Apple iTunes, iPod, iPhone, and iPod Touch users to explore their reactions to various music subscription-model concepts. More than a quarter of respondents expressed strong interest in a free cloud-based music option, and many were willing to pay a subscription fee to access their own music libraries from multiple devices and platforms.

More Businesses Finding Customers On Social Sites

While many marketers struggle with how to measure social media marketing return on investment, some businesses are finding at least one hard metric where their efforts have paid off—customer acquisition. Smaller companies see the most success, with nearly half of small businesses around the world having acquired a customer through social networks. Large companies were less successful, but more than a quarter had seen social success through customer acquisition. This was despite large companies being more likely to devote budgets to social marketing.

Shopping Cart Reminders Drive Quick Email Clicks

A study of more than 40,000 messages in March 2010 discovered that, overall, almost half of transactions and about three-quarters of opens and clicks happen within a day of receiving a marketing email. So good results will often come fast. One of the fastest ways to get email recipients to open and click on messages is to send notices of abandoned carts.

7-8 Million "Strongly Interested" In Paying For An iTunes Cloud

According to the latest survey from NPD Group, a sizable percentage of iTunes users are willing to pay for some premium version of cloud-based access in the US – in the order of 7-8 million. That includes a subscription package involving existing collections and millions of on-demand songs, among the variations.

Women Feel Need To Be ‘Always On’

Research shows that many young women are staying close with friends, family and presumably work around the clock. More than a third of female social media users ages 18 to 34 had fallen asleep with their PDA in their hands or reported regularly checking Facebook first thing in the morning.

Netflix Edges Past Hulu In Total U.S. Traffic

As the great race to become America’s favorite source of full-length TV and movie streams gets underway, two of the favorites in that race are Hulu and Netflix. Hulu has a fairly large headstart. It is the No. 2 video site in the U.S after YouTube, and serves more than 1 billion videos a month. Meanwhile, Netflix, which is constantly adding to its catalog of streaming movies, only just broke into the top 20 last February. However, it is catching up fast, with serious streaming offerings on laptops, the Wii, and the iPad.

The Internet Is Most Influential Worldwide

According to the findings of the 2010 Digital Influence Index, when it comes to driving consumer decisions about a range of products and services, the Internet is by far the most influential media channel, but marketers have yet to capitalize on that influence.

Double-Digit Growth Again For Online Ad Spend

The economy suffered around the world in 2009, but the online advertising market showed its resistance to the recession. While total media spending dropped, online ad spending increased by 2% to $55.2 billion. eMarketer forecasts that 2010 will bring a return to double-digit online ad growth, with global spending set to reach $61.8 billion. Growth will continue at rates of over 10% each year through 2014.

New Music Sales Reports Send Mixed Signal

The U.S. single-track download market slipped 0.2% to 597.4 million tracks in the first half of the year according to Nielsen SoundScan. On a more positive note, download sales of the more profitable album format grew by 12.7% to 42.2 million. Digital albums now make up 27.4% of all album sales.

The Blogger Generation Still Dominates Blogging

After an analysis of more than 100 million blog posts, not surprisingly, the most active bloggers are younger people who have grown up during the blogging “revolution”, which started about seven years ago. Bloggers in the 21-to-35 year-old demographic group account for 53.3% of the total blogging population. This group is followed by the generation just behind them – people 20-years-old or under are 20.2% of the blogging landscape.

Why Many Teens Are Moving On From Facebook

There’s no question of Facebook’s position at the top of the social networking space. But among some teens, Facebook may be losing its stickiness. Nearly one in five teens with a Facebook profile had decreased or discontinued their use of the site as of April 2010. What’s more, the decreases seemed to speed up in recent months, with two-thirds of the lapsed users having turned away from the site in the past six months.

Gen Y Will Not Grow Out Of Social Networking

An overwhelming majority of technology experts and stakeholders believe that social networking and online sharing is more than just a fad for today’s youth. More than two-thirds of those surveyed indicated that the Millennial generation — otherwise known as Generation Y — will continue to use social networking tools as they mature into adult life stages and have families of their own.

Interactive Tool Reveals The Social Media Behaviors Of Your Audience

Trend Stream has released a mini version of its Global Web Index — a syndicated market research service on web behavior and social media — in interactive infographic form. The tool provides an insightful look at the social media profiles of various online users.

Social Media To Get Email Marketing Support In 2010

A survey of small businesses recently reported by eMarketer, found the most common email tactics implemented last year were tweeting e-mail newsletters and sending out blog entries to e-mail lists. Fewer than four in 10 small businesses were engaging in those activities, and only about one-quarter had e-mail sign-up forms on their social profiles or links within e-mail messages to follow them on social sites.

Android Continues To Gain Smartphone Market Share

ComScore just released new smartphone market share numbers and unsurprisingly the trend continues from previous months. Android phone saw the most significant growth in market share in May, up 4% to capture 13% of smartphone subscribers. Of course, despite Android’s gain, RIM and Apple dominated, with RIM taking 41.7% share of U.S. smartphone subscribers, followed by Apple with 24.4% share. Microsoft saw a 13.2% share and Palm rounded the top five out with a 4.8% share.

55% Of Online Video Viewers OK With Web Ads

As content providers look to monetize online video, they have a few basic options: ad support, fees or a combination of the two. While services like Hulu Plus add a pay wall to an already ad-supported service, research suggests more ads might not turn off users.

Simultaneous Viewing And Surfing Commonplace

If you never surf the Web while watching TV, you are in the minority. That’s according to a new study conducted by Nielsen on behalf of Yahoo, which found that three out of four Americans use the Web and TV simultaneously, and half do so every day. Indeed, multitasking is no longer the domain of fantasy football-playing males; it is now commonplace among most demographics. In fact, more women claim to multitask than men. The average multitasker spends over 2.5 hours per week using the Web and TV at the same time.

More Americans Access The Internet Than Play Games On Mobile Phones

The Pew Research Center is releasing the results of a survey that evaluates the mobile internet use of Americans. The most interesting findings centered around mobile connectivity. Pew found that more Americans are accessing the internet on their phones than playing games on their devices. Of course, both of these actions were dwarfed by taking pictures and sending or receiving text messages.

Foursquare Is Five Times Larger Than Gowalla And Growing 75 Percent Faster Every Day

Location-based social networks Foursquare and Gowalla are accumulating users with impressive momentum. While both companies have been vocal about reaching major milestones, here is a closer look at the data behind these accomplishments. Foursquare is not only bigger in terms of both users and venues, but it also is growing at a faster clip than Gowalla.

U.S. Venture Capital Fundraising Up 13 Percent In First Half Of 2010 To $7.5B

Following the recessionary drought of fundraising for venture funds in 2009, the amount raised has increased by 13 percent in the first quarter of 2010, with 72 funds raising $7.5 billion according to Dow Jones LP Source. For the same period last year, 68 funds raised $6.6 billion.

Who Spends Most Time On Facebook?

Despite Facebook’s growing appeal to older users, 18- to 34-year-olds spend the most time on the site per week, at 8.5 hours out of 22.4 spent online. Weekly Facebook time drops to 4.6 hours among users ages 55+, representing a lower proportion of that group’s average of 21.5 hours per week on the internet. Broken down by race and ethnicity, Morpace found Facebook usage heaviest by Asians. Hispanics spent the fewest hours on Facebook, and even compared with their low average time online came in last.

The First Thing Young Women Do In The Morning: Check Facebook

Young women are becoming more and more dependent on social media and checking on their social networks, according to a new study released by Oxygen Media and Lightspeed Research. In fact, as many as one-third of women aged 18-34 check Facebook when they first wake up, even before they get to the bathroom.

123 Million Americans Reading Newspapers On The Web

According to a new comScore release, more than 123 million Americans visited newspaper sites in May, representing 57% of the total U.S. Internet audience, as the New York Times Brand led the category with more than 32 million visitors and 719 million pages viewed during the month. The average visitor viewed 22 pages of content on the New York Times. Tribune Newspapers ranked second in terms of audience with 24.8 million visitors, followed by Advance Internet and USA Today Sites.

57% Of Android Apps Are Free Vs. 28% Of iPhone Apps

App store analytics provider Distimo last week published its report for June 2010, and zoomed in on the pricing of mobile applications across a variety of platforms once more.  The startup found that more than half of mobile apps are priced below or equal to $2 in Android Market, Apple’s App Store for iPhone and iPad, Nokia’s Ovi Store and Palm’s App Catalog.

Posterous Growing At More Than 700 Percent a Year

According to Quantcast, Posterous has 5.3 million monthly unique global visitors, with 2.2 million in the U.S. If you look at the Quantcast chart, you can see the different growth spurts Posterous has gone through. The first year after its launch in June, 2008, it’s growth was pretty gradual. But then, almost a year ago, it introduced an iPhone app which allows users to post their photos and thoughts directly to their Posterous blogs.

Mobile Users Ready For Location-Based Text Marketing

A survey conducted by Harris Interactive found that while most mobile users still have not signed up for any text alerts, there was a small rise in interest since a similar poll in 2009: 28% were at least somewhat interested in the alerts, up 2 percentage points, and 8% were extremely or very interested, up 3 percentage points. For under-35s, interest was significantly higher.

How the Web Is Affecting Social Relations

The Pew Research Center’s Internet & American Life Project and Elon University’s Imagining the Internet Center just released their fourth “Future of the Internet” survey, the topic of which was “The Future of Social Relations.” The opt-in study, which tapped 895 tech stakeholders and critics, essentially presented respondents with two differing world views – whether or not they will see the internet having been a positive force in their social world by 2020. They then chose one viewpoint, elaborated as to why they chose that stance, as well as pontificated on the subject more generally. The results are pretty interesting.

The Ultimate List: 100+ Facebook Statistics

With more than 500 million users Facebook has become the dominant player in the social networking industry. As marketers and business owners it is important to understand how potential customers are using Facebook in order to determine the best methods of communicating with them to build trust and facilitate customer aquisition. This post aggregates Hubspot statistics along with those from other organizations.

Data Integration Optimizes Advertising Media Mix

Portability. Rich content. Interactivity. User control. Preferred viewing environment. When it comes to media, consumers want what they want, when they want it. Advertisers can respond to this dynamically changing market by adopting a highly integrated approach to media planning. The key to efficient planning is aligning media inventory with precisely defined consumer segments that go beyond demographics to encompass client-specific profiles and evaluating media from a consumer centric, holistic fashion, to allow you to optimize your cross-platform plans.

Mixpanel’s Analytics Now Tracking 1 Billion Actions A Month

Mixpanel, an analytics-focused startup, has hit a big milestone: it’s now processing over 1 billion actions per month. To put that in perspective, a year ago the company had recorded 80 million actions cumulatively. Earlier this week, Mixpanel launched a new feature for its funnel tracking system, which allows developers to identify exactly where in their applications users are engaged, and where they’re leaving.

TV Forecast Raised Again

TV stations are enjoying a healthy recovery, so healthy that BIA/Kelsey is raising its forecast for the fourth time, adding more than 4 percentage points to its May predictions. The revised forecast predicts TV stations will pull in $18.1 billion in revenue this year, a 10.9 percent gain.

Two-Thirds Of Kids And Teens Now Mobile

For years, companies have watched the mobile youth population develop and grow, but aside from text messaging there have not been many clear-cut marketing opportunities on the mobile phone. However, now that mobile phones are nearly ubiquitous among teens and becoming ever more popular among younger kids, the opportunities are increasing.

10 Beautiful Social Media Infographics

Infographics help communicate information in a digestible manner as they creatively present data in an understandable and engaging format. With social media growing at an ever increasing pace, there is now a wealth of data about how people interacting with one another on the web. Naturally, infographics have proven an excellent aid in expressing high volumes of social web information in a clear, visually appealing manner. Here are 10 infographics that prove as beautiful as they are interesting.

Email Marketing Drives Cross-Channel Sales

Cross-channel shopping is a major force in total retail sales. According to Forrester Research, nearly half of all sales are influenced by the web. While online product research often begins with search engines, email marketing can encourage offline action.

Teens Experiencing Facebook Fatigue

Online gaming site Roiworld surveyed 600 teens ages 13 to 17 in late April and found that teens spend two hours per day online on average, 80% of which is spent using a social network. These same teens are, however, showing signs of “Facebook Fatigue.” Nearly one in five (19%) who have an account no longer visit Facebook or are using it less.

iOS And Android Continue To Battle For Supremacy

AdMob released its May 2010 Mobile Metrics Report. In addition to giving the latest information on devices and usage share in the U.S. online, the report also looks at emerging trends over the last two years. The big takeaways should be familiar to mobile stats watchers: iPhone and iOS devices continue to dominate worldwide but Android is making big gains as a platform and experiencing large month-over-month and year-over-year gains, especially in the U.S.

Online Teen Influencers Precisely Defined

A recent survey of teen social media users showed that not only are Online Influencers more likely than the average teen to participate in social media activities by updating their status at least once per day or sending 3,000 texts per month, but are also spending more time socializing and influencing their peers offline. Social media teen Influencers are defined as the top 15% most active and most engaged teens in the myYearbook community.

Flash And Rich Media Ads Are 40 Percent of U.S. Online Ad Impressions

Flash has faced a bit of controversy recently with Apple’s continued ban of the rich media technology in its products, including the iPhone and iPad. Because of this, many advertisers and media companies are looking to other technologies, such as HTML5, to serve video and rich media on these devices. Rich media ads are known to elicit higher CPMs, so advertisers and publishers are looking for ways to serve rich media ads on all devices. Today, comScore is releasing an online advertising report that shows that Flash and rich media ads represent 40 percent of all U.S. online advertising.

Big Potential For In-Store Mobile Marketing

Mobile shopping from in-store is just beginning to achieve its promise. Most shoppers are not yet accustomed to turning on and logging in to a retailer’s mobile app when they enter one of its stores. Likewise, retailers are just starting to launch mobile commerce offerings, let alone offer capabilities targeted to in-store shoppers. But new mobile websites and apps are launching every week, and retailers that don’t get on board may soon find themselves acting as a showroom for online pure plays like Amazon or for mobile price comparison apps.

How The Entertainment Industry Can Move Beyond The Click

Online marketers recognize the inadequacy of the clickthrough as an ad performance metric but still rely on it for its simplicity and ease of use. A study from comScore and MediaMind gives marketers in the entertainment industry reason to look further, to measures of interaction and dwell time, for a more accurate indication of performance.

LinkedIn By The Numbers

LinkedIn is a social networking site that has rapidly gained popularity among professionals looking to connect with contacts, colleagues, and potential employers. Recently passing 70 million members, LinkedIn has become one of the most popular social media tools along with Facebook and Twitter.

Global Online Shopping Report

While it’s still nice to stop by a store to touch and see products, the convenience of online shopping can’t be beat. And for some services, such as booking travel or buying concert tickets, the ability to do so online has made the process much easier and more efficient.

Branded Entertainment Set To Surge

Branded entertainment marketing dipped for the first time in 2009, but it’s forecast to roar back this year, according to PQ Media’s new report on the industry released today. In 2010, branded entertainment – including consumer event sponsorships, event marketing and product placement – is quickly becoming a staple of advertisers’ marketing plans, on track to total $25.93 billion, a 5.3 percent gain.

Privacy Concerns Fail To Slow Social Activity

Facebook, which stirred consumer privacy worries in spring 2010 with its rollout of new opt-out initiatives, has not experienced an exodus of users, leaving many industry watchdogs wondering whether web users really do care about online security. According to a May 2010 study, more than three-quarters of US social media users have at least some concern about their privacy and security while using social media, including 28% who say their concerns are serious.

College Students Annoyed By Mobile Ads

Fully 100% of college students in the US have a mobile phone, and they use them constantly to communicate and connect. As such, mobile marketing becomes more difficult among this group because they see the devices as so personal. Their reactions to ads were highly negative. More than 40% were annoyed to get an ad, compared with just 1.2% who were pleased and 17.6% who were neutral.

Online Video: More Closely Watched All the Time

At the dawn of online time, the Internet was something you’d read. Now, increasingly, it’s something you watch. Video of all sorts is becoming a crucial part of the online experience, especially for younger people. A report issued this month by Metacafe and Frank N. Magid Associates documents the rise of online video and points toward the direction its continued growth is likely to take.

Consumers Have Changed, But Have Marketers?

Lots of Americans believe they’ve become more adept as consumers during the past couple of years. However, an AdweekMedia/Harris Poll finds they are less inclined to believe that brands have adjusted their marketing to keep pace with this greater savvy.

What Makes Up A Social Marketing Strategy?

It’s quickly becoming common wisdom among marketers that a strategy is needed to use social media effectively. Of course, that doesn’t mean a majority of those involved in the space have gotten on board yet and created such a well-thought-out approach. According to a May 2010 study by Digital Brand Expressions, 52% of social marketers are operating “without a game plan,” similar to the 50% found in April 2010 by R2integrated.

In Online Retail, Usability Is Rated No. 1

Some online retailers are updating their looks for better navigation, while others are focusing on the bells and whistles of social shopping. But Web merchants would be wise not to forget the basics or risk frustrating their customers. According to the “Revolutionizing Website Design” report from Oneupweb, Web users expect a lot from shopping sites, but their focus is on the fundamentals that facilitate purchasing.

Coupons Benefit Retailers, Too

According to the latest Online Shopper Intelligence survey, one-third of online shoppers surveyed said they generally use coupon sites while shopping online. 35 million consumers visited coupon sites in April 2010, up 5% from the year prior. Besides the consumer benefit, says the report, coupons have a significant impact on retailers’ bottom lines.

Retail 2015: Smartphones Get Personal As Supercenters, E-Commerce Win Big

With all eyes on the economic recession in the U.S., it’s easy to underestimate the major trends currently reshaping the consumer packaged goods (CPG) industry. According to The Nielsen Company’s Retail 2015 Forecast, the pace of change is only accelerating as technology, marketing trends and retail formats converge to redefine how CPG retailers and manufacturers interact with consumers.

Pandora: "The Kleenex Of Music Discovery"

In a new report from Edison Reseach, Tom Webster writes that Pandora is poised to be “the Kleenex of music discovery”. They asked a representative sample of Americans who had ever listened to Internet-only audio what brands they could recall in the space. Amongst all Internet-only radio listeners, Pandora was on top, with 28% of the sample recalling the online music service. However, amongst frequent social networkers, this unaided recall figure soared to 40%.

Does Online Buzz Mean Better TV Ratings?

While we’ve heard in the past that Twitter can be a killer box office predictor, the same might not be true for social media and television ratings. Social media monitoring company Viralheat spent a month tracking social media mentions — a million of them, in fact — right around the time that nine major TV shows were airing their season finales. The company looked at data from Twitter, Facebook, YouTube, Google Buzz and other sources, including the sentiment of all these mentions, comments and updates.

The Average YouTube User Watched 100 Videos in May

May was a bang-up month for YouTube, according to data released today by the comScore Video Metrix service. Having for the first time achieved the milestone of 100 videos watched per user, the video-sharing site reached an all-time high of 14.6 billion videos viewed in May.

There’s Real Money In Virtual Goods

Don’t be surprised if one day soon the must-have item of the season doesn’t even exist. Not in the real world, anyway. Then again, what did reality ever have to do with desire anyway? The psychology of the fast-growing virtual marketplace is turning out to be uncannily similar to the real one.

Fast Changing Consumer Behavior Forcing New Business Models

According to PricewaterhouseCoopers’ Global Entertainment and Media Outlook: 2010-2014, global entertainment and media spending is expected to rise from $1.3 trillion to $1.7 trillion by 2014, growing at a compound annual growth rate of 5.0%. The US E&M market is expected to grow at 3.8% CAGR reaching $517 billion in 2014, from $428 billion in 2009. Fast changing consumer behavior is expected to be the catalyst of the entertainment and media industry change over the next five years.

Social Media Moms Diced And Sliced

According to the results of the 2010 Mom Social Influencer segmentation study, five unique segments of social moms are broken down into two categories, the Influencers, Field Experts, Lifecasters and Pros, and the Influenced, labeled in the report as Butterflies and the Audience. The Influencers make up only 18% of social moms, but they wield 78% of the influence. Influence, in this study, was measured by how often social moms post or comment on social networks and the size of their networks on these platforms.

Foursquare Now Adding Nearly 100,000 Users A Week

Over the past several months, Foursquare has had a number of impressive stats for a startup. The location-based service has just tweeted out that they’re now past 1.7 million users. Impressively, that’s up 100,000 users from just about a week ago. Also impressive from this angle, it was only two months ago that Foursquare passed one million users — clearly the rate of growth is increasingly quickly.

Twitter Growth: Happening All Over The Globe

Online analytics firm comScore noted Twitter’s overall continued growth, and now Pingdomis doing its share by pointing out where exactly Twitter’s staggering international expansion is happening right now. The short version: just about everywhere.

Secrets to Revenue And Innovation In New Product Development

At the Nielsen Consumer 360 conference, insights were revealed as to why some companies see tremendous success when they are developing and launching new consumer packaged goods (CPG) products and others don’t. The big takeaway? Manage ideas lightly and manage process precisely. Companies with less senior management involvement in the new product development process generate 80% more new product revenue than those with heavy senior management involvement. And companies with rigid stage gates average 130% more new product revenue.

How To Measure The Carbon Impact Of Your Tour

Julie’s Bicycle, a broad coalition of music, theatre and scientific experts committed to making the music industry green, has released a thorough study on the on the greenhouse gas emission impacts of international touring. In the three volume report, they measure the impacts of touring and identify 11 priority recommendations aimed at those responsible for all aspects of a tour. These involve environmental planning to sit alongside artistic and financial contributions, and sharing the data on emissions produced on tour.

iPad Sales Top 3 Million

Apple has announced that it’s sold 3 million iPads -– less than three months since the device hit stores. It would appear that iPad sales aren’t slowing down at all since launch –- in fact, they might be accelerating. The company announced it had hit two million devices sold just 22 days ago, whereas it took the company 28 days to sell its first million devices, and another month to sell its second. With the device going on sale in more countries in July, those numbers could jump even faster.

Who's Watching What?

Over the last two years, ownership of HDTVs, DVRs and smartphones have increased at double and triple digit rates. More than half of US TV households now have HDTV, up 189% from the first quarter of 2008, and more than one-third now have DVRs, up 51%. High-speed broadband Internet access, now in 63.5% of homes, has created a better user experience for watching online videos.

Social Media Integration Drives Major Clicks For E-mail Marketers

E-mail messages that include options to share content on social media sites drive significant increases in click-throughs according to a new study released today by GetResponse, an e-mail marketing firm. Specifically, the study of 500 million e-mails sent using the service found that e-mails that included options like share on Facebook or Twitter generated a 30% higher click-through rate than emails without them. Moreover, when e-mails included at least three different sharing options, publishers experienced a 55% higher CTR on average.

LinkedIn Tops 70 Million Users; Includes Over One Million Company Profiles

Professional social network LinkedIn now has 70 million members, according to the company’s home page. The company hit 60 million users in February, and has been growing fast, especially in international markets. LinkedIn’s network’s CEO, Jeff Weiner, stated in a blog post last fall that half of LinkedIn’s membership is international. The company is also listing one million company profiles, which are similar to a user profile.

The Demand Chain: A New Way To Compete And Win

Rick Kash, CEO, The Cambridge Group, Jason Green, Principal at The Cambridge Group and Dan Vucovich, VP, Global Chief Customer Officer, The Hershey Company presented at Nielsen’s Consumer 360 conference on how oversupply and flattening demand are driving pricing power down, requiring retailers and manufacturers to dig deeper into determining how to attract the right customer. When you have oversupply, you have to know demand better than your competitors.

Small Business Shops The Internet

According to a new study by American City Business Journals (ACBJ), small and mid-sized business owners are using the Internet to improve their businesses. 1762 owners, CEOs and presidents of businesses with five to 499 employees identified five distinct segments for different business purposes. ACBJ explains that “… the five segments are Transactors, Investors, Interactors, Commentators and Viewers… Interactors, Investors and Transactors are the segments providing the greatest opportunity for companies pursuing the strengths of the Internet.”

What Brand Fans Are Worth

Many social media marketers are eager to tie a hard number to the value of their efforts. To that end, firms have attempted to analyze the worth of fans and followers on social networking sites like Facebook. Digital consulting firm Syncapse and research company Hotspex have come up with an empirical formula that puts an average value of $136.38 on the Facebook fans of the site’s 20 biggest corporate brands.

Affluents Lead Way To E-Commerce Recovery

US retail e-commerce sales were resistant to the recession, but growth in spending was at a flat 2% for 2009, according to eMarketer estimates. That growth is set to resume at a double-digit clip this year, rising 12.7% to over $152 billion. Affluents are expected to contribute to that growth by beginning to satisfy pent-up demand. Online consumers have long been more affluent than the average American, and studies suggest affluents are recovering from economic problems more quickly than the general population.

Android Keeps Growing, But iPhone Remains King With Developers

Mobile advertising firm Millennial Media has just released its Mobile Mix report for May 2010, highlighting some of the latest trends in mobile and connected devices. As other mobile reports have indicated, the overall smartphone market continues to grow with Google’s Android platform gaining lots of ground.

Who’s Spending The Most Money On Social Games?

Social gaming has already become a multi-billion dollar industry. Its biggest player, FarmVille creator Zynga, is already worth over $4 billion, and recent estimates say that social gaming will generate over $1 billion in revenue this year.Which people are sending the massive amounts of money that’s fueling this market, though? Who’s buying all of those virtual cows and magic armors while completing countless offers? Virtual currency platform Social Gold performed a four month study in order to find out. The results, which are nicely summed up in two infographics, demonstrate several emerging trends in social gaming.

The Most "Liked" Types of Facebook Pages

When you create a page, Facebook allows you to specify the “type” of page. Some of the most common are pages about movies, TV shows, and books. Using the half a million pages Facebook grader has data on, Hubspot found that not only are “interest” pages the most common type, on average they’re also the most liked. They’re so far above the average in fans that they dwarf every other type.

Apple OS Drops By 33 Percent In May But iPad Impressions Grow 160 Percent

Mobile ad network Millennial Media is reporting that iPad ad requests grew 160 percent from April to May with global Apple ad requests dropping 33 percent in May. Apple OS U.S. ad requests dropped by nearly 14 percent month-over-month after an 8 percent decrease in requests in April.

Friending The Social Consumer

With a focus on how brands can listen and learn, Nielsen led a Consumer 360 insight session on the rapidly changing social media landscape. The social landscape has changed and the relationship between brands and consumer has been flipped on its head because of the way consumers connect. So much influence (and insight) is now in the hands (and tweets, posts, votes and updates) of the consumer.

Mobile Searches Estimated To Grow To 20 Percent Of Total By 2012

Mobile search could grow from 9% of all queries this year to 20% by 2012, estimates RBC analyst Ross Sandler. There is still a huge gap between mobile’s share of overall search queries and its share of search advertising. Sandler estimates that mobile will still represent less than 2% of search ad budgets this year, compared to the 9% overall share. But he thinks that gap can narrow and that mobile search advertising can be a $2 billion to $3 billion market in 2012.

Forrester Projects Tablets Will Outsell Netbooks By 2012, Desktops By 2013

The tablet era has just begun, but Forrester Research is already predicting tablet sales in the U.S. will overtake netbook sales by 2012, and desktop sales by 2015. At the Untethered conference today in New York City, Forrester analyst Sarah Rotman Epps laid out her projections comparing tablet sales to netbooks, laptops, and desktops. She expects 3.5 million tablets (including the iPad and other tablets) to be sold this year, growing to 20.4 million in 2015. Meanwhile, she expects desktop sales to drop from 18.7 million units in 2010 to 15.7 million units in 2015.

Research Shows Additional $4.5-$4.75 Billion Spent On Video Game Content In 2009

According to The NPD Group, in addition to the $10.5 billion spent in the U.S. by consumers on new physical video game software in 2009, the total spend by consumers within other industry channels in the U.S., including used video games, rentals, subscriptions, digital full game downloads, downloadable content, and mobile game apps., is estimated in the range of $4.5 to $4.75 billion. Consumers’ digital game spending is concentrated among lower priced full-game downloads and downloadable content.

Mobile Social Networking Drives Rising App Usage

As smartphone usage grows, users are also becoming more sophisticated and using apps at a higher rate. According to comScore’s MobiLens study, the total number of mobile app users in the US increased by 28% from April 2009 to April 2010.

Celebrities’ Twitter Followers Have Zero Influence

Social media analytics company Sysomos used its platform to analyze the Twitter followers of celebrities, social media heavyweights and news sources. Sysmos found that the Twitter followers of social media heavyweights were the most influential of the bunch and followers of celebrities by contrast, have little to no authority.

More Viewers For TV Shows Online

Watching full-length TV series episodes online is fast becoming a mainstream activity. About 33% of U.S. adult Internet users, or 58.9 million people, will do so at least once a month this year, according to eMarketer. Among U.S. adults who already watch Web video regularly, the rate is even higher, at 50%. Next year, the rate among these groups will rise to 39% and 56%, respectively.

Over 4 Billion Consumers Yet to Be Served: What You Can Learn About Emerging Markets

Hany Mwafy, Managing Director North Africa and James Russo, Vice President Global Consumer Insights presented at Nielsen’s Consumer 360 conference on how the center of gravity is shifting away from North America and Europe. In the decades to come, emerging economies will deliver more growth – and more profits.

Social Networks/Blogs Now Account For One In Every Four And A Half Minutes Online

The popularity of social media is undeniable – three of the world’s most popular brands online are social-media related (Facebook, YouTube and Wikipedia) and the world now spends over 110 billion minutes on social networks and blog sites. This equates to 22 percent of all time online or one in every four and half minutes. For the first time ever, social network or blog sites are visited by three quarters of global consumers who go online, after the numbers of people visiting these sites increased by 24% over last year. The average visitor spends 66% more time on these sites than a year ago, almost 6 hours in April 2010 versus 3 hours, 31 minutes last year.

Social Media Driving Consumer Behavioral Changes

According to a recent report from ROI Research Inc., social media permeates consumers’ lives and affects communication, shopping and other activities, driving changes in consumer behavior online. The study of 3,000 U.S. social network users delved deeper into how social sites affect family and friend relationships and consumer attitudes towards brands and products.

Small-Biz Success From Deeper Online Interaction

Small-business owners’ work-related online activities correlate with above- or below-average sales, according to a study by American City Business Journals of owners, CEOs and presidents of US companies with fewer than 500 employees.

Facebook: Promising Numbers In Video Advertising

A recent TubeMogul study sampled 25 video advertising major campaigns that ran identical videos within Facebook ad units and comparable click-to-play video ad units on publisher sites. What they found is that Facebook as a top-ten video site is home to some of the most engaged viewers online. For those interesting in getting the most of their video advertising efforts, the results of this study and the charts they developed suggest that Facebook might very well be your best bet.

How The World Is Spending Its Time Online

So… whatcha doin’ over there on that laptop, denizens of the world? Well, according to a new study from Nielsen showing Internet usage in April 2010, 22% of the time, you’re engaging with social media. Yeah, 22% might not seem like a mammoth percentage, but you have to take into account the fact that this finding is on a global scale.

U.S. Digital Sales 'To Overtake Physical In 2011'

PricewaterhouseCoopers’ “Entertainment and Media Outlook for 2010-2014″ projects global spending on recorded music of $27.9 billion by 2014. Digital purchases are projected to rise to $17 billion in 2014, from $8.1 billion in 2009, according to “Entertainment and Media Outlook for 2010-2014.”  Physical sales will fall to $10.9 billion in 2014, a decline of 66% from 2005, according to the report.

What Dads Can Expect

According to the NRF 2010 Father’s Day Consumer Intentions and Actions Survey, the average person will spend $94.32 on dear ol’ dad this year, up from $90.89 last year. Total Father’s Day spending is expected to reach $9.8 billion.

Top U.S. Web Sites and Brands for May 2010

Nielsen compiled the Top 10 Parent Companies/Divisions, Top 10 Web Brands, and Average U.S. Internet Usage for May 2010 with accompanying data.

Is Social A Source For B2B Leads?

A study examined the behavior of visitors to B2B Websites who had been directed to the sites from social media, including Facebook, Twitter, LinkedIn and Wikipedia. Visitors from the top social sites were generally uninterested in product or contact pages, suggesting they were not in the market for the company’s products or services.

One-Third of Twitter Users Talk Brands

Many social site users make good use of the voice that the medium provides them to talk about brands, products and services. An April 2010 study found that, at least once a week, 33% of active Twitter users share opinions about companies or products, while 32% make recommendations and 30% ask for them.

Why Users’ First Online Activity Each Morning Is Important

A study found that Internet users who checked Facebook first thing in the morning were about equally likely to share online information either via the social networking giant or through the more traditional method of e-mail. Web users whose priority was on e-mail in the morning heavily favored that medium for sharing of all kinds, and were significantly less likely than their Facebook-loving counterparts to post information to their Facebook page.

Why Your Grandpa Is On Facebook

A new study from the AARP shows that baby boomers in the 50-years-old-or-better age bracket are cool with the Internet (Internet), down with Facebook, hip to the iPad and not just using the web to spy on their kids and grandkids.

Despite Setbacks, Marketers Look To Make Better Use Of Analytics

Companies still face many challenges in using Web analytics and measurement effectively, but some are taking steps to address those problems and move toward more coherent and integrated measurement strategies, according to a spring 2010 study. By far, the biggest barrier to an effective measurement strategy is a lack of budget and resources, named by over one-half of responding companies.

Apple Keynote Music Through the Years

If you’re on top of all things Apple, you know that the company’s WWDC, Macworld, and “special announcement” events are famous for including some great psych-up music before and after each keynote address. Mashable gathered some highlights from the history of Apple conference songs, along with some other musical stats, into an infographic.

Facebook Fans Spend More Money

A social media marketing company surveyed 4,000 people who have “Liked” the top 20 brands that have pages on Facebook and figured out exactly how valuable those “fans” are. The study estimates that someone who has Liked a brand will spend an average of $71.84 more each year on that brand’s products or services than will someone who has not Liked it on Facebook, for a total average annualized value of $136.38.

Facebook “Like” Increases Referral Traffic To Blogs By 50%

TypePad users who installed the Facebook “Like” widgets on their blog sidebars have experienced a 50% increase in referral traffic from Facebook collectively, TypePad revealed in a blog post.

30 Billion Videos Watched Online In April

According to a comScore Video Metrix service, 178 million U.S. Internet users watched online video during the month, and topped 30.3 billion videos in April, with Google Sites ranking as the top video property with 13.1 billion videos, representing 43.2 percent of all videos viewed online. YouTube accounted for the vast majority of videos viewed at the property. Hulu ranked second with 958 million videos, followed by Microsoft Sites, Viacom Digital, and Yahoo! Sites.

Agency Clients Focused On TV

According to a new STRATA quarterly survey of advertising firms, which shows that while more dollars are moving to digital advertising, TV remained the top advertising choice in the first quarter of 2010, with 41.8% of ad agencies saying their corporate clients are more focused on TV than any other medium, but he number was down 27% from a year ago.

P2P Traffic Expected To Double By 2014

Ernesto at TorrentFreak reports that forecasts “from Cisco’s Visual Networking Index reveal that P2P traffic is predicted to grow to more than 7 Petabytes per month by 2014.” He further states that “this is more than double the amount of data P2P traffic generated in 2009.”

What Consumers Watch: Nielsen’s Q1 2010 Three Screen Report

Technologies such as high definition television, digital video recorders and the Internet are creating higher quality and more convenient experiences for consumers, and as a result, the amount of video Americans consume continues to rise. Over the last two years, ownership of HDTVs, DVRs and smartphones have increased at double- and triple-digit rates.

Reaching Teen Influencers with Social Messages

The most active and engaged teens on social networks are an irresistible target: They’re more likely to buy, share and take recommendations from friends. How can marketers gain their trust?

Which App Does Checkins Best?

uTest’s Checkin Challenge report looked at checkin applications and found that Foursquare had the least amount of reported bugs and ranked highest in terms of ease of use, while Gowalla won in the location accuracy category. The big loser in the study, however, was the notion of badges for prestige.

Experts Predict We’ll Be Working In The Cloud By 2020

In a recent survey of around 900 Internet and tech experts and social analysts, researchers found that most of their respondents said Internet users will “live mostly in the cloud” by 2020. 71 percent of these experts predict we’ll be working primarily through web-based and mobile apps, such as Facebook and Google Docs, and less on software installed on our own desktops.

Social Gaming Shows Potential

Social gaming has become an online phenomenon. Thanks to the massive popularity of Facebook and the addictive appeal of real-time simulation games, social gaming has gained widespread adoption. The runaway success of FarmVille and other social games such as Zoo World, Happy Aquarium, Pet Society and Restaurant City has spawned an industry that generated an estimated $725 million in the US alone in 2009 and is expected to triple by 2012, according to ThinkEquity.

Canadian Mobile Subscriptions To Climb 20% By 2014

Mobile phone penetration in Canada is more than 5% lower in the US as of 2010, according to eMarketer estimates, but set to increase steadily over the next several years. The number of mobile subscribers in Canada is forecast to rise from 24.5 million this year to nearly 30 million by 2014, an increase of about 20%.Mobile phone penetration in Canada is more than 5% lower in the US as of 2010, according to eMarketer estimates, but set to increase steadily over the next several years. The number of mobile subscribers in Canada is forecast to rise from 24.5 million this year to nearly 30 million by 2014, an increase of about 20%.

Where People Start Their Online Day

Where do Americans begin their online day? A reported 58 percent check their e-mail, while 20 percent go first to a search engine or portal site and 11 percent start with Facebook. A conscientious 3 percent make their company’s site or intranet their first online destination of the day. Five percent go first to a news site and 3 percent go to some other destination.

Consumers Recharged And Electronically Shopping

According to a new survey of consumer retail spending and trends, 55% of consumers think the economy has started to recover from the recession, and 64% indicate their household financial situation is the same or better compared with a year ago. In addition, 63% of respondents said they are planning to spend the same or more at retailers this year than they did in 2009.

Coupons Drive Sales On Social Media

The brands that have enjoyed the most success using social media to drive consumers toward purchases follow one of two paths: either they offer coupons or discounts, or they position themselves in front of consumers during sales or other special events.

Online Video Viewing Shifts To Long-Form Content

Growth in online video viewership was increasing more quickly between 2008 and 2009, by 11.3%. At the same time, streaming and downloading of full-length movies increased much more dramatically. According to Ipsos OTX, the percentage of Web users who watched this kind of long-form online video more than doubled between September 2008 and Oct 2009.

Is Facebook Getting Bigger Than Google?

According to analysts, social networks in general are more popular than search engines in some parts of the world. In fact, networks such as Facebook have been pushing hard against the biggest names in web search, including Google, for several months now.   Facebook’s overall web traffic pulled ahead of Google’s for the first time in the U.S. in March of this year.

How Consumers Interact with Brands on Social Networks

The social networking audience in the US has reached critical mass. eMarketer estimates that 57.5% of all US Internet users will use a social network at least once a month in 2010. By 2014, nearly two-thirds of Internet users will be on board. Marketers have been chasing this audience for several years, but the question remains: Do consumers notice, or care?

Getting to Know E-Mail Recipients

E-mail marketers competing for attention in cluttered in-boxes know that relevance and targeting will help get their messages read by consumers. While a personalized subject line can bring success, a survey of US and UK Internet users suggests marketers must get to know more about their recipients than just a first name.

Amazon & Walmart Tie For #2 U.S. Music Retailer

iTunes continued to be the top retailer of music with 28% of all music purchased by U.S. , up 4% since Q1 2009 according to researcher NPD. Amazon gained 3% to tie Walmart’s shrinking music department for second position at 12%.

iPad By the Numbers

With millions of devices sold, thousands of apps, and e-book sales numbers that might be making competitors nervous, the iPad appears to be a continued success. Check out infographic for the full skinny on the state of the iPad.

Ads Up In Q1... Benchmarks for Planning

Total advertising expenditures in the first quarter of 2010 rose 5.1% from a year ago and finished the period at $31.3 billion, marking the first increase in quarterly ad spending since Q1 2008 and the largest gain since Q1 2006, as the ad market finally experienced a long-awaited rebound.

iPhone vs. Android

Whether it‘s checking email on the go, connecting with friends through social networks or using turn-by-turn navigation, the capabilities of smartphones are convincing more and more consumers to make the leap from a simple mobile phone to a more sophisticated device. As of Q1 ‘10, Nielsen data shows that 23% of mobile consumers now have a smartphone, up from just 16% in Q2 ‘09.

Virtual Goods Boom in 2010

Spending on virtual goods has increased since last year. And while it’s still a minority activity, among some segments of the population usage has more than doubled since 2009.

Heavy Users Are Big Spenders on Facebook, Twitter

Research shows that visitors to Facebook and Twitter spend more money on the Web than Internet users. On average, Web users purchased less than $50 worth of goods online in Q1 2010. On Facebook, the visitors who spend the most time on the site also spend the most dollars on online shopping, with an average of $67 in spending for the top 20% of visitors.

Look Who’s Blogging

Bloggers, on the whole, are young — but not too young, according to a report from research company Sysomos. That’s right, the voice of the Internet, for the most part, is aged 21-35. This information isn’t particularly surprising, given the fact that people in this age bracket grew up during the blog boom — which started roughly seven years ago, according to Sysmos — but it does show an interesting striation in terms of where people are on the web.

Using Social Media to 'Rant or Rave' About Brands

In between posting updates about their lives, fascinating or otherwise, users of social media seem to have plenty of time to opine about brands. In a Harris Poll released this week, 34 percent of adults who use social media said they have employed them “as an outlet to rant or rave about a company, brand or product.”

Radio Results Best in a Decade

Radio delivers its best results in quarter-to-quarter revenue comps since Q1 2007 with a +6% overall increase to $3.687B. This gain represents the highest posted in nearly a decade, reported by the The Radio Advertising Bureau with more than 6,000 member Radio stations in the U.S. and over 1,000 member networks, representative firms, broadcast vendors, and international organizations.

Mobile Shopping Doubles in 2010

Mobile commerce has been slow to catch on. Four in five multichannel retailers have no m-commerce presence. But while consumer usage of mobile shopping is still relatively low, it is increasing, prompting firms to predict a doubling of m-commerce revenues in the US this year, to $2.4 billion.

Among Teens, Texting Tops E-Mail, Facebook

While some e-mail marketers fear losing the attention of their audience to social media, research suggests that the strengths of both media can be combined, and that the bigger threat may be text messaging.

We Might All Be Watching Online Videos by 2015

According to recent research from the Pew Internet Project, 52% of the American population is watching videos online — that’s 69% of all Internet-connected American adults.  If online video watching continues at its current rate of growth, in just under 5 years, almost every American will be watching video online.

Majority of Consumers Not Interested in Purchasing Tablets

Apple may be selling three iPads a second, but consumer electronics shopping site Retrevo is reporting that 53% of all respondents surveyed in their Pulse Report are not interested in buying any type of tablet at all.

Facebook and Google Maps Dominate Smartphone App Usage

Nielsen has released a new mobile application report and its findings showcase not only the increase in smartphone usage, but also what applications are most popular.

How Music Videos Are Dominating the Web

According to a report by comScore, online video viewership has seen a bit of a shakeup due to relative newcomer Vevo. In April 2010, one in four online video watchers were looking at content on Vevo.

New Bridge Study Shows Power Of Social Networking Hierarchy To Drive Music Sales

As part of the Bridge study, record label “X” compared its average weekly digital download activity on 4 mainstream acts to a 4 week social marketing campaign based on the Hierarchy marketing method.

Consumers Back In The Practice Of Gift Giving This Graduation Season

This year family and friends will soften the blow of the real world by giving graduates cash, gift cards and even electronics or apparel. NRF’s 2010 Graduation Consumer Intentions and Actions survey, found fewer people will buy graduation gifts (31.4% vs. 32.5% in 2009) but each gift giver will spend slightly more.

The State of Mobile Apps

Smartphone adoption and use of mobile applications is rapidly increasing… what are the most popular apps and who is driving the growth?

The Internet: That's Entertainment

When asked, “What sources of entertainment do you turn to most often?” 32 percent of U.S. respondents cited the Internet. A survey released by Edelman examines some of the implications of this transformation for the ways in which consumers regard entertainment more broadly — including the factors they value and are inclined to pay for.

Marketers And Consumer Expectations Can Align

A recent study revealed that a large majority of recent purchasers reported that they would not purchase the same brand again. The study explored the factors that drove purchase decisions, the influence of marketing communications consumers received, and the influence of marketing information consumers collected from their own sources.

Public Venue Video Attracts Viewers, Makes Sales

According to a new Arbitron study, more than 70% of the U.S. population, have viewed a digital video display out of home in the past month, while 52% of the population, have viewed digital video display in the past week.  Digital video in public venues reaches more Americans each month (70%) than video over the Internet (43%) or Facebook (41%).


Half-Life Of A YouTube Video Is Just 6 Days

The average YouTube video gets gets 50% of its views in the first 6 days, according to TubeMogul via Silicon Valley Insider. After 20 days, a YouTube video has had 75% of its total views and the average video lifespan is probably getting shorter. In 2008, it took 14 days for a video to reach 50% of its views and 44 days to hit 75%. Lesson to marketers: post early and often.

The average YouTube video gets gets 50% of its views in the first 6 days, according to TubeMogul  via Silicon Valley Insider. After 20 days, a YouTube video has had 75% of its total views and the average video lifespan is probably getting shorter. In 2008, it took 14 days for a video to reach 50% of its views and 44 days to hit 75%. Lesson to marketers: post early and often.The average YouTube video gets gets 50% of its views in the first 6 days, according to TubeMogul via Silicon Valley Insider. After 20 days, a YouTube video has had 75% of its total views and the average video lifespan is probably getting shorter. In 2008, it took 14 days for a video to reach 50% of its views and 44 days to hit 75%. Lesson to marketers: post early and often.

Foursquare Nearing 1 Million Checkins Per Day

A tweet from Foursquare yesterday revealed that the company is doing “10+ checkins per second.” At 10 checkins per second, Foursquare is processing about 36,000 checkins per hour — putting the daily checkin total somewhere around 864,000.

Small Business To Increase Traditional And Online Marketing

According to the FedEx Office annual national small business survey, 42% of those polled are considering increasing spending on marketing and advertising initiatives in 2010, and 30% say they may increase spending on sales initiatives.

Extreme Gamers Spend Two Full Days Per Week Playing Video Games

According to The NPD Group, the Extreme Gamers segment, which represents 4 percent of the total U.S. gaming population, spend 48.5 hours a week playing games. Overall, U.S. gamers ages 2 and older spend 13 hours per week playing games, up from 12.3 hours in 2009.

Facebook Leads In The Top 1,000 Sites

According to Google’s AdPlanner stats, Facebook is the #1 most-visited destination on the web. Weighing in at an unfathomably heavy 570 billion page views and 540 million users, the ubiquitous social network outranks every other non-Google site, taking more than 35% of all web traffic measured.

Two-Thirds Of Web Users To Visit Soc Nets In 2014

eMarketer estimates that 57.5% of Internet users, or 127 million people, will use a social network at least once a month in 2010. By 2014, nearly two-thirds of all Internet users, or 164.9 million people, will be regular users of social networks.

Where In The World Are iPhone And Android Devices?

Mobile advertising network AdMob has released its mobile metrics report for April 2010, which takes a closer look at the geographic distribution of unique iPhone and Android devices. The report also looks at the ratio of iPhone OS and Android devices overall, and in specific geographical locations.

Twitter Emerging As Online Video Power Broker

New stats by video measurement company TubeMogul show that Twitter is quickly growing as a top referrer for web video traffic, far outpacing Facebook, Yahoo, Google and Bing.  When it comes to getting users to watch videos, users who discovered a video via Twitter tend to stay around longer, too.

Mobile Gaming Market Booms

The popularity of smartphones and app stores, growing accessibility in emerging markets and improved device interfaces are contributing to the double-digit growth of the worldwide mobile gaming market, according to Gartner.

App Ads Precipitate Sales

A recent study from mobile audience media company JiWire revealed that, of the roughly 1,000 smartphone users surveyed, 52% claim they have acted on an advertisement in an app and 18% have made a purchase directly from an ad in an app in the last month.

Mobile Music On The Increase Across Europe

comScore, Inc. released data from the comScore MobiLens service which showed that 23.8% of mobile users across five leading European mobile markets (UK, France, Germany, Italy and Spain) listened to music on their mobile handsets during the three month period ending March 2010.

How Much Do Video Games Matter When Buying A Console?

Nielsen research suggests that consumers are driven by many factors when buying a gaming console. Surprisingly, the purchase of a specific game title actually ranks lowest in a list of purchase motivators.

Amazon Ties Walmart as Second-Ranked U.S. Music Retailer, Behind iTunes

According to The NPD Group, Apple’s iTunes store continued to lead all music retailers, with 28% of all music purchased by U.S. consumers — gain of 4 percentage points since Q1 2009. Amazon gained three percentage points to tie Walmart for second position at 12%. Based on NPD’s latest music industry research, sales of digital tracks and albums accounted for 40% of overall music market share in the first quarter (Q1) of 2010, which is a 5 point gain since Q1 2009.

New Study Examines U.S. Twitter Usage

A new report from Edison Research/Arbitron Internet details Twitter awareness and usage of Twitter, as well as, demographics, behaviors, and preferences.

http://www.hypebot.com/hypebot/2010/05/new-study-examines-us-twitter-usage.html

U.S. Homes Add Even More TV Sets In 2010

The average American home now has 2.93 TV sets per household, up from 2.86 sets per home in 2009, the largest year-over-year increase since 2006 according to Nielsen’s latest Television Audience Report. This year the number of US homes with three or more TV sets increased to 55%, 28% have two sets and 17% have one set.

http://blog.nielsen.com/nielsenwire/consumer/u-s-homes-add-even-more-tv-sets-in-2010/

IFPI Publishes "Recording Industry In Numbers" 2010

“Recording Industry in Numbers 2010″ (RIN) provides a comprehensive picture of key trends of today’s music business. The reports shows that while global recorded music revenues declined 7% in 2009, digital sales grew strongly in many markets. The report concludes that piracy continued to erode legitimate music sales worldwide.

http://www.ifpi.com/content/section_news/20100428.html

What Kids Want: A Special Issue

Kids want what they want when they want it. The little centers-of-our-universe can beg and plead for their essentials — toys, snacks and TV shows — with unfettered determination. Turns out that parents, television networks and marketers are working double time to oblige.

http://www.adweek.com/aw/content_display/news/agency/e3ieae2fa145a05b6f71b6740a3891ceac0

The State of Online Word of Mouth Marketing

Forrester reveals findings on peer influence and word of mouth marketing. Some of the statistics were surprising, filled with practical tips.

http://mashable.com/2010/04/25/word-of-mouth-marketing-stats/

Digital Potpouri

The new national survey from Arbitron and Edison Research, The Infinite Dial 2010, provides a selection of metric insights into the use and users of social networking, online radio, MP3 players, Wi-Fi, Broadband, mobile phones, and television.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=126352

Finding Consumers Who Are Ready to Buy

According to research conducted by Burke and commissioned by the Yellow Pages Association (YPA), users of print and online directories are prepared to make a purchase after researching local businesses. About eight in 10 users of either type of directory bought or planned to buy a product after their search.

http://www.emarketer.com/Article.aspx?R=1007651

Music Recommendation Is THE Big Opportunity

For all the talk of recommendation systems, serendipity currently plays a more important part in triggering searches for music online. That’s one of the surprising conclusions from new research by Gartner into how U.K. consumers find music online, which also found that word of mouth recommendations from friends and family is the most powerful way of driving purchases.

http://www.guardian.co.uk/media/pda/2010/apr/20/music-online-research

Mobile Marketing Emerges With Couponing

According to the Executive Summary of the recent Mobile Marketing report from Borrell Associates, mobile media has emerged as the next big wave in advertising, mainly threatening the Web, but also peeling significant expenditures away from direct mail and yellow pages.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=126351

Who, When and How? A Closer Look At Video Game Measurement

As a way to help get better answers for media companies and advertisers, and to begin to establish a standard metric for game play that can be compared to other media measurement, The Nielsen Company teamed up with Microsoft and conducted a pilot study that took a closer look at the video game-playing audience.

http://blog.nielsen.com/nielsenwire/consumer/who-when-and-how-a-closer-look-at-video-game-measurement/

What's A Facebook Fan Worth?

In its study of 41 million Facebook fans, marketer Vitrue found that on average each fan is worth about $3.60 a year.

http://www.hypebot.com/hypebot/2010/04/whats-a-facebook-fan-worth-study-says-360.html#more

New Study Shows The Mobile Web Will Rule By 2015

In a new report, Morgan Stanley analysts have charted the most important online trends and predicted the future of the Internet. In addition to forecasting more online shopping and showing the geographical distribution of Internet users, the study also shows a dramatic shift toward mobile web use.

http://mashable.com/2010/04/13/mobile-web-stats/

Mobile Ad Campaigns More Effective Than Online

Mobile campaigns are emerging as powerful ad channel for marketers, outperforming online advertising by nearly five times across a variety of metrics, including unaided awareness, message association, and brand favorability, according to a study by InsightExpress. Benchmarked against performance norms developed for online advertising, mobile campaign norms were also 6.0 times higher than online campaign norms in purchase intent, 3.0 times higher in aided awareness, and 2.5 times higher in ad awareness.

http://www.marketingprofs.com/charts/2010/3540/mobile-ad-campaigns-more-effective-than-online

Brightcove And TubeMogul Publish Data On Trends In Online Music Videos

An upcoming research report from Brightcove and TubeMogel will examine trends in the online video industry and include a variety of interesting data points from our wide-reaching customer base. Every quarter, the report will also highlight a specific industry vertical segment, beginning this time around with the music industry. Here’s a sneak peek at some of the data found in the upcoming report.

http://blog.brightcove.com/en/2010/04/brightcove-and-tubemogul-publish-data-trends-online-music-videos-part-new-quarterly-research-report

Social Not a Threat to E-Mail

The death of e-mail is often predicted, especially amid the rise of social networking. But users still widely prefer e-mail for communication, and text messaging may be e-mail’s greater rival.

http://www.emarketer.com/Article.aspx?R=1007626

U.S. Consumes Music Differently On Smartphones Than In U.K. And Canada

A new Vision Critical study of music on smparthones in the U.S., U.K. and Canada, found major differences. While those in Canada and the U.K. are using apps on their smartphone or iPod Touch to listen to broadcast radio, U.S. users are more likely to listen to web-only radio and music streaming services.

http://www.hypebot.com/hypebot/2010/04/us-consumes-music-differently-on-smartphones-than-in-uk-canada-.html#more

Gartner: Most Kids Will Use PCs With Touchscreens by 2015

The immediate productivity gains promised by the flood of touch-enabled devices coming to market in 2010 will be slow to materialize in the enterprise. “What we’re going to see is the younger generation beginning to use touchscreen computers ahead of enterprises,” said Leslie Fiering, Gartner Research VP. “By 2015, we expect more than 50% of PCs purchased for users under the age of 15 will have touchscreens, up from fewer than 2% in 2009. On the other hand, we are predicting that fewer than 10% of PCs sold to enterprises in 2015 for mainstream knowledge workers will have touchscreens.”

http://www.gartner.com/it/page.jsp?id=1336913

Gartner Outlines 10 Mobile Technologies To Watch In 2010 And 2011

Gartner, Inc. has identified 10 mobile technologies that will evolve significantly through 2011 in ways that will impact short-term mobile strategies and policies. Investments in mobile applications and technologies will increase through 2011 as organizations emerge from the recession and ramp up both business-to-employee (B2E) and business-to-consumer (B2C) mobile spending.

http://www.gartner.com/it/page.jsp?id=1328113

Gamer Guys Influence Community

Social influencers spread word-of-mouth about products and services because they care about them, according to research from ICOM. And male video game players certainly have a reputation for being passionate about their interests.

http://www.emarketer.com/Article.aspx?R=1007617

U.S. Households Using PCs And Game Consoles To Extend Online Video To The TV

Parks Associates finds consumer interest in Web-on-TV applications is so strong that households are making their own connections via PCs and game consoles. From 2008 to 2009, the number of U.S. households using Web-connected game consoles increased by 64%, and the number connecting a PC to a TV increased by 36%, according to the firm’s latest report “Digital Lifestyles: 2010 Outlook.”

http://newsroom.parksassociates.com/article_display.cfm?article_id=5232

The Five Types of Mobile Users

Experian Simmons has in its new Mobile Consumer Segmentation study defined five new categories for cell phone users that are all easy to spot on public transit or the grocery store line.

http://smrb.com/web/guest/mobile-segmentation

In U.S. 44% Own MP3 Players, 54% Use Them Cars

24% of all Americans over age 12 have listened to an iPod, iPhone or other MP3 player while connected to a car stereo according to the new Infinite Dial 2010 national survey from Arbitron and Edison Research. The new national study showed that 44% of Americans 12+ own an iPod or MP3 player. Among that group, 54% have connected their players for listening in the car.

http://www.hypebot.com/hypebot/2010/03/in-us-44-own-mp3-players-54-use-them-cars-.html#more

Mixed Messages On Mobile TV and Video

According to a survey from mobile video solutions company QuickPlay Media, the majority of US mobile phone users are at least somewhat interested in watching TV and video content on their phones.

http://www.emarketer.com/Article.aspx?R=1007602

More Will Buy iPad Than Kindle In Next Year

A new survey predicts demand for the iPad as an e-book reader will outpace Amazon’s category-leading Kindle over the next year. The study by comparison-shopping site PriceGrabber found that 20% of U.S. online consumers plan to buy the forthcoming Apple tablet in the next 12 months compared to 12% that plan to get the Kindle. Another 6% want to buy the Sony Reader, and 5%, Barnes & Noble’s Nook.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=125242

Smartphones to Overtake Feature Phones In U.S. by 2011

The iPhone, Blackberry, Droid and smartphones in general dominate the buzz in the mobile market, but only 21% of American wireless subscribers are using a smartphone as of the fourth quarter 2009 compared to 19% in Q3 2009 and 14% at the end of 2008. By the end of 2011, Nielsen expects more smartphones in the U.S. market than feature phones.

http://blog.nielsen.com/nielsenwire/consumer/smartphones-to-overtake-feature-phones-in-u-s-by-2011/

Consumers View iPad As Music Device Too

According to comScore, nearly half of surveyed Internet users indicated a high likelihood of using the iPad for browsing the Internet (50%) and email (48%), while more than one third said they would use it for listening to music (38%), reading books (37%), maintaining an address book/contact list (37%), watching videos/movies (36%), storing and viewing photos (35%) and reading newspapers and magazines (34%).

http://www.comscore.com/index.php/layout/set/popup/Press_Events/Press_Releases/2010/3/comScore_Releases_Results_of_Study_on_Apple_iPad

Mobile App Forecast Up, Up, Up

Mobile apps are the hot thing to have—among marketers and device users alike. The rush to smartphones and the desire for more apps at an increasing price will lead to an explosion in application store revenues by 2014, according to the Yankee Group.

http://www.emarketer.com/Article.aspx?R=1007591

GenX and Millennials Driving Recovery

According to a new report from PricewaterhouseCoopers and Retail Forward, entitled The New Consumer Behavior Paradigm: Permanent or Fleeting?, for the first time in the last three recessions, it will not be Baby Boomers at the heart of the economic recovery, as the recession has taken a bite of their savings and retirement accounts. This time it is the Gen Xers and Millennials who will be driving the recovery.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=124696

Gigaom: 5 Reasons I’m Still Not Paying For A Music Subscription Service

Music is moving into the cloud, right? Access is replacing ownership of albums and song files, online streams are replacing desktop playback and mobile access is renewing interest in on-demand music subscriptions. Older services such as Rhapsody and Napster now appear prescient, though they never quite went mainstream, and newer ones such as Spotify and MOG are attracting big VC dollars. So how come I’m still not ready to pay for any of them?

http://gigaom.com/2010/03/18/5-reasons-i’m-still-not-paying-for-a-music-subscription-service/

Americans Using TV And Internet Together 35% More Than A Year Ago

Americans increased their overall media usage and media multitasking according to The Nielsen Company’s latest Three Screen Report, which tracks consumption across TV, Internet and mobile phones. In the last quarter of 2009, simultaneous use of the Internet while watching TV reached three and a half hours a month, up 35% from the previous quarter. Nearly 60% of TV viewers now use the Internet once a month while also watching TV.

http://blog.nielsen.com/nielsenwire/online_mobile/three-screen-report-q409/

What Social Media Users Want

Twitterers mostly consume news, MySpace users want games and entertainment, Facebookers are into both news and community and Digg’s audience has a mixed bag of interests. This is all according to online advertising network Chitika, who set out to analyze the interests of MySpace, Facebook, Twitter and Digg users by comparing the genres of sites that receive traffic from these social networks.

http://mashable.com/2010/03/18/social-media-sites-data/

Desktop Sales Explode In The New Decade with Double-Digit Growth

It’s been a rough 10 years or so for the consumer retail desktop market, but according to new data from The NPD Group’s Retail Tracking Service, this new decade is off to a booming start. Desktop sales in February increased 30% in units and 33% in dollars year-over-year.

http://www.npd.com/press/releases/press_100318.html

GetJar Reveals That Mobile Apps Will Outsell CDs by 2012

The global mobile apps economy is set to be worth $17.5 billion by 2012, according to an independent report commissioned by GetJar. Mobile app downloads across all types of handset are also expected to increase from over 7 billion downloads in 2009 to almost 50 billion in 2012 – a year on year growth rate of 92%.

http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100316007140&newsLang=en

Entertainment Convergence In The U.K. Digital Home

The United Kingdom is still at a relatively early stage of convergence when it comes to digital entertainment such as TV shows, films, short-form video, games, music and social networking. But momentum is building.

http://www.emarketer.com/Article.aspx?R=1007575

Generational Mix Reveals Shopping Similarities and Differences

Todd Hale, Sr. VP, Nielsen has assembled an overview of the shopping and media habits of the last four generations, helping marketers fill in the gaps. This recent Nielsen analysis of the four key generations revealed generationally consistent shopping habits that reflect diverse lifestyle preferences and economic habits.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=124219

Download Growth Boosts 2009 U.K Music Royalties

British songwriters, composers and music publishers earned 623 million pounds ($944.8 million) in royalties in 2009, up 2.6% on 2008 and the first time the growth in digital revenues outperformed the drop in CD and DVD earnings. But PRS for Music, the group which compiled the figures and which is responsible for collecting and distributing royalties for 65,000 musicians and publishers, said it was too early to talk of a turning point in the industry.

http://www.reuters.com/article/idUSTRE62E1PM20100315

Share Of Spending For Kids On Toys And Consumer Electronics Increased During 2009 Holiday Season

According to “Spotlight on Kids: Understanding Cross-Category Purchasing,” a consumer tracking study from The NPD Group, the share of spending for kids on toys and consumer electronics increased during the holiday season in 2009 vs. 2008, helping to offset share declines experienced by video game hardware and DVDs, among other categories. According to the report, over 50% of dollars spent were on items requested by the child, with sales of consumer electronics showing the most significant gains versus Holiday 2008.

http://www.npd.com/press/releases/press_100315a.html

The Demise Of The Music Industry Is Visible Everywhere But In The Facts

Evidence of the demise of purchased music is everywhere to be seen, except for one place: the statistics. In fact it is easier to make the case that the music industry, far from imploding, is one of the great success stories of the recession. The most dramatic example of this is in what kids are supposed not to be buying any more: single tracks. Last year sales of singles soared to an all-time record of 152.7m units, an astonishing 33% rise in a year when the whole economy (GDP) contracted by 3.3%.

http://www.guardian.co.uk/technology/blog/2010/mar/12/demise-music-industry-facts

February Online Video Usage Up More Than 10% Over Last Year

he number of unique viewers of online video increased 10.5% year-over-year, according to The Nielsen Company, from 127.6 million unique viewers in February 2009 to 141 million in February 2010.

http://blog.nielsen.com/nielsenwire/online_mobile/february-online-video-usage-up-more-than-10-over-last-year/

What Happened In Canada Last Year...

Like many of its global peers, Canada is working through its own issues of piracy and cultural preservation. That picture also includes a downturn in recorded music sales. According to details disclosed by Nielsen Soundscan album sales slid 2.2% last year to 35.1 million units, part of a broader slide over the past few years.

http://digitalmusicnews.com/stories/031110canada/view

U.K. ISPs Could Reap $155M From Music Services

Bundled digital music services could potentially earn ISPs in the U.K. an extra $155 million in revenues by 2013, according to a report conducted by Ovum and commissioned by record label trade group BPI on behalf of major label Universal Music Group. The figure depends on a “medium adoption” scenario from consumers; an “accelerated adoption” scenario could up the figure to as much as $306 million in 2013. The “medium adoption” figure would also be equivalent to 41% of the total U.K. digital music market in 2009.

http://dmwmedia.com/news/2010/03/08/report-uk-isps-could-reap-155m-music-services

With Mixtapes & Social Media, Is The Album So Far Gone?

At first glance, Drake’s success as an artist appears similar to his hip-hop peers. The actor turned Grammy-nominated rapper performed at the 2010 Grammy Awards and starred in a recent Sprite commercial during the NBA All-Star game. Here is what’s new: Drake has yet to release a full-length retail album. So Far Gone was the 6th best selling rap release of 2009, despite being just a seven song mixtape.

http://www.hypebot.com/hypebot/2010/03/guest-post-with-mixtapes-social-media-is-the-album-so-far-gone-.html

40% Can't Name A Single Online Music Service

From 7 Digital to Spotify, there are 20 major music services in the UK. But a new survey says that 40% of consumers have never heard of any of them. Of the 60% who are familiar with digital music, 85% have only heard of two – iTunes and Amazon.

http://www.hypebot.com/hypebot/2010/03/40-cant-name-a-single-online-music-service.html

Increasing Game Time Online

The popularity of social network games notwithstanding, the proportion of video game users playing online has remained fairly constant, according to research from The NPD Group. Slightly more than one-half of all gamers play on the Web, but the time they spend doing so has gone up in the past year by 10%.

http://www.emarketer.com/Article.aspx?R=1007559

Shopping Behavior To Change As A Result Of New Marketplace Realities

With new shopping behavior data and demographic trends indicating that an enduring shift has taken place as a result of the recent economic downturn, retailers and suppliers will need to adapt to consumers’ new shopping behaviors to succeed in today’s evolved marketplace and during the post-recession recovery, according to The New Consumer Behavior Paradigm: Permanent or Fleeting?, a new report from PricewaterhouseCoopers and Retail Forward.

http://www.pwc.com/US/en/press-releases/2010/Shopping-behavior-to-change.jhtml

Gen Y Will Spend Us Into Recovery

Don’t look to Baby Boomers to lead the way in consumer spending in the months ahead. A new report from PricewaterhouseCoopers LLP and Retail Forward says that this recovery — unlike those in last few decades — will be shaped by the values of tech-loving Gen Y, and to a lesser degree, affluent members of Gen X.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=123851

Nobody Stole The Pie

RIAA blog: “Industry analysts, executives, critics, and academics have been debating the impact of digital piracy for a decade. During that period, the U.S. music industry fell from nearly $15 billion annually to $8.5 billion. While a quickly growing digital market helped offset the decline in physical sales, and great strides were made constraining the growth in illegal P2P traffic, still roughly 4 out of 5 digital music downloads in the U.S. are via P2P and other unauthorized services. Some pundits have ascribed the problems solely to the industry, but you would think by now there should be no doubt that the online theft of music has caused significant harm …”

http://riaa.com/blog.php?content_selector=Nobody_Stole_Pie

Online Retail Sales Will Grow To $250 Billion By 2014

Online retail sales aren’t growing at the torrid pace they once were, but they continue to grow steadily. Forrester Research put out a new five-year forecast today predicting that e-commerce sales in the U.S. will keep growing at a 10% compound annual growth rate through 2014. It forecasts online retail sales in the U.S. will be nearly $250 billion, up from $155 billion in 2009. Last year, online retail sales were up 11%, compared to 2.5% for all retail sales.

http://techcrunch.com/2010/03/08/forrester-forecast-online-retail-sales-will-grow-to-250-billion-by-2014/

Award Show Viewing Is Up

viewership is rising for several notable award shows. If this trend continues, this could mean good news for the Academy Awards, especially given overall movie ticket sales in 2009 and the Academy’s expansion of the best movie category from five to 10 films.

http://blog.nielsen.com/nielsenwire/media_entertainment/heading-into-the-oscars-award-show-viewing-is-up/

Global Smartphone App Download Market Could Reach $15 Billion By 2013

research2guidance estimates that the worldwide smartphone application market will grow from $1.94 billion in 2009 to $15.65 billion by 2013. The big surge in applications will be driven by a fast-growing number of smartphone users, which the research company estimates will increase from about 100 million last year to nearly 1 billion by 2013.

http://techcrunch.com/2010/03/05/global-smartphone-app-download-market-could-reach-15-billion-by-2013-report/

Parents Teaching Kids Money Values

According to a recent survey by American Express, 71% of parents with children between the ages six and 16 say their children understand that we are in a recession. This number suggests that talks about the current economic environment are happening at kitchen tables across the country. 13% give an allowance for kids to spend on weekly non-essentials; i.e. movie tickets, toys, games, etc. 10% give an allowance for kids to spend on weekly essentials; i.e. gas, lunch money, etc.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=123652

Meet The Millennials

Millennials, the American teens and twenty-somethings who are making the passage into adulthood at the start of a new millennium, are confident, self-expressive, liberal, upbeat and open to change.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=123552

Mining The U.S. Generation Gaps

Understanding shopping and media habits at different ages can help marketers optimize critical assortment, pricing, promotion and advertising decisions by crafting targeted strategies and niche offers that reflect deal propensity, trip frequency, channel predilection, average spend and media usage.

http://blog.nielsen.com/nielsenwire/consumer/mining-the-u-s-generation-gaps/

New Stats Show Music Tops YouTube Viewing

Watching music videos is the most popular activity on YouTube according to research company Sysomos accounting for 30.7% of all views. The study was based on measuring the tags on uploaded videos.

http://www.hypebot.com/hypebot/2010/03/new-stats-show-music-tops-youtube-viewing.html

Boomers Slowly Warm To Mobile Web

Boomers made up 30.6% of all mobile phone users in August 2009, according to comScore’s age breakout. However, they made up only 19.6% of all touch-screen users and 21.1% of smartphone users. Younger boomers (ages 45 to 54) were more likely than older boomers to use touch-screens, smartphones and any mobile phone.

http://www.emarketer.com/Article.aspx?R=1007542

Social Media Adoption Yields New Customers For Small Businesses

The third wave of the Small Business Success Index, by Network Solutions and the University of Maryland’s Robert H. Smith School of Business, reports social media adoption by small businesses has doubled from 12% to 24% in the last year. Small businesses are increasingly investing in applications including blogs, Facebook and LinkedIn profiles. 61% of the respondents use social media to identify new customers.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=123455

Average Number Of Hours Per Week Spent On Online Gaming Has Grown By 10% Since 2009

According to Online Gaming 2010, the most recent report The NPD Group, the average number of hours spent each week on online gaming has increased 10% since 2009, while an average of 20% of all games purchased by online gamers were digitally downloaded – up from 19% in the 2009 study and 18% in the 2008 study.

http://www.npd.com/press/releases/press_100302.html

Profiling Social Gamers

PopCap Games, maker of several popular titles, explored the demographics of the group in its “2010 Social Gaming Research” report.

http://www.emarketer.com/Article.aspx?R=1007537

Cost, Content, and Convenience Important Factors For Consumers Considering 3D TV

While consumers express some interest in 3D TV they may not be running out to purchase a new TV set just yet, according to The NPD Group. NPD’s “Snapshot Report: 3D Television” found that about a third of consumers were at least “somewhat interested” in having 3D capability on their TV, but cost, content availability, and convenience of watching in 3D ranked high among concerns about adopting the technology.

http://www.npd.com/press/releases/press_100225.html

NPD Group: U.S. Record Industry Lost 24 Million Customers Over Two Years

The NPD Group says 24 million fewer people bought music in 2009 compared to 2007. At the Digital Music Forum in New York on Wednesday, The NPD Group’s Russ Crupnick presented some insightful data on U.S. music purchases from 2007 to 2009. The presentation was reported at Digital Music News and CNET’s Media Maverick blog.

http://www.billboard.biz/bbbiz/content_display/industry/e3id9638d8420146d3c01bf6bdb523c3311

Online TV Viewing For Catch-Up

Americans are consuming more and more video on TV, Web and Mobile according to the recent Nielsen A2/M2 Three Screen Report, but the broader usage patterns suggest that online video is a replacement of DVR use, or used by those who do not have immediate access to TV.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122888

1/3 Of Americans Don’t Use Fast Internet

According to the FCC, about 93 million Americans don’t use fast, broadband Internet, citing cost and complexity as a factor in their refusal to enter the 20th century.

http://www.crunchgear.com/2010/02/24/13-of-americans-dont-use-fast-internet/

Gaming Grabs Gals

A study from Q Interactive and Social Media World Forum of more than 2,000 women in November of 2009 found them actively engaging with brands as they dabble in social media gaming. The study of U.S. women, of whom 50% play online games according to Pew Internet, offers a picture of this growing group and where brands fit in. According to market research firm Think Equity, the $720 million online social-gaming market is expected to at least double to over $1 billion by 2010.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122887

Mobile Phones Organize Lives

A total of 234 million people age 13 and older in the U.S. used mobile devices by the end of Q4 2009. According to a new survey recently announced by Ruder Finn, Americans are spending an average of 2.7 hours on the mobile Internet, connecting socially, managing their personal finances, and even as a means for advocacy. 91% of mobile phone users go online to socialize compared to only 79% of traditional desktop users.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122886

Video Games Score 5% Of U.S. Household Entertainment Budget

U.S. consumers face a dizzying array of choices in how to spend their media and entertainment dollar. At the same time, the current economic climate has put even more pressure on how households make decisions. With these forces in mind, Nielsen Games surveyed more than 3,000 U.S. consumers to examine their overall entertainment spend with a focus on the video game category.

http://blog.nielsen.com/nielsenwire/consumer/video-games-score-5-of-u-s-household-entertainment-budget/

Digital Consumer Behavior Recap, 2009

According to a recent comScore study recaping key trends in the U.S. digital media landscape, including e-commerce, search, online video, online advertising and mobile, total U.S. e-commerce spending reached $209.6 billion in 2009, down 2% versus the previous year and the first year on record with negative growth rates. A handful of retail e-commerce categories experienced growth. Books & Magazines topped the list of gaining categories bolstered by category-wide price-cutting and the release of numerous high-profile best-sellers. Computer software ranked second, followed by Sport & Fitness and Jewelry & Watches, which rebounded from an especially weak 2008.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122503

Poor Customer Service Costs Companies $83 Billion Annually

When measuring the cost of poor customer service in the U.S., Genesys, with the assistance from analysts at Greenfield Online and Datamonitor/Ovum, found that enterprises in the U.S. lose an estimated $83 billion each year due to defections and abandoned purchases as a direct result of a poor experience. Nearly two-thirds of consumers said they had ended a relationship due to customer service alone. When they end a relationship, 61% of the time they take their business to a competitor.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122502

Changing Models: A Global Perspective On Paying For Content Online

Will consumers pay for online news and entertainment they now get for free? Nielsen asked more than 27,000 consumers across 52 countries, and the answer is a definite “maybe.” As expected, the vast majority (85%) prefer that free content remain free. Yet there are opportunities to be found in the details. Indeed, when asked to focus on specific types of content, survey participants are more willing to at least consider paying for particular categories, especially if they have done so before.

http://blog.nielsen.com/nielsenwire/global/changing-models-a-global-perspective-on-paying-for-content-online/

Music How, When, Where You Want It (video)

A short film from IFPI describing the variety of legal online music services available worldwide.

http://www.ifpi.org/content/section_resources/music_services_film.html

Sales At Retail Expected Down In February, But Ecommerce Expected Stronger

According to the February Consumer Reports Index, though consumers spent more than they planned to this past holiday season, they aren’t planning to open up their wallets again anytime soon. The Past 30-Day Retail Index for February, which reflects the purchases consumers made in January, is 10.9, a decline of 23% from the previous month says the report.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122500

Americans Spending $1,000 Annually On Entertainment Subscriptions...

Americans love their entertainment, and the content is flowing through broadband accounts, cable TV channels, Netflix subscriptions, gaming consoles, and mobile phones. In fact, according to a recent projection by the U.S. Census Bureau, the average U.S. household will spend $997.07 on entertainment-related subscriptions for cable or satellite TV, gaming-related services like Xbox Live, and Internet connectivity in 2010. That figure doesn’t even include mobile phones, and the surrounding cloud of texts, 3G surfing, and smartphone-related purchases.

http://www.digitalmusicnews.com/stories/021110piece/view

Total Viewers Of Online Video Increased 5% Year-Over-Year

The number of unique viewers of online video increased 5.2% year-over-year according to The Nielsen Company, from 137.4 million unique viewers in January 2009 to 142.7 million in January 2010. Among the top Web brands ranked by unique viewers in January, Disney Online was the fastest growing month-over-month, increasing 23.3%. Facebook and MSN/WindowsLive/Bing were the second and third fastest growing, increasing 18.6% and 15.6% month-over-month, respectively.

http://blog.nielsen.com/nielsenwire/online_mobile/total-viewers-of-online-video-increased-5-year-over-year/

Diary To PPM Radio Market Measurement Creates Share Anomalies

According to a recent study by Research Director Inc. and Inside Radio, Urban Adult Contemporary radio formats have the highest share of listening per market, with an average 7.8 share among persons 6+, based on PPM (Portable People Meter) ratings. Despite that fact, Urban stations have lost share with the PPM. According to an earlier study by Research Director Inc., Urban Adult Contemporary stations saw ratings decline 17.2%.

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=122019

Making The Most Of Earned Media

Thanks to the social Web, anyone can publish their opinions for the world to see. As a result, word-of-mouth reaches further than ever, and brands have a tremendous opportunity to tap into their loyal customers and advocates to help spread their marketing messages through earned media. But harnessing earned media can be difficult because, ultimately, it is consumers who are in control.

http://www.emarketer.com/Article.aspx?R=1007510

U.S. Consumer Technology Revenue Declines Nearly 5% In 2009 As Average Prices Drop

U.S. consumer technology revenue fell almost 5% in 2009 to $106 billion dollars, according The NPD Group’s “Consumer Tracking Service,” which tracks consumer electronics trends. While overall revenue may have been down, that should not be taken as a sign that consumers were not buying. Total units sold increased marginally, with the industry selling over one billion devices, gadgets, and accessory products. The slight increase in units wasn’t enough to offset the decline in average prices, however, leading to the decrease in overall revenue. Average prices dropped about 6% from 2008 to 2009 to an average of $92 for each piece of electronics purchased.

http://www.npd.com/press/releases/press_100210a.html

comScore Releases “The 2009 U.S. Digital Year In Review”

Despite economic headwinds, consumers’ use of digital media climbed to new heights in 2009 as the Internet continued to evolve as an integral component of Americans’ personal and professional lives. The report provides a comprehensive view across the fixed and mobile digital sectors to uncover this past year’s important consumer trends.

Canadians Spent More Than $4.66 Billion On Technology Products In 2009

According The NPD Group, Canadians spent more than $4.66 billion on computer and information technology products in 2009, up one percent from the $4.61 billion spent in 2008. Total sales figures for gaming-related products generated $2 billion, more than half of which went to software products for gaming systems.

Music Ownership Beats Music Subscription In Reader Poll

In last week’s Faceoff Series Mashable asked about music consumption models, “Do readers prefer to own their entire music collections or do some of you gravitate toward subscription services?” One week later and the results are in, and ownership wins at a full 50% of the vote.

Confidence Lacking In Use Of Online Personalization Tools

According to a new Coremetrics study, “The Face of the New Marketer,” while most marketers report a desire to use online data to personalize their marketing efforts and deliver tailored offers to their customers, their current technology use does not support this goal. 75% report that using various online tools for personalization is a priority, 81% claim that it’s very important for them to increase visitor value through compelling product and content offerings, but 51% report they currently use online personalization tools.

What Works In Online Video

Shorter spots see higher completion rates … According to analysis of video ad network YuMe, online video viewers became less likely to click on preroll ads, or watch them to completion, over the course of 2009. Between Q1 and Q4, click-through rates trended steadily downward, from 1.88% to 0.74%. Completion rates dropped as well, to 66.3% in Q4.

M-Commerce Shoppers Specific About Recommendations

According to the recently released ChoiceStream 2009 Personalization Survey, 65% of m-commerce shoppers indicate that they would buy more products from their mobile devices if it were easier to find products on them from trusted retailers. The survey also finds the placement, or location, of product recommendations within an e-commerce site to be a key determinant of whether or not consumers make a purchase, with product detail pages emerging as the clear winner in terms of sales conversion.

On Average, Halftime Show Performers Score 555% Post Game Sales Bump

The Super Bowl offers tremendous exposure not just for the sport and its advertisers, but also for the A-list musicians who perform at halftime. A Nielsen SoundScan analysis shows that songs played during the last five Super Bowl halftime shows enjoyed an average 555% surge in sales the following week. Meanwhile, the performers’ top albums saw a 478% average spike in next-week sales.

Big Retailers Report Strong Sales Gains In January

In a surprise showing for a notoriously slow month, shoppers turned out at the nation’s malls in January, spending carefully but sufficiently to help retailers post solid sales and providing momentum heading into the spring selling season. Retail sales increased 3.3% compared with January 2009, according to Thomson Reuters’ tally of 29 major chain stores, including department stores, discounters and apparel sellers. Analysts had predicted a 2.5% gain.

U.S. Web-Based Radio Listening Is On The Rise, Attracting 60m Listeners

US web-based radio listening is on the rise, attracting 60m listeners a week according to Bridge Ratings. The company has also forecast that the online listening audience will grow to 77m by 2015. These figures include internet-only radio services such as Pandora as well as AM/FM simulcast streams.

Social Media And Young Adults

Two Pew Internet Project surveys of teens and adults reveal a decline in blogging among teens and young adults and a modest rise among adults 30 and older. Even as blogging declines among those under 30, wireless connectivity continues to rise in this age group, as does social network use. Teens ages 12-17 do not use Twitter in large numbers, though high school-aged girls show the greatest enthusiasm for the application.

2009 Video Game Software Sales Across Top Global Markets Experience Declines For Console And Portable Platforms

Combined video game software unit sales across the world’s three largest games markets experienced a decline of 8% in calendar year 2009, totaling 379.3 million units. The declines were more modest in Japan, which experienced a 2% decline in software units. The United States and United Kingdom saw respective declines of 7% and 14%. In the United States, console and portable software experienced respective declines of 7% and 8%, while U.K. units saw respective declines of 6% and 25%.

Mobile Audience Mirrors Total Internet As Search, Email, Social Networking Driving Traffic

According to The Nielsen Company, mobile Internet traffic in December 2009 was similar to total Internet use, with the largest audiences being seen for search, e-mail and social networking.

Loyalty Programs Need To Engage

A new report from the Chief Marketing Officer (CMO) Council indicates that marketers are under-valuing perks, discounts, deals and additional service opportunities, as customers give them high marks. Some 61% of marketers believe that loyalty program participants are the best and most profitable customers. And, 65% view customer loyalty program investments as a very essential, or a quite valuable part of the marketing mix.

Census Of Files Available Via BitTorrent

BitTorrent is popular because it lets anyone distribute large files at low cost. Which kinds of files are available on BitTorrent? Sauhard Sahi, a Princeton senior, decided to find out. Sauhard’s independent work last semester, under the supervision of Ed Felten (Princeton University’s Director of the Center for Information Technology Policy and Professor of Computer Science and Public Affairs), set out to measure what was available on BitTorrent. This post, summarizing his results, was co-written by Sauhard and Felten.

U.S. Toy Industry Sales Generate $21.47 Billion In 2009

According to The NPD Group, Q4 2009 toys sales reveal that, while revenues were flat due to heavy promotional activity at retail, unit sales were up 4% compared to the fourth quarter of 2008. Building Sets and Arts & Crafts experienced the most significant increases, at 23% and 7%, respectively. Action Figures and Games/Puzzles saw respective revenue increases of 4% and 1%. Youth Electronics and Plush experienced the largest declines when compared to 2008, at 17% and 13%, respectively.

Nielsen 2010 Global Consumer Outlook

Consumers are more diverse, demanding and connected than ever before. To help give you a clearer look into what’s ahead, Nielsen has assembled videos from our global team to deliver insights into what consumers watch and what they buy. With evidence of a recovery emerging, understanding the global trends and local conditions is essential to success.

Bargain Hunters Start With Newspaper And Magazine Ads

According to a recent Adweek Media/ Harris Poll, 23% of adult Americans believe that newspaper and magazine advertisements are where they can find the best bargains. 18% believe online advertisements are most likely to help them find the best bargains. 10% say direct mail and 12% catalogs, 11% television commercials, and just 2% say radio. And, 34% of Americans believe the type of ad makes no difference when they are looking for the best bargain.

As Super Bowl Nears, Flat-Screen TV Sales Are Expected To Increase

Of the estimated 168 million people who will watch the big game this year, an estimated 3.6 million will take advantage of retail promotions to buy a television, according to the Retail Advertising and Marketing Association’s annual Super Bowl survey, which was conducted by BIGresearch. Nearly three-fourths of viewers plan to purchase food and beverages before the game, and total spending is estimated to reach $8.9 billion.

Mom Marketing

According to a Retail Advertising and Marketing Association survey conducted by BIGresearch, women with children at home are more likely to use Facebook, MySpace, and Twitter than average adults. Additionally, 15.3% maintain their own blog. Mike Gatti, Executive Director for RAMA, suggests that “… retailers who aren’t engaging customers through social media could be missing the boat …”

What Consumers Look For In New Tech

A majority of consumers think technology has made life better in every area except personal relationships, according to the Philips Center for Health and Well-being. Communication, information and medical treatments topped the areas of their lives that consumers felt were improved by technology. Consumers’ biggest concern was that technology be built to last, followed by good quality and the best price.

Boomers Log Some Serious TV Time

Boomers’ media usage patterns are similar to most Americans in one respect: TV dominates. In each month of Q3 2009, Americans watched an average of 129 hours of TV compared with 27 hours spent on the Internet, according to Nielsen’s latest “A2/M2 Three-Screen Report.”

Kids Pack 10 3/4 Hours Of Media Content Into 7 1/2 Hours Every Day

Over the past five years, young people have increased the amount of time they spend consuming media by an hour and seventeen minutes daily, from 6:21 to 7:38, almost the amount of time most adults spend at work each day, except that young people use media seven days a week instead of five.

Boom Time In Second Life

Consumers tightened their real-world purse strings in 2009 amid concerns about the economy, but that did not seem to hurt sales of virtual goods.

Hypebot Reports Global Music Consumption Survey From Midem

8500 interviews in 13 countries … 63% are passionate about music … 14% would listen to music every minute of every day if they could …

NRF Forecasts 2.5% Increase In Retail Sales For 2010

The NRF released its 2010 economic forecast, projecting retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 2.5% from last year. According to its quarterly Retail Sales Outlook report, influential economic indicators such as the housing market and employment are beginning to show positive signs, which will bolster consumer confidence throughout the year.

Boomers New Social Media Mavens

According to a new study conducted by CPH Research on behalf of Continuum Crew, there has been a large shift in the media consumption of Baby Boomer-aged respondents; especially a dramatic rise in was time spent on the Internet. In the course of the study, a significant segment emerged within the Boomer group, dubbed the new “Social Media Maven.” The profile of this group is one that is heavily connected, exploring and expanding their networks.

Big Boost Is Forecast For App Stores

Most smartphone owners use mobile apps, and they constitute a thriving market that will lead to explosive growth in application store revenues, according to Gartner.

Led by Facebook, Twitter, Global Time Spent ODn Social Media Sites Up 82% Year-Over Year

According to The Nielsen Company, global consumers spent more than five and half hours on social networking sites like Facebook and Twitter in December 2009, an 82% increase from the same time last year when users were spending just over three hours on social networking sites. In addition, the overall traffic to social networking sites has grown over the last three years.

What Social Followers Want

A December 2009 MarketingSherpa survey indicated that learning about specials and sales was the top motivation of those who friended or followed a brand online, supporting the results of earlier surveys. But looking for savings was followed closely by learning about new products, features or services.

Identify New Consumer Norms

The recession has had a long-term effect on how consumers think about spending, according to a report from market research firm Decitica, which identifies four market segments such as “Steadfast Frugalists” and “Apathetic Materialists.” Consumers older than 40, no matter what their income level, have experienced the deepest change in thinking, the study finds.

IFPI Publishes Digital Music Report 2010

Global digital music trade revenues reach US$4.2 billion, up 12% in 2009 … 400 services licensed worldwide by music companies with ISPs, mobile and other partners … New figures show local music collapsing in major markets as piracy bites into releases, sales and investment in France, Spain and Brazil … IFPI Digital Music Report highlights urgent need for legislation to curb digital piracy on ISP networks.

App Usage To Soar In 2010

Fever for applications is set to get only hotter this year, with more marketers investing more dollars—making it harder than ever to rise above the crowd.

Retailers Look To Upgrade Cross-Channel Capabilities

Cross-channel integration is well underway among retailers and set to grow in the coming years, according to the “Store Systems Study” from RIS and IHL Group. Checking other store inventory is currently the most widely available cross-channel system, followed by the next logical step—ordering items from another store. By the end of 2010, about one-half of retailers expected to accommodate both in-store returns than in-store pickup of online orders. Several mobile shopping technologies will increase in availability over the next three years as well. Mobile couponing, product information and ordering will be the top initiatives in 2010.

If Your Kids Are Awake, They’re Probably Online

The average young American now spends practically every waking minute — except for the time in school — using a smartphone, computer, television or other electronic device, according to a new study from the Kaiser Family Foundation.

Digital Tools Help Moms Take Charge

Technology usage is not immune to the lifestyle changes motherhood brings. Moms put the focus on simplicity, convenience and multiuse technologies as they look to keep their families closely linked. Smartphones and PDAs are a boon for mothers on the go, 69% of whom use them to coordinate and schedule family activities. Some 26% of moms with smartphones say that they use the phone on a daily basis to download or play games or music for their children.

Gartner Says Consumers Will Spend $6.2 Billion In Mobile Application Stores In 2010

Consumers will spend $6.2 billion in 2010 in mobile application stores while advertising revenue is expected to generate $0.6 billion worldwide, according to Gartner, Inc. Analysts said mobile application stores will exceed 4.5 billion downloads in 2010, eight out of ten of which will be free to end users. Gartner forecasts worldwide downloads in mobile application stores to surpass 21.6 billion by 2013. Free downloads will account for 82% of all downloads in 2010, and will account for 87% of downloads in 2013.

Emerging Markets Embrace New Tech

While many Internet users in the United States and other mature markets enjoy the latest gadgets and online media activities, they may not be on the cutting edge — users in emerging countries are quickly taking to advanced Web and consumer electronics activities. According to the Accenture report “Mobile Takes Center Stage,” U.S. Internet users increased spending on consumer electronics in 2009.

2009 U.S. Video Game Industry And PC Game Software Retail Sales Reach $20.2 Billion

According to The NPD Group, U.S. retail sales of video games, which includes portable and console hardware, software and accessories, generated revenues of close to $19.66 billion, an 8% decline over the $21.4 billion generated in 2008. Retail sales in the PC game software industry also experienced declines, with revenues down 23%.

Mobile To Outpace Desktop Web By 2013

Mobile phones will overtake PCs as the most common Web access devices worldwide by 2013, according to a new forecast by research firm Gartner. That’s an even more aggressive outlook than Morgan Stanley’s projection that the mobile Web will outstrip the desktop Web in five years.

Everywhere-Access Key to Paid Music Models

A new eMarketer report analyzes the future of the digital music industry.

Time Spent Viewing Online Video Up 13% In December

The Nielsen Company reported overall online video usage and top online brands ranked by video streams for December 2009. Year-over-year, unique viewers, total streams, streams per viewer and time per viewer were up, led by 13% growths in time per viewer.

Ninety Percent Of Paid Console Video Game Acquisitions In The Third Quarter Of 2009 Were Physical Format Purchases Or Rentals

According to “Games Acquisition Monitor,” a quarterly report from The NPD Group, 90% of all paid console video game acquisitions in the third quarter (Q3) of 2009 (July-September) were in the physical format, while 79% of games acquired for all other platforms which include portable, PC/MAC, mobile and smartphones, were in the physical format.

Child Mobile Ownership Up

Kids are getting mobile phones at a younger and younger age. What are they doing with them—besides talking to mom and dad?

A Big Music Year For Jackson, Boyle, Swift, Digital Downloads ... and Vinyl?

2009 music purchases in the U.S. were up 2.1% over 2008 figures, marking the second year in a row that sales exceeded 1.5B units sold according to Nielsen SoundScan. The data covers a 52-week period from January 5, 2009 through January 3, 2010. Driving the growth was a record-breaking year for digital downloads as music fans picked up 1.16 billion digital tracks (an 8.3% jump from the prior year) and 76.4 million digital albums (up 16.1%).

Technology Changing Consumer, Retailer Habits

Between the state of the economy and the rise of technology, consumers are embracing the internet, mobile phones and other technologies more than ever to find deals and change their shopping experience. These are the key findings of a new report being released by IBM at this week’s NRF Annual Convention & Expo 2010 in New York. Based on interviews with 32,000 consumers in six countries, the study found that tech-savvy shopping is no longer a niche phenomenon.

Videogaming Weathers The Storm

An industry needn’t be new in order to enjoy a surge in popularity. The market for videogames is a case in point. A recent report from Deloitte documents a robust increase last year in the number of people engaged in gaming, led by a deepening of the sector’s earlier inroads among consumers who are well into adulthood. This is by no means a mature market consisting solely of immature consumers.

Consumers Take To Shopping By Smartphone

Q3 2009 data from Compete lends support to the hope that 2010 is — finally — the year m-commerce will take off. Nearly two-fifths of smartphone owners reported having bought something non-mobile over their mobile phone in the past six months.

Retail Sales Data Shows Consumer Technology Sales Down Less Than 1% For The Holiday Season

U.S. consumer technology retail sales declined less than 1% for the 2009 holiday season, according to The NPD Group. NPD’s Weekly Tracking Service shows sales for the five week holiday period rang in at $10.8 billion dollars, a much improved showing from the 6% decline during the 2008 holiday season.

Internet, Broadband, And Cell Phone Statistics

In a national survey between Nov. 30 and Dec. 27, 2009, the Pew Research Center’s Internet & American Life Project found that 74% of American adults (ages 18 and older) use the Internet; 60% of American adults use broadband connections at home; and 55% of American adults connect to the internet wirelessly, either through a WiFi or WiMax connection via their laptops or through their handheld device like a smart phone.

Consumers Down on Big-Ticket Spending

In a Zogby International poll, 40% of respondents said they expect to have less disposable income at the end of 2010 than they do now — nearly double the 21% expecting their disposable income to rise this year. Little wonder, then, that comparatively few respondents see themselves making a big-ticket purchase during 2010. Six percent expect to buy a house or condo; 12% expect to buy a major appliance, and the same proportion think they’ll buy a high-definition TV set.

How Mobile Search And Display Ads Could Become Goldmine For Local Businesses

Google has been testing the inclusion of click-to-call phone numbers in search ads on high-end mobile phones, a spokesperson confirmed. The intersection of local and mobile creates two distinct and huge ad opportunities, especially for small businesses, according to Kevin Lee, CEO at Didit, New York. “National advertisers with regional footprints will certainly need to spend on mobile,” he says. “Plus, there are millions of small businesses who would love to grow but need something other than search engine advertising.”

Smartphone Purchasing Behaviors Differ By Device

According to the Compete quarterly “Smartphone Intelligence” survey, smartphone owners are more comfortable buying from their handsets, but still have some site functionality problems. Nonetheless, says the report, mobile commerce (m-commerce) is ready to explode in 2010. But Compete cautions that marketers recognize the differences that vary by individual and device.

The Future Of Content Without Walls

The portability of content from device to device represents the future of media consumption. But the device market is constantly shifting, due to changing consumer preferences and an evolving electronics landscape. Device manufacturers, marketers and publishers alike are challenged to make content available where, when and how their end users want to consume it — and that is anywhere, anytime and on any device.

2009 Sales Wrap: Transactions Up As Digital Growth Slows

Billboard.biz gives us a 2009 sales overview, stating that total U.S. music transactions grew, but album sales continued to slide, and digital growth is down.

Just The Facts...

Apropos to the Consumer Electronics Show, but equally valuable as a benchmark of the Electronic Media Industry starting out in 2010, Nielsen releases a fact sheet appended with the prediction that ” … In 2010 we see a continuation, if not an acceleration, of current trends with consumers watching and connecting more.”

What’s Your Online Content Worth? Global Consumers Say: It Depends

Not all content is created equal in the eyes of the consumer. Across countries, demographics and content types, consumers have diverse attitudes about paying for content online.

More Than Three Quarters Of U.S. Kids Ages 2-14 Acquired Entertainment Content In The Past Year

According to “Kids and Entertainment Content,” the most recent report from The NPD Group, 79% of kids age 2-14 have acquired some form of physical or digital content in the past year, with 31% acquiring both physical and digital content. In terms of money spent on this content by kids, $0.85 of every content dollar spent went to physical items, while $0.15 went to digital.

Analyst Forecasts Better Days In 2010 For Online

According to J.P. Morgan’s “2010 Internet Industry Outlook,” ecommerce is excepted to rise about 12%. Aiding to the uptick, will be brick-and-mortar bankruptcies, consumers finding selections at offline retailers limiting, and both fulfillment by Web sites and alternative electronic payments becoming easier to use.

More Cellular-Only Homes As Americans Expand Mobile Media Usage

The latest Nielsen Convergence Audit – an annual survey on voice, video and data products – shows a rise in households who have “cut the cord” by trading their traditional landlines for wireless cellular services and an increase in mobile media device usage among a diverse set of households. The survey collects more than 32,000 U.S. online and mail respondents.

Examining In-Store Pickup Options

While only a small number of multichannel retailers allow customers to buy online and pick up in-store, a majority of online consumers rate this service as important. Consumers avoid shipping fees, see and touch products before taking them home, and satisfy a need for immediate gratification when the product is in stock.

Netbook 2009 Revenues Soar

Global revenue from netbooks soared this year, as sales of every other mobile PC category fell. Revenue from the mini-laptops rose to $11.4 billion, a 72% increase from $6.7 billion in 2008, DisplaySearch said. Sales of all portable PCs fell 12% to $109.4 billion from $117.1 billion last year.

Online Holiday Spending Pushing Records

A new comScore survey reported that, for holiday season retail e-commerce spending for the first 41 days of the November – December 2009 holiday season. $19.9 billion has been spent online, marking a 3% increase versus the corresponding days last year. The most recent week saw above average online spending growth of 4% versus year ago, as two individual days surpassed $800 million in spending, led by Thursday, Dec. 10, with $852 million.

Mobile Device Sales Still Booming

he boom in mobile device shipments is expected to continue and sales will double by 2014, according to a report released Monday by ABI Research. The market research firm said in 2009 a total of 1.2 billion mobile devices will ship, including cellular handsets, mobile Internet devices, netbooks, mobile consumer electronics products, and cellular modems. In 2014 the total number of devices shipped will reach 2.25 billion.

Internet Users Embrace TV

The fourth edition of Deloitte’s “State of the Media Democracy” report reveals Internet users are more in love with their televisions than ever—and ready for the coming convergence of TV and online.

Video Games In Play

The video game marketplace continues to be an important in-home entertainment option. Nielsen reports that over half of all U.S. households (54%) claim to own a video game console or handheld system of some kind. The seventh generation of consoles (Nintendo Wii, Microsoft Xbox 360 and Sony Playstation 3) dominates this tally with a combined penetration rate of 41%.

There’s No Business Like Show Business – Entertainment Trends

While many consumers cut back their spending on entertaining outside of the home in 2009, that didn’t necessarily translate to increases inside the home. See what top entertainment trends are coming in 2010.

Poll: 13% Plan To Finish Shopping On Dec. 24

Many Americans have put off shopping for gifts and are taking a pragmatic approach to the holidays, according to a Consumer Reports holiday shopping poll. As of Dec. 6, 40% of adults said that they have yet to hit the stores for gifts. Only 12% said they have finished their holiday shopping and nearly one-third (30%) do not anticipate finishing until Dec. 23 or later. About 13% shoppers indicate they will not finish until Dec. 24.

Facebook is College Students' GoTo

According to research by Anderson Analytics, Facebook is not only the overwhelming favorite social networking site (SNS) among college students, it may rapidly become the only SNS that matters. Facebook is found to be the “coolest network” by far among students with over 300,000,000 Facebook active users, half of whom return to the site every day.

Green Tuesday? Tuesday, December 15 Reaches Record $913 Million in Online Spending

comScore reported holiday season retail e-commerce spending for the first 48 days of the November – December 2009 holiday season. The most recent week began on a slightly disappointing note, with sales of $854 million on Green Monday (Dec. 14, 2009) down 1% versus year ago, but was followed by three strong spending days that each surpassed $800 million. Most notably, Tuesday, December 15 set an individual day spending record with $913 million, the first such day to surpass the $900 million threshold.

November Consumer Technology U.S. Retail Sales Revenue Positive For First Time In 2009

U.S. consumer technology sales revenue was up slightly year-over-year in November topping $7.1 billion dollars, making November the first month in 2009 where there hasn’t been a revenue decline, according to The NPD Group’s Retail Tracking Service. This is an improvement over the 1.3% decline posted for Black Friday which NPD reported last week and a great improvement over the 14% revenue decline we saw in November 2008.

The Top Ten Viral Videos Of 2009 (Are Mostly Music Videos)

In an age of user-generated content, the most viral videos are not made by the users, just passed around by them. Here you’ll find a list of the top ten viral videos of 2009, as tracked by Visible Measures, which counts not only plays on YouTube but also video shared across social networks like MySpace as well as MTV networks and Viacom. The list of the most watched internet videos 2009 below are nearly all music videos, with the exception of the No. 1 viral video, which is the trailer for the movie Twilight Saga: New Moon.

Procrastination Abounds As NRF Survey Finds Most Have Completed Less Than Half Of Shopping

Though the Christmas countdown is in its final stages, it seems shoppers still have plenty of shopping left to do. According to NRF’s “2009 Holiday Consumer Intentions and Actions Survey,” conducted by BIGresearch, the average person had completed 46.7% of their holiday shopping by the second week of December, less than the 47.1% completed by this time last year. This is the lowest percentage since 2004, when the average person had completed 46.3% of their shopping by the same period.

Digital Music Growth Levels Off

Americans love buying digital music, but growth rates related to other digital music activities are leveling off, according to new research from Forrester.

Video Viewing, In Context

PointRoll and Accustream found that online video ads did best across several metrics when they appeared on game, music and streaming media, and child- and family-oriented sites. Ads on automotive, business and finance, and employment destinations did worst.

Movie-based Video Games And The Households That Buy Them

By examining households from Nielsen’s Homescan consumer panel that purchased at least one movie-based game over the past two years, we gain some insight into the types of consumers these products resonate with the most, and how these celluloid gamers compare to the average consumer of home entertainment and video games.

Even As New Entertainment Options Enter The Fray, We're Still Mostly A Nation Of Couch Potatoes

According to the latest update to the “Entertainment Trends in America” consumer tracking surveys conducted by The NPD Group, even with activities like Twitter and social networking added to the mix of communication and entertainment options, America is still a nation of couch potatoes. When consumers were asked how many leisure-time hours in the past week they spent on particular entertainment activities, watching television was the most popular: 81% of respondents watched an average of 10 hours of television programming (not including feature films) per week.

Local Appeal for Mobile TV

Nearly one-half of US mobile users are interested in watching live digital television on a mobile device, according to an Open Mobile Video Coalition (OMVC) survey conducted by Frank N. Magid Associates. Interest was highest, unsurprisingly, among millennials and early technology adopters.

Holiday Shopping Goes Later This Year

With Christmas fast approaching, 66% of consumers have yet to finish their holiday shopping, according to a new survey from American Express. In fact, the latest American Express Spending and Saving Tracker shows that one in five consumers (21%) will still be shopping for gifts the week leading into Christmas, and 4% expect to shop on Christmas Eve.

TV's Popularity on the Rise

According to Deloitte’s fourth annual “State of the Media Democracy” report, 34% of Americans cite TV as their favorite medium, up from 27% last year. Second through fourth, respectively, were Internet, music and books, all of which are perceived by the average consumer as being less expensive than a night out at the movies.

Percent Of Blogging Seniors Only 1/10 Of A Point Behind Teens

Not only are more people 65 and older heading online, but they are also spending more time on the Web. Time spent on the Internet by seniors increased 11% in the last five years, from approximately 52 hours per month in November 2004 to just over 58 hours in 2009.

November Sales See Month-To-Month Growth, Offering Retailers Encouragement For Holiday Season

As shoppers – and retailers – set their sights on the holiday season, low prices and pent-up demand helped entice Americans back into the stores. According to the National Retail Federation, retail industry sales rose 0.6% seasonally adjusted from October and dipped 0.8% year-over-year. The numbers are in line with NRF’s forecast of a 1% decline in holiday sales.

Six Million More Seniors Using The Web Than Five Years Ago

While people 65 and older still make up less than 10 percent of the active Internet universe, their numbers are on the rise. In the last five years, the number of seniors actively using the Internet has increased by more than 55 percent, from 11.3 million active users in November 2004 to 17.5 million in November 2009. Among people 65+, the growth of women in the last five years has outpaced the growth of men by 6 percentage points.

Television and Beyond: A Kid’s Eye View

Meet the mini media moguls who are dictating electronic sales and media utilization patterns in American homes: kids. TV still engages children of all ages, but older children gravitate toward the Internet, while younger kids embrace DVDs, VCRs and DVRs. Whether a solo use or co-viewing with friends and families, connected kids represent a fertile opportunity for advertisers.

Gift Cards With Incentive Peak Purchase

Survey data from CashStar, Inc. found that that 68% of online shoppers agree that buying a gift card online that can be sent via e-mail is more convenient than having plastic cards shipped to the gift card recipient. And 80% of online shoppers said that if their favorite store or restaurant offered a personalized online gift card on their web site, they would be more likely to purchase it from that retailer.

Retail Sales Data From NPD Shows Consumer Technology Revenue Declined The Week Of Black Friday

Black Friday results showed that consumers continued their 2009 focus on price and value while shopping for consumer technology items, according to The NPD Group’s Weekly Tracking Service. Total revenue for the week of Black Friday was slightly more than $2.7 billion, down 1.2% from 2008, but an improvement over the 3.4% decline noted last year.

Mobile Couponing Catching On?

Deloitte found that 19% of Internet users plan to use their mobile device for shopping, and only one-quarter of that group will actually make a mobile purchase. On a similar note, Yankee Group found that in 2009 more than 90% of U.S. consumers were at least somewhat interested in scanning images or bar codes with their mobile phone to get more information or coupons for a product.

U.S. Online Holiday Spending Reaches $16 Billion For First 36 Days of the Nov.-Dec. Shopping Season

comScore reported holiday season retail e-commerce spending for the first 36 days of the November – December 2009 holiday season. For the holiday season-to-date, nearly $16 billion has been spent online, marking a 3% increase versus the corresponding days last year.

Three Screen Report: TV Remains Strong as DVR and Online Video Show Most Growth

Nielsen’s latest A2/M2 Three Screen Report shows considerable year over year growth in terms of time spent for DVR (up 21.1%) and online video (up 34.9%) in Q3 2009. Given the consistent spike in usage among the three screens of television, Internet and mobile, consumers are clearly adding video platforms to their schedule, rather than replacing them.

eMarketer Weighs In on 2010 Trends: E-Commerce & Mobile

It is eye-catching when a consultancy revises a market forecast upward in the midst of an economic downturn. That is exactly what ABI Research did with its forecast of mobile sales of physical goods in North America. It is an easy bet that sales in 2010 will pass the $1 billion mark.

Vinyl Records and Turntables Are Gaining Sales

Sales of vinyl albums have been climbing steadily for several years, tromping on the notion that the rebound was just a fad. Through late November, more than 2.1 million vinyl records had been sold in 2009, an increase of more than 35% in a year, according to Nielsen Soundscan. That total, though it represents less than 1% of all album sales, including CDs and digital downloads, is the highest for vinyl records in any year since Nielsen began tracking them in 1991.

Click here for more:  http://www.nytimes.com/2009/12/07/nyregion/07vinyl.html?em

The Habits Of Heavy Mobile Web Users

The U.S. mobile Internet population is increasing rapidly. eMarketer estimates that 29.2% of mobile phone users log on to the mobile Web at least once per month in 2009, up from 22.3% last year. And according to BIA/Kelsey and ConStat, many of those qualify as “heavy” users—those who go online via mobile more than 10 times per week.

Among American Kids Ages 2-17, 82% Report They Are Gamers

According to “Kids and Gaming 2009,” the most recent report from The NPD Group, among all kids in the U.S. ages 2-17, 82%, or 55.7 million, are current gamers. Of these gamers, 9.7 million are ages 2-5, representing the smallest segment, while 12.4 million are ages 9-11, and represent the largest segment.

Tracks Of My Tears: Reconstructing Digital Music

Harvard Business School professor Anita Elberse, who does much of her business research on the entertainment industry, looked at the clash between bundles and digital distribution, and the effect on media and entertainment firms. “Working Knowledge” asked Elberse about her recent working paper, ‘Bye Bye Bundles: The Unbundling of Music in Digital Channels.’

Past 25 Years Of Consumer Spending

How has consumer spending changed over the past 25 years? Do we spend more on some things and spend less on other than we did in the early 80s? In this interactive, based on data from the Bureau of Labor Statistics, you can explore just that.

Mobile Marketing Turns Some People On, Some People Off

Mobile ad spending is poised to grow 27% to $2.1 billion in 2010, according to the Mobile Marketing Association. Marketers who employ mobile marketing to the wrong consumer group risk turning them off, not on, according to an analysis of BIGresearch’s Simultaneous Media Usage Survey of over 22,000 consumers.

Cyber Monday Online Sales Up 5 Percent vs. Year Ago to $887 Million to Match Heaviest Online Spending Day in History

comScore reported that for the holiday season-to-date, $12.26 billion has been spent online, marking a 3% increase versus the corresponding days last year. Cyber Monday reached $887 million in online spending, up 5% versus a year ago, and matching the heaviest online spending day on record, December 9, 2008.

Cyber Monday Online Spending Exceeds 2008 Levels

The U.S. online retail sector reported strong sales results on Cyber Monday 2009 compared to the same period last year. This analysis was delivered as part of Coremetrics’ second annual “Cyber Monday Benchmark Report.”

2009 Online Holiday Sales Outlook: What Consumers Have in Store for Retailers

Expect to see flat holiday sales this season. Retailers have an opportunity to boost revenues by taking advantage of online activities and social media outlets, which have changed the way consumers seek and share online and offline holiday deals.

NPD Reports on "The Anatomy of Black Friday 2009"

The NPD Group has released the results of its first ever Black Friday study. “The Anatomy of Black Friday 2009″ takes an in-depth look at U.S. consumers’ Black Friday shopping. NPD asked consumers what brought them out to shop this Black Friday. The number one answer was ‘…an item I wanted was advertised on sale, with 35%.

iPhone Apps Put Brands in Hands

Here is a list of the successful brands and apps that best fulfill the promise of utility — as well as some prominent missed opportunities

Black Friday Boasts $595 Million in U.S. Online Holiday Spending, Up 11% Versus Year Ago

comScore reported holiday season retail e-commerce spending for the first 27 days of the November-December 2009 holiday season. For the holiday season-to-date, $10.57 billion has been spent online, marking a 3% increase versus the corresponding days last year. Black Friday saw $595 million in online sales, making it the second heaviest online spending day to date in 2009 and representing an 11% increase versus Black Friday 2008.

As Expected, Number Of Shoppers Up, Average Spending Down

A National Retail Federation survey conducted over the weekend confirms the expected: more people spent less. According to NRF’s Black Friday shopping survey, conducted by BIGresearch, 195 million shoppers visited stores and websites over Black Friday weekend, up from 172 million last year. However, the average spending over the weekend dropped to $343.31 per person from $372.57 a year ago. Total spending reached an estimated $41.2 billion.

comScore Forecasts 3% Growth For 2009 Holiday E-Commerce Spending

Comscore reported holiday season retail e-commerce spending for the first 22 days of the November-December 2009 holiday season, as well as its official spending forecast for the season. For the holiday season-to-date, $8.21 billion has been spent online, marking a 2% increase versus the corresponding days last year.

How Engaging Is Online Video?

In October 2009, Eyeblaster reported that creative was the key to more engaging rich media ads. Based on the research firm’s “Online Video Advertising: Doubles Engagement, Boosts ROI” bulletin, video grabs attention and has a lasting impact.

With Social Media, Who Needs Santa?

‘Tis the season for social media. Seventeen percent of U.S. consumers plan to leverage social media sites to assist in their holiday shopping this year. The majority (60%) will do so to seek discounts and sales, according to Deloitte’s 24th Annual Holiday Survey.

Retailers Increase Cyber Monday Promotions To Entice Holiday Shoppers Looking For Bargains

Holiday shoppers looking for bargains aren’t likely to be disappointed when they learn what retailers have planned for Cyber Monday. According to Shop.org’s eHoliday Survey, conducted by BIGresearch, nearly nine in 10 (87.1%) retailers will have a special promotion for Cyber Monday, up from 83.7% last year and 72.2% in 2007.

Tracking the Hits Along the Musical 'The Long Tail'

For most people, Chris Anderson’s 2006 book The Long Tail marked a new way of thinking about selling goods on the Internet. Being free of the physical limits of shelf space, he predicted, would alter what people bought. For music, this would mean the most popular music titles would become less popular as consumers were able to tap into vast online catalogs. In most corners of the business world, and especially in the music industry, The Long Tail was controversial. Would consumers actually start to ignore the hits?

Worldwide PC Shipments To Grow 2.8% In 2009, But PC Revenue To Decline 11%

Accelerating mobile PC shipments will drive the worldwide PC market to grow again this year, according to Gartner’s preliminary fourth-quarter forecast. The new forecast predicts worldwide PC shipments will total 298.9 million units in 2009, a 2.8% increase from 2008. In 2010, PC shipments are projected to reach 336.6 million units, a 12.6% increase over 2009.

Mobile Phone Prices Continue To Fall, Even As High-End Features Rise

According to The NPD Group, buy-one-get-one (BOGO) offers and other price reductions on smartphones led to a 3% decline in average prices in the Q3 2009. The overall average purchase price for mobile phones in the U.S. fell to $85, which is down from $88 in Q3 2008. Smartphone unit share held steady against feature phones; 28% of handset sales were smartphones last quarter.

Interesting Facts From The Razorfish Digital Brand Experience Report 2009

Today, consumers are shaping the future of the web, and thereby also the way businesses need to do business. We also bring our attitudes and behaviors as well as the technologies we use as consumers to work. Click to find some interesting facts from the report, as well as the link to the report on Slideshare.

Coupons Boost E-Mail Open Rate

The recession has had its effect on consumer behavior online, and the watchword is frugality. Whether or not shoppers go back to their spendthrift ways, for now coupons are cool and deal-seeking is the norm.

Is Facebook Getting Uncool for 18-24s?

According to comScore, as it has gained a broader audience, the older teens and twentysomethings that drove Facebook’s initial popularity are using it less. And research by WPP Group’s Mindshare suggests that group is reevaluating the site’s worth as a tool for developing friendships.

Study On Online Music Piracy And Purchasing Habits

There has been high-profile debate in the media about whether file-sharing has a positive or negative impact on music sales. The study below, which is original text from Jupiter Research, analyses in more detail the different spend of file-sharers, digital and physical music purchasers.

Despite Economic Woes, Consumers Not Scrimping On Entertainment Subscriptions

According to the latest update to the “Entertainment Trends in America” consumer tracking studies conducted by The NPD Group, even as newspapers and other traditional forms of subscriptions have declined, most forms of entertainment-content subscriptions have been maintained by U.S. consumers this year, and mobile data plans and other newer kinds of subscription services have expanded their customer bases. Overall monthly per-capita entertainment-content subscription spending rose to $115, which is an increase of nearly 7% since last year.

E-Readers Will Take Off For Holiday Shoppers In 2010

2009 is likely to be remembered as a watershed year in the evolution of e-books and e-readers with several milestones and product launches standing out as catalysts for change in the market, according to Gartner, Inc. However, Gartner said that while the number of electronic readers sold is likely to increase in 2009, it expects 2010 to be the year when e-book readers really become popular consumer electronic devices, culminating in e-reader “mania” for the 2010 holiday season.

Like, Totally Wired

According to findings from Alloy Media + Marketing’s 9th annual College Explorer Survey, projected annual technology spending among college students (ages 18-30) has reached an all time high at $6.5 billion, ranking 3rd in overall discretionary spending for college students, just below food and auto.

Monetizing Mobile Content

The long debate over how to monetize digital content has gained new life in the economic downturn due to the slumping ad market. The question of paid models versus ad support is particularly urgent in the fast-emerging mobile space. eMarketer predicts that by 2013, nearly 50% of mobile phone users will access the mobile Internet at least monthly.

In Tough Times, 10 Ways Retailers Can Bring Holiday Cheer

While beleaguered shoppers will be looking for ways to make the season bright, retailers can do their part by bringing some much needed holiday cheer to the shopping experience.

"Friending" Brands Egocentric, Finds Razorfish

Have social marketers been kidding themselves that consumers “friend” brands on social media because they are passionate and want deep and meaningful relationships? Recent data suggests that perhaps all consumers really want from brands on social media is a good deal and great customer service.

Coupon Use Continues Resurgence

Consumers have re-embraced coupons as a way to get more for their money. In the third quarter, year-to-date coupon redemption was up 26% to 2.4 billion redemptions, making it the fourth consecutive quarter of growth, according to new research from Inmar in collaboration with The Nielsen Company.

Illegal File-Sharing Has An Overwhelmingly Negative Impact On Music Sales

Demos, the UK political think-tank, has released a widely-reported survey on music downloading which may be misinterpreted as suggesting that illegal file-sharing stimulates rather than reduces legitimate music sales.

Playing Games With Media Usage

It’s no secret that time spent online is a major rival to traditional media usage. But among some segments of the population, at least, time spent gaming is in the same ballpark as time watching TV or surfing the Web.

Touchscreen Mobile Phone Adoption Grows At Blistering Pace In U.S. During Past Year

comScore, Inc. recently released a study of touchscreen mobile phone adoption in the U.S., which showed a significant 159% growth rate during the past year to 23.8 million users in August 2009. The growth in touchscreen device adoption substantially outpaced the already strong 63% growth in U.S. adoption of smartphones.

When It Comes to Entertainment Options, U.S. Consumers Turning To Social Networking, Texting, And Twitter

According to the latest update to the “Entertainment Trends in America” tracking study conducted by The NPD Group, many consumers expect to be spending the same amount on traditional entertainment categories during the coming holiday season, even as their participation in newer forms of entertainment continues to rise.

Web To Drive Holiday Retail Sales

Retail sales will probably be flat this holiday season, but online sales are expected to reach $44.7 billion, an 8% jump over last year, according to the latest data from Forrester Research.

Seven Ways To Tap Social Shopping

Marketers must understand that customers use social media sites such as Facebook, MySpace, and Twitter to communicate with and gather information from their friends and colleagues. As a result, your presence on these sites must be integrated into the multi-directional communication when consumers want to interact with your firm. Here are seven ways to maximize social shopping results …

Will iPhone Lead The Growth In Portable Gaming?

A study by DFC Intelligence, released on Friday, predicts that games for the iPhone and iPod touch (an iPhone without the cellular capabilities) will be the principal drivers for growth in the overall portable and mobile gaming market in five years.

4 Emerging Trends Of The Real-Time Web

There is a lot of hype surrounding the real-time web, and much of the feeding frenzy reminds me of the RSS space four years ago — though there is a lot of potential, there is also a lot of noise.

A Shift In Mobile Computing From Laptops To Smaller Devices Is Forcing PC Makers To Adjust

The smartphone market will surpass laptops in unit sales this year, and will easily surpass the latter market in revenue by 2012.

Google's Eric Schmidt On What the Web Will Look Like In 5 Years

Google CEO Eric Schmidt envisions a radically changed internet five years from now: dominated by Chinese-language and social media content, delivered over super-fast bandwidth in real time. Figuring out how to rank real-time social content is “the great challenge of the age,” Schmidt said in an interview in front of thousands of CIOs and IT Directors at last week’s Gartner Symposium/ITxpo Orlando 2009.

Does Social Media Work For Small Biz?

Small businesses are not hitting it off with social media, according to an August 2009 study from Citibank. More than three-quarters of U.S. small-business executives surveyed did not find social networks helpful for generating leads or expanding their business.

‘Gradual Greening’ Of U.S. Tech Consumers

‘Green’ or environmentally friendly policies and programs are becoming more top of mind for U.S. consumers when making technology related purchase decisions, but few are aware of specific policies, according to the annual Ipsos Green Technology report.

Online Retailers To Emphasize Free Shipping, Social Media This Holiday Season

The economy is not only impacting shoppers, it’s affecting online retailers, too. According to results of Shop.org’s eHoliday Study, conducted by BIGresearch, shoppers will see changes in retail marketing and promotions this holiday season in response to economic uncertainty. With an understanding that many of today’s shoppers use Facebook and Twitter regularly, and because these tools are more cost-effective than traditional advertising, 47.1% of retailers surveyed will be increasing their use of social media this holiday season.

Top Ten Holiday Trends For 2009

BIGresearch shares 10 insights of what to expect this holiday season based largely on findings from NRF’s first holiday survey.

Flat Is The New Up: Web Buzz Also Suggests Soft Holiday Retail Season

Despite increased optimism about the economy, the social media landscape indicates that we are in a similar place to where we were this time last year when it comes to spending; buzz about Christmas and holiday shopping is down 3% year-over-year.

Retailers Get Ready For Social Shopping Experience

Today, social media tools enable consumers to extend their connections and conduct commerce in powerful new ways. As people spend more time on social networks, retailers feel pressure to be there as well.

Consumers Want Televisions Capable Of Displaying Bigger And Better Images

Screen size and a better picture are the two most important things for prospective TV buyers, according The NPD Group’s 2009 TV Inventory Study. One-in-four consumers say they’ll most likely be making a new TV purchase in the next six months.

Nearly 1 In 5 Net Users Is Tweeting

Nearly one in five Internet users is tweeting on Twitter or using another service to share personal and business updates, or to see updates about others, according to a new study from the Pew Internet & American Life Project. That’s an increase to 19% from 11% last spring, according to the group.

Internet Radio Stations Play More Artists Than Broadcast Stations

The number of unique artists played on Internet radio stations is more than 32 times the number of unique artists played on broadcast/terrestrial radio, according to data supplied by streamSerf, a company that monitors and reports on music played on terrestrial, Internet and satellite radio stations.

Fee vs. Free For Online Video

Most people want to watch online video for free, but research indicates there is room for paid models as well.

Relevant Marketing With Mobile Alerts

A survey conducted by Harris Interactive for 1020 Placecast found that 42% of 18-to-34-year-olds and 33% of 35-to-44-year-olds are at least somewhat interested in receiving opt-in mobile alerts from their favorite places.

Web Coupons A Hit For The Affluent

Consumer spending may have gone up in August, but Internet users are still keeping the purse strings tight. RetailMeNot.com found, in a survey conducted by Harris Interactive, that Web users are planning further cuts to holiday gift spending this year, and increasing their use of coupons over 2008.

Understanding Consumer Preferences

Multichannel campaigns will find greater success when marketers are aware of consumer preferences and behaviors. That finding, from a Forrester Consulting study commissioned by ExactTarget, should not come as a surprise. But marketers may be ignoring its implications.

College Kids Are The Digital Demo

College students are the most connected demographic group in the US. They own multiple electronic devices and are a prime audience for online video.

Bargain-Hunting Gamers Turning To Impulse Buying, Used Titles

The video game industry has been overcome by a wave of impulse purchases fueled primarily by creative packaging and online accessibility. According to “The Canadian Video Game Purchase Process,” a study conducted by The NPD Group, 40% of video game buyers stated that they have purchased a game on impulse in the past six months despite the recent recession.

Five Reasons Corporations Are Failing At Social Media

Social media isn’t complicated. When you boil it down it’s about listening to your customers, being helpful by offering your knowledge and giving them interesting content to share and thereby advocate for you.

Better Not To Mention The Lousy Economy

With the recession impinging strongly on consumer behavior, some brands’ ads acknowledge its effects. Others remain silent on the topic. Which approach do consumers prefer? An AdweekMedia/Harris Poll, conducted last month, finds relatively little enthusiasm (and lots of indifference) for ads that refer to the downturn.

Holiday Retail Outlook

The NPD Group released the results of its annual survey of consumers’ holiday spending intentions. Thirty percent of consumers surveyed told NPD they ‘plan to spend less’ this holiday, which is a four point increase over last year’s results.

The Speed Of Share

Facebook has a problem. One of its main goals now is to be the center for sharing everything on the web, but the key to that is to make the process as quick and easy as possible. And in that regard, its rival Twitter destroys it.

Facebook Sees Nearly 200% Visit Boost, While Twitter Traffic Also Soars

Facebook logged 58.6% of all U.S. visits among 155 social networking Web sites in September 2009, a 194% increase over the site’s market share from September 2008. HitWise gauged the online traffic of 10 million U.S. Web users across one million Web sites. Twitter boasted astronomical growth, up 1,170% from its negligible .15% market share from September 2008. As far as social sites go, Twitter is positioned to be Facebook’s biggest challenger.

The Difference Being A Mom Makes

Having kids changes your life. It may also change your feelings about online marketing, according to the “What Women Want Consumer Survey” by Prospectiv.

Tis’ The Season For Online Spending

According to the results of a survey focused on consumer’s 2009 holiday spending outlook by Burst Media, 62.8% of consumers plan to spend the same or cut back on their holiday purchases compared to 2008. Although consumers plan to hold tight with their spending this holiday season, 85.3% of respondents will shop online.

The Music Industry Outlook

Analysts speaking at Digital Music Forum West in Hollywood this afternoon suggested that there’s more pain ahead for the industry — much more. On the other hand, they said it’s not necessarily a bad time for artists, and things couldn’t be better for fans.

AdMob: Apple Dominates Mobile Web

In the latest Mobile Metrics Report, AdMob found that the iPhone OS has increased its share of the market by 7% to reach 40% in the last six months.

NRF Forecasts One Percent Decline In Holiday Sales

The National Retail Federation is projecting holiday retail industry sales to decline 1% this year to $437.6 billion. While this number falls significantly below the 10-year average of 3.39% holiday season growth, the decline is not expected to be as dramatic as last year’s 3.4% drop in holiday retail sales nor as severe as the 3.0% decline in annual retail industry sales expected for all of 2009.

Cyber Census Ethnographic Study of American Cyber Lives

Understanding new consumer music behavior was the reason NARM sponsored the 2009 Cyber Census conducted by On-Site Research. Ethnography is a consumer research methodology that utilizes anthropological techniques and embeds researchers into actual consumer reality. Four key summaries can be found in this report: Cyber Segmentation; E + C Squared = Monetizing Success; Mac Guyvering Habitats; and Apathy & Piracy Leave A Sweet Spot For Music Retail.

Watching Your Own TV, Thousands Of Miles Away

People no longer need to live in a country to see all of their local TV stations. In fact, they don’t even need a TV anymore.

Consumers Smitten With Smartphones

Most new smartphone users are now consumers, a dramatic change from just a few years ago when the gadgets were primarily in the hands of business types, according to a recently released survey by research firm CFI Group.

A Dozen Applications For Social Media

Many marketers employ a wide range of effective approaches while, despite the super-sized growth, others have not yet leveraged social media. Consider these 12 ways companies leverage social media to build relationships and drive sales.

Time For Digital Music To Get A Reality Check

It’s been a busy September for the digital music business, so it seems like a good time to assess the chances these key music models — selling music online, free on-demand streaming, paid subscription, Internet radio, legacy businesses, and piracy — have of surviving.

The Great American Gaming Landscape

The Crispy Gamer crunches the numbers to provide a visual and numerical breakdown of American gaming and console ownership.

Best Practices: What’s in a Retail E-Mail?

With social media presence rapidly becoming a must for online retailers, Email Data Source and Goodmail Systems studied how often retailers were including social media marketing links in their e-mail campaigns.

The Web Analytics Headache

To prove the success of their campaigns, marketers need analytics. But many report frustration with understanding and using the Web analytics tools necessary to prove their success to management, according to “The Web Analytics War Reader Survey” by Unica.

Apple’s Shadow Hangs Over Game Console Makers

Among the questions voiced by video game executives: How can Nintendo, Sony and Microsoft keep consumers hooked on game-only consoles, like the Wii or even the PlayStation Portable, when Apple offers games on popular, everyday devices that double as cellphones and music players?

comScore Releases August 2009 U.S. Search Engine Rankings

In August 2009, Americans conducted more than 13.9 billion core searches, with Google Sites accounting for 64.6% search market share. Microsoft Sites grabbed 9.3% market share, a 0.4-percentage point gain versus July.

Going Mobile Tops the Chart of Enterprise Application Goals

The Who, enterprises are “Going Mobile” in a big way, with 50% planning to roll out mobile-enabled or collaborative applications next year. To make the most of their investments, however, enterprises should focus on collaborative, customer-facing apps and tailor them specifically to the mobile environment.

Mobile Ad Spending to Gain Momentum

With the proliferation of affordable smartphones continuing to ramp up, mobile ad spending (including messaging-based formats) will reach $416 million in 2009 and increase to a stellar $1.56 billion by 2013, according to eMarketer.

The ‘Jukebox Era’ Has Arrived … For Videogames

The home videogame industry — after decades of viewing “coin-op” video as either an obstacle or an irrelevance — now increasingly sees arcade videogames as a promising partner. Amusement video is suddenly considered a potentially powerful way to get owners of Xbox, PlayStation, and Wii systems excited about playing (and then purchasing) a hot new videogame title for enjoyment at home.

How Mobile Will Reshape The Customer Experience

Mobile applications for smart phones are poised to be the future for retailer communications with shoppers, becoming a virtual extension of the shelf edge—and a highly complementary component of shopper marketing.

Social Is Going Mobile

When Facebook launched its mobile app in January, less than 10% of its traffic was via mobile phone. Just nine months later, more than 25% of traffic comes from smartphones.

Apps Trump Tunes at Apple

As iPod sales ease, the company is focusing more and more on software.

Content Still King On The Net

The Internet offers everything from searching to shopping to social networking, but Net users still spend most of their time on plain old content sites, according to a survey from the Online Publishers Association.

A Social Media “How To” for Retailers

As social media continues its meteoric ascent, newly empowered consumers wield more control than ever before. Although retail sales are dominated by brick and mortar stores, the influence of the Internet on offline purchases is becoming increasingly important. Retailers must listen to and engage their customers through social media by participating and encouraging conversations. The end result will improve customer service and will help turn loyal customers into passionate advocates.

Households With Kids Up To 12 Years Of Age Account For 45% Of Video Game Industry Revenue

Kids 12 years of age and younger account for 24% of video game industry unit sales, while households with kids in this age group present comprise 45% of total industry dollar sales, according to NPD’s new report, “Kids & Cross-Entertainment Behaviors.”

Free Shipping Email Offers Spike Conversions

According to a new survey from Experian CheetahMail, 70% of respondents from online companies offering business and consumer products and services, catalogers, and multichannel retailers had higher conversion rates on e-mails offering free shipping than on other types of marketing e-mails.

Retail Sales Post First Monthly Increase In Six Months Despite “Clunkers” Stealing Thunder

According to the National Retail Federation, retail industry sales (which exclude automobiles, gas stations, and restaurants) saw their first gain in six months, with sales rising 0.7% from July, though dipping 4.3% year-over-year.

Americans Tune Out Mobile Music

U.S. cell phone users are still not very interested in using their phones as their primary music players, according to a study from Forrester Research. The report, “The Future of Music On Cell Phones,” said 10% of adult Americans listen to music on their phones once a month.

Digital Music Increases Share of Overall Music Sales Volume in the U.S.

According to The NPD Group, while CDs remain the most popular format for paid music purchases, digital music sales are making up an ever-greater share of U.S. music sales. CDs comprised 65% of all music sold in the first half of 2009 compared to paid digital downloads, which comprised 35% of music sales. By comparison, paid digital music downloads comprised just 20% of sales in 2007 – growing to 30% of the music market last year.

Game Sales Drop 16% as Madden, Batman, Wii Sports Resort Dominate

Total industry sales fell 16% to $908.72 million, putting year-to-date sales at $9.07 billion. Software sales were down 15% to $470.32 million while hardware plummeted 25% to $297.60 million.

Top 5 Web Trends of 2009

This week ReadWriteWeb will run a series of posts detailing what we think are the 5 biggest, most cutting edge Web trends to come out of 2009: Structured Data; The Real-Time Web; Personalization; Mobile Web & Augmented Reality; and Internet Of Things.

Report Of Findings From The NARM College-Aged Consumer Panel

As part of the recent NARM conference in San Diego, CA (June 7-10, 2009), Colen Research & Consulting conducted a live panel discussion among college-aged music consumers. This serves as a report of the key findings from the panel.

Objective
The two-part objective of the panel was to: A) Better understand how college-aged consumers are currently discovering, managing and listening to music; B) Obtain feedback on various new business models—both physical and digital.

Methodology
Eleven consumers from the San Diego area participated in the panel. The discussion took place on June 8, 2009 and lasted approximately 1 hour and 45 minutes.

Before coming to the panel discussion, each consumer was sent various new music products and was asked to experience the products in the context of their own lives and music habits. They were given a little over one week to use the products, during which time they were asked to keep a written log of their experiences. The survey that accompanied the products covered their current music behaviors and questions related to their reactions to the new products they were sent. Consumers’ behavior, initial reactions to the products, actual usage and final impressions were recorded and explored during the panel discussion.

The respondent specifications were:

  • Ages 18-21 (mix of full-time and part-time college students and full-time workers; college students were from multiple institutions—not all concentrated in one school)
  • males; 5 females
  • A mix of ethnicities, representative of the local market
  • A mix of those who typically listen to digital-only and both digital and physical music formats
  • A mix of those who purchase most of their music and those who obtain their music primarily via file-sharing
  • All regularly used a mp3 player (mix of iPod and other brands)
  • All but two had a mobile phone with a microSD slot

For detailed findings, click here.

TV Viewing Moves Online

Nearly one out of four U.S. households watches TV online, up from 20% last year. And Hulu.com is fast becoming the hot site – just behind YouTube.com – for watching TV programs. More …

Digital Video Website Usage, And Mix Of Revenue Models, Expanding Rapidly

According to findings from Ipsos MediaCT’s MOTION study, awareness and usage of many digital video websites increased in recent months, with strong consumer acceptance of ad-supported video content. More …

Digital Music Increases Share Of Overall U.S. Music Sales Volume

According to The NPD Group, while CDs remain the most popular format for paid music purchases, digital music sales are making up an ever-greater share of U.S. music sales. More …

Facebook 'Enhances Intelligence;' Twitter 'Diminishes It'

Spending time on Facebook could enhance a key element of intelligence that is vital to success in life, a psychologist has claimed, but using Twitter may have the opposite effect. More …

The Future Of Virtual Goods

According to a recent Piper Jaffray report, U.S. virtual good sales will total $621 million in 2009 — up 134% from 2008’s $265 million. This total will rise to nearly $2.5 billion by 2013. More …

Study: Connected TV Revenues Top $1B in Q2 2009

The connected TV market grew 40 percent from $776 million in Q1 2009 to $1.08 billion in Q2 2009, according to Quixwl Research. More …

Report Of Findings From The NARM College-Aged Consumer Panel

As part of the recent NARM conference, Colen Research & Consulting conducted a live panel discussion among college-aged music consumers. Panel findings can be review in this report.

The Album Is Dead, Long Live the App

The iTunes music store sells single songs at approximately the same price, with artist presented in more or less the same way. Apple’s app store, however, is still somewhat like the wild west, where the rules are being made up in real time. Artists and labels can sell music alongside other digital offerings through the app store at any price from zero to $999.99. More …